Nissan Quest Complaints

2,121 consumer complaints on file.

#721422April 13, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 1995 NISSAN QUEST STOPPED SUDDENLY ON APRIL 7, 2000 APPROX. 4:30 PM DURING RUSH HOUR TRAFFIC IN WASH DC ON PENN. AND BRANCH AVE. I HAD NO WARNING SIGNS NOR ANY KNOWN PROBLEMS WITH MY CAR. I CALLED FOR A TOW TRUCK THAT TOWED MY CAR TO WARDS IN HILLCREST HEIGHTS, MD. NISSAN CLOSES EARLY WITH NO WEEKEND SUPPORT AND I NEEDED MY CAR SERVICED IMMEDIATELY. WARDS CHECKED MY CAR AND FIND THAT MY "TIMING BELT" HAD BROKEN. I INFORMED WARDS NOT TO FIX IT BECAUSE I HAD MY "TIMING BELT" CHANGED 10 MONTHS AGO (06/10/99) AND NISSAN SHOULD BE HELD RESPONSIBLE FOR FIXING IT. I ARRANGED TOWING AGAIN (AT MY EXPENSE) TO HAVE MY CAR TOWED FROM WARDS TO NISSAN. NISSAN CHECKED MY CAR AND INFORMED ME THAT THE "TIMING BELT" HAD BROKEN DUE TO A BROKEN HEAD BOLT THAT HAD FALLEN A BROKE THE TIMING BELT. I HAD PURCHASED AN EXTENDED WARRANTY FROM NISSAN WENT I BOUGHT THE CAR, SO EVERYTHING SHOULD HAVE BEEN COVERED -- IT WASN'T, BECAUSE THE COVERAGE DIDN'T COVER NUTS AND BOLTS. I WAS OUTAGE AND HAD BEEN SOLD A PRODUCE THAT I COULDN'T USE AND UNDER FALSE PRETENSE. NISSAN SERVICE MANGER (LARRY)AT PASSPORT NISSAN EXPLAINED TO MY HUSBAND AND I MY CAR HAD AN ENGINE THE SAME AS THE NISSAN MAXIMA; AND HE HAS SEEN THE MOTOR ON THESE CARS DO THE SAME AS MIND WHEN THE REACH APPROX 75,000 MILES. SINCE, THIS SERVICE MANAGER IS AWARE OF THIS PROBLEM WHY WASN'T I NOTIFIED OF THIS PROBLEM. I HAVE KEPT UP THE SERVICE MAINTENANCE AGREEMENT FOR THIS CAR AND SHOULD HAVE ENCOUNTERED THE PROBLEMS I HAD. IT COSTED MY $1697.00 TO GET THIS FIX AND I JUST PAID THEM $657.00 IN JUNE. I WOULD LIKE AN INVESTIGATION ON THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860054April 11, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE
WHILE TRAVELING WITH WINDOW OPEN CONSUMER NOTICED RAW GAS ODOR INSIDE VEHICLE. DEALER HAS BEEN CONTACTED. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860075April 11, 2000
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE HAS AN EXCESS OF FUEL VAPORS FLOWING INTO THE DRIVER'S COMPARTMENT. ALSO, FUEL TANK HOSE HAD A LEAK. DEALER HAS REPLACED A HOSE TWICE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860077April 11, 2000
AIR BAGS:FRONTAL
WHILE TRAVELING AT 5 MPH AND MAKING U TURN, WHEEL WENT OVER CURVE AND AIR BAGS DEPLOYED WITHOUT INDICATION. DEALER HAS BEEN NOTIFIED. DRIVER SUFFERED PHYSICAL INJURIES, AND HE RTWO CHILDREN WERE QUITE TRAMATIZED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860016April 10, 2000
VEHICLE SPEED CONTROL
VEHICLE IS LEAKING ANTI-FREEZE (COOLANT) FROM THROTTLE BODY DUE TO THROTTLE BEING CORRODED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551665March 29, 2000
SEATS:MID/REAR ASSEMBLY
DEALER HAS NO PART TO REPAIR RECALL 99V-056 OF THE LUBRICATION OF THE EASY ENTRY AND EXIT LATCH SYSTEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859294March 28, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON BY THEMSELVES. ALSO, WHILE DRIVING THE MOULDING THAT HOLDS THE WINDOWS IN FELL OUT. CONSUMER IS AFRAID THAT THE ENTIRE WINDOW MAY FALL IN ON THEM WHILE DRIVING. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720610March 26, 2000
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ENGINE CHECK LIGHT IS ON INTERMITTENTLY AND HAS BEEN SINCE BEFORE 60,000M WARRANTY RAN OUT. NAPA NISSAN FAILED TO DIAGNOSE PROBLEM--AT 52500 MILE CHECK THEY STATED THAT "O2 SENSOR CODE" DETECTED, BUT "O2 SENSOR OKAY AT THIS TIME." I WONDER IF THE EXHAUST MANIFOLD LEAK MAY BE RELATED TO THE CHECK ENGINE LIGHT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720441March 21, 2000
VISIBILITY:WINDSHIELD
THE WINDSHIELD HAS CRACKED IN THE LOWEST MIDDLE OF GLASS UNDERNEATH THE LEAF SCREEN. I HAVE CONTACTED BOTH THE NISSAN DEALER AND NISSAN CUSTOMER SERVICE AND THEY BOTH REFUSED TO CORRECT THE PROBLEM. DEALER HAS ADMITTED THAT THERE ARE NO SIGNS OF STONE CHIP ON THE GLASS. WHEN CONTACTED NISSAN, I WAS TOLD THEY WOULD NOT WARRANT THEIR GLASS EVENTHOUGH THE VEHICLE IS STILL UNDER FULL WARRANTY. I WANT TO MAKE SURE THAT THE GLASS DOES NOT BREAK AND CAUSE AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858800March 20, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
