Nissan Sentra Complaints (2013)

638 consumer complaints on file.

#11132763October 1, 2018
POWER TRAIN
THE CVT TRANSMISSION ON MY VEHICLE ABRUPTLY STOPPED ON A 65MPH TOLLED HIGHWAY WITH ONLY 48,000 MILES ON THE VEHICLE. THERE WAS NO WARNING, NO SOUNDS, NO LIGHTS ON THE DASHBOARD, ETC. ALL AT ONCE, THE TRANSMISSION JUST STOPPED GOING INTO GEAR. THE CAR WOULD NOT MOVE FORWARD OR BACKWARDS. WE WERE STUCK IN THE MIDDLE OF THE LANE IN RUSH HOUR TRAFFIC AND CAME INCHES FROM A PILE-UP. THE SITUATION WAS INCREDIBLY SCARY AND DANGEROUS. NOT TO MENTION, MY DAUGHTER HAD JUST COME OUT OF SURGERY. COME TO FIND OUT, THERE IS EXTENSIVE INFORMATION ON HOW FAULTY CVT TRANSMISSION IS. WE ARE FAR FROM THE ONLY FAMILY TO EXPERIENCE THIS ISSUE. IT'S EXTREMELY COMMON. YET, NO RECALL HAS BEEN ISSUED AND THERE IS NO OPEN INVESTIGATION INTO NISSAN. IS IT GOING TO TAKE SOMEONE BEING KILLED? MOST LIKELY. THE TRANSMISSION IS FAULTY, DANGEROUS AND GOING TO TAKE SOMEONES LIFE. NISSAN KNOWS ABOUT THE ISSUES WITH THE TRANSMISSION AND HAS DONE NOTHING. THEY HAVE NUMEROUS TSB'S ON IT. YET, THEY HAVE DENIED CUSTOMER'S CLAIMS, HAVE NOT EXTENDED THE WARRANTY ON THE PART AND DO NOT TAKE THIS ISSUE SERIOUS. I URGE THE NHTSA TO INVESTIGATE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131876September 27, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE ACCELERATING FROM A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO ACCELERATE. THE IGNITION WAS TURNED OFF AND RESTARTED, BUT THE VEHICLE STILL FAILED TO MOVE FORWARD. THE VEHICLE WAS TOWED TO MASTRIA NISSAN (1305 NEW STATE HIGHWAY, RAYNHAM, MA 02767) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130423September 20, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING ONCE DEPRESSED. THE CONTACT SCHEDULED AN APPOINTMENT WITH KELLY NISSAN OF LYNNFIELD (275 BROADWAY, LYNNFIELD, MA 01940, (866)-726-4450). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT, IF THERE WAS A FAILURE, FINANCIAL ASSISTANCE COULD POSSIBLY ASSIST. THE FAILURE MILEAGE WAS 33,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130474September 20, 2018
POWER TRAIN
2013 NISSAN SENTRA W/ 58,700 MILES. THE CAR EXPERIENCED A LOUD WHINING NOISE, WHICH PROGRESSIVELY GOT WORSE UNTIL IT STARTED TO SHUDDER AND REV INTERMITTENTLY UNTIL POWER WAS LOST. THE COMPLETE LOSS OF POWER OCCURED WHILE DRIVING APPROX. 30 MPH ON A 2-LANE ROAD IN TRAFFIC, CAUSING AN UNSAFE CONDITION. THE DRIVER WAS FORCED TO STOP THE CAR IN THE TRAVEL LANE WITH EMERGENCY FLASHERS ON WHILE OTHER VEHICLES PASSED ON THE WRONG SIDE OF THE ROAD. UPON RESTARTING THE ENGINE, THE DRIVER WAS ABLE TO GET THE CAR TO A SAFE LOCATION BUT THE PROBLEM REMAINED, INTERMITTENT REVVING UNDER LOAD, SHUDDERING, AND EVENTUALLY COMPLETE LOSS OF POWER AGAIN. THE CAR WAS TOWED TO A DEALERSHIP, AND IT IS BEING EXAMINED BY THAT DEALER NOW. ALL SYMPTOMS POINT TO FAILURE OF THE CVT, A COMMON PROBLEM WITH A RANGE OF NISSAN VEHICLES THAT HAS BEEN ONGOING FOR YEARS. NOTE, 3 WEEKS PRIOR TO THIS INCIDENT, THE SAME DEALER CHANGED THE TRANSMISSION FLUID AND PERFORMED OTHER REGULAR MAINTENANCE SERVICE. FROM THE CONSUMER PERSPECTIVE, NISSAN AND THIS DEALER ARE KNOWINGLY ALLOWING UNSAFE VEHICLES TO LEAVE THEIR LOT AND NOT INFORMING OWNERS OF THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130042September 18, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
