Nissan Murano Complaints

5,967 consumer complaints on file.

#10266548April 23, 2009
SEATS
1. MY WIFE NOTICED WHILE SHE WAS DRIVING HER NISSAN MURANO (2005) TODAY, THAT THE SEAT STARTED TO FEEL LOOSE AND LEAN BACK TO THE LEFT. SHE GOT OUT OF THE VEHICLE AND PUSHED ON THE SEAT AND NOTED A SIGNIFICANT DROP ON PUTTING PRESSURE DOWN ON THE BACK DRIVERS SIDE OF THE SEAT. THIS IS THE FIRST TIME THAT THE SEAT HAS BEEN UNSTABLE. UPON INSPECTION OF THE SEAT TONIGHT THE BAR CONNECTING THE SEAT TO THE UNDERLYING STRUCTURE HAD BROKEN. THIS OCCURRED ON THE DRIVER'S SIDE ON THE BACK BAR. THE METAL HAD WORN AND THERE WERE SHARP EDGES ON BOTH SIDES. THERE HAD BEEN NO PREVIOUS DAMAGE OR ABNORMALITY WITH THE SEAT PRIOR TO TODAY (4-23-2009). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266466April 23, 2009
SEATS
SEAT FRAME ON MY NISSAN MURANO 2006 SL , BROKE 2 TIMES ALREADY, ON MY FRIENDS CAR BROKE DOWN ALREADY 3 TIMES, AFRAID TO DRIVE , BECAUSE AFTER I FIXED 1 TIME , IN 20,000 MILES ITS BROKE DOWN AGAIN , NISSAN /DEALERSHIP AND COMPANY DON'T WONT TO DEAL WITH IT, DON'T WANT TO ADMIT /. HELP , LIKE CAR DON'T LIKE REPAIRING SEAT FRAME EVERY 20,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266474April 23, 2009
SEATS
ON OUR 2004 NISSAN MURANO THE POWER DRIVERS SEAT WILL NO LONGER ADJUST FRONT TO BACK. IT WILL TWIST WITH THE OUTSIDE MOVING BUT INSIDE NOT MOVING. THIS IS A SAFETY PROBLEM BECAUSE THE SEAT IS STUCK ALMOST ALL WAY BACK AND THE ONLY WAY THAT MY WIFE CAN DRIVE IS TO PUT A LARGE PILLOW BEHIND HER. CHECKING ON LINE THERE APPEARS TO BE DESIGN AND OR MANUFACTURING PROBLEMS WITH THE MURANO DRIVERS SEATS. I HAVE CONTACTED TONY HOLLAND, SERVICE DIRECTOR AT CROWN NISSAN IN GREENSBORO, NC AND HE ADVISED THAT PER THE NISSAN AREA REP BECAUSE OF AGE AND MILEAGE NISSAN WILL NOT MAKE A GOOD WILL REPAIR. TO GET THE REQUIRED PART YOU MUST BUY THE WHOLE SEAT TRACK FOR $796.62 WHICH IS CRAZY. TOTAL COST WOULD BE $1,118.67 PLUS TAX. ON LINE THERE SEAMS TO BE TWO ISSUES ONE THE SEAT FRAME BREAKING AND THE OTHER A PLASTIC PART THAT DRIVES THE BALL SCREW BREAKING. NISSAN WILL NOT CHECK THE PROBLEM UNTIL YOU AUTHORIZE THE PURCHASE OF THE SEAT TRACK. THIS AN ACCIDENT WAITING TO HAPPEN. I URGE YOU TO ISSUE A MANDATORY RECALL TO MAKE NISSAN TAKE RESPONSIBILITY TO FIX THEIR ERROR LIKE A RESPONSIBLE COMPANY WOULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266301April 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 NISSAN MURANO, 71,000 MILES. SUDDEN CATASTROPHIC FAILURE OF THE DRIVE TRAIN. NO WARNING, NO INDICATOR. CAR WAS GENTLY DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265955April 18, 2009
SEATS
WHILE DRIVING (AT 65 MPH!) THE LEFT REAR ANCHOR BRACKET OF THE DRIVERS SEAT SUDDENLY BROKE CAUSING THE SEAT TO COLLAPSE AND BECOME UNSTABLE. I WAS LUCKY TO BE ABLE TO REMAIN IN CONTROL OF THE CAR AND AVOID AN ACCIDENT. AS A RESULT OF THIS BROKEN BRACKET, MY SEAT ROCKS SEVERELY WHEN I TURN CORNERS AND SOMETIMES WHEN I APPLY THE BRAKES. THIS IS A SERIOUS SAFETY CONCERN AND A RECALL SHOULD BE ISSUED. I HAVE NOT HAD THE CAR REPAIRED AS OF YET BUT I DO FIND BY RESEARCHING THAT THIS ISSUE IS QUITE COMMON (SERVICE BULLETINS HAVE BEEN ISSUED BY NISSAN AND YOU) AND THE REPAIR COSTLY. UNTIL I HEAR FROM YOU, I WILL FIX FOR THE TIME BEING BY INSTALLING SOME WOODEN BLOCKS UNDER MY SEAT TO STABILIZE IT. AGAIN, I URGE YOU TO ISSUE A RECALL ON THIS VERY SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265744April 17, 2009
