Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10239734August 26, 2008
POWER TRAIN:DRIVELINE
TWO TRANSFER CASE FAILURES LEAVING THE CAR STOPPED IN TRAFFIC. NEEDED TO BE TOWED TO DEALER. DATE LISTED IS FOR LAST FAILURE ONLY. DEALER REPLACED THE TRANSFER CASE UNDER WARRANTY THE FIRST TIME. SECOND TIME REQUIRED $4000 PAYMENT. NO EXPLANATION AS TO THE CAUSE OF THE FAILURE PROVIDED BY DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239727August 25, 2008
LATCHES/LOCKS/LINKAGES
POWER LOCKS FAIL ON THE DRIVERS DOOR FOR NISSAN MURANO 2004 MODEL. THIS IS BECOMING A COMMON PROBLEM BASED ON DRIVER REPORTS. IT PRESENTS A SAFETY AND SECURITY RISK WHEN THE LOCK SWITCH FAILS TO ACTIVATE ONE OF THE DOORS. NISSAN NEEDS TO RECOGNIZE IT AND RECALL IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239506August 24, 2008
LATCHES/LOCKS/LINKAGES
WITHIN A FEW DAYS ALL FOUR DOOR LOCK STOPPED LOCKING OR UNLOCKING AUTOMATICALLY USING THE REMOTE OR THE DOOR SWITCH. THE ONLY WAY TO LOCK OR UNLOCK THE DOORS WAS MANUALLY. I TOOK IT INTO THE DEALERSHIP FOR DIAGNOSIS AND THEY SAID THAT ALL FOUR ACTUATORS WENT OUT AND NEEDED TO BE REPLACED AT A COST OF $1600. THEY SAID THEY REPLACE FUEL LOCK ACTUATORS ALMOST WEEKLY AND DOOR LOCK ACTUATORS VERY FREQUENTLY BUT USUALLY NOT ALL FOUR A THE SAME TIME. I FOUND IT REALLY HARD TO BELIEVE THAT FOUR INDEPENDENT COMPONENTS WOULD GO OUT ALL WITHIN THE SAME WEEK. I PLACED A POSTING ON A FORUM AND WAS AMAZED AT THE RESPONSE OF THE SAME PROBLEM. IT IS A DEFINIATE SAFETY AND SECURITY ISSUE WHEN YOU IN THE CAR BECAUSE YOU HAVE NO IDEA IF ALL DOORS ARE LOCKED UNTIL YOU LOOK AT EVERYONE OF THEM AND THEN YOU AREN'T REALLY SURE. IT ALSO IS A SAFETY/SECURITY ISSUE WHEN YOU ARE OUTSIDE THE VEHICLE BECAUSE THE MURANO ONLY HAS ONE EXTERNAL KEY LOCK. IT IS ALSO VERY INCONVENIENT. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239487August 23, 2008
LATCHES/LOCKS/LINKAGES
DOOR LOCKS, REAR HATCH LOCK AND GAS CAP LOCK WILL NOT LOCK OR UNLOCK ON A REGULAR BASIS. I HAVE SPOKE TO MANY OTHERS HAVING THE SAME FAILURE WITH THE SOLENOIDS IN THE LOCK MECHANISM NOT FUNCTIONING RELIABLY. THIS IS A HUGE SAFETY FACTOR, NOT HAVING THE SECURITY OF A LOCKED DOOR, ALLOWING ANYONE ACCESS AT WILL. I CAN'T BELIEVE NISSAN CONTINUES TO DENY THERE IS A SAFETY PROBLEM WITH THESE LOCKS WITH SO MANY HAVING IDENTICAL PROBLEMS. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE WILL LOSE THEIR LIFE OR BE INJURED FROM THIS LACK OF SECURITY FROM THE DOOR LOCKS MALFUNCTIONING. I FILE THIS COMPLIANT TO LET THE NHTSA KNOW OF THE PROBLEM AND SHARE THIS WITH NISSAN TO HOPEFULLY CONVINCE THEM TO TAKE THIS MORE SERIOUSLY AND RECALL THE CARS TO MAKE THE SAFE AND SECURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239241August 21, 2008
