Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11637587January 22, 2025
POWER TRAIN, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
In the morning where I live for the last few days it has been below 0. The Outlander PHEV even when plugged in over night will start the gas engine and drive for about one minute until the gas engine shuts off and comes up with a message saying power reduced with a turtle symbol. When it does this you have no heat (HVAC) the heated seats and heated steering wheel does not work as well as the front and rear defrost. The car speed seems to be limited to about 40MPH. This issue is not news as many PHEV owners are dealing with the same issue, From my understanding Mitsubishi didn't install a battery warmer on the new generation Outlander PHEV however the prior generation Outlander PHEV did have a battery warmer and there were no issues with that model in cold climates. Your vehicle should always be a reliable source of heat when needed it doesn't seem to be very reliable in cold climates and it really is a hazard when it decides to reduce power with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637299January 21, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
For the past 3 winters since I had this vehicle when it is cold outside the vehicle starts hard or will not start at all requiring a jump. It will not shift gears, or accelerate. The battery light comes on after the vehicle is running. I have called the local dealership and was told this happens when it is cold. I was told to bring the car in and let it sit there when it's cold so they can try and re create the problems they stated the battery is fine. As of today the vehicle started to leak oil after it started hard. When i purchased the vehicle i had noticed the hood shakes and bounces when driving. I mentioned this to the sales agent and they stated it was a known issue and they would recall the hood but it was a timely process. It is unsafe to drive a vehicle that will not accelerate or change from reverse to park and then roll It is also.unsafe to drive with oil leaking in your car I have made my vehicle available each time there is a situation The battery light comes on but has been tested at the dealership in the last 2 months This happens every time it's cold i call and they tell me itsa known issue when it's cold. When i purchased the vehicle I noticed the hood bouncing I asked the sales person about it and they said it was a known issue and they would fix it when the parts came in. I should have been more careful as it was a vehicle right off the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636875January 19, 2025
ELECTRICAL SYSTEM
The touchscreen controlling many functions and settings of the vehicle failed. That means there are numerous settings and driving options that can no longer be accessed and that any functions requiring touch such as navigation, music, and others requires using your connected device while driving (meaning looking and touching your phone while driving). This creates unsafe driving conditions for the many thousands of drivers that have experienced this problem. There is a very large community on the internet saying that Mitsubishi should issue a recall, but Mitsubishi doesn't seem to care at all. They do, however, encourage the many that are having the problem to go to their service department and have the whole infotainment/ control computer replaced to the tune of about $4000. Seems like a blatant money grab to me-- one that is causing thousands of drivers who cannot or will not undergo that $4000 expense to drive a vehicle where they do not access to all setting controls and are required to fiddle with their phone while driving. Very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636010January 15, 2025
SEATS
On January 12 at 9:54am I was driving less than a 1/4 of a mile. I stopped at a stop sign and my cabin was filled with smoke. I thought it was coming from the engine so i turned the heat off for the car. I proceeded to the next stop sign and I then realized that my driver side seat was on fire and the smoke was coming out from between my legs for the seat was burning from the inside. I have taken the car to the dealership and it is reported that there is a faulty heating element in the seat. The car can not be started for each time the car is started the fire reignites. Due to the air bags being attached to this same control panel I can not drive the car off the lot. This car is a huge safety issue.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11635450January 11, 2025
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
The vehicle is not starting in 20 degree Fahrenheit needing to be jumped every time it is cold. The phev has a full battery and there is gas in the tank and it has been doing this lately. Every test is coming back okay from the dealer Now it says service engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635246January 10, 2025
EXTERIOR LIGHTING
The contact's son-in-law owns a 2007 Mitsubishi Outlander. The contact stated that the vehicle had been gifted to her grandson by his father, however when the vehicle was being inspected the contact noticed that the rear tail lights had not illuminated when the brake pedal was depressed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 14V564000 (Exterior Lighting), however the vehicle was not part of the VIN selection. The manufacturer was not informed of the failure. The failure mileage was approximately 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634000January 3, 2025
AIR BAGS
Unaware of the airbags under the steering wheel until I was in an accident, the airbags deployed causing traumatic injury to both legs. Accident happened November 26. Still numb on part of my left leg currently still healing.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11632097December 23, 2024
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