ENGINE AND ENGINE COOLING
VEHICLE "SERVICE ENGINE SOON" LIGHT HAS COME ON, VEHICLE HAS VARYING PAUSES BETWEEN PRESSING GAS AND VEHICLE REACTION, VEHICLE STOPPED RUNNING WHILE DRIVING (WITH MY PREGNANT WIFE DRIVING AND 18 MONTH OLD SON IN VEHICLE), AND RESTART HAS LONG CRANK DURATION. ON APRIL 17TH, VEHICLE TURNED OFF AT STOP LIGHT WHILE I WAS DRIVING AND RESTARTED AFTER LONG CRANK PERIOD. I PULLED OFF TO PARKING LOT AND CAR TURNED OFF AND FAILED TO RECRANK. THIS CREATES A VERY VERY DANGEROUS CONDITION IN THE VEHICLE JUST SHUTTING OFF WHILE DRIVING! DEALERSHIP INDICATED THE CAM SENSORS NEEDED TO BE REPLACED. I HAVE READ THAT SEVERAL OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCES THROUGH RESEARCHING THIS PROBLEM. I ALSO UNDERSTAND THAT THERE HAS BEEN A RECALL ON CRANK POSITION SENSOR OR CAM POSITION SENSOR FOR THIS VEHICLE (YEAR, MAKE, MODEL) FOR THESE EXACT PROBLEMS, BUT WHEN INQUIRING TO NISSAN ABOUT THIS, MY VIN WAS NOT ASSOCIATED WITH THE RECALL, DESPITE BEING THE SAME MAKE, MODEL, AND YEAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265905April 17, 2009
VISIBILITY
FAILURE OF BOTH SUN VISORS TO STAY UP, WILL SUDDENLY DROP DOWN AND OBSTRUCT VIEW. CAR IS 2005 NISSAN MURANO WITH 65000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265691April 16, 2009
SEATS
DRIVERS SEAT ROCKS FROM LEFT TO RIGHT. THIS OCCURRED ONCE BEFORE IN 2006 AND WAS REPAIRED UNDER WARRANTY. NOW THERE IS 52,000 ON CAR AND THIS IS BEYOND WARRANTY WITH A MAJOR COST FROM NISSAN FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265457April 15, 2009
SEATS
DRIVER SEAT FRAME IS BROKEN. IT APPEARS THAT THERE ARE MANY OTHERS WITH THIS SAME SAFETY ISSUE. DEALER SUGGEST $1100 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265242April 14, 2009
SEATS
2005 NISSAN MURANO LEFT REAR ANCHOR OF DRIVERS SEAT FAILED CAUSING SEAT TO MOVE ABOUT WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE WITH THIS VEHICLE AND THE MANUFACTURER HAS ONLY ISSUED A SERVICE BULLETIN AND DOES NOT COVER THIS UNDER THE VEHICLE WARRANTY. THE CHARGE TO REPAIR THIS SEAT IS CLOSE TO $1000. I AM WORRIED THAT IN AN ACCIDENT THAT THE SEAT FAILURE COULD CAUSE MAJOR INJURY TO A DRIVER OF MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265138April 13, 2009
SEATS
SUPPORT BAR UNDER DRIVERS SEAT BROKE. THE SEAT NOW ROCKS BACK AND FORTH, IT IS NOT STURDY. THIS HAPPENED BY SIMPLY GETTING INTO THE CAR ONE DAY, THERE WAS NO WARNING THE SEAT WAS SIMPLY UNSTABLE. WHEN DRIVING THE CAR NOW THE SEAT TIPS UP WHEN GOING AROUND A CORNER, IT FEELS LIKE IT WILL COMPLETELY DETACH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264925April 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
NEEDED TO REPLACE A TRANSMISSION PART CALLED THE "VALUE BODY" IN A 2003 NISSAN MURANO. THE REPAIR WAS RECOMMENDED BY THE NISSAN DEALER AND WILL COST $1795 TOTAL PARTS & LABOR. APPARENTLY THE DEALER HAS REPLACED MANY TRANSMISSION PARTS CALLED THE VALUE BODY IN THE PAST HERE IN SAN ANTONIO,TEXAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264949April 10, 2009
SEATS
