Nissan Murano Complaints

5,967 consumer complaints on file.

#10598376June 15, 2014
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
NEW VEHICLE WAS BOUGHT SEPTEMBER 2009. ON 04/26/2011, EAST CHARLOTTE NISSAN'S MECHANICS CHANGED TRANSFER CASE BECAUSE LEAKING. VEHICLE HAD 29,505 MILES. ON MARCH 24, 2014, ECN'S ASSISTANT SERVICE MANAGER SAID IT IS NECESSARY TO CHANGE TRANSFER CASE AND GASKET BECAUSE LEAKING. VEHICLE HAD APROX 70,000 MILES. AFTER OWNER REQUESTED HELP TO NC CONSUMER PROTECTION, ECN'S GENERAL MANAGER REPLIED NEITHER OF THOSE LEAKS WOULD BE CONSIDERED ABNORMAL SINCE REPAIR WAS NEARLY THREE YEARS AND VEHICLE WAS DRIVEN 50,000 MILES. ALSO, HE STATES THAT OWNER BECAUSE HIS FINANCIAL SITUATION WANTS TO GET VEHICLE FIXED AT NO COST AND THAT IS DISHONEST AND UNETHICAL. OWNER NEVER TRIED TO GET A FREE REPAIR. HE ONLY WOULD LIKE TO KNOW: WHY TRANSFER CASE AND GASKET SHOULD BE CHANGED EVERY THREE YEARS BECAUSE LEAKING? HOWEVER, THE FIRST TIME THEY WERE CHANGED HAPPENED AFTER ONE YEAR AND SEVEN MONTHS AND WITH LESS THAN 30,000 MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598039June 13, 2014
FUEL/PROPULSION SYSTEM, ENGINE
MY 2006 NISSAN MURANO WAS PURCHASED USED MARCH 2013. SINCE THEN, I HAVE PUT OVER $4,000 WORTH OF REPAIRS INTO IT AND I AM STILL HAVING PROBLEMS. THE LATEST ISSUE IS THE CAR HAVING NO POWER WHEN PUSHING ON THE ACCELERATOR AND IT WILL SURGE WHEN YOU FINALLY GET IT TO GO. I'VE REPLACED FUEL FILTER, CATALYTIC CONVERTERS, TRANSFER CASE JUST TO NAME A FEW OF THE REPAIRS. I AM IN THE REPAIR SHOP AT LEAST 2X/MONTH! NOW I READ WHERE THERE ARE MANY OTHERS HAVING THE SAME PROBLEM AND NISSAN IGNORING THE COMPLAINTS! I NOW HAVE A CAR I AM MAKING A HUGE CAR PAYMENT ON THAT I CANNOT DRIVE! PLUS I DO NOT HAVE THE MONEY TO REPLACE THE TRANSMISSION! I WORK IN HOSPICE AND I DRIVE TO SEE PATIENTS EVERY DAY AND NOW I HAVE NO VEHICLE!!!! SO IT IS NOW AFFECTING NOT ONLY MY PERSONAL LIFE BUT MY WORK ENVIRONMENT!!!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598235June 13, 2014
TIRES, TIRES:BEAD
COOPER CS4 TOURING TIRES LEAKING AIR IN COLD WEATHER. I HAVE A NISSAN MURANO, THIS WINTER WITH THE VERY COLD TEMPERATURES THESE TIRES HAD TO HAVE AIR ADDED EVERY WEEK. I'M TALKING ABOUT 5 TO 6 POUNDS OF PRESSURE. HAD THEM BEAD SEALED BUT THEY CONTINUED TO LEAK. POSTED COMPLAINTS ON MURANO WEB SITES AND WAS TOLD BY OTHER DRIVERS WITH COOPER TIRES," THE PROBLEM WAS THE COOPER TIRES." HAD THE OEM GOODYEARS TILL 55K AND NEVER HAD THIS PROBLEM. I AM POSTING THIS NOW SO OTHER PEOPLE WITH THESE TIRES WILL CHECK THEM MORE OFTEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597797June 12, 2014
AIR BAGS
AIRBAG LIGHT ON DASH WENT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597858June 12, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
