Nissan Quest Complaints

2,121 consumer complaints on file.

#730254September 5, 2000
SERVICE BRAKES, AIR, VEHICLE SPEED CONTROL
ACCELERATOR WOULD STICK AND NOT ALLOW ME TO PRESS IT DOWN. THIS WOULD OCCUR AS AFTER STOPPING AT A LIGHT OR INTERSECTION. THE PEDAL WOULD NOT BUDGE, THUS CAUSING ME TO PUMP IT TO TRY TO WIGGLE IT TO MOVE. WHEN IT DID CATCH, IT WOULD ACCELERTE ABRUPTLY. MANY TIMES I WAS IN INTERSECTION AND ALMOST HIT FRONT BEHIND OR SIDE BECUASE THE VAN WOULD NOT MOVE. ALSO, AT THE 30,000 MILE MAINTENANCE, I WAS TOLD THAT THERE WAS LESS THAN 10% LEFT ON FRONT BRAKES. THIS IS PREMATURE AS MOST CARS DO NOT NEED BRAKE PADS CHANGED SO QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869031August 29, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR PASSENGER'S SLIDING DOOR DOES NOT LOCK OR LATCH PROPERLY. WHENEVER RIDING OVER A BUMP DOOR WILL POP OPEN. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868891August 28, 2000
ENGINE AND ENGINE COOLING:ENGINE
CRANKSHAFT BROKE WHILE DRIVING, CAUSING ENGINE TO SHUT DOWN AND LOSS OF POWER. DEALER REPLACED CRANKSHAFT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868794August 26, 2000
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
EA OO 015/FUEL TANK VENT HOSE LEAKAGE: AT 80,000 MILES STRONG FUEL ODOR/VAPOR WOULD ENTER INTO THE VEHICLE WHEN RUNNING AFTER 20 MINUTE OR LESS; TAKEN TO A INDEPENDENCE REPAIRS SHOP AND UNABLE TO CORRECT THE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS:
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729124August 25, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN THE FUEL TANK IS FILLED AND THE VEHICLE IS PARKED ON SLIGHTLY INCLINED DRIVEWAY, FUEL LEAKS OUT ONTO DRIVEWAY FROM FUEL TANK LINE AREA.. THIS HAPPENS EVERY TIME THE FUEL TANK GETS FILLED AND IS A SAFETY HAZARD..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868559August 24, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLOSION AT 55-60MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. VEHICLE HAS BEEN TOTALED. DEALER HAS BEEN NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#868288August 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
EXCESSIVE WEAR OF THE PADS AND ROTORS. DEALER HAS REPLACED PADS AND ROTORS THREE TIMES, AND PROBLEM HAS REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728436August 19, 2000
VEHICLE SPEED CONTROL
UNABLE TO DEPRESS ACCELERATOR WITHOUT GREAT FORCE. PEDAL SUDDENLY "GIVES" CAUSING VEHICLE TO LUNGE FORWARD. DEALERS EXPLANATION WAS CLOGGED THROTTLE BODY. QUES.-SHOULD I EXPECT THROTTLE BODY TO STICK EVERY 25K MILES. ALSO I KNOW OF ANOTHER PERSON WHOSE NISSAN QUEST EXPERIENCED THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727673August 12, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727573August 11, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THESE ARE ALL SAFETY ISSUES!!!! VEHICLE HAS HAD A FUEL ODOR FOR A LONG TIME AFTER REFUELING, CONDITION WORSENED RESULTS: FUEL VENT HOSE: WHEN REFUELING, GAS BEGAN TO PROFUSELY LEAK AND POOL BENEATH VEHICLE. FIXED AT MY COST. FUEL HOSES: VERY STRONG FUEL FUMES FROM ENGINE COMPARTMENT, DEALER REPLACED TWO FUEL RAIL RUBBER HOSES AT MY EXPENSE. MOST PROBLEMATIC IS AN INTERMITTENT STALLING PROBLEM: AFTER SITTING, WITHIN FIRST 5 MILES OF DRIVING WHEN STOPPING OR AT LOW SPEED VEHICLE STALLS. HAPPENS IN INTERSECTIONS, APPROACHING STOPS, IN SLOW RUSH HOUR TRAFFIC. FUEL PUMP REPLACED, COOLANT SENSOR REPLACED, FUEL