WHEN DRIVING ENGINE CHECK LIGHT COMES ON. ALSO, TRANSMISSION WILL GET STUCK IN 3RD GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858818March 20, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL IS LEAKING FROM UNDER THE TANK WHEN THE TANK IS FILLED . THE DEALER IS INSPECTING, AND WILL REPAIR THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720103March 14, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MANIFOLD ON THE EXHAUST REPLACED 3000 MILES AGO, NOW DEALER SHOP IS SAYING THE NEXT MANIFOLD NEEDS TO BE REPLACE. DEALER MECHANIC STATED THAT THEY HAVE SEEN ALOT OF THE QUESTS COMING IN WITH NEEDED REPAIRS ON THE MANIFOLDS AND REQUESTED THAT WE RESEARCH ON THE INTERNET TO SEE WHAT WE COULD FIND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719597March 2, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857678March 1, 2000
VISIBILITY:GLASS, SIDE/REAR
WHILE TRAVELING 55 MPH SIDE WINDOW HINGE BROKE OFF AND WINDOW FELL OUT. DEALER AND MANUFACTURER HAVE BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857221February 18, 2000
VEHICLE SPEED CONTROL
ACCELERATOR INCREASED ON ITS OWN INTERMITTENTLY. DEALER REPLACED THE THROTTLE POSITION SENSOR AND THE SURGES HAVE STOPPED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000195February 16, 2000
EXTERIOR LIGHTING:TAIL LIGHTS
RECALL 99V-347 IS NOT ADEQUATE, STATMENT CONCERNING THE CENTER HIGH MOUNTED STOP LAMP THAT IS NOT AFFECTED (CONSUMERS CENTER HIGH MOUNTED STOP LAMP IS AFFECTED) AND NOT COVERED UNDER RECALL REPAIR. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718774February 15, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718777February 15, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I STARTED HAVING PROBLEMS WITH THE BRAKES AND THE AIR CONDITIONER AROUND THE SAME TIME FRAME GIVE OR TAKE A FEW WEEKS. THE BRAKES STARTED MAKING A GRINDING NOISE WHEN IT WAS ABOUT TWO MONTHS OLD. I TOOK IT TO THE DEALER THE SAID THEY DID A COMPLETE BRAKE JOB ON IT. SINCE THEN IT HAS BEEN BACK TO THE DEALER 5 OTHER TIMES DUE TO BRAKE NOISES THAT ARE STILL NOT REPAIRED. MY VAN ALSO VIBRATES AT SPEEDSO F 60 MILES OR FASTER, ALSO IT HAS HAD 3 FRONT END ALIGNMENTS IN LESS THEN SIX MONTHS. THEN WITH MY AIR CONDITIONER THEY SAY THE NOISE WAS NORMAL THAT IT WAS SUPPOSE TO SOUND LIKE IT WAS GOING TO FALL OUT IN THE DRIVEWAY WHEN I TURNED IT ON, AND WHEN NISSAN CAME OUT WITH A FIX THEY WOULD CONTACT ME. TO THIS DAY THEY HAVE NOT EVEN LOOKED AT THE AIR CONDITIONER OTHER THEN TO CHECK THE BELTS ON IT. BOTH MY BRAKE AND MY AIR CONDITIONER ARE STILL MAKING NOISES. I HAVE TWO FRIENDS THAT OWN NISSAN VANS AND THERE VANS DO NOT HAVE THESE PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718520February 9, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WE BOUGHT THE VAN W/38,000 MILES ON IT AND I THOUGHT IT WAS A BIT LOUD. DEALER REASSURED ME THAT MOST VANS WERE LOUDER THAN CARS. THIS WAS OUR FIRST MINI VAN. NOISE KEPT GETTING LOUDER WITH TIME. I PUT ON NEW EXHAUST SYSTEM TO THE MANIFOLD. IT QUIETENED DOWN SOME. TOOK IT BACK TO MUFFLER SHOP AND THEY RECHECKED IT AND INFORMED ME THAT THE ENGINE MANIFOLD BOLT HAD SHEARED OFF. SAID IT WAS A DESIGN DEFECT THAT HE SAW OFTEN IN THE MERCURY VILLAGERS AND NISSAN QUESTS. WHEN I CONTACTED NISSAN, THEY SAID THEY HAD NEVER HAD ANY COMPLAINTS AND THERE WERE NO RECALLS. THIS IS AN EXPENSIVE REPAIR AS THE BOLTS MUST BE BORED OUT. IF THIS IS A COMMON PROBLEM, WHY HASN'T THERE BEEN A RECALL. I HAVE BEEN ON YOUR WEB SIGHT AND HAVE SEEN SEVERAL COMPLAINS ABOUT THIS SAME THING. I HAD AN EXTENDED WARRANTY, BUT WOULDN'T YOU KNOW IT, BY THE TIME WE FOUND OUT WHAT THE PROBLEM WAS-THE WARRANTY WAS OUT. HOW CONVENIENT. I HAVE TAKEN GOOD CARE OF THIS VAN, BUT I WON'T HAVE ANOTHER NISSAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550827February 9, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS WORN CAUSING LOUD NOISE TO BE HEARD INTO THE FRONT AND REAR OF THE VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Quest