Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10117322March 28, 2005
FUEL SYSTEM, GASOLINE
2004 NISSAN MURANO MILES PER GALLON INTAKE IS DIFFERENT THAN WHAT IS ADVERTISED ON THE WINDOW STICKER ON THE VEHICLE.***TRANSFERRED TO RULEMAKING***. *MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115537March 7, 2005
EXTERIOR LIGHTING:HEADLIGHTS, STRUCTURE
THE LEFT XENON HEADLIGHT IN THE CONSUMER'S 2004 NISSAN MURANO WAS STOLEN. *NAR** *NM *JB A THIEF ENTERED THE CONSUMERS VEHICLE VIA KEYHOLE, POPPED THE KEYHOLE AND STOLE THE LEFT LIGHT. THE CONSUMER FELT THAT THE EASY ENTRANCE WAS A DEFECT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112460March 3, 2005
EXTERIOR LIGHTING:HEADLIGHTS
WHEN YOU ACTIVATE THE HIGH BEAMS BY PRESSING THE LIGHTS STALK TOWARD THE DASH, THE SWITCH FOR TURNING THE LIGHTS ON AND OFF MOVE AND YOUR HEADLIGHTS GO OUT. IT HAS HAPPENED TO MYSELF AND MY WIFE 20 TIMES IN THE PAST YEAR AND WE HAVE ALMOST HAD ACCIDENTS BECAUSE WE CAN NOT SEE NOR CAN ONCOMING CARS SEE US. IT IS A DESIGN FLAW IN THAT THE HEADLIGHT SWITCH MOVES TOO EASILY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112173February 25, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
THERE SEEMS TO BE A DEFECT IN THE WIPER SYSTEM ON THE MURANO. AFTER A SNOWSTORM I CLEANED THE WINDSHIELD OF SNOW AND TURNED ON THE WIPERS. SNOW BLEW OFF THE TOP OF THE CAR, THE RIGHT WIPER PUSHED IT DOWN. AS A RESULT THE RIGHT WIPER COULD NOT GO DOWN COMPLETELY. THIS THREW OFF THE TIMING OF THE LEFT AND RIGHT WIPER AND THE TWO GOT TANGLED AND BEND. A NEW LEFT WIPER WAS ORDERED AND PAID FOR FROM NISSAN ON FEB 3, 2004. IN THE MEANTIME THE WIPER WERE BEND BACK INTO POSITION. EARLIER THIS WEEK IT SNOWED AGAIN SAND THE SAME THING HAPPENED AND NOW THE WIPERS ARE TOTALLY MANGLED. IT HAS BEEN OVER 3 WEEKS SINCE I PAID FOR A NEW WIPER AND THE PARTS DEPT AT NISSAN IN ENGLEWOOD CLIFFS NJ TELLS ME THEY ARE ON BACK ORDER AND CANNOT BE OBTAINED. THE SERVICE DEPT AT THE SAME DEALER TELLS ME THE WIPERS SHOULDN'T BE USED WHEN THERE IS SNOW. I WOULD LIKE TO KNOW IF I AM THE ONLY ONE WITH THE PROBLEM WHY IS THERE A BACKORDER. THE CAR CANNOT BE USED IN THE RAIN NOR SNOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111924February 22, 2005
STEERING
CONSUMER REPORTS STATES THERE IS A STEERING DEFECT. THEY CONFIRM THIS TO ME IN AN EMAIL THAT THE STEERING CANNOT COPE WITH "FAST STEERING INPUTS" ETC. NISSAN DENIES THIS. CONSUMER REPORTS DOES NOT RECOMMEND BUYING THE CAR FOR THIS REASON. I WOULD LIKE AN HONEST ANSWER AS WE BOUGHT A NEW ONE IN 8/04."MURANO" IS THE MODEL TYPE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108272January 31, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I PURCHASED A NISSAN MURANO 2004 SUV. WHEN STEERING, MOSTLY AT LOW SPEEDS MY CAR LOOSES ITS POWER STEERING. ON AND OFF THE STEERING WHEEL GETS HEAVIER. I AM VERY CONCERNED WITH THAT FACT MOST OF ALL THAT MY WIFE DRIVES THE CAR WITH OUT TWO LITTLE CHILDREN. I BELIEVE NISSAN SHOULD BE FORCED TO ADDRESS THE ISSUE SINCE THEY DID IT WITH THE UPCOMING NEW 2005 MURANO. DON'T YOU THINK THAT THE SAFETY OF THE 2004 MODEL OWNERS SHOULD BE THE SAME AS THAT OF THE 2005 MODEL OWNERS? I THANK YOU FOR YOUR ATTENTION AND I BELIEVE THAT MY COMPLAINT SHOULD BE ADDRESSED IN A TIMELY MATTER. THANK YOU. NIKOLA GORANOV. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108252January 30, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE ALTERNATOR STOPPED WORKING. THE CAR WAS STRANDED IN THE MIDDLE OF THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107683January 21, 2005