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I NEVER RECEIVED A RECALL NOTICE ON MY VEHICLE FROM NISSAN, AS I WAS DRIVING HOME ON WEDNESDAY, 8/20/08 MY VEHICLE JUST STOPPED OPERATION AS I WAS GOING THROUGH AN INTERSECTION, LUCKILY THERE WAS NO TRAFFIC. I COASTED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. AFTER HAVING IT TOWED I FOUND OUT IT WAS THE ALTERNATOR WHICH COST ME $456.73. I FOUND OUT FROM THE GARAGE THAT THIS VEHICLE HAD A RECALL, I AGAIN WAS NEVER INFORMED AND WOULD LIKE TO RECEIVED REIMBURSEMENT FOR THIS EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239023August 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 NISSAN MURANO, WITH 75,000 MILES STARTED TO HAVE TRANSMISSION PROBLEMS. IT WOULD NOT ACCELERATE, AND SEEMED NOT TO SHIFT INTO GEAR. THEN IT JUST STOPPED. EVENTUALLY IT WOULD NOT SHIFT AT ALL, AND WHEN PUT INTO GEAR, THE CAR WOULD THUMP AND THEN STALL OR DIE. THE NISSAN DEALER, BILL HOOD NISSAN, HAMMOND, LOUISIANA SAID THEY WOULD NEED TO REPLACE WITH A NEW TRANSMISSION...THIS ORIGINAL CHARGE WAS $4,635. I CANNOT AFFORD THIS EXPENSE SO I WAS NOT ABLE TO HAVE THE WORK DONE THERE. AFTER READING THE NISSAN OWNER'S WEBSITE POSTINGS, I FOUND THAT THIS HAS BEEN A RECURRING PROBLEM WITH A VERY LARGE NUMBER OF NISSAN MURANO OWNERS...SO MUCH SO, THAT I PERSONALLY BELIEVE NISSAN SHOULD HAVE RECALLED THIS TRANSMISSION. I AM A VERY UPSET NISSAN CUSTOMER, AS THE NORMAL DRIVETRAIN WARRANTY IS ONLY 60,000 MILES, AND NOT THE USUAL IMPLIED WARRANTY OF 100,000 MILES. I AM HOPING THAT BY POSITING THIS, OTHERS MAY BECOME AWARE OF THIS ISSUE, BEFORE IT IS TOO LATE, AND THEY END UP MAKING PAYMENTS ON A TRANSMISSION REPLACEMENT, -OR- PLEASE PURCHASE THE EXTENDED DRIVETRAIN WARRANTY FROM NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239079August 20, 2008
VISIBILITY
THE SUN VISOR ON MY 2004 NISSAN MURANO (WITH 25K MILES) FAILED SOME TIME BACK, WHERE IT WILL NOT ALWAYS STAY IN THE UP POSITION, AND UNEXPECTEDLY FALLS BLOCKING THE FIELD OF VISION. IT IS COMPLETELY UNUSABLE IN THE SIDE WINDOW POSITION, AND COMPLETELY UNPREDICTABLE IN THE FRONT POSITION. THIS CAUSED A NEAR WRECK. WHILE DOING SOME ONLINE RESEARCH I DISCOVERED THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THE DEALERS ANSWER IS TO SELL ME A $300(!!!!) SUN VISOR, PLUS INSTALLATION. THIS IS A CLEAR MFG DEFECT AS NO OTHER CAR I'VE EVER OWNED HAS HAD THIS PROBLEM IN ANY AMOUNT OF TIME OR MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238611August 17, 2008
VISIBILITY
DRIVERS SIDE SUN VISOR CONSTANTLY FELL IN MY FACE WHILE DRIVING. WHEN I WAS DRIVING ON THE FREEWAY IT FELL IN MY FACE AND I SWATTED IT OUT OF MY FACE SO I COULD SEE, THEN THE MECHANISM THAT HOLDS THE VISOR BROKE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238296August 14, 2008
VISIBILITY
LOST SITE OF ROAD. THE SUN VISOR ON DRIVERS SIDE WILL NOT STAY UP OR IF IT DOES, IT DROPS ALL OF A SUDDEN INTO THE VISION OF THE DRIVER IMPEDING THE ABILITY TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236857August 4, 2008