REGULATOR CHECKED. DEALER CAN'T DUPLICATE, NISSAN CONTACTED. BUT THE PROBLEM CONTINUES AND OCCURS AT THE WORST TIMES-INTESECTIONS, HEAVY SLOW TRAFFIC OR ATTEMPTING TO STOP. STALLS AND NO POWER!!! IT STARTS BACK UP AND SOMETIMES STALLS AGAIN REPEATEDLY FOR SEVERAL TIMES OR DAYS OR NOT FOR WEEKS. NEXT PROBLEM: ABS LIGHT COMES ON, TRACED TO BLOWN IGNITION FUSE. HAPPENED TWICE. DEALER DOESN'T KNOW WHY. I HAVE MANY MORE REPAIRS, BUT THESE ARE THE SAFETY RELATED ONES. THANKS FOR YOUR TIME AND EFFORTS. THE STALLING IS THE MOST TROUBLESOME, I KNOW TWO OTHER QUEST OWNERS WHO'VE ALSO EXPERIENCED IT!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727563August 11, 2000
SUSPENSION:REAR
I CONTACTED PERFORMANCE NISSAN AND ALSO NISSAN CORPORATION SEVERAL TIMES. THEY TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO TO FIX MY REAR SUSPENSION CRACKING NOISE. ALL THEY COULD DO WAS PUT RUBBER BETWEEN THE SPRINGS IN HOPES THAT IT WOULD TAKE CARE OF THE SUSPENSION PROBLEMS. WELL, IT DID FOR ABOUT 4 OR 5 MONTHS, BUT THE CRACKING NOISE IS BACK AND WORSE THAN BEFORE. I ALSO COMPLAINED ABOUT FRONT SUSPENSION CRACKING NOISES BUT ALSO WAS TOLD NOTHING COULD BE DONE. SEAT BELTS HAVE BEEN CHANGED BEFORE, BUT ARE ACTING UP AGAIN. THEY DON'T RETRACT. THE ENGINE HAS KNOCKING AND PINGING NOISES AT ALL SPEEDS, SO I TRIED SUPER UNLEADED TO SEE IF THE ENGINE KNOCKING AND PINGING NOISES WOULD STOP, BUT THEY DIDN'T. WHAT CONCERNS ME THE MOST IS THE FACT THAT MY SUSPENSION WAS INSPECTED BY NISSAN CORPORATION AND THEY THEMSELVES SAID THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM. AGAIN, LIKE I SAID BEFORE, THEY PUT SOME KIND OF RUBBER BETWEEN THE SPRINGS TO QUIET THE NOISE. IT DID NOT LAST. I HAVE ASKED INDEPENDENT NISSAN DEALERS IF THEY HAVE RAN INTO THIS PROBLEM. THEY SAID YES. THEY ALSO TOLD ME THAT NISSAN KNOWS THAT THERE IS A PROBLEM AND THAT THEY CAN FIX IT, BUT DO NOT WANT TO SPEND THE MONEY. I BELIEVE THAT THEY WANTED FOR MY WARRANTY TO EXPIRE SO THAT I WOULD STOP COMPLAINING TO NISSAN ABOUT THEIR VEHICLE. PRETTY MUCH, IT SEEMS LIKE A BOUGHT A LEMON. IT HAS BEEN IN THE SHOP SO MANY TIMES FOR JUST ABOUT EVERY COMPONENT. IF THE OFFICE OF DEFECTS CONDUCTED AN INVESTIGATION AND GOT RECORDS FROM PERFORMANCE NISSAN, IN REGARDS TO MY VEHICLE, THEY WOULD SEE HOW MANY TIMES I WAS IN AND HOW THEY INCONVENIENCED ME. THANK YOU FOR TAKING THE TIME TO INVESTIGATE MY CONCERNS. I HOPE THAT YOU ARE ABLE TO HELP ME, SINCE I COULD NOT GET ANY RESULTS FROM NISSAN CORP NOR FROM PERFORMANCE NISSAN. THANK YOU FOR YOUR EFFORTS. IF PAPER WORK IS NEEDED TO SUPPORT MY CLAIMS, I HAVE PLENTY OF IT, I JUST NEED TO LOOK FOR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726987August 8, 2000
ENGINE AND ENGINE COOLING:ENGINE
BROKEN CRANKSHAFT (ENGINE DEFECT) - COMMON TO 1993-1995 QUEST AND VILLAGER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866825August 4, 2000
SUSPENSION:REAR, TIRES
AFTER VEHICLE REACHES 17,00 MILES STEERING WHEEL AND FRONT BEGAN TO SHAKE GIVING THE VEHICLE A ROUGH RIDE.*AK THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED AS HAVING BENT REAR AXLE. THE VEHICLE WAS NEVER BEEN IN ACCIDENT SO THE BENT AXLE SHOULD BE MANUFACTURER DEFECT. THE TIRES ARE WORN PREMATURELY, BUT THE DEALER REFUSED TO PAY FOR THE REPLACEMENTS CLAIMING AT 17000 MILES IT IS A NORMAL WEAR. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866512August 1, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING A STRONG GAS ODOR COMES THROUGH THE VENTS AND FILLS THE VEHICL'S INTERIOR EVEN WITH THE WINDOWS DOWN. AT FIRST FIXING THE CAUSE WAS INDICATED TO BE HOLE IN THE MULFFLER. WHEN THE PROBLEM OCCURED AGAIN, THE CAUSE WAS INDICATED TO BE TEARING IN THE GAS TANK VENT HOSE. AIR CONDITIONER FAILED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726140July 28, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I PURCHASED THIS VAN USED. BEGINNING OF JULY AIR-CONDITIONER BECAME SPORADIC. SEEMED TO QUIT WORKING WHEN IT BECAME VERY HOT, BUT THEN WOULD START BACK WHEN SPEED INCREASED OR AIR TEMPS COOLED. IN AUGUST IT QUIT WORKING ALL TOGETHER. GAUGES SHOWED VERY HIGH PRESSURE READINGS. REPLACED EVERY SINGLE AIR CONDITIONER COMPONENT. WEATHER HAD COOLED, EVERYTHING SEEMED FINE. THIS JULY, WHEN TEMPS GOT IN THE 90'S IT DID IT AGAIN. HAVE HAD MORE WORK DONE TO NO AVAIL. I DID NOT SEE THIS PROBLEM UNDER NISSAN. WHEN GETTING PARTS, I WAS TOLD A/C WAS SAME AS MERCURY VILLAGER. I FOUND SAME PROBLEM LISTED IN SERVICE BULLETIN 982016, NHTSA #SB603701. NO REMEDY OR BULLETIN WAS AVAILABLE. HELP! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726179July 28, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553168July 24, 2000
CHILD SEAT, SEATS
THE HARNESS OF THE INTEGRATED CHILD SAFETY SEAT LOCKS PREMATURELY. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725808July 22, 2000
ENGINE AND ENGINE COOLING:ENGINE
CRANKSHAFT BROKEN AT 85K, AFTER RECENT DEALER INSTALLATION OF TIMING BELT. ENGINE DIED WHILE DRIVING, LUCKILY WE WEREN'T IN TRAFFIC. HAD A SIMILAR PROBLEM AT 21K - DRIVING ON THE EXPRESSWAY AND LOST MOST OF THE ENGINE POWER. AGAIN, NOT MUCH TRAFFIC, AND THIS TIME THE CAR WOULD STILL DRIVE (SLOW) SO WE COULD GET TO A DEALER WHERE ALL BELTS AND ASEAL TO CRANKSHAFT WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725535July 17, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ABOUT TWO YEARS AGO, WE BOUGHT A NISSAN QUEST FROM FIRST NISSAN IN SIMI VALLEY, CALIFORNIA. LESS THAN A MONTH AFTER WE BOUGHT IT THE ENGINE STALLED WHILE MAKING A LEFT TURNED. WE TOOK THE CAR BACK TO THE NISSAN CAR DEALER BUT THEY WERE NOT ABLE TO FIND THE PROBLEM. DURING THESE TWO LAST YEARS WE HAVE TAKEN THE CAR SEVERAL TIMES TO THREE DIFFERENT NISSAN DEALERS, CONTACTED NISSAN CUSTOMER SERVICE, AND PAY REPAIRS FROM OUR OWN POCKET TRYING TO FIX THE PROBLEM. THE STALLING HAPPENS IN A RANDOM AND OCCASIONAL BASIS, WHICH MAKES IT DIFFICULT TO FIX IT, BUT THAT AT THE SAME TIME, THIS MAKES IT A VERY DANGEROUS SITUATION. IT WILL STALL WITHOUT WARNING AND IN DIFFERENT SITUATIONS AND IT IS A LIFE-THREATING SITUATION. NISSAN HAS NOT TAKEN ANY RESPONSIBILITY, AND THEY HAVE IGNORED US FOR THE MOST PART. ALTHOUGHT THE CAR WAS IN A TWO YEAR EXTENDED WARRANTY THEY DID LITTLE TO SOLVE THE PROBLEM OR TO GIVE AS A SOLUTION THAT IS SAFE FOR OUR FAMILY. THEY SOLD US A CAR THAT IS POTENTIALLY DEADLY, AND THEY NEED TO TAKE RESPONSIBILITY FOR THEIR OWN PRODUCT. WE DON'T KNOW WHAT TO DO. THIS CAR CANNOT BE DRIVEN, SOLD, OR FIXED. WHAT DO WE DO WITH IT? PLEASE, LET US KNOW IF YOU OR SOMEONE ELSE CAN HELP US ON THIS MATTER. IT IS VERY FRUSTRATING THAT A BIG COMPANY LIKE NISSAN CAN JUST PUT PEOPLE IN A VERY UNSAFE SITUATION LIKE THIS. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784744July 16, 2000
SEAT BELTS
THE MOTORBELT FAILED ON BOTH PASSENGER AND DRIVER SIDE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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