TAKATA RECALL. TRANSMISSION WENT OUT WITHOUT SHOWING CODES.. NISSAN KEPT SAYING IT WAS NOTHING WRONG WITH CAR BUT THE CAR WAS STALLING AND PULLING AT TIMES IN THE MIDDLE OF MAKING A TURN ON CITY STREETS THE CAR WOULDNT GO.. NO CHECK ENGINE LIGHT NEVER CAME ON. SO IT TOOK MONTHS OF THEM REFUSING TO FIX AND MY WARRANTY COMPANY TO ACTUALLY FIX THE PROBLEM. ALSO, THE MASTER BREAK CYLINDER WENT OUT WITHOUT NOTICE. I HAVE HAD MANY MECHANICS LOOK AT CAR AND SAY THAT MY CAR HAS VERY LITTLE MILES FOR THIS TO HAPPEN SO SOON.. WHILE DRIVING ON MAIN ROADS AND HIGHWAYS THE BRAKE PAD WILL GO ALL THE WAY TO FLOOR. WHEN AT A RED LIGHT AND STOP SIGN OR ANY TIME I AM AT A STOP THE CAR KEEPS MOVING WITH BRADE PAD ON FLOOR OF CAR..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129422September 13, 2018
POWER TRAIN
WHILE DRIVING MY NISSAN SENTRA, FOR OVER 2 YEARS IT STARTED TO JERK WHILE SHIFTING IN BETWEEN GEARS AND GOING FROM STOPPING TO STARTING. RECENTLY WHILE DRIVING, I WAS GETTING ONTO AN INTERSTATE FROM THE RAMP AND MY CAR WOULD NOT ACCELERATE. IT TOOK ME A GOOD .5 MILES TO GET UP TO 40MPH AND A MILE OR MORE TO GET UP TO THE SPEED OF 60 MPH! EVERY TIME I WOULD STOP AND HAVE TO START AGAIN IT WOULD TAKE ABOUT THE SAME AMOUNT OF TIME TO ACCELERATE TO THE POSTED SPEED LIMIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128855September 12, 2018
POWER TRAIN
MY 2013 NISSAN SENTRA SUDDENLY LOST ALL OF ITS POWER IN A BUSY HIGHWAY. IT IS VERY EASY TO CAUSE A CRASH AND KILL ME. I GOT IT TOWED TO THE LOCAL NISSAN DEALERSHIP. I AM TOLD THAT THE AVERAGE COST FOR THE REPLACEMENT OF THE TRANSMISSION CAN RANGE FROM 3500 TO 5000. IT'S ALMOST A NEW CAR AND THE TRANSMISSION FAILED OUT OF NOWHERE ON 78K MILES!! JUST GOT OUT OF THE MANUFACTURER'S WARRANTY FROM MY UNDERSTANDING THIS CVT CAUSED NISSAN TO WARRANTY THE OLDER MODELS BECAUSE OF THE SAME ISSUE, BUT THEY DID NOT OFFER THE SAME ON MY 2013. HOWEVER, FROM MY RESEARCH, IT APPEARS TO BE A CURRENT AND ONGOING ISSUE WITH ALL NISSANS WITH A CVT. I AM DISAPPOINTED THAT NISSAN IS AWARE OF THE COMMON PROBLEM AND IS DOING NOTHING TO CORRECT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129108September 12, 2018
POWER TRAIN
MY DAUGHTER;S 2013 NISSAN SENTRA STARTED HAVING ISSUES WITH IT SPUTTERING AND JERKING. WE HAD SOME MAINTENANCE ON IT EVEN CHANGING SPARK PLUGS AND WIRES. ISSUE WASNT AS BAD AFTERWARDS BUT THEN AS THE DAYS PASSED IT GOT WORSE. AS SHE AND A FRIEND WERE TRYING TO MAKE IT BACK HOME THE CAR STOPPED MOVING IN THE MIDDLE OF THE STREET HOLDING UP TRAFFIC. A TOW TRUCK HAD TO BE CALLED AND IT WAS TAKEN TO A REPAIR SHOP WHERE WE WERE TOLD THAT IT WOULD COST OVER $3000 TO HAVE IT REPLACED. NOT HAPPY ABOUT THIS AT ALL!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129199September 12, 2018
POWER TRAIN
VEHICLE HAS JUST UNDER 60,000 MILES ON IT AND HAS BEGAN TO STUTTER OR SHAKE WHEN TAKING OFF FROM A LIGHT. ALSO THE OTHER DAY WHEN GOING TO ACCELERATE, THE CAR WOULDN'T MOVE EVEN THOUGH I HAD THE PETAL TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128382September 10, 2018