POWER TRAIN
HI, I WAS DRIVING DOWN THE ROAD AND TURNED THE CORNER AND HEARD A HORRIBLE NOISE. THERE WAS NO WARNING, NO LIGHTS ON THE DASH -NOTHING. I HAD THE CAR TOWED TO A AUTOMOTIVE SHOP. I WAS TOLD THEY DID NOT WORK ON THE PROBLEM. SO I HAD THE CAR TOWED TO THE LOCAL NISSAN DEALER. THE NISSAN DEALER SAID I HAD A CRACKED TRANSFER CASE AND THE ESTIMATE TO GET IT FIXED IS $5049.96. I OWE $1780.00 ON THE CAR. AND NOTHING HAS BEEN DONE BECAUSE I DON'T HAVE 5K TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235705July 24, 2008
VISIBILITY
DRIVERS SIDE SUN VISOR CONSISTENTLY FALLS DOWN WHILE DRIVING. THIS HAPPENS APPROXIMATELY EVERY MINUTE-TWO MINUTES ON SMOOTH FREEWAYS AND SURFACE STREETS. WHEN THIS OCCURS, IT BLOCKS HALF OF YOUR VISION TO THE ROAD. THE FIRST TIME IT HAPPENED, I WAS DRIVING ON THE FREEWAY WITH MY INFANT SON. I FEEL THAT THIS IS AN EXTREMELY DANGEROUS DEFECT AND, APPARENTLY, I AM BY NO MEANS THAT ONLY ONE HAVING THIS PROBLEM. TO REPLACE THE PART IS ALMOST $300 ACCORDING TO THE DEALER AND, ACCORDING TO MESSAGE BOARDS, REPLACEMENTS HAVE NOT BEE WORKING EITHER. IN ARIZONA, THERE IS NO WAY TO GO COMPLETELY WITHOUT A SUN VISOR, BUT HAVING IT FLOP DOWN IN YOUR FACE EACH MINUTE IS UNACCEPTABLE. PLEASE DO SOMETHING ABOUT THIS. THANK YOU FOR YOUR TIME! PLEASE FEEL FREE TO CONTACT ME WITH ANY QUESTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234687July 17, 2008
ENGINE AND ENGINE COOLING
NISSAN MURANO 2004 IDLE PULLEY FAILURE INCORRECTLY DESIGNED PULLEY BRACKET FAILED AND CAUSED BELT FAILURE. WILL CAUSE LOSS OF POWER AND MAY RESULT IN AN ACCIDENT. FAILURE HAS BEEN REPORTED BY MANY MURANO OWNERS AND IS A DESIGN FLAW THAT SHOULD BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233677July 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION CAUSES THE ENGINE TO STALL WHEN STOPPING AT A LIGHT, THEN JERKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233555July 8, 2008
VISIBILITY, STRUCTURE
I HAVE A 2004 NISSAN MURANO SE. AT APPROXIMATELY 50,000 MILES, THE DRIVERS' SIDE SUN VISOR HAD SOME SORT OF INTERNAL MECHANICAL FAILURE WHICH MAKES IT FALL DOWN IN FRONT OF MY FACE WHILE DRIVING. MY EXTENDED WARRANTY COMPANY REFUSES TO FIX IT, CLAIMING IT IS A "TRIM" ITEM, AND THE DEALERSHIP CLAIMS IT IS NO LONGER THEIR PROBLEM AS THE CAR ISN'T UNDER WARRANTY. HOWEVER, IT SEEMS TO ME THAT THIS IS A SAFETY ITEM, SINCE EVERY TIME IT FALLS DOWN, IT OBSCURES MY VIEW OF THE ROADWAY. WHEN I SEARCHED ONLINE, I FOUND MANY OTHER NISSAN MURANO OWNERS ON ONLINE FORUMS COMPLAINING OF THE SAME ISSUE WITH THEIR 2003 THROUGH 2006 MURANOS WITH RELATIVELY LOW MILEAGE FAILURES OF THIS PARTICULAR PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233345July 7, 2008
SEATS
