Nissan Rogue Complaints

7,429 consumer complaints on file.

#11310721February 22, 2020
SERVICE BRAKES
THE AEB SYSTEM HAS ENGAGED ON FIVE SEPARATE OCCASIONS WITHOUT ANY VEHICLES BEING AROUND SINCE PURCHASING THE VEHICLE. THESE FIVE OCCASIONS ARE DIFFERENT THAN ANY EXPERIENCE NISSAN HAS HAD. THE AEB LIGHT COMES ON QUITE OFTEN AS WELL; IN CONDITIONS NOT RECOGNIZED BY NISSAN SUCH AS DRIVING AT NIGHT IN CLEAR CONDITIONS AND OTHER TIMES WHEN THE WEATHER/SUN IS NOT THE PROBLEM. NISSAN ADMITS THE VEHICLE AEB CAN ENGAGE WHEN DRIVING OVER AND UNDER BRIDGES, WHILE IN PARKING GARAGES AS WELL AS WHEN ENTERING/EXITING STEEP DRIVEWAYS.THERE ARE CURRENTLY 6,500 MILES ON THE VEHICLE. THE VEHICLE HAS BEEN IN THE SHOP ON FOUR SEPARATE OCCASIONS. THE VEHICLE HAS BEEN KEPT AND DRIVEN TWICE FOR THREE DAYS EACH TIME AND THE SHOP IS UNABLE TO REPRODUCE THE ISSUE. NISSAN CORPORATE WAS CONTACTED AND A TECHNICIAN WAS SENT OUT. THE TECHNICIAN AND I DROVE THE VEHICLE AND WE WERE UNABLE TO REPRODUCE THE ISSUE. IN THEIR CONCLUSION THE VEHICLE IS OPERATING IN NORMAL CONDITIONS. NISSAN CORPORATE WAS CONTACTED AGAIN FOR BUYBACK TO WHICH NISSAN DECLINED AS THEY WERE UNABLE TO REPRODUCE THE ISSUE. EVERY CONTACT TO THE DEALERSHIP OR ANY OTHER NISSAN DEALERSHIP TO FIX THIS ISSUE ENDS UP IN NO CALLBACKS OR REFUSAL OF SERVICE. I AM CURRENTLY IN LITIGATION AND AWAITING TO HEAR BACK FROM NISSAN. THIS IS A SERIOUS ISSUE THAT MANY DRIVERS ARE EXPERIENCING WITH NO ACTION FROM NISSAN. THIS IS UNACCEPTABLE. IT SEEMS THE SERIOUS INJURY AND/OR DEATH OF AN INDIVIDUAL(S) WILL BE THE ONLY WAY NISSAN BRINGS ANY ACTION TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310486February 21, 2020
UNKNOWN OR OTHER
OVER THE LAST FEW WEEKS I NOTICED MY BACK UP CAMERA FREEZING UP, YESTERDAY AS I WAS BACKING UP THE SCREEN WENT COMPLETELY BLANK. SO I PLACED IN PARK, TURNED THE CAR OFF AND WENT TO PUSH START, I RECECIVED A NO KEY DETECTED ERROR, TRIED AGAIN AND IT STARTED UP JUST FINE AND THE SCREEN WAS BACK TO WORKING AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310649February 21, 2020
STRUCTURE:BODY
I WAS DRIVING DOWN THE INTERSTATE AND THE FIRST SECTION OF THE SUNROOF EXPLODED LIKE THE SOUND OF A GUNSHOT OVER MY HEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310360February 20, 2020
STRUCTURE:BODY
WHILE DRIVING PANORAMIC SUNROOF EXPLODED WITHOUT CAUSE. I WAS DRIVING ON 1604 2/14/2020 AT APPROX 4:30 PM IN RUSH HOUR TRAFFIC ON SMOOTH SURFACE WHEN THE SUNROOF BURST. NO DEBRIS WAS SEEN AND JUST WHAT SOUNDED LIKE A SHOTGUN BLAST. PULLED OVER TO DISCOVER THE SUNROOF HAD BURST UPWARD AND OUTWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310086February 19, 2020
UNKNOWN OR OTHER