FUEL/PROPULSION SYSTEM
HUGE FUEL LEAK (CAR CAN CATCH FIRE AND KILL THE PEOPLE) I HAVE HUGE FUEL LEAK WHEN THE ENGINE IS RUNNING AND HAPPEN WITHOUT ANY NOTICE AND I WAS LUCKY THAT CAR DIDN'T CATCH FIRE WHILE DRIVING (NOTE THAT THE VEHICLE IS RUNNING ONLY 6000 KM THAT IS MEANING BAD QUALITY CAR FROM NISSAN)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128320September 9, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
RANDOM AND SUDDEN LOSS OF ACCELERATION AS VARIOUS SPEEDS ON MULTIPLE OCCASIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128035September 7, 2018
POWER TRAIN
THE TRANSMISSION HAS AN INTERNAL FAILURE AND IT FLUTTERS. THE CAR IS 5 YEARS OLD. I'VE ALREADY PAID $1K BECAUSE THE AIR COND COMPRESSOR WENT OUT AND NOW THEY WANT $6K TO REPLACE THE TRANS ON A CAR THAT MIGHT BE WORTH $7K. NISSAN NA SAYS THEY WILL NOT HELP COVER ANY COSTS. EVEN THOUGH THEY KNOW THIS TRANSMISSION HAS ISSUES ACCORDS THE BOARD AND THEY HAVE EXTENDED WARRANTIES TO THE 2007-2010 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124561September 5, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
SO MANY ISSUES NOT EVEN SURE WHAT IT IS. CAR WILL FAIL TO SHIFT INTO GEAR AND CONSTANT REDLINE, VERY DANGEROUS WHEN GETTING ON THE HIGHWAY. CAR WILL RANDOMLY GET NO GAS TO ACCELERATE UNTIL I TURN THE CAR OFF AND THEN ON AGAIN. TRANSMISSION SLIPS AT 80K MILES. OR PERCEIVED TO BE SLIPPING, CAR WILL DROP RPM AND THEN RISE QUICKLY JERKING THE CAR AROUND. GOING DOWN HILL THE CAR WILL QUICKLY RISE RPM OVER AND OVER AND THE CAR WILL UNCONTROLLABLY JERK VERY NOTICEABLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123209August 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE SPEED FLUCTUATED BETWEEN 20 AND 60 MPH. THE VEHICLE WAS TAKEN TO A DEALER (PASSPORT NISSAN, 5000 AUTH WAY, CAMP SPRINGS, MD 20746, 301-423-8400) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123337August 29, 2018
POWER TRAIN
MY NISSAN SENTRA 2013 HAS BEEN RECENTLY GIVING ME ISSUES WHILE I AM DRIVING. AT 87K, THIS CAR DE-ACCELERATE SUDDENLY WHILE I AM DRIVING AND CAUSES THE RPM TO GO UP WHILE THE SPEED DECREASES. THIS IS VERY DANGEROUS AS WHEN THE VEHICLE SUDDENLY LOSES SPEED ON THE HIGHWAY IT COULD CAUSE AN ACCIDENT. I CONTACTED NISSAN NORTH AMERICA AND THEY STATED THAT I WOULD NEED TO GO TO THE DEALERSHIP AND GET IT DIAGNOSED. THE DEALERSHIP STATED THAT I NEEDED TO REPLACE THE CVT TRANSMISSION AND QUOTED ME 4K FOR THIS. I CONTACTED NISSAN NORTH AMERICA AND THE CASE WAS ESCALATED TO SOMEONE NAMED AMANDA IN CONSUMER AFFAIRS IN TENESSEE. SHE QUICKLY INFORMED ME THAT NISSAN WOULD NOT ASSIST IN ANY WAY WITH REPAIRING THIS VEHICLE BECAUSE IT WAS OUT OF WARRANTY. SHE ALSO STATED THAT HER DECISION WAS FINAL AND THAT THIS MATTER COULD NOT BE ESCALATED ANY FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121725August 22, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED MY 2013 NISSAN SENTRA NEW FROM THE DEALERSHIP IN MARCH 2013. MY TRANSMISSION WAS COMPLETELY REPLACED WITHIN 1.5 YEARS (28K MILES) FROM PURCHASE DUE TO MANUFACTURER DEFECT. THE PROBLEM IS REOCCURRING ABOUT 3.5 YEARS (77K MILES). SYMPTOMS ARE SIMILAR TO MOST REPORTING I'VE SEEN ONLINE. ACCELERATION DELAYS, CAR SPUTTERS, METAL ON METAL SOUNDS. MY CAR CAME TO A COMPLETE AT AN INTERSECTION WITH ONCOMING TRAFFIC COMING FROM BOTH DIRECTIONS. GIVEN MY FIRST TRANSMISSION WAS FOUND TO MANUFACTURER DEFECT MY 2ND TRANSMISSION WHICH IS IDENTICALLY FAILING NEEDS TO BE ADDRESSED SAME WHICH IT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120004August 15, 2018