DRIVERS SIDE SEAT ON NISSAN 2004 MURANO SEEMED TO HAVE AN "OFF-TRACK" ISSUE WHEN MOVING SEAT UP OR BACK. NOW ITI HAS TOTALLY MALFUNCTIONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233230July 5, 2008
SEATS
I HAVE A 2004 NISSAN MURANO. THE POWER DRIVERS SEAT WILL ONLY MOVE ON THE LEFT SIDE AND THE RIGHT SIDE IS STUCK. UPON TAKING IT TO THE DEALER, I WAS INFORMED THE GEAR ON THE RIGHT SIDE WAS STRIPPED, AND IT WOULD BE $1,000 + TO FIX THIS. I HAD THE VEHICLE IN MULTIPLE TIMES UNDER WARRANTY FOR THE SEAT SLIPPING WHEN I TOOK-OFF FROM A STOP SIGN, AND WAS TOLD IT WAS OPERATING AS DESIGNED. I AM CONCERNED THAT IN AN ACCIDENT THIS SEAT IS NOT GOING TO REMAIN IN PLACE AND IT WILL RESULT IN MAJOR INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232909July 1, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR STARTED TO JERK FORWARD WHEN I WAS 2 HOURS INTO A 3 1/2 HOUR DRIVE. THIS OCCURRED WHEN I CAME UPON HEAVY HIGHWAY TRAFFIC, AND HAD TO IDLE IN TRAFFIC. TEMPERATURE OUTSIDE WAS ABOUT 98 TO 100 DEGREES, AND THE CAR WAS NOT OVERHEATING (NO SMOKE/TEMP GAUGE WAS NORMAL). LATER ON INTO THE DRIVE, THE CAR BEGAN TO JERK FORWARD AND CUT OUT AT STOP LIGHTS. I HAD TO TURN THE CAR OFF AT THE STOP LIGHT THEN TURN IT BACK ON TO GET THE CAR TO DRIVE. LATER ON IN THE DAY, THE CAR GOT PROGRESSIVELY WORSE. IT STARTED TO MAKE A LABORING/WHINING SOUND AND WOULD NOT ACCELERATE BEYOND A PARTICULAR SPEED OR RESPOND TO THE GAS PEDAL. EVENTUALLY, TURNING THE CAR OFF THEN ON DID NOT WORK. THE CAR WOULD DRIVE ABOUT 20 FEET THEN WOULD NOT ACCELERATE, THEN COAST TO A STOP. I HAD TO BE TOWED FROM PHILADELPHIA TO VIRGINIA BECAUSE THERE WERE NO NISSAN SHOPS, NOR AUTO SHOPS OPEN DURING THAT TIME OF A SATURDAY. SUNDAY WOULD NOT HAVE BEEN A BUSINESS DAY FOR MECHANICS EITHER. I LIVE IN VIRGINIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230773June 11, 2008
SEATS
2004 NISSAN MURANO SE SEAT TILTED TO THE LEFT AND CANNOT BE ADJUSTED. I HAVE NO REPLACED THE PART YET BECAUSE THE COST PER THE DEALER IS IN EXCESS OF $1,000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229950June 4, 2008
VISIBILITY
DRIVER SIDE SUN VISOR FAILS. IT DROPS DOWN INADVERTENTLY BLOCKING VISIBILITY. IT COSTS $350 TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229172May 29, 2008
SEATS
I HAVE A 2004 NISSAN MURANO WHICH MY WIFE AND I LOVE, BUT WE HAVE RECENTLY DEVELOPED A PROBLEM THAT WE HAVEN'T EXPERIENCED BEFORE. THE LEFT SIDE OF THE POWER DRIVERS SEAT BROKE AND THE RIDE IS VERY DANGEROUS AND UNSTABLE. I CAN ONLY IMAGINE WHAT I WILL FACE IF I EVER HAVE TO SUDDENLY STOP MY CAR. I'M CURRENTLY SEARCHING FOR SOMEONE LOCAL THAT CAN WELD THE SEAT BACK TO ITS BASE, BUT COST IS A FACTOR AND SO IS TIME. IT SEEMS THAT THIS IS A MANUFACTURE DEFECT, AND PERHAPS THERE SHOULD BE SOME SORT OF RECALL TO CORRECT THIS ISSUE BEFORE SOMEONE GETS HURT AND HAS TO SUE NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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