Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10284841September 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING THE VEHICLE IN HEAVY TRAFFIC AT A LOW SPEEDS RANGING FROM 10 MPH AND ENGAGING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO INCREASE IN SPEED. THE RPM'S WERE HIGH AND ALL OF THE GAUGES MOVED UP; HOWEVER, THE VEHICLE WOULD NOT MOVE FORWARD. WITHIN MINUTES, THE VEHICLE SUDDENLY ACCELERATED AT A RAPID SPEED. THE FAILURE ALMOST CAUSED THE DRIVER TO CRASH INTO ANOTHER VEHICLE. THIS DEFECT ONLY OCCURRED WHILE DRIVING AT LOW SPEEDS OR IN AN IDLE POSITION. THE DEALER PERFORMED A DIAGNOSTIC TEST AND WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE DEALER DIAGNOSED THE FAILURE A SECOND TIME AND WAS UNABLE TO MAKE ANY REPAIRS. ON THE THIRD ATTEMPT TO DIAGNOSE THE FAILURE, THE DEALER ASKED THE CONTACT TO DRIVE INTO HEAVY TRAFFIC AND THEY WERE STILL UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE IS CURRENTLY AT THE DEALER. THE CONTACT STATED THAT THE FAILURE IS RELATED TO A MANUFACTURERS DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE IS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284376September 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
THE CVT TRANSMISSION WENT OUT IN MY 2004 MURANO WITH 70,000. PRIOR TO IT GOING OUT I WAS EXPERIMENTING UNEXPECTED ACCELERATION AND DECELERATION FROM THE TRANSMISSION. WHEN APPROACHING A STOP LIGHT I LET OFF THE ACCELERATOR ONLY TO HAVE THE VEHICLE TO ACCELERATE BEFORE SLOWING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284379September 17, 2009
POWER TRAIN, POWER TRAIN:DRIVELINE
ORIGINALLY FILED UNDER 10284376 . THE REPLACED TRANSFER CASE HAS NOW WENT OUT AGAIN. NISSAN IS STATING THEY WILL NOT WARRANTY THE TRANSFER CASE UNLESS I INSTALL AND UPGRADED SWITCH THAT IS LOCATED ON THE CONSOLE. THIS SEEMS TO BE A DESIGN DEFECT AND A WAY FOR NISSAN TO CORRECT THE PROBLEM AT THE CONSUMERS EXPENSE. THE COMPANY NEEDS TO BE RESPONSIBLE FOR THEIR PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282981September 5, 2009
VISIBILITY
THE SUN VISOR NO LONGER STAYS IN THE MID-POSITION. WHEN FLIPPING IT DOWN, IT WILL ONLY GO IN ONE POSITION - COMPLETELY DOWN. LUCKILY I AM SHORT AND CAN SEE UNDER IT TO DRIVE, ALTHOUGH IT PREVENTS MY BEING ABLE TO SEE VERY FAR AHEAD WITHOUT HAVING TO DIP MY HEAD TO DO SO. IF I WERE ANY TALLER, THIS WOULD BE A MAJOR SAFETY PROBLEM. THERE IS APPARENTLY NO FIX FOR THIS WITHOUT REPLACING THE WHOLE VISOR, WHICH I AM TOLD IS UNREASONABLY EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282347August 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
SLIP VDC OFF LIGHT CAME ON ALL THE TIME OF AND ON.. ENGINE LIGHT COUPLE OF TIMES I HAVE BEING TO SERVICE TO NISSAN .. AND ALWAYS COME UP WITH DIFFERENT STORY. NOW THE CAR WONT EVEN START TODAY WILL TWO IT AGAIN TOMORROW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280679August 17, 2009
VISIBILITY