UPON ENTERING THE DRIVER SIDE DOOR AND SITTING IN DRIVER SEAT, THE DRIVER SEAT SUPPORT ROD, UNDERNEATH THE UPHOLSTERY, BECAME DISENGAGED FROM THE LEFT SIDE SUPPORT POST, CAUSING THE SEAT TO "CAVE-IN" ON THE LEFT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264453April 8, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE SUN VISOR ON THE FRONT DRIVER'S SIDE WILL NOT STAY UP. THE VISOR CONSTANTLY FALLS DOWN AND BLOCKS THE CONTACT'S VIEW OF THE ROAD. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. THROUGH RESEARCH, SHE FOUND THAT NUMEROUS CONSUMERS WERE EXPERIENCING THE SAME FAILURE. THE FAILURE MILEAGE WAS ESTIMATED AT 25,000 AND CURRENT MILEAGE WAS 50,000. UPDATED 12/8/09 *CN UPDATED 12/09/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264465April 8, 2009
VISIBILITY
APPROXIMATELY TWO MONTHS AGO MY DRIVER SIDE SUN VISOR BEGAN TO DROP, UNEXPECTEDLY WITHOUT MY TOUCHING IT. IT NOW NO LONGER STAYS UP AT ALL AND I HAVE HAD TO REMOVE IT ENTIRELY. I HAVE NOT YET SOUGHT ITS REPLACEMENT BUT UNDERSTAND THAT IT CAN NOT BE REPAIRED AND MUST BE REPLACED AT AN EXORBITANT COST, ~$300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264416April 7, 2009
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT FAILED AND WOULD NO LONGER REMAIN BALANCED. WHEN HE MADE RIGHT TURNS IN THE VEHICLE, THE SEAT WOULD LEAN TO THE LEFT AND VICE VERSA. HE ALSO STATED THAT THE BACK LEFT CORNER WOULD DROP TO THE LEFT AND GIVE OUT UPON SITTING. THE DEALER STATED THAT THEY COULD NOT ASSIST WITH THE REPAIR BECAUSE THE WARRANTY WAS EXCEEDED BY 2,000 MILES. THE CONTACT WEIGHS 180 POUNDS AND STATED THAT SOMETHING IN THE SEAT STRUCTURE WAS FLAWED. THE DEALER STATED THAT THE REPAIRS WOULD COST OVER $1,200. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264421April 7, 2009
SEATS
WAS DRIVING DOWN THE ROAD DOING 25MPH TO THE INTERSECTION AND MADE A LEFT HAND TURN ON THE ALREADY GREEN LIGHT. WHILE IN THE MIDDLE OF THE TURN THE BACK LEFT PORTION OF MY SEAT LIFTED UP SEVERAL INCHES CAUSING ME TO LEAN SUDDENLY TO THE RIGHT. MANAGED TO REGAIN CONTROL THROUGH THE TURN. NOW WHEN MAKING LEFT HAND TURNS I HAVE TO HOLD ON TO MY DOOR HANDLE WITH MY LEFT HAND TO AVOID CAUSING THE SEAT TO LIFT AND LEAN EXTREMELY TO THE RIGHT EVEN UNDER MILD SPEED. ONCE I GOT HOME I TOOK THE LEFT SIDE PLASTIC PANEL OFF THE DRIVERS SEAT AND UPON LIFTING UP THE REAR LEFT CORNER OF THE SEAT COULD SEE WHERE THE CROSS SUPPORT BRACKET HAD BROKEN THE TWO SMALL CONTACT POINTS WITH THE SIDE BRACKET. WILL TRY TO TAKE IT TO THE LOCAL NISSAN DEALERSHIP TOMORROW TO HOPEFULLY HAVE REPAIRED/REPLACED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264319April 6, 2009
VISIBILITY
MY DRIVER SIDE SUN VISOR ON MY 2006 NISSAN MURANO DOES NOT STAY IN PLACE AND FALLS DOWN IN MY LINE OF SITE. IT WILL NOT STAY OPEN OR CLOSED. IT JUST HANGS DOWN, BLOCKING MY VIEW. I HAVE SINCE REMOVED IT FROM THE VEHICLE, AS THE DEALER WANTS $400 TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264182April 5, 2009
VISIBILITY
DRIVER SIDE SUN VISOR WILL NOT STAY UP, ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264036April 3, 2009
SEATS
LEFT REAR DRIVERS SEAT OF MY 2005 NISSAN MURANO SE AWD BROKE. HEARD A LOAD "SNAP," THEN THE SEAT DROPPED TO THE LEFT REAR. THE SEAT NOW ROCKS AND CANNOT BE PROPERLY POSITIONED. THE CAR HAS 55,000 MILES ON IT, IS IN TERRIFIC CONDITION, AND I LITERALLY BOUGHT OUT MY LEASE 48 HOURS AGO! I UNDERSTAND THAT NISSAN WILL NOT MAKE THESE REPAIRS SINCE THE WARRANTY HAS EXPIRED. I AM ALSO LEARNING THAT THIS IS A REPEATED PROBLEM PLAGUING 2005 AND 2006 MURANOS. THIS IS A SAFETY ISSUE AND A DESIGN FLAW THAT SHOULD BE COVERED UNDER RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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