MY VEHICLE HATCH BACK WILL NOT OPEN UNLESS I USE THE EMERGENCY LOCK WHICH IS LOCATED INSIDE THE VEHICLE. THIS CONCERNS ME BECAUSE IF THERE WAS AN EMERGENCY WHERE I WOULD NEED TO OPEN THE REAR HATCH FROM THE OUTSIDE I WOULDN'T BE ABLE TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597989June 12, 2014
FUEL SYSTEM, GASOLINE, POWER TRAIN
I PURCHASED MY SUV NEW IN 2004 I HAVE FOLLOWED ALL REQUIRED DEALER MAINTENANCE. LAST YEAR THE SUV BEGAN TO SEEK TO STALL OR IGNORE THE ACCELERATOR. IF I PRESSED THE GAS TO THE FLOOR THE SUV WOULD NOT MOVE, THEN SUDDENLY IT WOULD TAKE OFF. IT SEEMS TO HAVE THIS ISSUE RANDOMLY AND EVEN SEEMS TO STALL AS I MAKE LEFT TURNS ACROSS TRAFFIC LANES. TODAY WAS SCARY, I NEED MY VEHICLE TO GET TO WORK, BUT I'M AFRAID TO DRIVE IT. THERE ARE HUNDREDS OF CONSUMER ISSUES ON LINE ALL WITH THE SAME ISSUE. NISSAN EXTENDED WARRANTIES FOR THIS ISSUE BUT NEVER NOTIFIED MOST OF US. LIKE TOYOTA WILL THERE HAVE TO BE FATALITIES IN ORDER FOR YOUR AGENCY TO FORCE A RECALL AND HOLD THEM ACCOUNTABLE? CLEARLY NISSAN KNEW THE CVT TRANSMISSIONS WERE FAULTY, ARE FAULTY. I DON,T EXPECT A RESPONSE BUT SOMETHING NEEDS TO BE DONE. PROTECT US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597612June 11, 2014
AIR BAGS, SEATS
IN 2013 I HAD TO HAVE MY DRIVER SEAT BRACKET WELDED DUE TO IT BREAKING. MY AIRBAG LIGHTS FLASH CONTINUOUSLY SINCE ABOUT 2006 AND I WAS TOLD THAT IT WOULD BE A FEW THOUSAND DOLLARS TO REPLACE THE SENSOR, ALSO MY CHECK ENGINE LIGHT COMES ON AND THEN GOES OFF. WHEN I TOOK IT IN THEY SAID IT COULD BE SEVERAL THINGS FROM CATALYTIC CONVERTER TO AN EXHAUST ISSUE AND THAT IT WOULD BE TRIAL AND ERROR TO FIGURE OUT WHICH WOULD REMY THE PROBLEM. NOT TO MENTION MY DRIVER SIDE VISOR WONT STAY UP AND MY ALTERNATOR KEEPS DRAINING MY BATTERY SO I HAVE TO REPLACE YEARLY. SOMEONE PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597622June 11, 2014
SEATS
THE DRIVER SEAT HYDRAULIC MECHANISM BROKE AND THE SEAT DOES NOT MOVE FORWARD OR BACKWARD MAKING IT DANGEROUS FOR THE DRIVER THAT NEEDS TO ADJUST THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597740June 11, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597753June 11, 2014
SEAT BELTS, POWER TRAIN, SEATS
T BONED BY A MAIL TRUCK BROKE MY ARM LEG TIBIA DISLOCATED FEMUR SHOULDER BROKEN PELVIS. *TR
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10597265June 9, 2014
SEATS
