Nissan Maxima Complaints
6,958 consumer complaints on file.
- #10690527February 25, 2015ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE ENGINE, THE KEY WARNING LIGHT ILLUMINATED AND THE ENGINE FAILED TO START WHEN THE AUTOMATIC PUSH BUTTON WAS PRESSED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK MECHANISM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690620February 25, 2015STEERING
ON FEB 24, 2015, I GOT INTO MY 2010 NISSAN MAXIMA TO TAKE SON TO SCHOOL AND CAR WOULD NOT START. AFTER DOING A HOST OF TROUBLESHOOTING (BATTERY, FUSES) NOTHING TURNED UP. HAD IT TOWED TO THE DEALERSHIP AND DIAGNOSTIC TEST DETERMINED THE ELECTRONIC STEERING COLUMN WAS DEFECTIVE. I DID SOME RESEARCH ON THIS ISSUE AND DISCOVERED MILLIONS OF CONSUMER COMPLAINTS ABOUT THIS ISSUE. NISSAN WAS WELL AWARE OF PROBLEM AND RECALLED THE 2009 NISSAN MAXIMA MODELS , AND EXTENDED THE RECALL WARRANTY TIL FEB 2015 TO FIX ISSUE. HOWEVER, THEY DID NOTHING FOR THE 2010 MODELS. WHEN YOU PURCHASE A CAR, YOU ARE ROBBED AT THE DEALERSHIP AND ROBBED AGAIN OF YOUR HARD EARNED MINIMUM WAGE INCOME DUE TO SHODDY WORKMANSHIP THAT COST THOUSANDS. LESSON LEARNED NEVER BUY A NISSAN MAXIMA. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690197February 24, 2015ELECTRICAL SYSTEM
CAR SUDDENLY WOULD NOT START....START BUTTON COULD NOT BE PRESSED. HAD TOW TO NISSAN AND CONFIRMED IT WAS THE STEERING LOCK CONTROL UNIT. THEY WANT $1000 TO FIX IT! IT ONLY HAS 31000 MILES. IT WAS PURCHASED IN SEPT 2009 AND THE 2009 MODEL WARRANTIES WERE EXTENDED! I'M FURIOUS! *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690326February 24, 2015STEERING, ELECTRICAL SYSTEM
I WENT TO START MY 2010 MAXIMA AND IT WOULDN'T START. I THOUGHT IT WAS THE BATTERY, SO I CHANGED IT. NO DIFFERENCE. THEN I SAW THAT THE KEY INDICATOR WAS LIT ON MY DASHBOARD. SO I CHECKED MY KEY FOB, IT WAS FINE. THEN I BEGAN TO GOOGLE THE ISSUE AND SAW THAT THERE WAS A RECALL ON THE 2009 ALTIMA/MAXIMA'S ON THE ELECTRONIC STEERING COLUMN LOCK (ESCL). I READ THAT OWNERS OF MAXIMA'S WOULD REMOVE THE BOTTOM DASHBOARD AND JIGGLE OR TAP THE ESCL AND THE CAR WOULD EVENTUALLY START. I TRIED THIS REMEDY, AND IT WORKED...TEMPORARILY. THE LIGHT WENT OFF BUT THE VERY NEXT DAY IT CAME BACK ON. I WAS HESITANT TO START MY CAR AFTER THE INCIDENT. THE CAR STARTED BUT THE LIGHT STAYED ON. I ASSUMED THAT THERE WAS AN ELECTRICAL ISSUE, BUT SINCE THE CAR STARTED I WENT ON ABOUT MY DAILY ROUTINE. THEN IT HAPPENED, I WAS AWAY FROM MY HOME, ON A DATE, IN THE SNOW, AND IT WOULDN'T START AGAIN. THERE I WAS TRYING TO START MY CAR WITHOUT TOOLS IN THE SNOW!! THERE ARE COUNTLESS COMPLAINTS ABOUT THIS ISSUE ON THE INTERNET. MANY HAVE GONE UNRESOLVED, AND THERE ARE MANY UNSATISFIED NISSAN OWNERS OUT THERE. I LOVE MY MAXIMA, BUT I AM VERY UNSATISFIED WITH NISSAN AND HOW THEY HAVE HANDLED THIS ISSUE. ESPECIALLY SINCE THEY ADMITTED FAULT WITH THE 2009 MODEL, YET NEW MODELS STILL HAVE THE SAME ISSUE. I CONTACTED NISSANASSIST.COM AND FILED A COMPLAINT AND WAS TOLD THAT THEY WE'RE SORRY BUT THAT THEY WOULD NOT ASSIST ME. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10689956February 23, 2015VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
