Nissan Murano Complaints

5,967 consumer complaints on file.

#10168846September 21, 2006
POWER TRAIN
BROUGHT MY 2004 NISSAN MURANO IN FOR ALTERNATOR REPLACEMENT DUE TO FACTORY RECALL ON ALL 2003-2004 MURANOS. 3 DAYS LATER I BEGAN TO HEAR SOME VERY LOUD BANGING NOISES FROM THE ENGINE AREA. THE MURANO WAS TOWED TO NISSAN THAT WEEKEND AND ON MONDAY I WAS TOLD THAT IT WAS MY TRANSMISSION. APPARENTLY THERE WAS REGULAR TRANSMISSION FLUID ADDED TO THE CVT TRANSMISSION. THE MASTRIA NISSAN SERVICE CENTER WILL NOT TAKE RESPONSIBILITY AND THEY WILL NOT HONOR THE DRIVE TRAIN WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168674September 19, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE FUEL BEGAN LEAKING FROM A HOLE IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FUEL TANK WAS REPLACED. THIS REPAIR OCCURRED IN JUNE OF 2003. IN 2006, A RECALL LETTER #06V003000 WAS RECEIVED FOR THE FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. IN JUNE OF 2006, A LETTER FOR REIMBURSEMENT WAS SENT TO THE MANUFACTURER. A CASE #5357874 WAS PROVIDED BUT NO REIMBURSEMENT CHECK WAS RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168693September 19, 2006
SEATS
DT*: THE CONTACT STATED THE VEHICLE'S DRIVER SEAT MOVED ABOUT A HALF INCH FORWARD WHEN THE VEHICLE STOPPED. THE SEAT WAS ADJUSTED ELECTRONICALLY. THE SERVICE DEALER ORDERED A NEW PART TO FIX THE ISSUE. THE VEHICLE WAS NOT INVOLVED IN AN ACCIDENT THAT WOULD HAVE DAMAGED THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169123September 15, 2006
SEAT BELTS:REAR/OTHER
CONSUMER RECEIVED A RECALL FOR A 2004 NISSAN MURANO ON SEAT BELT AND FUEL TANK. RECALL REPAIR FOR THE FUEL TANK AND REAR HATCH WAS FIXED, BUT SEAT BELT AND FUEL FILLER DOOR WERE NOT FIXED. *KB THE PARTS FOR THE SEAT BELT AND FILLER DOOR HAD TO BE ORDERED, 7/12/06. THE VEHICLE WAS TAKEN BACK TO THE DEALER 8/4/2006 FOR THE RECALL REPAIRS. THE CONSUMER WENT TO GET THE CAR FROM THE DEALER AND THE DEALER INFORMED THE CONSUMER THAT THE SEAT BELT WAS STILL NOT REPAIRED BECAUSE THE PARTS WERE STILL NOT AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168164September 13, 2006
STRUCTURE
FAILURE OF REAR ENGINE MOUNT ON MY 2004 NISSAN MURANO WITH 40,000 MILES. WITHOUT REPLACING SAID MOUNT SAFETY WOULD COME INTO QUESTION. PARTS ARE ON ORDER IS THIS A COMMON FAILURE. SHOULD NISSAN BE HELD RESPONSIBLE AND MAKE GOOD? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167921September 11, 2006
FUEL SYSTEM, GASOLINE
I HAVE A 2006 NISSAN MURANO SL. THE RECURRING PROBLEM I HAVE IS THAT WHEN FILLING UP WITH GAS, THE PUMP STOPS GENERALLY AFTER PUMPING ONLY 0.5 GALLONS TO 3 GALLONS. OFTEN, I CAN NOT FILL IT UP ANYMORE AT THAT PUMP. SOMETIMES, I CAN START TO FILL IT UP AT A SLOWER RATE AND CONTINUE TO GET THE REST OF THE GAS IN THE TANK. THIS HAS HAPPENED AT 7 OR 8 DIFFERENT STATIONS IN TOWN, AT NUMEROUS PUMPS - SO IT IS NOT A CASE WHERE 1 PUMP AT A STATION IS PUMPING TOO FAST (AS WAS USED AS THE INITIAL EXCUSE). I HAVE READ IN FORUMS OF THIS EXACT SAME PROBLEM, IN ADDITION SOMEONE AT MY DEALER HAS CONFIRMED THEY HAVE SEEN THIS BEFORE. YET MY MURANO IS CURRENTLY IN THE SHOP FOR THE 3RD TIME SINCE MAY 2006. THEY HAVE CLEANED THE ROLLOVER FLOAT AND ARE NOW REPLACING THE TANK ASSEMBLY. ONE MORE TIME QUALIFIES FOR THE LEMON LAW IN ILLINOIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168033September 6, 2006
