Nissan Murano Complaints (2004)

678 consumer complaints on file.

#11674581July 18, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Braking locked looses power then accelerates smell like gas is leaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621803October 24, 2024
SEATS
Driver seat front left side has a rocking motion to it. I’ve read a lot of others have found this issue was supposed to be fixed from 2003-2004 and the parts have been updated to address the issue. I am worried my seat movement will create an unsafe driving condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607734August 10, 2024
SUSPENSION
Rear subframe where it connects to shock mounts is completely rusted through at both sides of the car. Causes the tops of the wheels to bow in and is undrivable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563249January 3, 2024
ENGINE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2004 Nissan Murano. The contact stated while driving at various speeds, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the vehicle restarted on the first attempt occasionally; however, several attempts were needed to start the vehicle on other occasions. The contact stated that the failure also occurred while at a complete stop. The vehicle was taken to an independent mechanic, where it was diagnosed that the accelerator pedal sensor had failed and needed to be replaced. An unknown dealer was contacted and informed the contact that the accelerator pedal had been discontinued. The contact stated that the independent mechanic replaced the accelerator pedal with a part purchased from a junkyard; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521592May 11, 2023
UNKNOWN OR OTHER
I’ve changed the timing belt, brakes, batteries, fuel injectors and all and still after thirty minutes of me driving Nissan Murano 2004 I have to continuously push on the gas to get the car to move . My car always has a smell of burning rubber after a long period of time driving it . I then pull over for 20/25 minutes to let the car reset or cool down I guess and then when I turn it on it drives ok until the next 25/30 minutes go by. I’ve gotten two alternators brand new and I’m still having the same issues . When I slow down to come to a full stop it feels like my car is jerking on a chain slowly. When I put the car in neutral to come to a stop it doesn’t make the car tremble . I hope and pray I can get some answers or help to guide me in the right direction . I’ve spent over $2000 in labor to this car to still have the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495875December 3, 2022
STRUCTURE:BODY, SUSPENSION
The rear k frame rusted out ,all of a sudden the vehicle started swaying out of control on gravel or wet roads, no rust on the vehicle except the rear k frame, I parked the vehicle because it's unsafe to drive , I understand that this is a problem that effects more than just mine and I hope it's recalled or something is done about it, thank you for looking into it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470143June 20, 2022
STRUCTURE:BODY
Rear subframe broke Confirmed by a mechanic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444753December 22, 2021
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Alternator went out this is the third one. I looked up the recalls on my car and there happened to be one on the alternator and I’ve reached out to Nissan dealership of Bakersfield and havnt received a response
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440331November 13, 2021
ELECTRICAL SYSTEM
My alternator has failed and I see where there was a recall on 2004 nissan murano for alternator/generator but its not showing a recall when I put my Vin in but it's doing exactly what it describes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417804May 19, 2021
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 60 MPH, WITHOUT WARNING THE ABS AND BATTERIES WARNING LIGHT ILLUMINATED. THE CONTACT LOST POWER THE VEHICLE FAILED TO ACCELERATE FORWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE WIRES TO THE ALTERNATOR HAD MELTED AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER WAS CONTACTED HOWEVER, THERE WAS NO RESPONSE FROM THE TECHNICIAN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11415396May 6, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ANTWERPEN NISSAN SECURITY (1701 WOODLAWN DR - #4006, BALTIMORE, MD 21207, (410) 298-4400) WHERE IT WAS DIAGNOSED WITH NEEDING THE ALTERNATOR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412769April 19, 2021
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
MY VEHICLE HAS BEEN NAMED IN 4 RECALLS BUT MY VIN NUMBER ISN'T INCLUDED IN ANY OF THEM WHEN I TAKE IT INTO THE NISSAN DEALERSHIP EVEN THOUGH EVERY RECALL THAT HAS BEEN REPORTED IS WHAT HAS BEEN EITHER A RECURRING ISSUE WITH MY VEHICLE OR SOMETHING THAT HAS BEEN STARTING TO SHOW SOME SYMPTOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377148November 30, 2020
