Mitsubishi Outlander Sport Complaints

478 consumer complaints on file.

#11042870November 3, 2017
ELECTRICAL SYSTEM
DEALER WILL NOT HONOR RECALL ,OVER 100 MILES FROM DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039938October 26, 2017
POWER TRAIN
THE CVT TRANSMISSION WENT COMPLETELY OUT. THIS VEHICLE IS ONLY 2 YEARS OLD AND WE WERE IN THE MIDDLE OF NO WHERE NEW MEXICO. WE WERE DRIVING, NO PROBLEMS AND THEN ALL OF THE SUDDEN IT SAID STOP THE VEHICLE TRANSMISSION OVERHEAT. WE IMMEDIATELY PULLED OVER. ENDED UP HAVING THE VEHICLE TRANSPORTED BACK HOME TO TEXAS AND WAS TOLD THE WARRANTY HAD JUST RAN OUT. WE MISSED IT BY 3,000 MILES. ENDED UP SPENDING OVER $6,000.00 ON A NEW TRANSMISSION AND IT IS STILL NOT RUNNING RIGHT. I THOUGHT I HAD RESEARCHED THIS TYPE OF VEHICLE BEFORE PURCHASING IT, APPARENTLY NOT. NOW I'M SCARED TO TAKE IT ON ROAD TRIPS. ONLY DRIVE TO AND FROM WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034759October 20, 2017
POWER TRAIN
WHEN DRIVING MY CAR IS HESITANT AND IT JERKS YOU WHEN PRESSURE IS APPLIED TO THE GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031875October 5, 2017
ELECTRICAL SYSTEM:WIRING, AIR BAGS
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DRIVER ADJUSTED THE SEAT AND WAS UNAWARE THAT THE WIRING UNDERNEATH NEEDED TO BE RE-ROUTED AND HAD BEEN SPLICED, CAUSING THE WARNING INDICATOR TO FLASH. THE VEHICLE WAS TAKEN TO THE DEALER (LAS VEGAS MITSUBISHI, 7100 W SAHARA AVE, LAS VEGAS, NV 89117, (866) 510-6859) WHERE IT WAS DIAGNOSED THAT THE WIRING AND WIRE HARNESS NEEDED TO BE REPLACED UNDER THE DRIVER'S SEAT. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM MANUFACTURER RECALL NUMBER: SR-14-001 AND NHTSA CAMPAIGN NUMBER: 14V031000 (AIR BAGS), ALTHOUGH THE VEHICLE EXHIBITED THE SAME FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031569October 3, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S DOOR OPENED INDEPENDENTLY AND WAS DAMAGED. THE VEHICLE WAS TAKEN TO CHARLESTON MITSUBISHI (7010 MACCORKLE AVE SW, JEFFERSON, WV 25177, (304) 721-8316) TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO FILE A CLAIM WITH THE INSURANCE PROVIDER TO REPAIR THE DOOR DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,156. ...UPDATED 11/12/17/*BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024803September 21, 2017
ENGINE
1. IN FEBRUARY 2017, THE VEHICLE STARTED TO DISPLAY A PERSISTENT YET INTERMITTENT P0017 CODE. 2. DESPITE TWO SEPARATE REPAIR ATTEMPTS ON MARCH 9, 2017 AND MARCH 15, 2017, YOUNKER MITSUBISHI WAS UNABLE TO ELIMINATE THE P0017 CODE. 3. FROM APRIL 18, 2017 TO APRIL 27, 2017, A PERIOD OF NINE (9) DAYS, THE VEHICLE WAS INSPECTED BY PIERRE MITSUBISHI IN AN ATTEMPT TO ELIMINATE THE P0017 CODE. 4. BOTH PIERRE MITSUBISHI'S SERVICE DEPARTMENT AND MITSUBISHI'S OWN TECH LINE RECOMMENDED WARRANTY REPAIR TO CORRECT THE PROBLEM. 5. ON FRIDAY, APRIL 21, 2017, PIERRE MITSUBISHI'S SERVICE MANAGER DENNIS PAULSON PROMISED BY TELEPHONE THAT MITSUBISHI HAD AGREED TO PAY FOR THE WARRANTY REPAIR, AND ACCORDINGLY PARTS WERE SPECIAL ORDERED BY THE DEALER FOR SUCH REPAIR. 6. DESPITE THE INSPECTION RESULTS AND ORAL PROMISES, MR. PAULSON INDICATED ON WEDNESDAY, APRIL 26, 2017 THAT MITSUBISHI WAS NO LONGER WILLING TO COVER THE WARRANTY REPAIR. 7. BASED ON MITSUBISHI'S REFUSAL TO PERFORM WARRANTY SERVICE, A PRIMA FACIE CASE OF BREACH OF WARRANTY UNDER THE FEDERAL MAGNUSON-MOSS WARRANTY ACT HAS BEEN ESTABLISHED. 8. BASED ON MITSUBISHI'S DOCUMENTED HISTORY OF COVERING UP SERIOUS VEHICLE SAFETY ISSUES, THERE IS AN IMMINENT DANGER THAT THE VEHICLE COULD FAIL AND EXPOSE THE USER TO PROPERTY DAMAGE, INJURY OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024566September 20, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO JEFF D'AMBROSIO MITSUBISHI (1223 LANCASTER AVENUE DOWNINGTOWN, PA 19335) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS CONSUMING OIL PREMATURELY, WHICH CAUSED THE ENGINE TO STALL. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11022577September 11, 2017
