Nissan Murano Complaints

5,967 consumer complaints on file.

#10250436December 1, 2008
SEATS
THE FRAMEWORK ON THE DRIVERS SEAT OF MY 2003 NISSAN MURANO CRACKED AND BROKE. THE SEAT WOBBLES. REPLACEMENT IS $900 FOR A BROKEN WELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250183November 30, 2008
VISIBILITY
I HAVE A 2004 NISSAN MURANO. THE DRIVER SUNVISOR HAS FAILED. IT IS AN EXTREME SAFETY HAZARD TO BE DRIVING DOWN THE ROAD AND HAVE THE VISOR DROP DOWN. I DOES NOT STAY IN THE UP POSITION. WHEN DOWN, IT'S FLOPPY. THE DEALER WILL NOT COVER THIS ITEM AND REPLACE. NO DEATHS YET! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250034November 28, 2008
SEATS
2005 NISSAN MURANO- DRIVERS SEAT FRAME- *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249942November 26, 2008
SEATS, EQUIPMENT
MY BOYFRIEND WAS DRIVING MY CAR ON THE I-10 WHEN HE SUDDENLY HEARD A LOUD CRACK AND THE SEAT WAS SUDDENLY LOPSIDED. I THEREFORE BROUGHT THE CAR INTO MY LOCAL NISSAN DEALERSHIP TO SEE ABOUT HAVING IT REPAIRED AND IF MY WARRANTY WOULD COVER IT. I WAS INFORMED THAT PARTS AND LABOR WOULD COST $846, I ALSO HAD TO PAY THE $90 WHETHER OR NOT I WAS GOING TO HAVE IT REPAIRED. I CONTACTED MY WARRANTY COMPANY AND WAS TOLD THAT AFTER CAREFUL CONSIDERATION THEY WOULD NOT COVER IT BECAUSE IT HAPPENED AFTER THE 36000 MILE. MY CAR HAD ROUGHLY 60K MILES AT THE TIME OF THE OCCURRENCE. I NOW HAVE TO RIDE WITH TWO LARGE PHONE BOOKS UNDER MY SEAT IN ORDER TO DRIVE. I ASKED THAT A SUPERVISOR CONTACT ME AND NO ONE EVER DID. I NOW HAVE 72K MILES AND WOULD LIKE TO SEE ABOUT REPAIRING THIS BEFORE IT HITS 100K. I AM NOT QUITE SURE OF THE DATE BUT I DO KNOW THAT IT WAS SOMETIME IN JANUARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249939November 26, 2008
VISIBILITY
SUN VISOR ON 2005 NISSAN MURANO WILL NOT STAY IN UP POSITION. VISOR DROPS OBSCURING VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249955November 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
THE CVT TRANSMISSION IN MY 2003 NISSAN MURANO HAS FAILED (135,000 MILES) AND THE DEALER (NORRIS NISSAN OF ELLICOTT CITY, MD) SAYS THE REPAIR WILL COST OVER $6,000. I HAVE READ ON THE EDMONDS CAR CHAT SITE THAT THERE ARE THOUSANDS OF SIMILAR COMPLAINTS. THIS IS POTENTIALLY A VERY DANGEROUS SITUATION AS WELL AS AN EXPENSIVE ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249964November 26, 2008
SEATS
I OWN A 2004 NISSAN MURANO, AND TODAY AFTER ONLY OWNING THE CAR FOR LESS THAN A YEAR, THE DRIVER SEAT (AUTOMATIC) BROKE AND IS LEANING TO THE LEFT. I AM COVERED UNDER AN EXTENDED WARRANTY AND THIS PROBLEM WILL BE COVERED BY NISSAN, BUT TO THOSE MANY OWNERS OF THIS VEHICLE THAT THIS HAS HAPPENED TOO, I FEEL OBLIGATED TO REPORT THIS ISSUE. I FEEL THIS IS A DRIVING HAZARD AND COULD CAUSE A SERIOUS ACCIDENT OR EVEN DEATH. WHEN THE SEAT BROKE, I WAS IN MOVING TRAFFIC OF AROUND 45 MILES AN HOUR, AND I ALMOST SWERVED TO THE LEFT AND HIT A CAR. THIS IS A PARTS