CVT - TRANSMISSION ISSUES - CAR HAS 87K MILES AND TRANSMISSION IS SLIPPING, JERKING, REVS BUT NO POWER, CHANGED TRANSMISSION FLUID AND FILTERS WITH NISSAN PARTS AND STILL SAME ISSUES. CAR STOPPED ACCELERATING ON THE HIGHWAY CAUSING IMMEDIATE DANGER FOR DRIVER AND OCCUPANTS. DRIVING ON SURFACE STREET AT STOP LIGHT, CAR WILL REV UP TO 4 BUT NOT MOVE FOR MULTIPLE SECONDS AND THEN LUNGES FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310120February 19, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHEN USING MY SPEED CONTROL A YELLOW LIKE START FLASHING ON AN OFF. AS WELL AS MY FRONT SAFETY SHIELD BEGIN FLASHING ON AN AND OFF. BRAKE SQUEAL WHEN GOING DOWN A SMALL INCLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310197February 19, 2020
UNKNOWN OR OTHER
OUR 2017 NISSAN ROGUE SV WAS PARKED, COMPLETELY TURNED OFF IN OUR DRIVEWAY WHEN A NEIGHBOR WITNESSED SPARKS START TO SHOOT FROM UNDER THE HOOD. WITHIN MINUTES THE ENTIRE CAR WAS IN FLAMES, IT WAS COMPLETELY DESTROYED. IT TOOK 5 MINUTES FOR THE FIRE TO BE PUT OUT.*DT *TP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309837February 18, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE ACCELERATOR PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD FOR THE VEHICLE TO RESPOND. THE VEHICLE WAS TOWED TO NISSAN 112 LOCATED AT 730 MEDFORD AVE, PATCHOGUE, NY 11772, (631) 651-1987 HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE RECEIVED UNKNOWN REPAIRS HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309993February 18, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
WATER INTRUSION ON DRIVERS SIDE FLOORBOARD DURING RAIN. KNOWN ISSUE ON OTHER NISSAN VEHICLES WHERE WELDS WERE MISSED OR SEALS WERE OVERLOOKED. AS STATED IN OTHER RECALLS AND BULLETINS, THIS IS A POTENTIAL FIRE HAZARD AS CAN LEAD TO A SHORT IN KICK PANEL COMPONENTS. NISSAN REFUSES TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309646February 17, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS MADE AWARE THAT THERE WAS A RECALL ISSUED BACK ON FEBRUARY 25, 2015. RECALL ID: 228072 CAMPAIN #: 15V032000. I WAS NEVER NOTIFIED OF THIS RECALL CONCERNING MY VEHICLE. OVER THE PAST FEW MONTHS, I'VE NOTICED MOISTURE ON THE FLOOR BOARDS IN THE FRONT OF MY VEHICLE. I PURCHASED THIS VEHICLE USED BACK IN DECEMBER OF 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309753February 17, 2020
STRUCTURE:BODY
WATER INTRUSION; DRIVER SIDE FLOORBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309469February 16, 2020
SERVICE BRAKES
THE AUTOMATIC BREAKING FEATURE TRIGGERED 6 TIMES ON 2/15/2020 CAUSING US TO ALMOST WRECK MULTIPLE TIMES. THE FEATURE WAS ENGAGED WITH NO CARS IN THE AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309517February 16, 2020
ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE HAD AN ELECTRICAL SHORTAGE AND CAUGHT ON FIRE. MY CAR WAS PARKED IN A DRIVEWAY NOT STARTED AND THE FIRE STARTED RIGHT NEAR THE DRIVER SIDE IN THE DASH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309364February 15, 2020