STRUCTURE:BODY, SUSPENSION
THE REAR CHASSIS SEVERELY RUSTED THROUGH CAUSING THE REAR LOWER CONTROL ARM TO BREAK OFF CAUSING THE WHEEL TO SEVERELY SIT AT AN OFF-ANGLE. RENDERING THE CAR INOPERABLE AND CANNOT BE DRIVEN FOR FEAR OF TIRES FLYING OFF. PURCHASED AT $6000 W/84,000 MILE CAR NOW HAS ONLY 113,000 MILES.THE CAR BODY AND THE INTERIOR IS IN EXCELLENT CONDITION. SON RARELY USED THE CAR WHILE AT COLLEGE AS HE LIVED ON CAMPUS. NOW HE HAS NO CAR AS THE CAR IS DANGEROUS AND INOPERABLE. SEEN A LARGE NUMBER OF RUSTED COMPLAINTS ONLINE REGARDING NISSAN AND IT NEEDS TO BE RECALLED AND FIXED. HE HAD THE CAR ONLY 3 YRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366547October 26, 2020
FUEL/PROPULSION SYSTEM
THE VEHICLE STOPS ACCELERATING FOR NO REASON ALL THE CARS DASH LIGHTS LIGHT UP THE SPEEDOMETER AND OTHER GAUGES GO DOWN TO ZERO AND THE VEHICLE WILL GO FORWARD AT IDLE SPEED WHILE IN DRIVE THE POWER STEERING GETS EXTREMELY STIFF AND THIS HAPPENS ON THE FREEWAY! I HAD MY GREAT NIECES IN THE CAR WE WERE GOING 73 WHEN THE VEHICLE DECIDED TO BASICALLY ACT LIKE IT STALLED BUT WAS STILL RUNNING WE ALMOST GOT HIT BY A SEMI WE WERE SITTING DUCKS ON A FREEWAY DURING RUSH HOUR. MY HAZARDS WOULDN'T EVEN WORK. I HAD TO SHIFT THE CAR OFF TURN IT BACK OK AND WHEN I DID IT ACCELERATED REALLY FAST ON ITS OWN AND I COULDN'T STEER IT WAS CONSTRUCTION AREA WE CAME INCHES FROM HITTING A CONCRETE BARRIER. I FINALLY GOT IT OVER TO THE SIDE OF THE ROAD SHAKING AND SCARED OUT OF MY MIND MY GREAT NIECES WERE CRYING 😢 AS THE SEMIS ARE FLYING BY US AND ONE HAD TO SLAM ON HIS BREAKS TO TRY NOT TO RUN INTO US NEARLY KILLING US PLEASE FIGURE THIS OUT AND FIX THIS ISSUE. I'M SCARED TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355271September 15, 2020
ENGINE, STEERING
WHETHER I'M DRIVING 70 MPH ON THE INTERSTATE OR 20 DOWN THE STREET THE CAR WILL RANDOMLY SHUT OFF AND COME TO A COMPLETE STOP AND MAKE WHINING NOISE UNTIL IT COMES TO A COMPLETE STOP. I HAVE TO SHUT THE CAR OFF AND TURN IT BACK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351399August 26, 2020
UNKNOWN OR OTHER
I HAVE PUT 4 ALTERNATORS ON IN LAST 4 MONTHS AND NOW IT IS STUCK IN SECURITY IMMOBILIZE MODE AND WON'T DO NOTHING THIS SAFETY MOAD IS 3 TIME IT'S DONE IT AND WE CAN'T GET IT OUT IT WON'T EVEN GET FUEL TO START BECAUSE OF BEING STUCK IN SECURITY MODE AND THE KEY FOB WORKS WHEN IT WANTS TO AND WHEN IT WENT INTO THIS MODE IT WAS PARKED BUT RUNNING AND I HAD TO TOW IT HOME AND IT'S GETTING PRETTY EXPENSIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350889August 24, 2020
ENGINE
TL* THE CONTACT OWNED A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 35 MPH, THE VEHICLE ENGINE JERK THREE TIMES STALLED SLIDE AND LANDING INTO A TREE THEN STARTED TO SPIN AND FLIP OVER FIVE TIMES AND LANDED ON ALL FOUR WHEELS. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARING LIGHTS REMAINED ILLUMINATED. THE CONTACT STATED THAT HER SON AND HIS FRIEND WHICH WAS THE FRONT PASSENGER WERE EJECTED FROM THE VEHICLE. THE CONTACT STATED THAT HER SON SUSTAINED SCARF TO THE FACE, HARMS AND LEGS, HIS LEGS WAS FRACTURE AND HIS SKIN WAS OFF HIS FACE. THE FRONT PASSENGER SUSTAINED BROKEN RIBS, DAMAGE LIVER AND A CRACK KNEECAP BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC PRIOR TO THE ACCIDENT DUE TO THE CHECK ENGINE WARNING LIGHT ILLUMINATED, IT WAS STALLING AND THE ENGINE WAS JUMPING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11343804August 7, 2020
STRUCTURE:BODY
MY REAR CRADLE SUBFRAME CROSSMEMBER BOLTS ARE RUSTED AND HAVE SNAPED WHILE DRIVING DOWN THE HIGHWAY AT 60MPH I WAS LUCKY ENOUGH THAT I HEARD IT POP AND PULLED OVER, THE METAL USED ON THE REAR CRADLE WAS POORLY MADE AND IS A HIGH DANGER RISK IF I WOULD HAVE PULLED OVER IT WOULD HAVE CAUSED A REALLY BAD ACCIDENT FOR MYSELF AND OTHERS THIS ISSUE NEEDS ADDRESSED HAVE SPOKEN WITH OTHER WHO OWN THIS SAME VEHICLE AND THEY ALL ARE HAVING THE SET ISSUE WITH THE REAR CRADLE SUBFRAME CROSSMEMBER THEY ARE RUSTING OUT SOME DOESN'T HAVE KNOWLEDGE OF THIS AND ARE DRIVING THIS NEEDS TO BE ADDRESSED ASAP. THIS VEHICLE WAS IN MOTION ON A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343224August 4, 2020
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, WHEN THE VEHICLE DECELERATED INDEPENDENTLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD HOWEVER, THE VEHICLE FAILED TO ACCELERATE OVER 30 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND SHE WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 188,775.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338742July 11, 2020
UNKNOWN OR OTHER
CAR STALLS OUT WITHOUT WARNING. I HAVE LOST BRAKE AND POWER STEERING. CAN CAUSE A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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