Nissan Murano Complaints

5,967 consumer complaints on file.

#10369657December 8, 2010
SEATS
2005 NISSAN MURANO MADE A LEFT TURN AND MY SEAT FRAME BROKE. DRIVER'S SIDE REAR BRACKET. NISSAN WANTS $1200 TO FIX. SEAT BRACKETS SHOULDN'T BREAK. THERE ARE TONS OF OCCURRENCES OF THIS PROBLEM RECORDED. THIS SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370190December 8, 2010
VISIBILITY
THE NIGHTTIME VISIBILITY WHEN DRIVING MY RECENTLY ACQUIRED MURANO IN REVERSE IS EXTREMELY POOR. IT MAKES DRIVING DANGEROUS. NISSAN HAS REFUSED TO FIX THIS SAFETY DEFECT, EVEN IF I AGREE TO PAY A REASONABLE AMOUNT FOR THE NECESSARY REPAIR. THE VEHICLE HAS VERY DARK TINTED WINDOWS. IT DOES NOT HAVE A REAR VIEW CAMERA. I BELIEVE NISSAN SHOULD BE REQUIRED TO REMEDY THIS SAFETY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369454December 7, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE DRIVER SIDE SUN VISOR FELL, OBSTRUCTING THE CONTACTS VIEW OF THE ROADWAY. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN ADVISED THAT THE VISOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369564December 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THANKSGIVING OUR 2004 NISSAN MURANO STARTED MAKING A BANGING NOISE. IT CONTINUED TO GET LOUDER AND WITHIN ABOUT FIVE MINUTES THE CAR WAS COMPLETELY IMMOBILIZED. THE CAR SMELLED OF TRANSMISSION FLUID. WE CALLED NISSAN AND THEY INFORMED US THAT THE TRANSMISSION IS COVERED UNDER A 120,000 MILE WARRANTY, WHICH IS WHAT WE THOUGHT IT WAS WITHOUT ANYONE LOOKING AT IT YET. WE HAD IT TOWED TO APPLE NISSAN IN YORK. THE SERVICE MANAGER THEN LOOKED AT THE VEHICLE AND INFORMED US THAT IT IS THE TRANSFER CASE NOT THE TRANSMISSION AND THAT IT IS NOT COVERED UNDER THE WARRANTY AND THAT THE COST TO REPAIR IT WOULD BE $4000.00. THE VEHICLE IS STILL AT APPLE NISSAN WITH THE BROKEN TRANSFER CASE BECAUSE WE CANNOT AFFORD TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369250December 5, 2010
LATCHES/LOCKS/LINKAGES
ALL THE DOOR LOCKS ON MY '05 NISSAN MURANO DON'T WORK PROPERLY. THE PASSENGER DOORS HAVE TO BE LOCKED MANUALLY. THE LIFT GATE LOCK WORKS INTERMITTENTLY. THIS HAS BEEN GOING ON FOR OVER A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369190December 4, 2010
SEATS
TRAVELING AROUND CURVE IN ROAD. DRIVERS SIDE SEAT FRAME BROKE. ALMOST CAUSED ME TO LOSE CONTROL OF MY CAR. IN RESEARCHING, I FOUND THIS IS A KNOWN PROBLEM AND THE DESIGN OF THE REPLACEMENT PART HAS SINCE CHANGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369067December 3, 2010
SEATS
DRIVERS SEAT OF 2006 NISSAN MURANO SL STARTED TO COME LOOSE TO THE POINT OF NOT BEING SAFE IN A 2 DAY PERIOD WHILE COMING HOME FROM VACATION. THIS IS ON A VEHICLE THAT ONLY HAS 36000 MILES ON IT. AFTER DOING RESEARCH, I FIND THERE ARE MANY COMPLAINTS BEING WRITTEN ABOUT THE SAME PROBLEM ON THE 2006 AND SOME OF THE NEARLY CAUSING SEVERE INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369096December 3, 2010