AIR BAGS
THE AIRBAG LIGHT IS FLASHING! THROUGH YOUR OTHER REPORTS, IT WOULD COST THOUSANDS OF DOLLARS OF WHICH SHOULD BE NISSANS RESPONSIBILTY!! AND IT SHOULD BE RECALLED!! ONE LADY'S DAUGHTER GOT INTO AN ACCIDENT BECAUSE THE AIRBAG WENT OFF WHILE DRIVING ON THE HIGHWAY. SHE'S MAIMED FOR LIFE! !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309138February 14, 2020
ELECTRICAL SYSTEM
WE LAST USED THE CAR AT 2:30PM AND PARKED IT IN OUR DRIVEWAY. IT WAS STATIONARY AND UNUSED FOR ABOUT 4.5 HOURS. AT ABOUT 7PM WE HEARD THE HORN GO OFF. IT WAS A STEADY BLOWING OF THE HORN. I OPENED THE FRONT DOOR, REALIZED IT WAS OUR CAR, AND GRABBED MY KEYS TO START THE CAR TO SEE IF THAT WOULD MAKE THE HORN STOP. WHEN I OPENED THE DRIVERS DOOR OF THE CAR I SAW THE ORANGE FLAMES AND THICK BLACK SMOKE. I RAN INTO THE HOUSE, HAD MY WIFE CALL 911 AND I GRABBED THE HOUSE FIRE EXTINGUISHER. THE FIRE STARTED ON THE DRIVERS SIDE OF THE CAR EITHER RIGHT BELOW THE STEERING WHEEL OR ON THE LEFT SIDEWALL WHERE THE DRIVER'S LEFT LEG WOULD REST. I DID MY BEST PUTTING OUT THE FLAMES FROM THE DRIVERS SIDE BUT HAD TO GO TO THE RIDERS SIDE TO PUT OUT THE LEFT PANEL BY THE DRIVERS LEGS. THE FIRE WAS PROBABLY 95% PUT OUT WHEN THE FIRE DEPARTMENT AND POLICE DEPARTMENT SHOWED. BECAUSE THE FRONT HOOD RELEASE LATCH WAS SEVERELY DAMAGED BY THE FIRE THE FIRE DEPARTMENT HAD TO FORCE THE HOOD OPEN TO CHECK FOR FIRE IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT ALSO REMOVED PARTS OF DASHBOARD THAT WERE BURNT TO CHECK BEHIND TO MAKE SURE THE FIRE WAS OUT. IT WAS TOWED AWAY ABOUT AN HOUR LATER. THE CAR WAS "TOTALED" A WEEK LATER BY MY INSURANCE COMPANY.*DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309088February 13, 2020
VISIBILITY/WIPER
THE WINDSHIELD HAS A DEFECT IN IT. AT NIGHT WHEN PASSING OTHER VEHICLES WHEN THEIR HEADLIGHTS HIT THE WINDSHIELD LOOKS LIKE 1000'S OF SPECKS THUS OBSTRUCTING VISION. I BOUGHT THIS VEHICLE USED IN 2018 THIS VEHICLE TO MY KNOWLEDGE HADN'T BEEN INVOLVED IN ANY WRECKS TO HAVE CAUSED THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308847February 12, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE DRIVING MY 2018 NISSAN ROGUE TO WORK ON A SUNNY FLORIDA MORNING, I EXPERIENCED A TECHNICAL ISSUE WITH MY VEHICLE AROUND 8:00 AM EST. WHILE SLOWING DOWN APPLYING MY BRAKES AS I APPROACHED A MAJOR INTERSECTION WITH TRAFFIC, MY ROGUE SUDDENLY ACCELERATED ON ITS OWN ACCORD CAUSING ME TO CRASH INTO A VEHICLE IN FRONT OF ME. DURING THE ACCELERATION, THE VEHICLE'S ONBOARD AUTOMATED EMERGENCY BRAKING SYSTEM WAS SOUNDING ALARMS BUT DID NOT BRAKE THE VEHICLE. INSTEAD IT FELT LIKE THE VEHICLE WAS ACCELERATED INSTEAD. A LOUD GRINDING SOUND COULD BE HEARD AT THE POINT OF IMPACT WITH THE VEHICLE IN FRONT OF ME AND FOR ABOUT A SECOND OR SO AFTERWARDS. THANKFULLY THE SPEED WAS LOW ONLY RESULTING IN MINOR BODY DAMAGE TO MY VEHICLE AND NO VISIBLE DAMAGE TO THE OTHER VEHICLE.