ISSUE THAT NISSAN SHOULD COVER. I THINK IT WOULD BE UNJUST TO ALLOW NISSAN TO NOT RECALL THIS ITEM AND REPAIR THIS ITEM FOR FREE. I WEIGH LESS THAN 185, SO I DOUBT THIS PROBLEM WAS DUE TO WEIGHT ISSUES. IT'S A DEFECTIVE PARTS ISSUE. PLEASE CONTACT NISSAN TO GET THIS CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249815November 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MURANO 2003 AWD, HESITATE IN TRAFFIC, AFTER ENGINE GETS HOT, CAR DOES NOT WANT GO FORWARD AT RED LIGHTS, ALMOST GOT REAR ENDED BECAUSE CAR WOULD NOT MOVE, TOOK TO THE DEALER, SAID THEY COULD NOT FIND ANYTHING WRONG WITH CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249672November 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WE DRIVE A 2003 NISSAN MURANO AWD. AFTER STOP AND GO TRAFFIC, THE VEHICLE WILL "STALL" IN TRAFFIC (RPMS DROP TO IDLE, AND THE CAR STOPS MOVING) WHEN THE ACCELERATOR PEDAL IS PRESSED. WITHIN 2-5 SECONDS THE ENGINE WILL REV UP (PRESUMABLE AS FAR AS IT GOES, BUT WE TAKE OUR FOOT OFF THE PEDAL BY THEN), AND THE VEHICLE WILL LURCH FORWARD AND DRIVE NORMALLY UNTIL WE STOP AGAIN. BY THE NATURE OF CITY DRIVING THIS OFTEN HAPPENS IN INTERSECTIONS AND OTHER LIKE DANGEROUS PLACES. I'VE ASKED MY WIFE NOT TO DRIVE IT IN TRAFFIC ANYMORE AS I THINK THIS IS DANGEROUS. THIS HAPPENS REPEATEDLY NOW AT 66K MILES. WE'VE TAKEN THIS TO TWO DEALERS WHO HAVE RECOMMENDED EVERYTHING FROM REPLACING THE VALVE BODY TO REPLACING THE ENTIRE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249662November 24, 2008
SEATS
DRIVER'S SIDE SEAT LIFTS UP, NOT PROPERLY ATTACHED. DEALER SAID MUST REPLACE SEAT FRAME. $1000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249682November 24, 2008
SEATS
DRIVER SIDE SEAT BROKEN/ROCKING WHILE DRIVING. COULD EASILY CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249693November 24, 2008
SEATS
THE DRIVER SEAT ON MY 2005 NISSAN MURANO BROKE FOR NO REASON ON THE MOUNT THAT ATTACHES IT TO THE FLOOR CAUSING THE ENTIRE SEAT TO SWAY WHEN ACCELERATING AND MAKING TURNS. THE VEHICLE HAS ONLY 65000 MILES AND IN SPITE OF IT BEING PAST THE WARRANTY PERIOD, I BELIEVE THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR DEFECTIVE MERCHANDISE THAT ARE DESIGN-RELATED AND PERTAINING TO SAFETY. THE LOCAL DEALERSHIP WON'T REPAIR IT SINCE NISSAN CORPORATION DECLINED TO PAY FOR IT. THEY HOWEVER INSIST THAT I GET THE ENTIRE SEAT FRAME REPLACED AT A COST OF APPROXIMATELY $1200 DOLLARS. THE LOCAL DEALERSHIP HAS RECEIVED 3 CASES JUST LIKE THIS AND ONLY ONE OF THEM WAS ACCEPTED BY NISSAN. I DON'T KNOW WHAT MY RIGHTS ARE IN THIS CASE BUT A DEFECTIVE SEAT IS DIFFERENT FROM OTHER MOVING PARTS ON THE VEHICLE THAT WEAR WITH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249583November 23, 2008
SEATS
DRIVERS SEAT FRAME BROKE LESS THAN 2 YEARS OLD, 40,000 MILES. CAUSING A ROCKING OR LEANING OF THE DRIVERS SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249585November 23, 2008