2004 NISSAN MURANO DRIVER'S SIDE SUN VISOR DROPS SUDDENLY OBSCURING VISIBILITY . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280697August 17, 2009
VISIBILITY
DRIVER'S SIDE VISOR WILL FALL DOWN UNEXPECTEDLY BLOCKING DRIVER'S VIEW. STARTED OUT ONLY 1 OR 2 TIMES PER WEEK, WHEN YOU HIT A DIP OR BUMP. NOW FALLS DOWN 15 TO 20 TIMES PER DAY AT RANDOM TIMES. WE HAVE VELCROED IT TO THE CEILING (WHICH IS VERY UNATTRACTIVE) AND DOESN'T WORK 100% OF THE TIME. DEALER HAS NO SUGGESTIONS OTHER THAN TOTAL REPLACEMENT. HAVE ALSO HAD BOTH PASSENGER AND DRIVER'S SIDE LOCKS FAIL AND HAVE TO BE REPLACED. JUST QUIT UNLOCKING. WINDSHIELD HAD TO BE REPLACED AFTER REARVIEW MIRROR FELL OFF ALONG WITH A HUGE CHUNK OF THE WINDSHIELD. BOSE 6-CD PLAYER QUIT WORKING OVER 2 YEARS AGO. DRIVER'S SIDE SEAT MOVES WHEN YOU ACCELERATE OR STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280743August 17, 2009
SEATS
THE DRIVERS SIDE POWER SEAT ROCKS AND IS NOT SECURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280579August 16, 2009
VISIBILITY
DRIVER'S SIDE VISOR SUDDENLY DROPS, COMPLETELY OBSCURING VIEW OF THE ROAD. WILL NOT STAY IN PLACE. NOW I HAVE TO HOLD IT UP WITH MY HAND WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280135August 11, 2009
SEATS
MY 2004 NISSAN MURANO DRIVER'S SEAT HAS A BROKEN FRAME. IT LEANS TO THE LEFT AND BACK. IT RESTS AGAINST THE POST BETWEEN THE FRONT SEAT AND BACK SEAT. IT TRAPS THE SEAT BELT BETWEEN THE POST AND THE SEAT. I HAVE TO STRUGGLE TO PUT THE SEATBELT ON EVERY TIME I GET INTO THE CAR. I TOOK MY CAR TO WRIGHT'S NISSAN IN WEXFORD,PA, THE MECHANIC THERE TOLD ME THAT I WOULD NEED TO GET IT FIXED IN ORDER TO PASS INSPECTION. THEY WANTED TO CHARGE ME $850.00 FOR A NEW SEAT. I WAS ABLE TO CONTACT A PRIVATE WELDER AND HE SAID HE WOULD FIX IT FOR A FEE ALOT SMALLER THAN THE $850.00 NISSAN WANTS TO CHARGE ME. I BELIEVE NISSAN SHOULD RECALL THIS DEFECT BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279416August 5, 2009
SEATS
GEAR ON THE RIGHT TRACK OF THE DRIVER'S SEAT STOPPED WORKING SO DRIVER'S SEAT ROTATES INSTEAD OF MOVING FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279365August 4, 2009
LATCHES/LOCKS/LINKAGES
2004 NISSAN MURANO SL DOORLOCKS HAVE STOPPED RESPONDING. IT STARTED WITH THE PASSENGER DOOR AND THEN, A COUPLE WEEKS LATER THE DRIVER'S SIDE REAR DOOR. *TR WE HAVE YOUNG CHILDREN, AND THE POSSIBILITY OF A DOOR BEING EITHER LOCKED OR UNLOCKED AT THE WRONG TIME IS A DANGEROUS ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279145August 3, 2009
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