AIR BAGS:FRONTAL, EQUIPMENT:MECHANICAL
I WAS DRIVING LAST NIGHT AND MY AIR BAG SENSOR STARTED BLINKING IN THE DASH FOR NO APPARENT REASON. LESS THEN 6 MONTHS AGO I HAD THE SAME ISSUE. I CONTACTED THE DEALERSHIP AND NISSAN CONSUMER AFFAIRS TO INFORM THEM OF THE PROBLEM. THEY HAD MY CAR FOR ALMOST A MONTH AND I THOUGHT IT HAD BEEN FIXED. THIS IS THE SECOND TIME FOR THIS ISSUE TO OCCUR. I DO NOT IN ANYWAY FEEL SAFE IN THIS CAR. IT GOES BACK TO THE DEALERSHIP TO BE REPAIRED AGAIN AND I WANT IT PERMANENTLY FIXED. I DON'T KNOW THE EQUIPMENT DETAILS SO YOU'LL HAVE TO CHECK WITH NISSAN. I HAD TO PUT SOMETHING IN ORDER TO PROCEED WITH COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368653December 2, 2010
SUSPENSION:FRONT
I TOO OWN A 2005 NISSAN MURANO. ALTHOUGH MY CAR HAS MORE MILEAGE THAN THE EARLIER ENTRY, I WAS ALSO TOLD THAT THE LOWER CONTROL ARMS ARE DEFECTIVE IN THESE CARS. OTHER SERVICE PROVIDERS HAVE ALSO INFORMED ME THAT THEY HAVE REPAIRED MANY NISSAN MURANO WITH THE SAME PROBLEM. THERE SHOULD BE A RECALL. THE PROBLEM IS THAT PEOPLE ARE NOT MADE AWARE THAT THEY NEED TO REPORT THESE ISSUES SO THEY JUST SPEND HUNDREDS ON REPAIRS. THIS SHOULD BE RECALLED. I AM SURE NISSAN HAS AN INVENTORY OF HOW MANY THEY HAVE REPAIRED AND CHARGED CUSTOMERS HUNDREDS OF DOLLARS. THIS IS A SAFETY MATTER AS THIS IS PART OF THE SUSPENSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368717December 2, 2010
SEATS, STRUCTURE:FRAME AND MEMBERS
THE DRIVERS SEAT OF MY 2006 NISSAN MURANO CRACKED AT THE WELD IN THE FRAME CAUSING THE SEAT TO DROP AT A STEEP ANGLE IN THE BACK. FORTUNATELY THE INCIDENT OCCURRED WHEN I WAS GETTING IN THE VEHICLE RATHER THAN WHEN I WAS DRIVING AS IT SURELY WOULD HAVE CAUSED A EXTREMELY DANGEROUS AND UNDRIVEABLE SITUATION. THE DEALERSHIP SERVICE MANAGER CONCURRED THAT IT WAS A MANUFACTURING DEFECT IN MY VEHICLE, HOWEVER NISSAN WOULD NOT COVER THE COST OF THE REPAIR, NOR THE COST OF REPLACEMENT TRANSPORTATION WHILE THE APPROPRIATE PARTS WERE ORDERED AND INSTALLED WHICH SPANNED SEVERAL DAYS. I AM EXTREMELY DISPLEASED WITH THE EXPERIENCE OF DEALING WITH NISSAN CONSUMER AFFAIRS DEPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368943December 1, 2010
VISIBILITY
