Nissan Rogue Complaints

7,429 consumer complaints on file.

#11498114December 19, 2022
VISIBILITY
The contact owns a 2022 Nissan Rogue. The contact stated while stopped at a stop sign, the rear window shattered without impact. The dealer was contacted, and the contact was referred to Safelite auto glass for assistance. The manufacturer was not contacted. The failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497937December 18, 2022
ELECTRICAL SYSTEM, STEERING, WHEELS
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497757December 16, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact leased a 2021 Nissan Rogue. The contact stated while driving 55 MPH, an unknown warning light illuminated and a message indicating an unknown malfunction was displayed. The vehicle then experienced phantom braking and came to a complete stop, almost causing the vehicle behind him to crash into the vehicle. The contact veered to the side of the road. The contact turned off the vehicle. The contact stated that upon restarting the vehicle 10 minutes later, the vehicle responded as needed and he was able to drive to his residence. The vehicle was picked up by the leasing company. The dealer and the manufacturer were not notified of the failure. There was no further information provided. The failure mileage was approximately 30,992.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497673December 15, 2022
UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The heat does not work. I live in Illinois and the heater/defrost is essential for safely operating the vehicle. With no defrost, my visibility is impaired and it is not safe to drive. When we had our first cold snap a few weeks ago (Nov 2022) I turned on the heater but only cold air blew out. If I had needed to defrost the windows it would not have worked and I would not have felt safe driving. The Nissan service department said it is the heater core case/HVAC and needs to be completely replaced. This is a factory defect and Nissan should issue a recall. There have been several complaints about this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497521December 15, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car automatically stopped at a speed of 20 mph. This happened twice in one day. The AEB warning sign on the dashboard constantly comes on when going up hill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497572December 15, 2022
ENGINE, POWER TRAIN
The contact owns a 2019 Nissan Rogue. The contact stated that a warning light was illuminated; however, the contact was unable to recall which warning light was illuminated. The check engine warning light was also illuminated. The contact stated that while attempting to accelerate, the vehicle jerked and hesitated. The failure had become more constant while accelerating. The contact stated that the vehicle was revving however, the accelerator pedal was not depressed. The vehicle failed to accelerate above 15 MPH on two occasions. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown sensor failure code. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497039December 12, 2022
POWER TRAIN
The contact owns a 2019 Nissan Rogue. The contact stated while driving 30 MPH, the Automatic Brake Assist inadvertently stopped the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, and a computer update was performed; however, the failure reoccurred. On another occasion while driving 30 MPH, the vehicle stopped independently. The contact stated that the seat belt locked and there was a burning rubber odor coming from the vehicle. The vehicle was taken to the dealer again however, no cause for the failure was found. The manufacturer was contacted, and a case was filed. The failure mileage was 43,088.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497090December 12, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Nissan Rogue. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 22V024000 (Electrical System). However, a month later, the vehicle failed to start. The contact's husband replaced the battery. The vehicle restarted; however, the message "FEB Malfunction" was displayed and an unknown warning light was illuminated. Additionally, the vehicle alarm engaged intermittently. The contact stated that her husband had started the vehicle to warm it up and as he was walking towards the vehicle, he smelled a burning plastic odor. The contact's husband then sat in the driver's seat and saw smoke coming from the footwell. The contact's husband then saw flames and immediately exited the vehicle. The contact stated that her husband extinguished the fire with a cloth and snow. There was no injury sustained. The vehicle remained in the parking spot. The contact stated that the recall remedy failed to resolve the issue. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11496829December 9, 2022
FUEL/PROPULSION SYSTEM
My car smells gasoline inside and outside.I brought the car to the service dealer but the service manager said that they cannot figure out where gas odor coming from.I am using my car in bringing my 2 kids to school and going to work.My kids are getting sick and I am afraid my car will cause fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496602December 8, 2022
SEATS, ELECTRICAL SYSTEM