POWER TRAIN
68000 MILES AND TRANSMISSION IS SLIPPING AND SHUDDER WHEN ACCELERATING FROM STOP. ALSO ABRUPTLY DOWNSHIFTS AND JERKS WHILE GOING AT CRUISING SPEEDS. IT IS HARD TO CONTROL THE VEHICLE WHEN IT SHUDDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119837August 14, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STARTED TO LOSE POWER AND ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER TRAIN FAILED AND THE TRANSMISSION CAP WAS MISSING. THE VEHICLE WAS TOWED TO THE DEALER (QUIRK NISSAN, 600 SOUTHERN ARTERY, QUINCY, MA 02169) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REPLACED BY THE SAME DEALER ON MARCH 7, 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 32406354. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119698August 13, 2018
POWER TRAIN
CVT FAILURE- TRANSMISSION SLIPS, JERKS, AND VIOLENTLY SHUDDERS LIKE I AM SLAMMING MY BREAKS. CAR IS SCARY TO DRIVE AND SOMEONE WILL GET HURT. NISSAN UNABLE TO ADDRESS THE ISSUE DUE TO NO TROUBLE CODES STORED. WELL THEY CLEARED THE CODE THAT WAS STORED WHEN I FIRST BROUGHT IT IN: CVT CLUTCH ISSUE. HIGH RPMS AND STRUGGLES TO SWITCH GEARS. WENT DOWN A RAMP ON THE INTERSTATE AND ALMOST LOST CONTROL THE CAR SHUDDERED SO BAD. ALSO JERKS AND SPUTTERS WHEN PULLING OFF FROM A RED LIGHT OR STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119021August 10, 2018
POWER TRAIN
BOUGHT THIS CAR, MY FIRST CAR ON 04/20/2018. I HAVE A SHORT COMMUTE TO WORK AND THE CAR SEEMED TO FIT MY PRICE RANGE AND DIDN'T SEE MANY DIRE COMPLAINTS ON THIS SPECIFIC MODEL OF CAR WHILE RESEARCHING BEFORE PURCHASING. UNTIL I SEARCHED RPM SPIKES AND TRANSMISSION SLIPS ON GOOGLE AFTER MY 60 DAY LIMITED WARRANTY RAN OUT. HAVEN'T EVEN DRIVEN THIS CAR 800 MILES AND THE CAR JERKS VIOLENTLY ON THE ROADS, AND AT ONLY 55,000 MILES. IT JERKED FROM DAY ONE, BUT THOUGHT IT WAS NORMAL UNTIL IT GOT WORSE. I'M JUST NOW REGRETTING BUYING THIS VEHICLE, BUT THERE WAS NOTHING I COULD DO I WAS IN A PINCH FOR A CAR I GOT BILLS TO PAY AND A JOB I HAVE TO MAKE IT TO. IT SEEMS LIKE A LOT OF PEOPLE HAVE THIS ISSUE AND ALL AGREE THE CVT SHOULD BE A RECALL. I HAVE TO BE HONEST I AGREE. I DON'T UNDERSTAND HOW YOU COULD SELL SOMEONE THIS VEHICLE WITHOUT LETTING THEM KNOW THE REPUTATION THIS CAR HAS. I DON'T KNOW HOW YOU COULD SELL SOMEONE A USED CAR TO SOMEONE AND KNOW THAT PERSONS CAR MAY STALL, OR JERK AND CAUSE A LIFE THREATENING CAR CRASH. WHEN IT COMES DOWN TO IT, ITS NOT THE MONEY ITS THE SAFETY, THE VEHICLE DOESN'T OPERATE IN A SAFE MANNER, IT JERKS, STALLS, SHAKES WHEN BREAKING ALL WHILE NOT FLASHING ANY INDICATOR LIGHTS SAYING THERE IS SOMETHING WRONG WHEN THERE CLEARLY IS SOMETHING WRONG.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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