2006 NISSAN MURANO. PROBLEM BEGAN ~40K MILEAGE. DRIVER'S SIDE VISOR WILL NO LONGER STAY IN UP POSITION FOR MORE THAN FEW MINUTES OF DRIVING, LESS IF ANY BUMPS IN THE ROAD. THE VISOR CANNOT BE SET TO HOLD ANY POSITION OTHER THAN VERTICAL AT 90 DEGREES, CAUSING SEVERE DIMINISHED VISIBILITY. VISOR WILL DROP WITHOUT WARNING CREATING HAZARD. REPAIR ESTIMATE IS $400. HAVE BEEN UNABLE TO LOCATE USED PART FOR REPLACEMENT. VISOR TEMPORARILY HELD IN PLACE WITH PACKAGE SEALING TAPE, BUT THIS TOO IS A HAZARD IF NEEDING TO USE VISOR TO SHIELD DIRECT SUNLIGHT. HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM FOUND ON INTERNET SEARCH. APPEARS TO BE FAULTY PART FROM NISSAN. SEVERE ACCIDENTS ARE ONLY A MATTER OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368950December 1, 2010
SEATS
WHILE DRIVING ON THE FREEWAY, MY DRIVERS SEAT MOUNTING BRACKET BROKE (LEFT REAR BRACKET MOUNT WELD). THIS CAUSED ME TO CROSS THE LANE AND ALMOST SIDE SWIPE ANOTHER VEHICLE. NISSAN WILL NOT COVER AND HAS NO RECALL FOR THIS OBVIOUS SAFETY ISSUE. I AM NOW FORCED TO DRIVE A VEHICLE WHICH ROCKS BACK AND FORTH WHILE OPERATING IT. THIS IS AN IDENTIFIED MANUFACTURING FLAW AND SHOULD HAVE AN IMMEDIATE RECALL, BEFORE A FATALITY OCCURS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368516December 1, 2010
SEATS
TL*THE CONTACT OWNS A 2007 NISSAN MURANO. THE DRIVERS SEAT BRACKET BROKE ON THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THEY WOULD HAVE TO REPLACE THE ENTIRE CARRIAGE WHICH WOULD COST $1200. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT HE HAD TO GET AN ESTIMATE FROM THE DEALER. HE PROVIDED THE MANUFACTURER WITH A DEALERS ESTIMATE THEY AND WAS TOLD THAT THEY WOULD CONTACT MORE THAN TWO MONTHS AGO AND HAD NOT DONE SO WHEN THE COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368517December 1, 2010
SEATS
TL*THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVERS SEAT WAS FRACTURED ON THE LEFT SIDE AND CAUSED HIM TO DRIFT INTO ONCOMING TRAFFIC. THE VEHICLE WAS INSPECTED BY A DEALER WHO STATED THAT IT WAS A KNOWN DEFECT AND ADVISED HIM OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368541December 1, 2010
VISIBILITY
THE FAILURE IS WITH MY 2005 NISSAN MURANO. THE SUN VISOR ON THE DRIVER SIDE NO LONGER WORKS PROPERTY AND DROPS DOWN BLOCKING MY EYE LINE. WITHOUT HAVING IT TAPPED UP IN PLACE IT COULD CAUSE A SERIOUS ACCIDENT. NISSAN CLAIMS IT IS NOT A DEFECT ALTHOUGH THERE ARE THOUSANDS OF PEOPLE ONLINE WITH THE SAME EXACT PROBLEM. I CAN'T AFFORD $350 TO GET A NEW ONE AND NISSAN REFUSES TO HELP OUT THEIR LOYAL CUSTOMERS. A RECALL NEEDS TO HAPPEN IN ORDER TO FIX ALL OF THE VISORS. I DON'T REMEMBER THE EXACT DATE IT STARTED FALLING, SO I'M PUTTING AN ESTIMATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368289November 30, 2010
LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCK ACTUATOR ON MY 2007 NISSAN MURANO WITH 50K HAVE QUIT WORKING. SO WHY IS IT A SAFETY ISSUE? YOU CAN USE THIS JUSTIFICATION WHEN FILING: 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK. NISSAN RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368242November 29, 2010