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
ALTERNATOR FAILURE ON 2004 NISSAN MURANO WITH 4026 MILES ON IT. 1. FAULTY START, BRAKE LIGHT AND BATTERY LIGHT CAME ON. 2. CAR COMPLETELY LOST ACCELERATION THEN POWER. 3. TOWED TO NEAREST NISSAN DEALERSHIP- NEW ALTERNATOR INSTALLED- REPAIRED AT NO COST TO CUSTOMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106467January 17, 2005
ELECTRICAL SYSTEM
1) LOSS OF ACCELERATION AND BLINKING DASH LIGHTS (VDC ON/OFF, ABS, BATTERY) AND STRANGE NOISE THROUGH STEREO 2) SMELL OF ELECTRICAL COMPONENTS AT HIGH HEAT 3) SMOKE IN CABIN, SMOKE FROM UNDER HOOD. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10103081December 16, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
SINCE TAKING DELIVERY OF OUR 2004 NISSAN MURANO SL AWD ON DECEMBER 5TH 2004, THE POWER STEERING HAS BECOME LOUDER. IN ADDITION, THE STEERING IS SURGING WHILE CORNERNING. AFTER TAKING THE CAR IN TO THE DEALERSHIP, WE WERE TOLD THAT THE POWER STEERING LINE FROM THE PUMP TO THE RACK AND PINION WAS LOOSE, AND LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102910December 14, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE FRONT BRAKES ON MY 2004 NISSAN MURANO OCCASIONALLY PULL LEFT OR RIGHT. RIGHT MORE OFTEN THAN LEFT. ON TWO OCCASIONS, THE STEERING WHEEL WAS PULLED OUT OF MY HAND. I HAVE NUMEROUS OTHER COMPAINTS BUT THIS IS THE ONLY ONE SAFETY RELATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103497December 10, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
AT 11,000 MILES AND 10 MONTHS THE ALTERNATOR FAILED DRAINING THE BATTERY. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, WHO REPLACED THE ALTERNATOR FREE OF CHARGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102202December 6, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
ALTERNATOR FAILED. *AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102184December 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MULTIPLE PROBLEMS - TRANSMISSION LEAK & REPLACEMENT; TRANSFER CASE REPLACEMENT; ROTORS OUT OF ROUND @8200 MILES AND CUT; NOW BRAKES DO NOT HAVE EASY STOP (IE FOR IN TRAFFIC) ONLY MIDDLE PEDAL AND HARD STOP BUT DEALER SAYS THEY ARE W/IN SPEC BUT ADMIT THAT SPEC IS SUBJECTIVE TO MY TRUCK VS "OTHERS"; ELEC CABLE TO AIRBAG TWISTED & REPLACED, AC NOT CHARGED 2X (AFTER ENGINE DROPPED TO REPLACE TRANNY), TRUCK DOES NOT START ALL THE TIME (CURRENT PROBLEM). OTHERS -I'M SURE THERE'S JUST BEEN TOO MANY TO REMEMBER. BASICALLY DEALER HAS TOUCHED EVERY MAJOR COMPONENT OF MY TRUCK EXCEPT THE REAR END. CALL TO DISCUSS DETAILS IF NEEDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100681November 29, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE PEDAL DROPS SO LOW THAT YOU FOOT HITS THE ACCELERATOR PEDAL CAUSING THE AUTOMOBILE TO LEAP FORWARD RESULTING IN NEAR ACCIDENT WITH OTHER AUTO AND I ONE CASE NEARLY STRIKING A PEDESTRIAN. THIS HAS HAPPEN FIVE TIMES SINCE I PURCHASED THE NISSAN MURANO 2004. I HAVE CALLED NISSAN MOTOR AND THEY REFURED ME TO NISSAN OF ST. CHARLES. THE ASSISTANT SERVICE MANAGER TOLD ME ON THE PHONE THAT THEY BLED THE BRAKES AND THE CONDITION STILL EXISTED AND THAT THE CHECK OTHER SIMILAR MODEL AND THAT THE BRAKE PEDAL DROPPED LOWER WHEN CONTINUING TO APPLY PRESSER. WHEN I PICKED UP THE CAR, THE SERVICE MANAGER WROTE ON MY SERVICE TICKET "CONDITION NOT FOUND". THE BRAKE PEDAL STILL DROPS NEARLY TO THE FLOOR WHEN YOU APPLY CONTINUED PRESSURE. IT IS AN ACCIDENT WAITING TO HAPPEN. I HAVE CALLED NISSAN AND TALKED TO THE SERVICE MANAGER AT NISSAN OF ST. CHARLES ABOUT THE PROBLEM BUT GET NO RESPONSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101182November 17, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