I WAS DRIVING HOME AND I HEARD A LOUD POP AND MY DRIVERS SIDE SEAT FELL INTO THE DRIVERS SIDE DOOR AND I SWERVED INTO ONCOMING TRAFFIC. THANKFULLY, THERE WERE NO CARS THAT WERE CLOSE AND NO ACCIDENT OCCURRED. I CALLED THE DEALER IN MY TOWN AND FOUND OUT IT WAS GOING TO COST $1400.00 TO FIX THE ISSUE. I CALLED SALVAGE YARDS AND COULD ONLY FIND A SEAT IN A TOWN 4 HOURS AWAY SO IT WOULD COST EXTRA TO HAVE THE SEAT SHIPPED HERE ($300.00). IN MY RESEARCH I FOUND OUT IT HAS BEEN A COMMON PROBLEM AND DECIDED TO LOOK TO SEE IF THERE HAD BEEN A RECALL. I READ ALL OF THE COMPLAINTS ON THIS SAME ISSUE AND OTHERS FROM THIS PAGE AND DETERMINED TO TAKE IT TO A LOCAL WELDER AND HAVE THE FRAME WELDED BASED ON THE FACT THAT THE CHAIR WOULD BREAK AGAIN EVEN IF THE PART HAD BEEN REPLACED WITH A NEW OR USED PART. THE GUY AT THE SHOP TOLD ME THAT THE FRAME SUPPORTING THE SEAT WAS PAPER THIN. HE COULD FIX IT AND BEEF IT UP SO THAT THE PROBLEM WOULD NOT HAPPEN AGAIN. IT COST $159.00 TO FIX AND AT THIS TIME IT IS WORKING QUITE WELL. I AM SADDENED TO FIND OUT THAT NISSAN WILL NOT STAND BY THEIR PRODUCT AND FIX THIS ISSUE! I HAVE TOLD EVERYONE I KNOW SO THAT THEY COULD PASS ON THE INFORMATION TO FRIEND'S WHO HAVE NISSAN'S. I AM AFRAID TO CONTINUE TO DRIVE THIS CAR DUE TO THE OTHER ISSUES THESE CARS HAVE BASED ON SOME OF THE COMPLAINTS I HAVE READ ON THIS SITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596899June 8, 2014
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
RATTLING NOISE OCCURRED COUPLE MONTHS AGO THEN HEARD WINDING NOISE DURING SLOW SPEEDS. YESTERDAY, THERE WAS LOUD CLANKING NOISE AT 25MPH AND THE CAR STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596856June 7, 2014
VISIBILITY
THE HINGE MECHANISM THAT KEEPS THE SUN VISOR IN THE UP POSITION, FAILS CAUSING THE VISOR TO RANDOMLY FALL WHILE I'M DRIVING. THIS CAUSES ME TO BE STARTLED & ALSO IS A VISIBILITY PROBLEM. THIS SHOULD BE A SAFETY RECALL! AFTER EVENTUALLY GETTING SO BAD IT WOULD NOT STAY UP AT ALL & THEN FINDING OUT IT WOULD COST $300+ TO REPLACE, I'M STUCK USING A VELCRO STRAP ATTACHED TO DRIVERS SIDE "O-S@&T" BAR TO KEEP IT UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596579June 6, 2014
VISIBILITY/WIPER
MY DRIVERS SIDE VISOR HAS STARTED FLOPPING DOWN INTO MY LINE OF VISION. WHETHER IT'S FORWARD TOWARD THE WINDSHIELD OR UP AGAINST THE ROOF'S INTERIOR. IT'S GOTTEN PROGRESSIVELY WORSE AND IS A SERIOUS CONCERN, ESPECIALLY WHEN MY 6'0 HUSBAND IS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596377June 5, 2014
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT BRACKET FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596461June 5, 2014
SEATS
PURCHASED MY NISSAN MURANO 2006 IN SEPT 2009.TODAY, WHILE SITTING IN MALL PARKING LOT, I HEARD A LOUD SOUND AND THE DRIVER'S FRONT SEAT DROPPED TO THE LEFT. UNSURE WHAT HAD HAPPENED, I BEGAN TO DRIVE OFF AND MY SEAT BEGAN TO SHIFT LEFT AND RIGHT. COULD NOT STABILIZE AT ALL! VERY VERY UNSAFE DRIVE HOME!! THIS IS INDEED A SAFETY HAZARD. I CANNOT DRIVE MY VEHICLE THE WAY IT IS NOW. CANNOT BEGIN TO AFFORD WHAT DEALER IS ASKING FOR REPAIR. WHAT AM I TO DO? THE REVIEWS INDICATE I AM NOT ALONE ON THIS CRUCIAL ISSUE. NISSAN SHOULD BE REQUIRED TO HELP THE MURANO OWNERS OUT. THAT OBVIOUSLY IS A FAULTY PART AND THE CONSUMER SHOULD NOT BE LEFT HOLDING THE BAG! PLEASE PROVIDE A REMEDY FOR THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595921June 3, 2014