MY MURANO SUDDENLY WOULD NOT ACCELERATE AND THE ABS AND BRAKE LIGHTS ILLUMINATED. THE SAME EXACT DESCRIPTION OF THE ORIGINAL RECALL FOR THE ALTERNATOR. I HAD TO TOW TO DEALER AND LUCKILY I STILL WAS UNDER EXTENDED WARRANTY SO IT WAS MOSTLY COVERED. CALLED NISSAN THIS MORNING AND THEY INFORMED ME THAT THE RECALL WAS ALREADY PERFORMED FOR MY VEHICLE IN SEPTEMBER OF 2006. OBVIOUSLY THEY DIDN'T LEARN FROM THEIR ORIGINAL MISTAKE. THEY SHOULD BE DOING REPAIR AGAIN FOR FREE AND PAYING FOR THE BATTERY THAT GOT FRIED IN THE PROCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279217August 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MURANO CVT TRANSMISSION CAUSES DELAYED ACCELERATION. AFTER 65,000 MILES THE VEHICLE DID NOT IMMEDIATELY RESPOND WHEN THE ACCELERATOR WAS PUSHED. IT WOULD INCH FORWARD THEN SURGE. AT ONE TIME I BARELY AVOIDED A MAJOR ACCIDENT WHEN MERGING INTO TRAFFIC AND THE ENGINE DID NOT RESPOND TO THE ACCELERATOR; THEN SUDDENLY SHOT FORWARD A COUPLE SECONDS LATER ALMOST CAUSING A COLLISION FROM THE DELAY. WHEN I TOOK IT IN THEY SAID I NEEDED A NEW TRANSMISSION; BUT I NOTED THAT THERE WAS NOT A RISE IN RPM'S WHEN IT DID NOT ACCELERATE AS WOULD BE THE CASE IF IT WAS SLIPPING. WHEN I ASKED ABOUT THAT THEY SAID IT WAS PROBABLY THE SOLENOID SWITCH THAT KEEPS THE ENGINE FROM REVVING WHEN THERE IS A TRANSMISSION PROBLEM. AFTER CHECKING ON THE INTERNET I FOUND WEB SITES WITH MANY PEOPLE REPORTING THE SAME PROBLEM. MANY SAID THEY FOUND IT WAS THE SWITCH GETTING DIRTY AND THEN SHUTTING DOWN THE RPMS. I TRIED A TRANSMISSION FLUID CHANGE AND IT SOLVED THE PROBLEM FOR ABOUT 30,000 MILES THEN STARTING DOING IT AGAIN. I CHANGED AGAIN AND IT IS ONCE AGAIN RESOLVED. BESIDES THE FACT THAT NISSAN HAS A MANUFACTURING ISSUE HERE THIS PROBLEM IS VERY DANGEROUS. WHEN YOU STEP DOWN ON THE GAS AND THERE IS A DELAY IT CAUSES YOU TO DIVERT YOUR ATTENTION FROM DRIVING; TYPICALLY YOU AUTOMATICALLY PUMP THE GAS AGAIN. THEN THE SUDDEN SURGE FORWARD IS UNEXPECTED AND MAY PUT YOU IN A PLACE YOU DID NOT NOW (AFTER THE DELAY) WANT TO BE; ESPECIALLY IF MERGING INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278858July 31, 2009
POWER TRAIN
I OWN A WELL MAINTAINED 2004 NISSAN MURANO SL AWD. THE TRANSFER CASE SPONTANEOUSLY BROKE WITHOUT ANY WARNING. ONCE THE EVENT OCCURRED, I IMMEDIATELY LOST THE ABILITY TO ACCELERATE ON A VERY BUSY STRETCH OF ROAD. THE ARE ALSO, ALMOST IMMEDIATELY, WENT FROM ABOUT 40MPH TO 15MPH WHILE I WAS TRYING TO ACCELERATE. THERE WAS TRAFFIC BEHIND ME MOVING AT 40MPH, AND THIS UNINTENTIONAL DECELERATION OCCURRED WITHOUT ANY BRAKE LIGHT WARNING TO THE DRIVER BEHIND ME. THIS COULD HAVE CAUSED A FATAL COLLISION. THANKFULLY IT DID NOT, AND I WAS ABLE TO PUT MY HAZARD LIGHTS ON AND ROLL TO A STOP ON THE SHOULDER LANE. I HAD THE CAR BROUGHT TO THE NEAREST DEALERSHIP FOR PROMPT REPAIR. I PAID $3500 FOR A NEW TRANSFER CASE TO BE PLACED. THE DAY I DROVE THE VEHICLE HOME, I NOTICED AN OIL BURNING SMELL, WHICH WAS LATER FOUND TO BE A TRANSFER CASE LEAK. THIS WAS A LEAK FROM THE NEW TRANSFER CASE. MY CAR IS CURRENTLY BEING RE-REPAIRED AS WE SPEAK. THIS IS ALMOST 2 WEEKS NOW THAT I HAVE BEEN WITHOUT MY CAR. I HAVE NOTICED THAT THIS IS AN ONGOING PROBLEM WITH THE NISSAN MURANO PARTICULARLY IN THE 2003-04 YEAR VEHICLES. MY VEHICLE IS OUT OF THE 5 YEAR/ 60000 MILE DRIVETRAIN WARRANTY, AND THEREFORE I HAD TO BEAR THE FINANCIAL BURDEN OF THIS APPARENTLY DEFECTIVE COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278839July 30, 2009