SEATS
I WAS DRIVING ALONG AND I HEARD A SNAP WHEN I GOT HOME I LOOKED UNDER THE SEAT AND INDEED THE SEAT FRAME BRACKET SNAPPED IN TWO PLACES. THE BACK LEFT BRACKET OF MY DRIVERS SEAT SNAPPED IN A Y PATTERN. I HAVE NOT REPLACED IT YET BECAUSE NISSAN WANTS $900 TO REPLACE IT. I FEEL THAT IT IS A MANUFACTURE DEFECT NOT NORMAL WEAR AND TEAR. IT IS A DEFINITE SAFETY ISSUE, WHEN YOUR LEFT REAR ANCHOR IS NOT HOLDING YOUR SEAT IN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249592November 23, 2008
FUEL SYSTEM, GASOLINE, LATCHES/LOCKS/LINKAGES
NISSAN MURANO 2004 FUEL DOOR WOULD NOT OPEN. THE PROBLEM STARTED AS INTERMITTENT AND NOW CANNOT OPEN THE DOOR TO REFUEL THE CAR. TROUBLESHOOTED IT TO A FAULTY RELAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249535November 21, 2008
SEATS
2003 NISSAN MURANO DRIVERS SEAT BRACKET BROKE AT 42,000, REPAIRED BY DEALER FOR $850, " NOT COVERED" THEY CLAIMED. BROKE AGAIN AT 105,000, BUT I SUSPECT IT BROKE AROUND 90,000, NOT SURE SINCE I'M ONLY REGULAR DRIVER OF THE VEHICLE. SAME PROBLEM WITH THE IDENTICAL LOCATION ON BRACKET DEALER DOES NOT ACKNOWLEDGE PROBLEM WITH DESIGN OF PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249442November 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION HAS BEEN PROBLEMATIC FROM DAY ONE. I HAVE KEPT UP REGULAR SERVICE AT IT HAS NOW COMPLETELY FAILED. IT IS A 2003 NISSAN MURANO WITH 109K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249456November 20, 2008
VISIBILITY
THE PASSENGER SIDE VISOR CAME LOSE AND HAS NOW COMPLETELY FALLEN OFF MY 2005 NISSAN MURANO. THIS IS A SAFETY ISSUE. AT FIRST THE ISSUE WAS I COULD NOT SEE BECAUSE IT WOULD NOT STAY UP AND NOW ITS STILL AND ISSUE BECAUSE IT CAME OFF AND I CAN'T BLOCK THE SUN WHEN I AM DRIVING. LIVING IN SOUTH FLORIDA WHERE THE SUN IS ALWAYS SHINING THIS IS NOT SAFE FOR DRIVING. THERE NEEDS TO BE A RECALL FOR THIS. IT'S AN OBVIOUS PROBLEM THAT MOST OF US ARE HAVING. I HAVE HAD THIS PROBLEM FOR OVER TWO YEARS AND THOUGHT IT WAS ONLY ME. WHO KNOWS HOW MANY PEOPLE OUT THERE DON'T KNOW THAT IS A FACTORY PROBLEM. WHAT NEEDS TO HAPPEN, SOMEONE TO GET INTO A SERIOUS ACCIDENT FOR NISSAN TO SO SOMETHING ABOUT IT? THEY RATHER GET SUED FOR MILLIONS RATHER THAN TAKING CARE OF THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249097November 18, 2008
SEATS
DRIVER SEAT BROKEN. TOOK TO DEALER AND THEY SAID THEY WOULD TALK TO NISSAN ABOUT REPAIRING IT. CAR HAS 42K MILES ON IT. THEY HAVE NOT RETURNED MY CALLS. THIS IS A HUGE SAFETY ISSUE AND THEY SHOULD REPAIR IT IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249136November 18, 2008
SEATS
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE DRIVER'S SEAT ROCKED OVER TOWARDS THE DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE FRAME FAILED. THE CURRENT MILEAGE WAS 42,800 AND FAILURE MILEAGE WAS 42,760.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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