Nissan Murano Complaints

5,967 consumer complaints on file.

#10558659January 6, 2014
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, AND WAS TAKEN TO A DEALER. THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,555. UPDATED 1/16/14*CN UPDATED 01/28/14*LJ ...UPDATED 01-30-14 *BF THE CONSUMER STATED NISSAN REJECTED ANY SOLUTION TOWARD RESOLVING THE ISSUE. UPDATED 01/30/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558468January 4, 2014
POWER TRAIN
WE WERE DRIVING HOME (MY DAUGHTER WAS DRIVING) ABOUT 45MPH, AND THE CAR MADE A WHINNING NOISE THEN THE RPMS WERE GOING UP AND DOWN, THEN WHEN SHE PUSHED ON THE GAS THE CAR DID NOT ACCELERATE. GOT THE CAR HOME AND MY HUSBAND SAID HE WOULD LOOK AT IT. EVERY TIME WE START THE VEHICLE MAKES A HORRIBLE WHINNING NOISE. WE WERE GOING TO HAVE IT TOWED TO GET IT CHECKED OUT AND IN THE MATTER OF A FEW DAYS A SQUIRREL HAD GOTTEN UNDER THE HOOD AND ATE THE MAIN WIRE CASING. SO WE HAD IT TOWED TO WOODMEN NISSAN IN COLORADO SPRINGS SINCE WE COULDN'T DO ANYTHING UNTIL THAT WAS FIXED BECAUSE THE CAR HAD NO WIRING. THAT WAS 9-21-2013. WE GOT A CALL FROM WOODMEN NISS THAT THE PART WAS ON BACK ORDER AND WOULD BE AWHILE, WELL 12-21-2013 WE FINALLY GET A CALL THAT THE CAR IS DONE AND WE COULD COME GET IT. WHILE WE ARE WAITING FOR A CAR, I GOOGLED TRANSMISSION PROBLEMS WITH 2003 NISS MURANOS AND FOUND THE EXT THE WARRANTY TO 10YRS OR 120K, WELL WE ARE UNDER THE MILEAGE BUT 1 1/2 MONTHS OVER TIME. WE PURCHASED FROM OUR BROTHER IN LAW WHO WAS THE ORIGINAL OWNER. HE AND WELL AS US, TOOK VERY GOOD CARE OF THE VEHICLE IT WAS WELL MAINTAINED. NISS SAID THERE IS NOTHING THEY CAN DO SINCE IT IS OVER THE 10 YRS. I LOOKED BACK AT THE RECORDS AND THE VEHICLE WAS TAKEN IN ON SEVERAL OCCASIONS FOR LEAKING TRANSMISSION... I TOO BELIEVE NISSAN SHOULD BE RESPONSIBLE FOR A NEW TRANSMISSION AS IT WAS A BAD TRANSMISSION AND THEY KNEW IT WAS BAD. THEY ARE NOT WILLING TO DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558064January 1, 2014
SEATS
SEAT FRAME BRACKET ON DRIVER SEAT SNAPPED. PROBLEM IS WIDELY REPORTED ONLINE. AVOIDED DEALER RIPOFF FEE OF OVER $1,000 BY HAVING INDEPENDENT MECHANIC WELD THE FAILED HARDWARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558086January 1, 2014
SEATS
GOT IN MY CAR AND FELT THE DRIVER SIDE SEAT TILT. THE ARM UNDER THE SEAT BROKE. THIS IS A COMMON PROBLEM AS I HAVE BEEN REVIEWING THE INTERNET. ALTHOUGH THERE ARE NO FATALITIES AS OF YET, IT IS A PROBLEM NISSAN IS AWARE OF YET WILL NOT FIX. IT COSTS $500 AT MY NISSAN DEALER TO FIX THE SEAT BECAUSE IT IS "OUT OF WARRANTY". I KNOW THAT THIS PROBABLY WILL JUST BE PUT IN A FILE BUT IT WOULD BE NICE IF YOU COULD DO SOMETHING BEFORE SOME FAMILY OUT THERE WILL BE MISSING A FAMILY MEMBER IN DEATH DUE TO A FIXABLE PROBLEM THAT NISSAN REFUSES TO DEAL WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557971December 31, 2013
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE BRAKE AND BATTERY SENSOR WARNING LIGHTS SUDDENLY ILLUMINATED. THE VEHICLE ALSO WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ALTERNATOR HAD MALFUNCTIONED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557823December 30, 2013
SEATS
DRIVERS SEAT RAIL IS BROKEN AND ROCKS BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557875December 30, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE ALTERNATOR WIRES HAD FAILED AND THE BATTERY WAS UNABLE TO BE CHARGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 121,923.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557917December 30, 2013
STEERING
POWER STEERING LINE SPLIT, SPRAYING OIL OVER ENGINE, DRIVETRAIN AND ACCESSORIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557509December 28, 2013
VISIBILITY/WIPER
ISSUE WITH THE SUN VISOR ON BOTH SIDES. THE PASSENGER SIDE HAS BEEN FALLING FOR THE PAST 6 MONTHS AND NOW THE DRIVER SIDE IS STARTING TO FALL. POOR WORKMANSHIP ON THE PART OF NISSAN AND IT SHOULD BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557555December 28, 2013
ELECTRICAL SYSTEM
THE INTELLIGENT KEY SYSTEM AND THE KEY FOB DO NOT UNLOCK THE DOORS CONSISTENTLY. THEY DO NOT UNLOCK THE DRIVER OR FRONT PASSENGER DOORS AT ALL, AND FROM TIME TO TIME WILL UNLOCK THE REAR DOORS. WE HAVE BEEN EXPERIENCING THIS FOR OVER A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557003December 23, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG SERVICE CHIME SOUNDED AND THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V521000 (AIR BAGS ELECTRICAL SYSTEM) THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 WAS AND THE CURRENT 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556614December 19, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE SUNROOF EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC DIAGNOSED THAT THE SUNROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556517December 18, 2013