POWER TRAIN
I HAVE A 2005 NISSAN MURANO WITH APPROXIMATELY 73,000 MILES ON IT. APPROXIMATELY 6000 MILES AGO, I HAD TO REPLACE THE TRANSFER CASE WHICH COST $3600 TO REPLACE. NISSAN DID NOT COVER IT WHILE THE DEALERSHIP REPAIR MANAGER DID SAY IT WAS DEFECTIVE AND NOT MY FAULT. IN FACT, MY CAR REPAIR PERSON HAS SAID IT IS 1/5TH THE SIZE OF A TRANSFER CASE OF A JEEP CHEROKEE, A CAR THE SAME SIZE OF MY MURANO. THEREFORE, IT IS A DESIGN DEFECT. THE CVT NOW IS NEEDING REPAIR. AND, POSSIBLY THE TRANSFER CASE WILL BE NEEDING REPLACEMENT AS WELL. NOT A WELL BUILT CAR, IN MY OPINION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368773November 28, 2010
UNKNOWN OR OTHER
THIS WAS THE THIRD TIME THE AIR INTAKE HOSE FELL OFF WHILE THE CAR WAS IN MOTION CAUSING THE ENGINE TO INSTANTLY STALL LEAVING THE CAR DISABLED WITH NO STEERING CONTROL. THE FIRST TWO TIMES WERE IN RESIDENTIAL AREAS, BUT THE THIRD TIME WAS ON A HEAVILY TRAVELED ROAD AT NIGHT CAUSING A SERIOUS AND EXTREMELY DANGEROUS SITUATION. THE CAR WAS ALMOST STRUCK SEVERAL TIMES WHILE I WAS REMOVING MY TODDLER FROM THE BACKSEAT OF THE DISABLED CAR. EACH OF THE THREE TIMES THE CAR HAS STALLED I BROUGHT THE CAR TO NISSAN THE NEXT DAY AND THEY SAID THEY PREVIOUSLY REPLACED A DIFFERENT RECALL PART IN THE AIR INTAKE SYSTEM, BUT THE WAY THE CAR WAS DESIGNED MADE THE OTHER END OF THE AIR INTAKE HOSE LIKELY TO FALL OFF DUE TO VIBRATION. THEY SHOWED ME HOW REMOVING THE AIR FILTER DURING ROUTINE MAINTENANCE CAN LOOSEN THE AIR INTAKE HOSE, EVEN WHEN THE CLAMP IS TIGHTENED. I ASKED THEM TO FIX THIS PROBLEM AND THEY SAID THERE WAS NOTHING THEY COULD DO, IT WAS JUST THE WAY THE HOSE WAS DESIGNED. I CANNOT IMAGINE WHAT COULD HAVE HAPPENED IF I HAD TAKEN THE HIGHWAY HOME AND THE CAR HAD STALLED AT HIGHER SPEEDS. THE SUGGESTED FIX FROM NISSAN WAS TO TIGHTEN THE HOSE CLAMPS EACH TIME THE CAR IS USED, BUT IT HAS HAPPENED THREE TIMES NOW SUPPOSEDLY AFTER THE CLAMPS WERE TIGHTENED BY NISSAN SERVICE MECHANICS. THIS SEEMS TO BE A SERIOUS DEFECT AND I AM GRATEFUL THAT NOBODY HIT US WHILE THE CAR WAS STALLED. AFTER THREE TIMES, I AM TOO SCARED TO EVER DRIVE THE CAR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367973November 27, 2010
VISIBILITY
2003 NISSAN MURANO VISOR FALLS DOWN WHILE DRIVING BLOCKING VISION. WE HAD THE VISOR REPLACED IN 2005, AND THE SECOND ONE IS DOING THE SAME THING IT FALLS DOWN AT THE SLIGHTEST BUMP IN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367993November 27, 2010
SEATS
WHILE PULLING AWAY FROM A LIGHT MY SEAT MADE A SNAPPING SOUND. AFTER THAT THE SEAT IS VERY LOOSE AND WOBBLES WHEN MOVED WITH YOUR HAND. AS I MAKE TURNS THE SEAT ROCKS SIDE TO SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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