THE REAR GLASS PANEL OF SUNROOF "EXPLODED" WITH CHUNKS OF GLASS COMING OFF THE PANEL AND OVER THE NEXT FEW HOURS THE ENTIRE PANEL EXHIBITED MAJOR CRACKING THROUGHOUT. SUNROOF WAS CLOSED AT THE TIME AND OUTSIDE TEMPERATURE WAS ABOUT 45 DEGREES. WIFE WAS SLOWING ON HIGHWAY TO TURN INTO DRIVEWAY. SHE STATED THE NEAREST VEHICLE WAS OVER 1/4 MILE AHEAD OF HER SO NO POSSIBILITY OF ROCK BEING THROWN FROM THEIR TIRES. SOUNDED LIKE A SHOTGUN BLAST IN THE CAR WHEN IT OCCURRED. SINCE IT WAS THE BACK PANEL NO GLASS FELL INTO THE CAR THAT WE COULD SEE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10689538February 20, 2015SUSPENSION
CLICKING NOISE IN FRONT SUSPENSION AT INITIAL BACK UP OR FORWARD MOVING AFTER CAR HAS SETTLED FOR OVER SEVERAL HOURS. IT ONLY CLICKS ONE TIME. FRONT END SHAKES AT SPEEDS OVER 60 MILES AND HOUR ON SMOOTH HIGHWAY SURFACES. NISSAN STATES IF THE ISSUE CAN NOT BE DUPLICATED WHEN THEY TEST IT THEN IT CAN NOT BE ADDRESSED. PENSKE NISSAN TURNERSVILLE NJ. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10684269February 19, 2015STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10689418February 19, 2015STRUCTURE:BODY, WHEELS, AIR BAGS, VEHICLE SPEED CONTROL
WHILE PARKING CAR IT SPONTANEOUSLY ACCELERATED ACROSS THE PARKING LOT, THE BORDERING STREET AND INTO ANOTHER PARKING LOT BEFORE STOPPING. THE CARS LEFT SIDE, RIGHT SIDE, FRONT BUMPER, TIRES AND SUSPENSION WERE DAMAGED. THOUGH NO OTHER CARS WERE HIT, COMMERCIAL GARBAGE CANS, STOP SIGN, TELEPHONE POLE AND A SERIES 4 CURBS INFLICTED DAMAGE. THE AIR BAGS DID NOT DEPLOY DESPITE HAVING THEM CHECKED BY THE DEALER AS REQUIRED BY A RECALL. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10689478February 19, 2015SERVICE BRAKES
AT TEMPERATURES BELOW 20 F THE BRAKE PEDAL WILL NOT DEPRESS AND THE CAR WILL NOT STOP. THIS IS A RECURRING INCIDENT. MOST RECENTLY, PULLED AWAY FROM PARKING SPOT (STREET PARKING) AND DROVE TOWARDS AN INTERSECTION WITH A STOP SIGN. TRIED TO STOP, BUT THE BRAKE PEDAL WAS STUCK (WOULD NOT DEPRESS) AND THE CAR ROLLED PAST THE STOP SIGN UNTIL IT EVENTUALLY ROLLED TO A STOP ON THE OTHER SIDE OF THE ROAD. HONKED HORN TO AVOID COLLISION AS THE STREET I CROSSED IS A BUSY TWO-WAY ROAD. KEPT THE CAR IN PARK FOR ABOUT A MINUTE WHILE PUMPING THE BRAKES, AND THEY WORKED AGAIN AFTER THAT. THIS SEEMS TO BE A MAJOR COMPLAINT OF 2005 ALTIMA OWNERS AS WELL, PLEASE REFER TO THE FOLLOWING WEBPAGE: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2005/NISSAN/ALTIMA/HYDRAULIC+BRAKE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683866February 17, 2015STEERING
I WENT TO TURN ON MY HUSBAND'S 2010 NISSAN MAXIMA THIS MORNING, AND IT DIDN'T TURN ON. THE BRAKE PEDAL WAS HARD TO PUSH, AND THE START BUTTON DIDN'T DO ANYTHING BUT ILLUMINATE THE "LOCK" LIGHT ABOVE THE START BUTTON. I PULLED OUT THE OWNERS MANUAL TO SEE WHAT THE PROBLEM WAS, AND ONCE I FOLLOWED THE INSTRUCTIONS THAT WERE IN THE OWNERS MANUAL TO UNLOCK THE STEERING WHEEL, NOTHING HAPPENED. I HAD TO CALL A TOW COMPANY TO HAVE THE CAR TOWED TO THE NEAREST NISSAN DEALERSHIP. THE SERVICE ADVISOR THAT ASSISTED ME SAID THAT IS WOULD BE COVERED BY THE "NISSAN EXTENDED WARRANTY" THAT THEY HAD FOR THIS SPECIFIC ISSUE (STEERING WHEEL LOCK) BUT THEN WHEN I CALLED LATER TO GET AN UPDATE, SHE ADVISED ME THAT UNFORTUNATELY MY CAR DID NOT MEET THE WARRANTY CRITERIA, WHATEVER THAT MEANS. AFTER DOING SOME RESEARCH ONLINE, I HAVE NOTICED MANY 2010 NISSAN MAXIMA'S HAVING THE SAME ISSUE, SO AS TO WHY THEY ONLY COVER THE 2009'S IS BEYOND MY UNDERSTANDING. THIS IS A SERIOUS ISSUE THAT I HOPE NISSAN CAN CORRECT FOR THE 2010 MAXIMA OWNERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683895February 17, 2015ENGINE
TL* THE CONTACT OWNS A 2003 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683631February 16, 2015STEERING, ELECTRICAL SYSTEM, ENGINE
I HAVE 2010 NISSAN MAXIMA SV . STOPPED BY FOR GAS AND THE START BUTTON DID NOT RESPOND. READ ONLINE AND FOUND POTENTIAL STEERING LOCK ISSUE. CALLED NISSAN CONSUMER SERVICE BEFORE CONTACTING DEALER. SAY HAVE TO BRING TO DEALER TO DIAGNOSE. NISSAN CONSUMER TOTALLY USELESS. CONFIRM AND DID NOT HELP. SAY THERE WAS A CAMPAIGN FOR RECALL ON STEERING WHEEL LOCK FAILURE BUT DOES NOT APPLIES TO MY VEHICLE. I ASKED AT LEAST HELP ON THE COST OR DISCOUNT ON PARTS SINCE IT'S MANUFACTURE DEFECT. THEY SAY NO. HAVE NO CHOICE. PAID 110 TO TOW TO DEALER AND 900 BUCKS FOR PART AND LABOR TO FIX OUT OF POCKET. NOT HAPPY CONSUMER. HOPEFULLY IF WE GET ENOUGH COMPLAINTS IN.. NISSAN WILL DO MANDATORY RECALL IF WE GET GOVERNMENT INVOLVEMENT. PLEASE EVERY ONE WITH SIMILAR ISSUES FILE THE COMPLAINT REPORTS.!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683636February 16, 2015STEERING, ELECTRICAL SYSTEM
THE ELECTRONIC STEERING COLUMN LOCK (ESCL) FAILED ON MY 2010 NISSAN MAXIMA. NISSAN WANTS OVER $900 OUT OF POCKET TO REPLACE THE PART ALTHOUGH THIS IS A DOCUMENTED PROBLEM IN MANY DIFFERENT MODELS AND YEARS OF NISSAN VEHICLES THAT USE THE SAME PART. THERE IS NO RECALL OR REIMBURSEMENT PROGRAM IN PLACE AS THIS TIME. THERE IS FOR THE 2009 ALTIMA AND MAXIMA BUT NOT THE 2010 MODELS EVEN THOUGH THEY USE THE SAME PART. MY CAR FUNCTIONS COMPLETELY FINE BUT WITHOUT THIS PART BEING REPLACED I CANNOT START MY CAR. SOMETHING NEEDS TO BE DONE ABOUT THIS IMMEDIATELY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683444February 14, 2015STEERING, ELECTRICAL SYSTEM, ENGINE
MY WIFE WENT SHOPPING BEFORE THE BLIZZARD, CAME OUT CAR WOULDN'T START, I HEAR THIS IS A COMMON ON THIS YEAR OF CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683142February 13, 2015STEERING:COLUMN
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHEN TRYING TO START THE VEHICLE, THE "NO KEY" WARNING LIGHT ILLUMINATED. AS A RESULT, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683160February 13, 2015STEERING
NTB09-094 STEERING COLUMN COMFORT ADJUSTMENT THE STEERING COLUMN POWER ADJUSTMENT (TILT OR TELESCOPE) DOES NOT WORK OR MAKES ABNORMAL NOISE WHEN OPERATING THE SWITCH. ALTHOUGH IT IS KNOWN PROBLEM AND DEFECT IT IS NOT COVERED BY ANY WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683171February 13, 2015STEERING, ENGINE