SEATS
THE DRIVERS SEAT CAME OFF THE HINGES. THIS COULD CAUSE A VERY DANGEROUS SITUATION. HOW IS IT EVEN POSSIBLE THAT THERE IS NO RECALL FOR THIS PROBLEM. I DID SOME RESEARCH, AND THIS IS HAPPENED TO MANY OF THEIR CARS. HOPE SOMEONE CA HELP WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595453June 2, 2014
SEATS
MY WIFE NOTICED THAT THE DRIVER'S SEAT TILTS BACKWARDS AND ROCKS. I'VE ALSO HAD THIS OCCUR TO ME WHEN I GET IN TO DRIVE THE CAR. THE SEAT SINKS AS A MOVE IT BACK BEFORE I DRIVE. WHEN NO ONE IS IN THE SEAT, YOU CAN ACTUALLY ROCK THE SEAT BACK AND FORTH. WHEN I LOOKED UNDER THE SEAT I CAN SEE WHAT APPEARS TO BE A BROKEN WELD IN THE LEFT-REAR PORTION OF THE SEAT FRAME. I CAN ONLY IMAGINE WHAT A NEW SEAT WOULD COST. HOW THIS ISN'T A SAFETY CONCERN AND NOT PART OF A RECALL IS PERPLEXING TO SAY THE LEAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595509June 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THE INTAKE AIR DUCT NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595381June 1, 2014
ENGINE, STEERING, FUEL SYSTEM, GASOLINE
THE FIRST TIME THAT THIS ISSUE HAPPENED I WAS DRIVING DOWN A MOUNTAIN WITH LOTS OF CURVES WHEN THE CAR LOST POWER. I WOULD PRESS ON THE GAS PEDAL BUT THE CAR WOULD NOT RESPOND AS I STARTED TO HEAD INTO A CURVE ALL THE LIGHTS IN MY CENTER CONSOLE CAME ON AND THE CAR SHUT ITSELF OFF. I QUICKLY PROCEEDED TO PUT THE CAR IN NEUTRAL WITH ONE HAND AND WITH THE OTHER ON THE STEERING WHEEL DRIVING THE VEHICLE AS I WAS GOING AROUND A SHARP CURVE. I WAS ABLE TO START IT UP AGAIN BUT THIS WAS IN MY OPINION VERY DANGEROUS. I TOOK IT TO THE NISSAN DEALERSHIP AND THEY COULD NOT FIGURE OUT WHAT THE ISSUE. SOME MONTHS LATER I WAS DRIVING AROUND TOWN AND MY MURANO WOULD NOT MOVE EVEN THOUGH I WAS PRESSING THE GAS PEDAL ALL THE WAY TO THE FLOOR I PULLED OVER TO INSPECT THE ENGINE COMPARTMENT TO SEE IF I COULD FINED THE PROBLEM. FINALLY AFTER ABOUT 45 MIN. IT REGAINED THE ABILITY TO MOVE AGAIN. I HAVE TAKEN IT TO DIFFERENT MECHANICS BUT THEY HAVE NOT BEEN ABLE TO GET A CODE FOR THIS PROBLEM AND ALL I KEEP HEARING FROM THEM IS TO CONTINUE TO DRIVE IT UNTIL IT GETS WORSE. AS I HAVE STATED BEFORE I FIND THIS ISSUE TO BE VERY DANGEROUS AND THAT IS WHY I SEND NISSAN AN EMAIL TO LET THEM KNOW ABOUT MY DISSATISFACTION WITH THEIR PRODUCT AND TO LET THEM KNOW THAT I WILL NEVER AGAIN PURCHASE ANOTHER NISSAN PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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