SEATS
THE SEAT ON MY 2004 MURANO BROKE SUDDENLY WHILE I WAS TURNING RIGHT. IT BROKE SO SUDDENLY I HIT MY HEAD AGAINST THE DRIVE WINDOW AND SWERVED OVER THE MEDIAN ALMOST HITTING ANOTHER CAR. I READ SEVERAL HUNDRED POSTINGS REGARDING THE SAME SEAT WELD ISSUE ON THIS CAR.. NISSAN NEEDS TO DO A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10278534July 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PUSHING DOWN ON THE ACCELERATOR, THE CAR DOES NOT ACCELERATE SMOOTHLY AND AT SOME POINTS DOESN'T ACCELERATE AT ALL AND LOOSES POWER. IT OCCURS IN FREQUENTLY. I HAD TO REPLACE THE VALVE BODY THAT COST $1800K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278544July 28, 2009
POWER TRAIN
2004 NISSAN MURANO WITH JUST 70,000 DIES AFTER PUTTING THE CAR INTO DRIVE OR REVERSE. THE CAR WORKED FINE THEN WHEN I GOT BACK IN IT TO GO HOME IT STARTED FINE AND THEN WHEN YOU PUT IT INTO GEAR IT KILLS THE ENGINE. TOOK IT TO THE DEALER AND THEY GOT NO CODES AND THERE ARE NO WARNING LIGHTS. THEY ARE SAYING THAT THE TRANSMISSION HAS TO BE REPLACED FOR $5500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278488July 27, 2009
VISIBILITY
BOTH SUN VISORS IN MY 2004 NISSAN MURANO DROP UNEXPECTEDLY AND WON'T STAY IN POSITION. THIS CREATES A SUDDEN AND UNEXPECTED VISIBILITY ISSUE. PROBLEMS BEGAN ABOUT 18 MONTHS AGO AT ABOUT 42,000 MI. PROBLEM CONTINUES TO WORSEN. I CALLED NISSAN CORPORATE BUT THEY WERE UNABLE TO CORRECT THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278360July 26, 2009
VISIBILITY
INTERIOR SUN VISORS IN 2003-2008 NISSAN MURANOS FAIL TO STAY IN POSITION AND SWING DOWN IN THE DRIVER'S FACE. THIS OCCURRENCE IS WELL DOCUMENTED AND I HAVE ONLY HEARD OF ONE CASE IN WHICH A NISSAN DEALER COVERED THE REPLACEMENT UNDER THE EXTENDED WARRANTY. I WAS TOLD BY THE DEALER THAT THE EXTENDED WARRANTY DOES NOT COVER "TRIM PARTS", EVEN WHEN I INSISTED IT IS A SAFETY ISSUE. NISSAN QUOTES $300 PER VISOR TO REPLACE, BUT THERE IS NO GUARANTEE THAT THE NEW VISOR WON'T BREAK. IF YOU GOOGLE "NISSAN MURANO SUN VISOR" YOU WILL GET THOUSANDS OF HITS OF PEOPLE WHO ARE HAVING THE SAME PROBLEM. THE NISSAN DEALER WOULD NOT REASON WITH ME THAT IT IS A SAFETY ISSUE WHEN I BROUGHT IT TO THEM WHILE STILL UNDER WARRANTY AND THEY WOULD NOT REPLACE IT. THERE WAS A RECALL ON THE CLIP THAT HOLDS THE VISOR, BUT THIS IS A DIFFERENT ISSUE. THERE IS SOMETHING WRONG WITH THESE VISORS INTERNALLY THAT CAUSE THEM TO DROP AND HANG RIGHT IN YOUR LINE OF SIGHT. I HAVE TEMPORARILY REMEDIED THE PROBLEM BY AFFIXING VELCRO TO THE CEILING, BUT I CANNOT USE MY VISOR WHEN THE SUN IS IN MY EYES. THIS IS A SERIOUS SAFETY HAZARD AND SHOULD BE RECALLED BY NISSAN. I HAVE PUT TOGETHER A 20 PAGE DOCUMENT OF ALL THE COMPLAINTS I HAVE FOUND ONLINE RELATING TO THIS ISSUE, AND I AM DETERMINED TO HOLD NISSAN ACCOUNTABLE FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano