Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10411627July 9, 2011
VISIBILITY
MY 2004 NISSAN MURANO HAS A DEFECTIVE DRIVER-SIDE SUN VISOR PROBLEM. IT KEEPS FALLING DOWN AND WILL ALSO NOT STAY UP. THIS IS A SAFETY ISSUE BECAUSE WHEN I AM DRIVING THE VEHICLE, THE VISOR WILL FLOP DOWN WITHOUT WARNING AND CAUSE ME TO BECOME DISTRACTED, WHICH COULD CAUSE ME TO HAVE AN ACCIDENT. ALSO, IF I PUT IT DOWN, IT WILL NOT STAY IN THE POSITION I PLACE IT IN. I BELIEVE THIS IS A DEFECTIVE PART IN THE NISSAN MURANO. I HAVE NOTICED ON THE INTERNET THAT MANY PEOPLE HAVE BEEN COMPLAINING ABOUT THIS ISSUE AND THAT NISSAN REFUSES TO COVER THIS UNDER WARRANTY OR UNDER A RECALL. THERE WAS EVEN A NISSAN AUTO TECHNICIAN WHO ANONYMOUSLY ADMITTED THAT THIS WAS A MECHANICAL FAILURE BECAUSE HE HAS TO REPLACE THE VISOR PART ON MANY VEHICLES HE HAS WORKED ON. CAN YOU DO ANYTHING ABOUT THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407658June 21, 2011
LATCHES/LOCKS/LINKAGES
IN HOT WEATHER, THE PASSENGER DOOR LOCK WILL NOT LOCK WHEN THE LOCK BUTTON IS PRESSED, OR IF THE KEY FOB REMOTE LOCK KEY IS PRESSED. THIS CAN RESULT IN A FALSE SENSE OF SECURITY IF THE DRIVER IS UNAWARE OF THE PROBLEM AND INCREASES THE RISK OF VEHICLE THEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407384June 18, 2011
POWER TRAIN
TRANSFER CASE FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404512June 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY VEHICLE DOES NOT RESPOND TO DEPRESSION OF THE GAS PEDAL. IT DOES THIS SPONTANEOUSLY, WHICH IS DANGEROUS WHEN MAKING A LEFT HAND TURN THROUGH AN INTERSECTION WITH ONCOMING TRAFFIC. I TOOK MY CAR TO A RESTAURANT LAST NIGHT AND WHEN WE LEFT TO COME HOME THE VEHICLE WOULD NOT TRAVEL AT SPEEDS OVER 10MPH. WE HAD TO TURN THE VEHICLE OFF AND BACK ON AT ALL STOP SIGNS/LIGHTS IN ORDER FOR IT TO GO AT ALL AFTER MAKING A STOP. IMMEDIATELY DROVE THE VEHICLE STRAIGHT HOME, AFTER RESEARCH FOUND OUT THAT MANY PEOPLE HAVE THE EXACT SAME PROBLEMS WITH THEIR EARLY YEAR NISSAN MURANOS. NISSAN NEEDS TO DO A MAJOR RECALL AND OWN UP TO THEIR MISTAKE BEFORE SOMEONE'S LIFE IS TAKEN AS A RESULT OF THEIR FAULTY MECHANICS. MY CAR HAS APPROXIMATELY 155K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404445June 4, 2011
VISIBILITY
DEAR SIR, WE OWN A 2004 NISSAN MURANO THAT WE BOUGHT NEW IN MAY OF 2004. THE VEHICLE HAS PERFORMED GREAT OVER THE YEARS; HOWEVER, WE DO HAVE ONE VERY IMPORTANT SAFETY ISSUE WITH THE NISSAN MURANO WHICH IS THE DRIVER'S SIDE SUN VISOR. AS YOU ARE DRIVING, THE SUNVISOR WILL DROP DOWN BLOCKING THE VIEW OF THE ROADWAY. I HAVE ALSO SPOKEN WITH ANOTHER NISSAN MURANO OWNER WHO STATED THAT SHE HAS EXPERIENCED THE SAME PROBLEM. ALSO, I RAN AN INTERNET SEARCH FOR "PROBLEMS WITH A NISSAN MURANO SUNVISOR" AND DISCOVERED NUMEROUS BLOGS SUBMITTED BY INDIVIDUALS WHO HAVE EXPERIENCED THE EXACT SAME PROBLEM WITH THEIR NISSAN MURANOS. I STRONGLY FEEL THAT THIS ISSUE NEEDS TO BE INVESTIGATED BEFORE SOMEONE IS VERY SERIOUSLY INJURED OR PERHAPS KILLED BECAUSE THEY WERE UNABLE TO SEE THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404051June 1, 2011
SEATS
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THE FRONT DRIVER'S SEAT MOTOR FAILED, NO LONGER ALLOWING HIM TO MAKE ADJUSTMENTS TO THE SEAT. THE CONTACT EXPRESSED CONCERN OVER THE POSSIBILITY OF THE SEAT INVOLUNTARILY SHIFTING WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000. UPDATED 07/08/11 *BF THE CONSUMER STATED WHEN THE KEY WAS INSERTED INTO THE IGNITION, THE SEAT WOULD MOVE AUTOMATICALLY. UPDATED 12/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402307May 22, 2011
ELECTRICAL SYSTEM
A RECURRING CHECK ENGINE LIGHT PROBLEM, HESITATION ON ACCELERATION AFTER SITTING IN TRAFFIC FOR A WHILE, POOR IDLING, AND THE EVEN A COMPLETE SHUTOFF WHILE MY GIRLFRIEND WAS DRIVING AND MY TWO DAUGHTERS AS PASSENGERS. THE CARS HAS COMPLETED SHUTOFF TWICE WHILE DRIVING. ONCE WHILE TURNING LEFT AT LOW SPEED AND THE OTHER ONE WHILE ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400882May 14, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THEY ARE TELLING ME I HAVE TO REPLACE MY CATALYTIC CONVERTER, BECAUSE IT IS A GOVERNMENT REQUIREMENT. THIS IS COSTING 3300.00. LOOKING ONLINE, SOME CARS, THERE WAS A RECALL ON THIS PART WHY WASN'T THERE ONE ON THIS CAR IF IT IS HAVING TO BE REPLACED? 2004 NISSAN MURANO. I CAN NOT AFFORD SOMETHING LIKE THIS, AND A FAMILY WITH MY INCOME CAN NOT. I AM A SINGLE MOTHER WITH TWO KIDS. PLEASE LET ME KNOW WHAT I CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399690May 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT AFTER STOPPING AND DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A LEAK IN THE TRANSMISSION WAS DIAGNOSED. THE CONTACT WAS ADVISED TO REPLACE THE THROTTLE BODY AND CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399402May 6, 2011
VISIBILITY
DRIVER SIDE VISOR CONTIUNES TO FALL OUT OF THE "UP" POSTION. THIS IS A BIG SAFETY ISSUE, ESPECIALLY WHEN I HAVE MY 3YR OLD SON IN THE BACK! VELCRO DOESNT REALLY HELP EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400069May 4, 2011
POWER TRAIN
TRAVELING ON THE INTERSTATE AND IN THE PROCESS OF PASSING A CAR IN PASSING GEAR THE POWER OF THE CAR STOPPED. WE SLOWED DOWN AND AFTERTHAT EVERYTIME WE WOULD GIVE IT GAS IT WOULD POWER DOWN AGAIN. WE TOOK IT TO A NISSAN DEALER SERVICE CENTER, THEY SAID IT WAS AN ELECTRONIC THROTLE. THEY REPLACED THAT THEN IN LESS THAN 30 DAYS IT DID THE EXACT SAME THING, TOOK IT BACK TO NISSAN THEY SAID IT WAS THE TRANSMISSION, THEY REPLACED THE VALVE COVERS, THEN IN FEBRUARY ON THE WAY TO TEXAS IT DID IT AGAIN ONLY THIS TIME IT WAS MUCH WORSE, IT WOULD POWER DOWN AND YOU COULD CREEEP TO THE EDGE ON THE HIGHWAY. VERY DANGEROUS IN THAT THE POWER STOPS AS YOU ARE DRIVING IN HIGH TRAFFIC AREAS AT THE SPEED OF 60-65. WE LEFT IT AT A NISSAN DEALERSHIP IN GRAPEVINE TEXAS, THEY HAD IT FOR A MONTH AND GUARANTEED THAT THEY FOUND THE PROBLEM, THEY SAID IT WAS A FLOW VALVE. ON THE WAY BACK FROM TEXAS, (13 HOUR) DRIVE IT DID THE EXACT SAME THING AND WE HAD TO HAVE IT TOWED TO SANTE FE, NM. WE HAVE SPENT $3,000 AT THIS POINT. NOW I HAVE CONTACTED CORPORATE NISSAN, THEY HAVE TOLD US TO GO GET THE CAR THEY CANNOT FIND ANYTHING WRONG. HOWEVER NISSAN KNOWS THAT THE TRANSMISSIONS ARE BAD ON THESE CARS FOR THEY HAVE EXTENDED THE TRANSMISSION WARRANTY TO 120,000. THEY REFUSE TO REPLACE THE TRANSMISSION SAYING THAT THE COMPUTER WILL NOT JUSTIFY THE PROBLEM. DO WE HAVE TO WAIT UNTIL WE ARE IN A CAR WRECK BECAUSE OF THIS PROBLEM FOR ANYONE TO DO ANYTHNG? SOMONE NEEDS TO MAKE NISSAN TAKE RESPONSIBILITY FOR THIS! I HAVE HAD MY MURANO IN THE SHOP FOR OVER 50 DAYS TOTAL. WE ARE TOLD THAT NOW NISSAN IS SENDING A TECH, THAT WAS LAST WEEK, HE STILL HAS NOT ARRIVED. WE ARE WANTING TO WARN PEOPLE WHO WON NISSAN TO BE AWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398386April 30, 2011
STEERING
I OWN A 2004 NISSAN MURANO. I HAVE HAD THIS VEHICLE FOR LESS THAN A YEAR (9MONTHS) AND IN THE LAST 2 MONTHS I HAVE NOTICED MULTIPLE ISSUES...BOTH MY FRONT WINDOWS ROLL DOWN AUTOMATICALLY AFTER THE CAR IS TURNED OFF, THE TEMP GAUGE ON THE MIRROR FLASHES 100 DEGREES, LASTLY-THE MOST CONCERNING IS MY STEERING! I HEARD POPPING FOR MONTHS AND MONTHS, BUT MOST RECENTLY I COULD FEEL THE POWER STEERING GOING OUT. I THOUGHT AT FIRST IT WAS BECAUSE OF ALL THE RAIN WE HAD SOME HIGH WATER OVER OUR ROAD, BUT IT CONTINUED. MY BROTHER IS A CERTIFIED MECHANIC AND HE ADDED FLUID TO IT WHICH HELPED FOR A DAY OR TWO THEN IT WENT RIGHT BACK TO BEING HARD TO STEER, MOSTLY TURNING LEFT SOME RIGHT.WE WERE DRIVING OVER A BRIDGE WHEN WE CROSSED THE BRIDGE JOINT PASSING ONCOMING TRAFFIC THE WHEEL NEARLY JERKED LEFT OUT OF MY GRIP BECAUSE OF THE PROBLEM. WE NEARLY HIT ANOTHER CAR AND COULD HAVE WENT THROUGH THE BRIDGE TO THE RIVER BELOW. SCARED US TO DEATH!! WHEN WE LOOKED IT UP IN THE SYSTEM IT SAYS IT MAY BE RACK AND PINION SYSTEM. I'VE LOOKED ONLINE AND HAVE READ MULTIPLE UPON MULTIPLE ACCOUNTS OF THE SAME THING FOR THIS YEAR AND MODEL BUT NO RECALL OR HELP FOR THIS ISSUE BY NISSAN, NOT THE 2004 ANYWAY. MY BROTHER PLANS TO GET UNDER THE CAR AND CHECK IT OUT IN MORE DETAIL BUT IS PRETTY CERTAIN RACK AND PINION MALFUNCTION IS THE PROBLEM. IT'S GONNA BE A SMALL FORTUNE TO PAY FOR! BUT MORE IMPORTANTLY I HAVE TWO CHILDREN UNDER AGE 4 THAT ARE TRANSPORTED DAILY IN THIS VEHICLE AND IT IS A MAJOR SAFETY CONCERN FOR ME AND FOR NISSAN. THIS NEEDS TO BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397442April 25, 2011
SEATS
2004 NISSAN MURANO, DRIVERS SEAT SPONTANEOUSLY BROKE, SEAT IS NOW LEANING AGAINST THE DOOR FRAME. SEAT NO LONGER FUNCTIONS PROPERLY. SEAT ROCKS FROM SIDE TO SIDE IN STOPPING. AFRAID OF FURTHER FAILURE IN SEAT THAT COULD RESULT IN THE DRIVER SEAT COMING COMPLETELY DISENGAGED WHICH WOULD PUT DRIVER AND PASSENGERS AT SERIOUS RISK. INDEPENDENT MECHANIC ACKNOWLEDGES SEAT FAILURE IN MURANOS IS COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393864March 31, 2011