VEHICLE SPEED CONTROL
WHILE DRIVING THE CONSUMER'S 2005 NISSAN MURANO CAME TO A SUDDEN STOP DUE TO PROBLEMS WITH THE THROTTLE, THROTTLE CHAMBER AND/OR ACCELERATOR. *KB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167374September 5, 2006
AIR BAGS
DT*: THE CONTACT STATED AFTER THE REARVIEW MIRROR WAS CHECKED AT 50 MPH, THE VEHICLE COLLIDED WITH A DUMP TRUCK AND WAS DRAGGED BY THE TRUCK. THE CONTACT HAD NO RECOLLECTION OF EVENTS AFTER CHECKING THE MIRROR. THE CONTACT HIT THE STEERING WHEEL, ALTHOUGH THE SEATBELT WAS WORN. THE AIRBAGS DID NOT DEPLOY AND THE CONTACT'S STERNUM FRACTURED. THE VEHICLE WAS TOWED TO A DEALERSHIP AND A POLICE REPORT WAS TAKEN. THE DEALERSHIP DETERMINED THE AIRBAG SENSOR WAS NOT STRUCK AND THE AIRBAGS SHOULD NOT HAVE DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10166622August 26, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
ALL WARNING LIGHTS CAME ON IN THE VEHICLE AND IT WOULD NOT RUN PROPERLY. COULD HAVE CAUSED AN ACCIDENT IF TRYING TO PULL OUT INTO TRAFFIC. THROTTLE CHAMBER WAS REPLACED, BUT NOW (8/26) THE SAME THING HAS HAPPENED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165376August 13, 2006
WHEELS:LUGS/NUTS/BOLTS/STUDS, UNKNOWN OR OTHER
I HIT A POT HOLE AROUND DEC 2005. MY VEHICLE RECEIVED EXTENSIVE DAMAGE. I WILL LIKE FOR YOU TO INVESTIGATE THE DAMAGES, WAS THIS CAUSE BY THE POT HOLE, OR VEHICLE WAS NOT CHECK APPROPRIATELY. THERE HAS BEEN CERTAIN RECALLS ON MY VEHICLE WHICH HAS MADE ME WONDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165037August 9, 2006
AIR BAGS
DT*: THE CONTACT STATED THE AIR BAG LIGHT DID NOT ILLUMINATE SIGNIFYING A MALFUNCTION WITH THE AIR BAG SENSOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THERE WERE 5 ESSENTIAL PARTS TO THE AIR BAG SYSTEM AND THEY WOULD ONLY REPLACE 1 PART. AFTER THE REPAIR, THE AIR BAG SENSOR MALFUNCTIONED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE VEHICLE NEEDED ALL 5 PARTS OF THE AIR BAG SYSTEM REPLACED HOWEVER, ONLY 1 PART COULD BE REPLACED PER VISIT. THE MANUFACTURER WAS CONTACTED WHO CONCURRED WITH THE DEALER FOR THE VEHICLE REPAIR REMEDY. UPDATED 11/21/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164820August 7, 2006
VEHICLE SPEED CONTROL, STRUCTURE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN:AUTOMATIC TRANSMISSION
TO DATE, WE HAVE HAD NUMEROUS PROBLEMS WITH OUR 2003 MURANO. WE HAVE REPLACED THE THROTTLE BODY, MOTOR MOUNT, BATTERY, TCM AND TRANSMISSION. ON JULY 21, 2006 OUR MURANO MADE A LOUD NOISE THEN QUIT MOVING. WE HAD IT TOWED TO THE DEALERSHIP WHERE THEY STATED IT NEEDED A NEW TCM. THAT DID NOT FIX THE PROBLEM SO THEY SAID WE NEEDED A NEW TRANSMISSION. WE HAD 64,000 MILES. SINCE THEN WE HAD THE CAR FOR ONE DAY AND TOOK IT BACK FOR YET A NEW PROBLEM WITH THE REAR AXLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164650August 6, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
BRAKE AND BATTERY LIGHT CAME ON. SIGNS OF ALTERNATOR FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164282August 3, 2006
UNKNOWN OR OTHER
PUNCTURE OF FUEL TANK WHILE DRIVING ON HIGHWAY PRESUMABLY DUE TO AN OBJECT ON ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163907July 30, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
