Ram 2500 Complaints (2014)

344 consumer complaints on file.

#10789758November 11, 2015
STEERING
SHIPS FROM THE FACTORY WITH DRAG LINK ADJUSTER RETAINER NUTS THAT DO NOT FIT PROPERLY AND ARE NOT FASTENED TIGHTLY. WHEN I INSPECTED THE DRAG LINK ADJUSTER AFTER 30,000 MILES, THE PASSENGER SIDE RETAINING NUT HAD COMPLETELY BACKED OFF FROM CONTACTING THE ADJUSTER SLEEVE. IF NOT ADDRESSED, THIS COULD HAVE RESULTED IN LOSS OF STEERING WHILE THE VEHICLE WAS IN MOTION.....UPDATED 12/30/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789685November 10, 2015
FUEL/PROPULSION SYSTEM
STRONG BURNING SMELL IN CAB OF TRUCK WHEN STOPPED AT LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788998November 7, 2015
STEERING
RECALL NOTICE R46/NHTSA 15V-541, FRONT SUSPENSION TRACK BAR MAY BREAK LOSING CONTROL AND CAUSE CRASH...REMEDY FOR THIS ISUNDER DEVELOPEMENT PER CHRYSLER...THEIR RECOMMENDATION KEEP DRIVING AND HOPE IT DONT CAUSE A CRASH10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786984October 29, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS), 15V459000 (AIR BAGS), AND 15V541000 (STEERING); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786356October 27, 2015
STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786003October 26, 2015
STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786013October 26, 2015
STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785362October 22, 2015
STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783175October 18, 2015
UNKNOWN OR OTHER
THE TRUCK WOULD VIBRATE AND SHAKE AT HIGHWAY SPEEDS OVER 65MPH. I HAD THE TIRES ROTATED AND BALANCED SEVERAL TIMES AND RECENTLY REPLACED ALL WHEELS AND TIRES WITH NEW. THE VIBRATION PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782157October 14, 2015
POWER TRAIN, SUSPENSION, WHEELS
I HAVE A 2014 RAM 2500, THE TRUCK HAS A VIBRATION BETWEEN 68MPH-80MPH. THE DEALER SAID I HAD A BAD UNIVERSAL JOINT IN THE DRIVESHAFT. REPLACED DRIVESHAFT STILL VIBRATES,MOTHER SAID IT'S TIRES. REPLACED TIRES AND WHEELS AND IT STILL VIBRATES. I TOOK IT IN AGAIN AND THEY COULDN'T FIND ANYTHING WRONG. I ASKED THE DEALER TO PULL THE REAR DIFFERENTIAL COVER TO MAKE SURE EVERYTHING WAS WITHIN SPECS AND THEY REFUSED TO DO IT UNDER WARRANTY AND WANTS TO CHARGE ME. THERE ARE MANY OTHERS HAVING THIS SAME PROBLEM, YOU CAN FEEL THE VIBRATION IN THE FLOOR, YOU CAN SEE THE PASSENGER SEAT SHAKE, AND SEE BOTTLE OF WATER SHAKE IN THE CENTER CONSOLE. I WILL BE MAKING ANOTHER APPOINTMENT FOR THIS ISSUE. THIS ISSUE OCCURS AT HIGHWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781403October 12, 2015
SUSPENSION
TRUCK BED SHAKES VIOLENTLY FROM SIDE TO SIDE AT SPEEDS GREATER THAN 60MPH. I'VE TAKEN VEHICLE TO DEALERSHIP AND THEY'RE SAYING IT'S WORKING AS DESIGNED. THE CAB SHAKES VIOLENTLY DUE TO THE BED SHACKING. I'VE SPENT MONEY GETTING ALIGNMENTS AND TIRE BALANCING OVER AND OVER AGAIN AND THE PROBLEM STILL PERSISTS. THERE'S NO REASON A TRUCK SHOULD BE SHAKING ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781007October 9, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780947October 8, 2015