SEATS
I OWN A 2004 NISSAN MURANO AND THE DRIVER SEAT HAS BROKEN WITHIN THE LAST 2 MONTHS. IT ROCKS SIDE TO SIDE AND FRONT TO BACK WHEN APPLYING THE BRAKES. I TOOK IT TO A MECHANIC AND PAID TO HAVE IT WELDED BUT IT DID NOT HOLD. THIS IS DANGEROUS AS IF IT BREAKS WHILE DRIVING, THIS STRUCTURE FAILURE TO THE DRIVER SEAT COULD CAUSE A FATALITY. THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392553March 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD BROUGHT MY CAR FOR REGULAR SCHEDULED SERVICE WHEN I WAS INFORMED ABOUT TRANSMISSION TRANSFER CASE SEAL REQUIRING REPAIR. IT IS ONE OF THE MOST COMMON AND EXPENSIVE PROBLEMS REGARDING THIS CAR HOWEVER NISSAN REFUSES TO ISSUE A RECALL ON THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389814March 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MURANO 2004 TRANSFER CASE AND REAR DIFFERENTIAL FAILURE. NEED TO REPLACE BOTH AT A COST OF $6,200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386699March 7, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WAS HANGING DOWN IMPAIRING HIS VISION AND WOULD NOT REMAIN CLOSED. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER NOR WAS THE VEHICLE REPAIRED OR DIAGNOSED. THE CURRENT AND FAILURE MILEAGE WAS 28,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386174March 2, 2011
VEHICLE SPEED CONTROL
2004 NISSAN MURANO WILL NOT ACCELERATE INTERMITTENTLY WHEN DEPRESSING THE GAS PEDAL. IT THEN LEAPS/RACES FORWARD. I WILL BE AT STOP SIGNS/LIGHTS AND WILL NOT BE ABLE TO ACCELERATE OUT OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10387289March 1, 2011
VISIBILITY
MY NISSAN MURANO HAS A DEFECTIVE DRIVER SIDE VISOR. IT CONSTANTLY FALLS FROM THE "UP POSITION" INTO DRIVERS VISION. THIS CAUSED AN ACCIDENT!!! I WAS TRAVELING DOWNHILL ON A SNOW/ICE COVERED ROAD, I HIT A BUMP AND THE VISOR FELL INTO MY VISION I REACHED TO PUT THE VISOR BACK INTO THE UP POSITION. PUSHED IT INTO PLACE AND IT IMMEDIATELY FELL AGAIN I PUSHED IT BACK UP(DISTRACTING MY ATTENTION FROM THE ROAD IN FRONT OF ME) AND NOTICED A CAR STOPPED IN THE MIDDLE OF THE ROAD, I SWERVED TO MISS THE STALLED CAR, I AVOIDED HITTING THE CAR BUT AS I SWERVED I RAN OVER BLACK ICE THE CAR GOT SIDEWAYS AND HIT A CONCRETE BARRICADE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10384122February 23, 2011
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE EXHIBITED AN ABNORMAL CRACKING NOISE FROM THE FRONT END. THE CONTACT THEN NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CPNTACT PULLED OVER AND SHUT THE ENGINE OFF. THE CONTACT THEN NOTICED THE TRANSFER CASE WAS FRACTURED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE TRANSFER CASE WAS FRACTURED AND LEAKING FLUIDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 146,00 AND THE CURRENT MILEAGE IS 147,000. UPDATED 03/22/11*LJ UPDATED 11/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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