*DT *TP THE END RESULT WAS I SUSTAINED MULTIPLE BACK INJURIES - LOWER AND NECK REGIONS SIMULTANEOUSLY. I SUSPECT THIS IS DUE TO THE FACT I WENT FROM SLOWING DOWN TO SUDDEN ACCELERATION AND THEN FINALLY TO FULL SUDDEN STOP. THANKFULLY, I WAS THE ONLY PERSON IN MY VEHICLE. ALL OF THIS WAS CAUGHT ON MY DASH CAMERA INCLUDING THE SOUNDS. THE VEHICLE WAS TAKING TO BILL RAY NISSAN IN LONGWOOD, FL WHICH WERE UNABLE TO PULL ANY DIAGNOSTIC CODES AND HAVE NOT BEEN ABLE TO DUPLICATE THE ISSUE. WHEN DEPRESSING A BRAKE TO SLOW A VEHICLE DOWN, THE VEHICLE SHOULD NOT ACCELERATE BY ITSELF. THIS IS A SIGNIFICANT SAFETY ISSUE. I WILL BE GLAD TO SUBMIT A COPY OF THE DASH CAMERA FOOTAGE FOR REVIEW. *DT*JB *DT *TP*DT*TP*DT*DT CONSUMER SUBMITTED VIDEO AND TRANSCRIPT.*JB*DAD THIS IS AN ONGOING ISSUE.*JP THE CONSUMER STATED THE BATTERY WAS THE CAUSE OF THE FAILURE. THE BATTERY HAD A LOW VOLTAGE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11308417February 11, 2020
SERVICE BRAKES
ON THREE SEPARATE OCCASIONS, THE EMERGENCY BRAKING SYSTEM ENGAGED WHILE DRIVING AT A MODERATE SPEED WITHOUT REASON. TODAY IS THE SECOND VISIT TO THE DEALER TO RECTIFY THE ISSUE. THE MOST RECENT OCCURANCE WAS 2/5/2020 AND ALMOST CAUSED A VEHICLE BEHIND ME TO RUN INTO MY SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308384February 10, 2020
UNKNOWN OR OTHER
I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH AND HEARD A LOUD NOISE, LIKE A GUNSHOT IN MY EAR. I HEARD GLASS FALLING AND LOUD WIND SOUNDS COMING FROM THE SUNROOF. THE SUNROOF SHADE WAS CLOSED BUT I KNEW THE GLASS HAD BROKEN. I PULLED OVER AND THERE WAS A GIANT HOLE IN MY SUNROOF. I WAS NOT NEAR OTHER VEHICLES WHEN IT HAPPENED SO I KNEW IT WASN'T A ROCK. I WAS CONCERNED THAT SOMEONE HAD SHOT AT MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308009February 9, 2020
SERVICE BRAKES
WHILE DRIVING AT 45 MPH, AT NIGHT ON A 2 LANE STRAIGHT ROAD. THERE WERE NOT ANY CARS COMING AT ME NOR ANY BEHIND ME. THERE WAS NOT ANY OTHER ACTIVITY ON OR NEAR THE ROAD. I HEARD A FEW BEEPS AND THEN THE ABS ENGAGED WHILE I HAD MY FOOT ON THE ACCELERATOR. OUR SPEED IMMEDIATELY DROPPED TO ABOUT 20 MPH WHILE THE CAR SHOOK (THE ABS RESPONSE). THIS HAS HAPPENED TWO MORE TIMES BUT AT SLOWER SPEEDS WHILING BRAKING TO GO INTO A PARKING GARAGE. MY DEALER TECHNICIAN "CLEARED THE CODES FOUND FROM THE FIRST INCIDENT BUT HAVE NOT DONE ANYTHING ELSE BUT TO SUGGEST THAT THE PLACEMENT OF MY EZ-PASS "MIGHT" BE CAUSING THE PROBLEM.I EMAILED THE SERVICE MANAGER TO ASK THEY HE HELP TO FIND A SOLUTION WITH NISSAN AND HE HAS NOT RESPONDED TO MY EMAIL.GIVEN THE HISTORY OF THE 2017 AND 2018 ROGUES I AM NOT FEELING SAFE IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Rogue