ELECTRICAL SYSTEM
WHILE DRIVING AT AROUND 30 MILES PER HOUR A LOUD NOISE COMING FROM UNDER THE DASHBOARD GPS SCREEN WAS VERY NOTICEABLE AND AT THE SAME TIME THE SCREEN WENT BLACK FOR ABOUT 45 SECONDS THEN IT CAME UP ALIVE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556034December 14, 2013
POWER TRAIN
WELL I WAS DRIVING REGULAR TO HEAVY TRAFFIC TRANSMISSION JUST LOCKED ON ME CAR STARTED SHAKING HAD TO PULL TO THE SIDE AFTER OTHER DRIVER'S STOP TO TRY TO HELP THE CAR TURNS ON BUT WHEN YOU GET TO 40 IT STARTS JERKING AND WONT SHIFT I TOOK IT TO MECHANIC SHOPS THEY PUT IT ON THE COMPUTER AND NOTHING COMES UP HE RAN IT FOR A WHILE AND IT RAN OK. AGAIN A DAY LATER IM ON MY WAY TO WORK AND IT DID IT AGAIN THIS TIME I ALMOST GOT HIT FROM BEHIND AT THIS POINT IM SCARED TO DRIVE THIS CAR. SOME ONE PLEASE HELP ME I HAVE 3 SMALL CHILDREN THAT COMMUTE WITH ME AND IM SCARED THAT WE WILL GET INTO AN ACCIDENT. IS ANYONE AWARE OF ANY FACTORY DEFECTS ON THESE MURANOS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555785December 12, 2013
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S SIDE SEAT BECAME COMPLETELY DETACHED FROM THE FRAME, CAUSING THE SEAT TO TILT AND NOT REMAIN IN A SECURE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SEAT BRACKET WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555513December 10, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO DECELERATE WITH EXTREME HESITATION. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION BUT FAILED TO RESTART ONCE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT HEAD GASKET WAS FRACTURED. THE TECHNICIAN RECOMMENDED THAT THE ENGINE BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555533December 10, 2013
POWER TRAIN
MY 2009 NISSAN MURANO WILL HESITATE FOR 10-20 SECONDS WHILE I DRIVING DOWN THE ROAD OR HEADING UP HILL. I TOOK IT TO THE ESCONDIDO NISSAN DEALERSHIP AND THEY STATED THAT MY TRANSMISSION NEEDED TO BE REPLACED. THEY REPLACED IT AT A GREAT COST TO ME, BUT I AM EXPERIENCING THE SAME HESITATION. IT IS DANGEROUS BECAUSE MY CAR WILL STOP FOR NO GOOD REASON, CAUSING THOSE BEHIND ME TO HAVE TO SLAM ON THEIR BRAKES. NISSAN STATES THAT BECAUSE I RECEIVED AN UPGRADED TRANSMISSION AND UPGRADED PARTS, I CAN EXPECT THIS SORT OF HESITATION FROM HERE ON OUT. I DO NOT FEEL SAFE DRIVING MY VEHICLE AND NISSAN IS NOT REPAIRING MY VEHICLE IN ORDER TO MAKE IT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555287December 9, 2013
STEERING
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE WHEN THE CONTACT WAS INFORMED THAT THE POWER STEERING HOSE WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554842December 4, 2013
SEATS
BROKEN SEAT FRAME. WHILE APPROACHING A RED LIGHT THE DRIVER'S FRONT SEAT HAD A SNAPPING SOUND AND I BEGAN LEANING TOWARD THE LEFT. SEAT NOW ROCKS AND LEANS TOWARD THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554057November 28, 2013
POWER TRAIN
CAR DEVELOPED LOAD RUMBLING IN THE FRONT END. PROGRESSIVELY GETTING LOUDER. CAR THEN BEGAN TO SURE AND OR LOOSE POWER AT RANDOM INTERVALS .. AS SO MANY OTHERS HAVE STATED CVT FAILING. LEARNED ABOUT THIS PROBLEM AFTER THE FACT. WAS AMAZED TO SEE HOW MANY PEOPLE HAD FILED COMPLAINTS WITHOUT ANY RESPONSE OR HELP FROM NISSAN. NO RECALL NO HELP GETTING CAR CREDIT, AS IT IS VALUELESS IN TRADE AT DEALER. FORTUNATE THAT MINE SEEMED TO LAST LONGER THAN MOST. COST 4 TO 6 THOUSAND TO FIX... MORE THAN CAR IS WORTH AT THIS POINT. LEFT WITH NO WAY GETTING RID OF IT OR GETTING NEW VEHICLE. CAR THAT I THOUGHT WOULD HAVE GOOD TRADE IN VALUE ABSOLUTELY NO ONE WANTS TO TOUCH. BEEN OFFERED 1000 MAX FOR IT AT SEVERAL DIFFERENT DEALERS. SHOCKED THAT A COMPANY SIZE OF NISSAN WOULD NOT WORK WITH THERE CUSTOMERS... AT LEAST OFFERING REASONABLE COMPENSATION FOR CURRENT VALUE OF VEHICLE. IM SURE NISSAN WILL NEVER BE CONSIDERED IN MY CAR BUYING DECISIONS AGAIN. PROBLEM HAS POTENTIAL TO BE DEADLY FOR EVERYONE IN VEHICLE AS THE CAR LOOSES POWER OR SURGES WITHOUT WARNING. I AM SURE THEY WILL BE SUED SHORTLY WHEN AN ENTIRE FAMILY LOOSES THERE LIFE BECAUSE NISSAN REFUSES TO ACKNOWLEDGE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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