EVENTS LEADING TO FAILURE: REPLACEMENT OF ALTERNATOR DUE TO PRODUCT RECALL FAILURE: COOLANT HOSE LOCATION: WHERE COOLANT HOSE TOUCHES OUTSIDE EDGE OF IDLER PULLEY ADJUSTMENT NUT. WHAT WAS DONE: VEHICLE WILL BE TAKEN TO DEALERSHIP FOR REPAIR. ASSUMPTION OF FAILURE: VEHICLE WAS RECALLED TO REPLACE ALTERNATOR. WHEN SERPENTINE BELT WAS TIGHTENED, COOLANT HOSE WEAKENING OCCURRED. VISUAL OBSERVATION: COOLANT HOSE IS PRESSED AGAINST ADJUSTMENT NUT DEPRESSING IT 1/16-3/32 OF AN INCH. THIS COMBINED WITH VEHICLE ENGINE NATURAL VIBRATIONS A HOLE IN THE COOLANT HOSE OCCURRED. RESULT OF COOLANT LOSS: ULTIMATELY, ENGINE FAILURE COULD OCCUR RESULTING IN LOSS OF VEHICLE CONTROL RESULTING IN SERIOUS INJURY OR DEATH DUE TO LOSS OF COOLANT FROM FAILED HOSE. POSSIBLE SOLUTION: NISSAN WILL REPAIR OR REPLACE IDLER PULLEY ADJUSTMENT BRACKET AND INSURE PROPER ADJUSTMENT SPACE BETWEEN THE IDLER PULLEY ADJUSTMENT NUT AND COOLANT HOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163475July 26, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THERE WAS A RECALL ON THE ALTERNATOR FOR MY 2003 NISSAN MURANO, THIS RESULTED IN A TESTED FAILURE WITH MY BATTERY, ONCE TESTED WITH THE NISSAN REGISTERED BATTERY TESTER HOWEVER THERE WAS THEN NO PERCEIVED PROBLEM. AFTER REQUESTING THAT IT BE REPLACED FOR MY SAFETY THEY REFUSED AND I CONTACTED NISSAN CUSTOMER SERVICE. AFTER 8 WEEKS I STILL HAD NOT BEEN IN CONTACT WITH A REGIONAL SPECIALIST AND YESTERDAY MY BATTERY DIED ON ME. FORTUNATELY THIS WAS WITHIN A SAFE ENVIRONMENT AT MY WORK. I AM CURRENTLY 8 WEEKS PREGNANT AND WENT THROUGH A LOT OF STRESS AND EXERTION AT A VERY DANGEROUS TIME IN ORDER TO HAVE THE CAR SAFELY TOWED TO THE NEAREST NISSAN DEALERSHIP. MY CONCERN IS THIS COULD HAVE HAPPENED ANYWHERE AND WOULD HAVE LEFT ME UNSAFELY ABANDONED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163332July 24, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DT*: THE CONTACT STATED, WHILE TRAVELING AT 50 MPH., THE BRAKE AND BATTERY WARNING LIGHTS ILLUMINATED JUST BEFORE THE VEHICLE LOST POWER AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A SERVICE DEALER, WHERE AN INSPECTION FOUND A DEFECTIVE ALTERNATOR WAS THE CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162474July 15, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING ON I-15 SOUTH TOWARD ST. GEORGE, MY 2003 NISSAN MURANO WAS STRUCK ON THE UNDERSIDE BY SOME OBJECT RESULTING IN A SEVERE GASH IN THE GAS TANK. WE WERE TOWED 70 MILES BACK TO OREM, UTAH WHERE A REPLACEMENT TANK WAS INSTALLED BY A NISSAN DEALERSHIP ON AN OVERNIGHT DELIVERY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162434July 14, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON 4 OCCASIONS MY NISSAN MURANO 06 AFTER STEPPING ON THE BRAKES, THE VEHICLE CONTINUED TO ROLL. THIS HAPPENED ON A FLAT ROAD, THE VEHICLE ONLY HAS ~1300 MILES. I BELIEVE IT IS THE ABS. I TOOK IT TO THE DEALERSHIP AND THEY SAID NO TROUBLE CODE, THERE WAS NOTHING TO FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162651July 13, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2004 NISSAN MURANO BROKE DOWN, UPON INSPECTION MECHANIC DETERMINED IT WAS THE ALTERNATOR. THE ALTERNATOR WAS REPLACED. CONSUMER WAS NOT NOTIFIED ABOUT A RECALL ON THE ALTERNATOR. *KB ***NAR*** THE CONSUMER REQUESTED REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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