The contact owns a 2024 Mitsubishi Outlander. The contact stated while driving at approximately 60 MPH, the Lane Keep Automatic Steering feature was overcorrecting the steering wheel. The contact stated that the Lane Keep Automatic Steering feature was correcting the steering wheel to the right and the steering wheel failed to return the vehicle to the desired lane and was continuing to steer the vehicle to the right. The contact stated that the Lane Keep Automatic Steering feature was also correcting the steering wheel while turning to the left. The contact stated that the failure was intermittent and occurred at various speeds. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632032December 22, 2024
AIR BAGS
Airbag system Service Required. I came on when I had passer in 2 row seat.I just brought this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630023December 11, 2024
AIR BAGS, SERVICE BRAKES
My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629728December 9, 2024
SUSPENSION
When visiting local dealership for a state inspection it was found the rear subframe of my 2007 Mitsubishi Outlander, 2WD Model XLS has rusted completely through. I an internet search it was found that this was a common occurrence and a highly dangerous issue and it would not pass for a safety inspection. It appears from the number of complaints posted on various message boards it is widely known that this inferior component exists in a number of years for this and other models in the Mitsubishi brand. While its was noted in posting that the Mitsubishi dealership recognized this defect as a recall item, it was not showing up in the NTSB safety recall list for my VIN [XXX] . Please advise as to the investigation into this serious component failure and the recall status via return email. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629794December 9, 2024
UNKNOWN OR OTHER
The backup camera view is not shown on the infotainment system. The screen goes blank. Checking the hidden menu, the backup camera view is available. This impacts reverse packing and hence safety of the pedestrians and passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628179December 1, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Car will drive on interstate then will be unable to accelerate on interstate warning, “Propulsion power reduced” light turns on and vehicle speed decreases and car does not accelerates and loses speed. I had to stop vehicle multiple times to reset the car per advice on the internet but car continues with drastic decrease in speed on the interstate and message “Propulsion Power Reduced.” Car is serviced as per car dealership recommendations but now car is not safe to drive on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627079November 24, 2024
FUEL/PROPULSION SYSTEM
It sounds like its coming on and shutting off the fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626975November 23, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Vehicle does not operate at temperatures below approximately 10 degrees Fahrenheit due to manufacture failure to install a battery heater. Was inexplicably deleted from 2023 model year of vehicle. The heat pump system also does not work at low temperatures therefore an electrical resistance heating system is needed. Also, vehicles will not accept charge at low temperatures. The problem can only be confirmed at temperatures below 10 degrees. Vehicle warning lights confirm the problem is due to low temperature conditions. Research indicates numerous complaints that manufacturers are aware of and refuse to address. Could leave owner stranded if leaving vehicle in a cold location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626750November 22, 2024
POWER TRAIN, WHEELS
CVT transmission is slipping really bad and TPS not working .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626314November 20, 2024
SERVICE BRAKES, WHEELS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The brakes keep giving out, this is the second Mitsubishi and the brakes gave out [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11626381November 20, 2024
SERVICE BRAKES
The emergency brake suddenly failed to function. Applied the brake but there was no tension on the lever & no brake function occuring. I understand there was a VIN specific recall on this vehicle and just wondering how my vehicle that falls under the year, make & model does not qualify for the recall but is suffering from the same exact issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625635November 15, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The electric parking break was stuck and alarm going off. Only used ebrake maybe 5 times in the years I have had my car. This time was I used it while parked on a hill. The ebrake would not disengage properly. Dealer says need a new one, even though the electric parking brake now engages and releases ok, just the alarm won't go off. Then I learned that there was a recall for the 2016 Outlanders for the parking brake not engaging/disengaging properly. Why is there not a recall for the 2017 Outlanders with this problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624964November 13, 2024
FUEL/PROPULSION SYSTEM
Apparently the fuel system (fuel canister, fuel dispender, fuel vapor valves). It caused fuel, gasoline, odor to enter inside the vehicle cabin, causing dizziness and nausea to me, my wife and two kids. The problem was confirmed by the dealer. They try to fix it on 3 different occasions without sucess. As of today they requested the vehicle as they recognized is a safety issue and handed my a temporary vehicle. They told me that the repair date is indefinite as the parts doesn't exist in the US, and was order directly to the manufacturer (outside of US). I have knowledge about other persons that are experimenting the same problem.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0

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