COMPLAINT RECEIVED VIA E-MAIL. ON THE MORNING OF SEPTEMBER 16, 2004 I WAS DRIVING ABOUT 35 OR 40 MPH ON HIGHWAY 680 SOUTH AT HIGHWAY 101 INTERCHANGE NEAR SAN JOSE, CALIFORNIA WHEN I HAD TO RAPIDLY TURN THE STEERING WHEEL TO MY LEFT TO AVOID REAR ENDING A CAR IN FRONT OF ME. DURING THE RETURN MOTION OF THE WHEELS I UNEXPECTEDLY LOST POWER STEERING BOOST. FORTUNATELY I WAS ABLE TO ACT VERY QUICKLY, AND FORCED THE STEERING WHEEL BACK TO WHERE IT BELONGED. IN DOING SO I AVOIDED A CERTAIN COLLISION WITH THE CAR ON MY LEFT LANE. AS THE RESULT OF THIS INCIDENT, I HURT MY LEFT WRIST. LATER, AT A PARKING LOT, I TRIED TO RECREATE THE LOSS OF POWER STEERING I HAD ENCOUNTERED BY RAPIDLY TURNING THE STEERING WHEEL HALF A TURN TO THE LEFT AND THEN TO THE RIGHT AND EVERY TIME THE POWER STEERING BOOST FAILED. THE SYSTEM APPEARED TO BE NORMAL UNTIL THE DRIVER HAD TO EXECUTE A MANEUVER TO AVOID A ROAD HAZARD. THAT WAS WHEN THE SYSTEM FAILED, AND BY THEN IT MAY BE TOO LATE TO DO ANYTHING ABOUT IT. FROM INFORMATION OBTAINED FROM VARIOUS FORUMS ON THE INTERNET (E.G. NISSAN MURANO AND CONSUMER REPORTS MAGAZINE, THIS PROBLEM APPEARED TO BE VERY REAL AND VERY COMMON WITH ALL 2003 AND 2004 NISSAN MURANO VEHICLES, AND THEREFORE IT REPRESENTED A CLEAR SAFETY HAZARD THAT NEEDED TO BE ADDRESSED AND FIXED BEFORE ANY LIVES WERE LOST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101119November 16, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
WHILE DRIVING 45 MPH CONSUMER NOTICED THAT THE BATTERY AND BRAKE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER APPLIED THE ACCELERATOR PEDAL AND THE VEHICLE FAILED TO ACCELERATE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098270November 4, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ON OCT 26 WARNING LIGHTS CAME ON (BRAKE AND ALTERNATOR). ON OCT 28, 2004 ALTERNATOR FAILED AND HAD TO BE REPLACED AT 4600 MILES ON 2004 NISSAN MURANO BOUGHT IN JULY 04. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095780October 14, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
ALTERNATOR FAILED WHILE DRIVING ON THE HIGHWAY. LUCKILY I WAS IN BUMPER TO BUMPER TRAFFIC SO THE SPEED WAS ONLY ABOUT 10 MPH BUT I THINK THAT HAD I BEEN GOING 65 THAT THE POTENTIAL FOR AN ACCIDENT ETC. WOULD BE VERY LIKELY. YOU LOSE ALL ABILITY TO ACCELERATE, IMAGINE PULLING OFF ONTO A STREET WITH A FAILURE LIKE THIS AND A CAR COMING IN THE OTHER DIRECTION? STEERING IS SLIGHLY COMPROMISED AS WELL. AGAIN, I WAS LUCKY AND COASTED TO THE SIDE OF THE ROAD, SOMEONE ELSE MAY NOT BE AS LUCKY.*AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095741October 13, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
ALTERNATOR FAILED AND CAR STOPPED IN THE MIDDLE OF THE FREEWAY DURING NIGHT TIME WHILE I AM DRIVING A CAR. THANKFULLY I PULLED MY CAR TO THE SIDE OF THE FREEWAY AND CALLED 911, BECAUSE I HAD NO LIGHTS AT ALL BECAUSE MY CAR TOTALLY DIED AND I HAD A BABY AND A WIFE IN THE BACK SEAT. *AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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