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. WHEN THE CONTACT APPLIED THE BRAKE PEDAL TO SHIFT THE VEHICLE INTO DRIVE, THE ENGINE STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 04/06/15*LJ UPDATED 9/21/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683370February 13, 2015STEERING, ELECTRICAL SYSTEM
I GET IN MY CAR BY OPENING THE DOORS WITH MY INTELLIGENT KEY (IN OTHER WORDS, THE BATTERY ISN'T DEAD). ONCE INSIDE THE CAR, THE KEY LIGHT BLINKS ON EVEN THOUGH I HAD THE KEY IN MY HAND. I CAN'T START THE CAR OR EVEN PRESS THE BRAKE IN, THE CAR WON'T GO INTO ACC MODE BECAUSE IT DOESN'T DETECT THE KEY (AGAIN, I'M ABLE TO LOCK, UNLOCK DOORS, OPEN HOOD AND EVEN SOUND OFF THE ALARM THROUGH THE SAME INTELLIGENT KEY..?) .I PUT THE FOB INTO THE SLOT AND IT FLASHES TO EJECT IT...NOW MY CAR WILL NOT START AND MY WINDOWS ARE STUCK DOWN...I WENT TO GET MY OTHER KEY FOB AND STILL DOESN'T READ THE KEY...NOW MY CAR IS STUCK AND I CAN NOT DRIVE IT...SOOOO WHAT I HAVE TRIED TO DO WAS BEATING ON THE STEERING COLUMN, MAKING IT TILT AND ALL OVER N OVER AND NOTHING... UNPLUGGING THE BATTERY FOR OVER 30 MINUTES IN HOPES OF 'RESTARTING' THE ALARM SYSTEM PUTTING IN THE INTELLIGENT KEY INTO THE SLOT WHERE THE KEY GOES (OFF THE LEFT SIDE OF THE STEERING WHEEL) ..STILL KEY LIGHT BLINKS INDICATING I NEED A KEY....NOW LOOKING THIS UP THERE ARE ALOT OTHERS WITH THIS PROBLEM WITH A 09-10 NISSAN MAXIMA AND THE GTR HAS SAME ISSUE AND A RECALL WAS DONE ON THAT...SO CAN WE PLEASE GET A RECALL ON THE 09 NISSAN MAXIMA SO THIS CAN BE SOLVED FOR MYSELF AND OTHERS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683403February 13, 2015ENGINE
I WAS INSPECTING UNDER THE HOOD AND THE RADIATOR SPLIT AT THE TOP, SPRAYING COOLANT EVERYWHERE. THE CAP WAS FUNCTIONING. NO INJURY BUT VERY DANGEROUS. THE RADIATOR LOOKS LIKE IT IS MADE OF SOME TYPE OF PLASTIC. I HAVE A PHOTOGRAPH OF THE RADIATOR. I CONTACTED NISSAN AND THEY TOLD ME TO TAKE IT TO A DEALER. I DIDN'T ASK FOR COMPENSATION. I ASKED THAT THE NISSAN ENGINEERING DEPT REVIEW THE DEFECT FOR SAFETY REASONS AND RECEIVED NO REPLY. I REPLACED THE RADIATOR MYSELF. THIS IS A SAFETY ISSUE. I HAVE THE RADIATOR IN MY GARAGE. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683091February 12, 2015STEERING
I WAS AT A NISSAN DEALERSHIP GETTING A NEW INTELLI-KEY MADE FOR THE CAR WHEN THE STEERING WHEEL LOCK BROKE. I FOUND OUT THIS WOULD BE THE THIRD TIME THIS LOCKING MECHANISM HAS BEEN REPLACED ON THIS CAR ALONE. THE TECHNICIAN TURNED THE STEERING WHEEL TO THE RIGHT AND THE LOCK BROKE AND LOCKED INTO PLACE. HOW MANY TIMES DOES THE SAME PART HAVE TO BREAK ON A NISSAN BEFORE YOU CONSIDER IT TO BE A BAD PART? THE STEERING LOCK WAS RECALLED BEFORE IT LEFT THE FACTORY, REPLACED 2 TIMES OVER THE NEXT 7 YEARS. THE STEERING LOCK IS NOT A PART THAT FAILS BECAUSE IT IS REPEATEDLY USED OR BECAUSE OF TOO MANY MILES, IT IS CAUSED BY A POOR QUALITY PART! ONCE AGAIN THIS IS THE 3RD TIME THIS PART HAS BEEN REPLACED ON THIS VEHICLE, I HAVE HAD 18 CARS OVER THE LAST 30 YEARS AND I HAVE NEVER HAD A STEERING LOCK FAIL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0