SUSPENSION, WHEELS, UNKNOWN OR OTHER
MY 2014 RAM 2500 SHAKES BETWEEN 64MPH AND 76MPH VIOLENTLY. RAM KNOWS THERE IS A PROBLEM BUT CALLS IT A CHARACTERISTIC OF A HD TRUCK. I AM IN THE TIRE BUSINESS AND HAVE TRIED EVERYTHING TO RECTIFY IT. I KNOW AT LEAST THREE CHRYSLER SERVICE MANAGERS WHO ARE BEING TOLD TO ACT LIKE ITS NORMAL. I AM FED UP WITH CAR MANUFACTURERS TAKING ADVANTAGE OF PEOPLE. PROOF IS BELOW... HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1396841-HIGHWAY-VIBRATION-IF-YOU-HAVE-POST-YOUR-YEAR-TRUCK-HERE-71.HTML#POST20691585
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779856October 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS), 15V459000 (AIR BAGS), AND 15V541000 (AIR BAGS), BUT THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 02/12/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761180September 3, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE SPRINGS WERE DEFECTIVE ON THE VEHICLE. THE REAR OF THE VEHICLE SWERVED FROM LEFT TO RIGHT WHILE DRIVING 45 MPH AND WITH THE TRUCK BED LOADED WITH LESS THAN THE MAXIMUM WEIGHT CAPACITY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THE TIRES MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759966August 28, 2015
ENGINE
WHEN ACCELERATING, IF YOU HAVE TO LET OFF THE GAS PEDAL QUICKLY AND TRY TO PRESS THE PEDAL BACK TO GO AGAIN NOTHING HAPPENS. THERE IS ABOUT A 2 TO 3 SECOND DELAY BEFORE THE VEHICLE RESPONDS LEAVING YOU LOSING SPEED. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES BECAUSE OF THIS, IT IS JUST A MATTER OF TIME BEFORE IT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759303August 25, 2015
UNKNOWN OR OTHER
OVER THE PAST FEW WEEKS, I HAVE RECEIVED (3) VEHICLE RECALLS FROM THE NTSB BY EMAIL. RECENTLY, I MADE AN APPOINTMENT WITH THE LOCAL DODGE, CHRYSLER, JEEP, RAM DEALER IN ELK GROVE, CA, NEAR MY HOME. I DROPPED THE VEHICLE THIS AFTERNOON FOR TOMORROW MORNING'S APPOINTMENT AND I WAS TOLD BY THE SERVICE AGENT THAT THE WARRANTY MANAGER, LESLIE, SAID THEY WILL NOT REPAIR (2) OF THE RECALLS UNTIL TOLD TO DO SO BY CHRYSLER. I ASKED WHAT WILL THE DEALERSHIP DO IF THEY CAUSE AN ACCIDENT AND I WAS TOLD "IS NOTHING THEY CAN DO". THE RECALLS REFUSED TO BE CORRECTED BY THE DEALERSHIP ARE AS FOLLOWS: 1/ #15V460, AIR BAG SAFETY RECALL; AND 2/ #15V459, STEERING WHEEL WIRING HARNESS SAFETY ISSUE. I ADVISED THE SERVICE ADVISER I "WILL SUE THEM AND CHRYSLER IF ANYTHING HAPPENS REGARDING ONE OF THOSE TWO SAFETY RECALLS" SINCE THEY REFUSED TO CORRECT THEM. I JUST WANT THE RECALLS CORRECTED "BEFORE" SOME THING BAD HAPPENS AND THEY SHOULD NOT BE ALLOWED TO REFUSE. PLEASE, I WOULD LIKE TO BE CONTACTED REGARDING THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749011August 16, 2015
ENGINE, FUEL/PROPULSION SYSTEM