The contact owned a 2017 Nissan Rogue. The contact stated that the driver seat failed to move forward or backward. In order to adjust the driver seat excessive force was required and was able to be adjusted after several attempts. The vehicle was taken to a dealer where the unknown repair was performed however the driver seat was still not able to be adjusted up or down. The contact then stated that while their husband was driving approximately 60 - 70 mph, the instrument panel suddenly glitched and the vehicle failed to accelerate. It seemed like the vehicle was coasting only. The center computer began turning off and on. The vehicle self-corrected. Next, the front passenger side window failed to move up and down till the driver side window had been moved first. Later that same day, while their husband was driving (mileage unknown) the vehicle suddenly shut completely off. The driver waited a few minutes and was able to drive the vehicle back home where they parked the vehicle. After being parked for approximately an hour the contact was informed by the police that the vehicle had caught on fire and was extinguished by the fire department. A police report was filed. There were no injuries, no medical attention was needed and there was no damage. The vehicle had been towed to the insurance company to be evaluated. The vehicle was deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11496676December 8, 2022
UNKNOWN OR OTHER
The component is the backup camera. The backup camera engages, but the camera image freezes momentarily after engaging. The freeze happens for around 1-2 seconds. The camera then continues to work or then crashes completely and you have to move out of reverse and back into reverse to reengage the backup camera. This has happened since I owned the vehicle and after the other recall that addressed other backup camera issues. The car is available for inspection on request. This puts others at risk since the backup camera is a crucial part of visibility. If the camera freezes when backing up, people/cars can approach and I would likely not be able to see them. The component has non been inspected by the manufacturer, police, insurance representatives, or others. No warning lamps, messages, or other symptoms of the problem. The symptoms have been with the car since purchase and definitely after the other software fix nissan had for camera issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496528December 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The AEB sensors are not working. The sensor will have to be replaced. The current lights are on my car: car with squiggly lines, warning triangle, and O/D Off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496496December 7, 2022
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We were in an accident that has caused injury to the driver (fiancé) and passenger (myself). The impact was on the front driver side. No airbags deployed. No emergency braking activated or collision warning appeared. The cruise control was on, that also activates all sensors. We do not have insurance information yet, but this vehicle is most likely going to total. We have yet to receive the incident report from the police.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11496185December 6, 2022
ELECTRICAL SYSTEM
While driving the dash board went blank for 10 second along with a popping noise. Power to the car did not diminish. Also, power seats often fail. Recently the automatic trunk has not been opening properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496291December 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My car randomly stopped while I was driving. There was nothing directly in front of me that could have triggered the ABS or Forward Collision for my car to break. A warning symbol popped up on the dashboard and the car made a complete stop. The experience was incredibly scary and if someone were driving behind me it could have caused a rear ending accident. I am in fear that this situation could happen while I'm driving on the highway, where it is much easier for a collision to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496322December 6, 2022
STEERING, UNKNOWN OR OTHER
Last week - while I was driving the power steering went midway - I had to swerve from an on coming car and it took both me and my step father to gain control . I took it to a mechanic and He noted it was the power steering motor was defective and needed to be replaced . I bought this car on or about 2019 or 2020 and it only has 34, 000 miles - should be noted after a heavey 3 day rain this problem occured . I called Nissan and because of the recall they told us to drive it to Nissan which is a distance away - only to address the recall. I noted to them that the car was in a state "Not safe to drive " - I got an email from them proof of ownership - and they wanted us to pay for tow for diagnosis ? The motor obviously is effected from this recall - or it should be listed. I made several phone calls to Nissan USA - and emails . NO avail . this is dangerous and costly repair 2400 dollar estimate repair. Thank you Joseph Kelley [email protected] Joseph Kelley or Rebecca fitzgerald
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496052December 5, 2022
POWER TRAIN
The CVT transmission lost power, deceleratted on highway causing significant loss of speed. Nissan knows of this manufacturing defect and fails to help. Driving these vehicles put occupants and others on the road at great risk. Nissan should replace these transmission free of charge to the customer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496078December 5, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was exiting the highway and slowing for a light when my car just jerked to a complete stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495960December 4, 2022
UNKNOWN OR OTHER
When it rains, water leaks down on my left foot when I'm driving. Etc. Catalytic converter issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495581December 1, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving at night. No obstruction s in road (nor any railroad gates or anything Nissan has said in last) and car automatically started braking on main road. Luckily not many people were out and it didn’t cause any damage/accidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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