ACCELERATED ONTO HIGHWAY ENTRANCE RAMP AND VEHICLE CONTINUED TO ACCELERATE ON ITS OWN UP TO 80+ MPH. REQUIRED HARD BREAKING TO GET VEHICLE UNDER CONTROL SINCE THE ELECTRONIC IGNITION WILL NOT ALLOW IT TO BE TURNED OFF UNLESS THE TRANSMISSION IS IN PARK. REQUIRED SUCH HEAVY BRAKING THAT BRAKES SMOKED FOR SEVERAL MINUTES ONCE VEHICLE WAS SHUT DOWN. THIS INCIDENT WOULD HAVE RESULTED IN SERIOUS INJURY AND DAMAGE IF IT OCCURRED ON CITY STREETS. TRUCK IS A 2014 WITH 10650 MILES ON IT. VEHICLE WAS TOWED TO DEALER FOR REPAIR. SEARCHES ON THE INTERNET REVEALED THE OCCURRENCE OF MANY INCIDENTS WITH DODGE AND RAM ELECTRONIC THROTTLE CONTROLS AND I'M SURPRISED NONE HAVE BEEN REPORTED TO THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748238August 12, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2014 RAM 2500. WHEN IT RAINED, WATER SEEPED INTO THE REAR CENTER OF THE CAB AND MOLD DEVELOPED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER ENTERED THE VEHICLE THROUGH THE THIRD BRAKE LIGHT AND THAT THERE WAS NO SEAL. THE VEHICLE WAS REPAIRED; HOWEVER, IT DEVELOPED MOLD AND PRODUCED AN ABNORMAL ODOR. THE CONTACT HAD THE VEHICLE TESTED THAT RESULTED IN A DIAGNOSIS OF OVER 22,000 MOLD SPORES. THE FAILURE MILEAGE WAS 19,376.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747607August 10, 2015
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM ON THIS TRUCK HAS FAILED MULTIPLE TIMES. THIS HAS ONLY HAPPENS WHILE DRIVING; NEVER AT REST/IDLE. HERE'S A LIST OF WHAT SHUTS OFF: EVIC, AC/HEAT, WIPERS, RADIO, NAV, PERHAPS MORE. IT HAS HAPPENED 20+ TIMES. I HAVE A VIDEO OF IT TOO. I BOUGHT THIS TRUCK CPO FROM A RAM DEALER WITH 15968 MILES ON 2-JUN-15. ELECTRICAL PROBLEMS BEGAN FOR ME (MORE ON THIS LATER) ON 21-JUNE-15 OR ~16400 MILES. SERVICED 9-16-JULY-15 = "TECH FOUND STORED VOLTAGE CODES. VEHICLE WAS SITTING FOR SOME TIME. TECH RESET AND CLEARED CODES. TECH CHECK (SIC) CHARGING SYSTEM. CHARGING AS DESIGNED. OPERATING AS DESINGED." ELECTRICAL PROBLEM CONTINUED AND CHECK ENGINE LIGHT REMAINED ON UNTIL NEXT SERVICE 28-JUL UNTIL PICK UP 4-AUG-15. "TECH WAS UNABLE TO CONFIRM CONDITION. NO CODES IN SYSTEM FOR VOLTAGE ISSUES. NO UPDATE REGARDING ISSUE." ALL OK ON PICK-UP OF TRUCK, BUT CHECK ENGINE LIGHT CAME BACK ON AFTER DRIVING 2 MILES. I WAS TOLD TO TAKE IT BACK TO SERVICE DEPARTMENT OF THE DEALERSHIP THAT SOLD ME THE TRUCK. I DROPPED THE TRUCK OFF AT SELLING DEALERSHIP ON SAT, 8-AUG. BEFORE THAT DROP OFF, I CHECKED THE NAV SCREEN TO SEE WHAT THE "HOME" ADDRESS WAS STORED AS. I GOT IN TOUCH WITH THE PREVIOUS OWNER (GOT HIS INFO ON GOOGLE FROM ADDRESS). HE SAID THAT HE HAD THE EXACT SAME ISSUE WITH THE ELECTRICAL SYS. HE TOLD ME THAT THE DEALERSHIP WAS UNABLE TO FIX/DIAGNOSE IT. THIS IS WHY HE GOT RID OF IT. AS OF 7-AUGUST-2015, I HAVE HAD THE TRUCK FOR 67 DAYS. OF THESE 67 DAYS, THE CHECK ENGINE LIGHT HAS BEEN ON FOR 33 DAYS AND IT HAS BEEN IN THE SHOP ANOTHER 16 DAYS!! I AM CONCERNED BECAUSE I AM UNAWARE IF THIS WILL IMPACT THE ENGINE OR OTHER SYSTEMS. IF THE ENGINE FAILS, THIS WILL LIKELY LEAD TO A CRASH. I HAVE PHONED THE SERVICE DEPARTMENTS OF OTHER DEALERS AND WAS TOLD THAT MY CONCERN IS A VALID ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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