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE EXTERIOR RUBBER WINDOW MOLDINGS ARE CORRODED AND MELTED WHICH ALLOWS FOR THE WATER TO GET INTO THE DOOR DAMAGING THE ELECTRICAL WIRING FOR THE WINDOWS AUTOMATIC OPERATION. MY VEHICLE ISN'T THE ONLY VEHICLE WITH THIS PROBLEM AS I HAVE SEEN THAT MOST OF THESE CARS HAVE THE SAME PROBLEM. I HAVE TRIED TO CONTACT MITSUBISHI TO TELL THEM ABOUT THIS PROBLEM BUT IN PUERTO RICO THEY TOLD ME THIS PROBLEM WAS BECAUSE I WASN'T USING WAX ON THEM, I HAVE SEEN MUCH OLDER CARS, AND THIS PROBLEM DOES NOT EXIST. IT EXISTS BECAUSE OF THE POOR QUALITY OF EXTERIOR WINDOW SILL MOLDING THEY CHOSE TO INCLUDE IN THIS CAR BECAUSE, ONCE AGAIN, IT'S NOT JUST MINES, IT'S MOST OF THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019490August 25, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (KELLY MITSUBISHI, LOCATED AT 536 STATE AVE, EMMAUS, PA 18049; (610) 967-2101) WHERE IT WAS DIAGNOSED THAT THE ECU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,161.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013388August 7, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. AFTER FILLING UP THE VEHICLE WITH FUEL, THE FUEL GAUGE READ "360 MILES UNTIL EMPTY ". DURING THE NEXT FILL UP, THE FUEL GAUGE READ "400 MILES UNTIL EMPTY". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V112000 (FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. ...UPDATED 11/12/17/*BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004955July 12, 2017
UNKNOWN OR OTHER
WHEN DRIVING BACK IN NOVEMBER 2016 I WAS DRIVING DOWN THE ROAD IN A RAIN STORM AND THE WINDSHIELD WIPERS STOPPED WORKING. AFTER DOING SOME RESEARCH I FOUND THERE WAS A RECALL ON THE WIPERS. SO I CALLED THE COMPANY AND THEY INFORMED ME THAT RECALL DID NOT COVER MY VEHICLE. SO ABOUT 3-4 WEEKS GO BY AND I GET MY MAIL AND WHAT DO I GET BUT A RECALL FOR THE WIPERS ON MY VEHICLE. ON THIS NOTICE IT SAYS THE PARTS FOR THIS REMIDY ARE NOT CURRENTLY AVAILABLE,MMMA IS MAKING EVERY EFFORT TO TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE AND WILL CONTACT YOU AGAIN BY MAIL WITH A FOLLOW UP RECALL NOTICE WHEN THE REMIDY PARTS ARE AVAILABLE. IN THE MEAN TIME I AM MAKING A 431 DOLLAR PAYMENT AND CAN'T DRIVE MY CAR IN THE RAIN OR SNOW.OH YEAH HAVE I MENTIONED THAT IT IS NOW JULY 8 MONTHS LATER AND STILL MAKING THAT 431 DOLLAR PAYMENT AND HAVE TO PICK AND CHOOSE WHEN I CAN DRIVE. I WILL NEVER BY A MITSUBISHI AGAIN. I CALL THE 800 NUMBER AND ALWAYS ON HOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002030June 28, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MITSUBISHI MOTORS OF KENNEWICK, WASHINGTON WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995813June 19, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TRANSMISSION/ENGINE MAKES A HIGH PITCHED WHINING NOISE WHEN ACCELERATING ABOVE 2000 RPMS CURRENTLY. IT STARTED OUT ONLY DOING IT WHEN GOING UP HILL AT HIGHER RPMS BUT HAS GOTTEN WORSE. IT HAS ALSO AFFECTED THE ELECTRICAL SYSTEM AND HAD THE LOCKS, BACKUP CAMERA, REVERSE LIGHTS ALL GOING HAYWIRE. THIS WAS WITNESSED BY MY OIL SHOP WHILE GETTING AN OIL CHANGE ON IT THE MECHANIC COULDNT GET THE VEHICLE FROM DRIVE TO PARK AMD ONCE IT DID GO IT WOULD UNLOCK FROM PARK. I WAS TOLD IT WAS SENSORS BY A MITSUBISHI DEALERSHIP BUT THAT DIDNT SOLVE THE PROBLEM. IT REVS THE ENGINE IT HIGH TPMS WHILE DRIVING NOT LETTINGNIT SHIFT FROM 1ST TO 2ND AND MAKES IT SO YOU CANT GET THE VEHICLE OFF THE ROAD BECAUSE THE TRANSMISSION SHUTS DOWN. EVEN IN NEUTRAL THE RPMSWILL INCREASE WHEN IT DOES THIS. THIS IS A SAFTEY ISSUE WITH THIS ENGINE/TRANSMISSION IF YOU GET STUCK IN A HIGH TRAFFIC AREA AND CAN NOT GET TO A SAFE PULLOFF. IVE HAD MY KIDS IN THE CAR WHEN THIS HAS HAPPENED AND THE DEALERSHIPS (ALL 3 OF THEM) CA NOT FIND THE PROBLEM. I HAVE HAD TO MISS WORK FOR THESE APPOINTMENTS AND NOW THE WARRANTY IS EXPIRED AS I BOUGHT IT USED AND CAN NOT AFFORD TO REPLACE A TRANSMISSION OR ENGINE AND BEING THIS IS MY ONLY VEHICLE AND NOTHING COULD BE DONE WHILE IT WAS UNDER WARRANTY AND SEEING OTHERS COMPLAINING OF THE SAME THINGS WITH THERE VEHICLES IT NEEDS TO BE ADDRESSED AND CORRECTED. IT ALSO SMELLS LIKE RUBBER OR ELECTRICAL BURNING WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995375June 15, 2017
ENGINE
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MITSUBISHI OF COCONUT CREEK, COCONUT CREEK, FLORIDA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991635May 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 15 MPH, A PICK-UP TRUCK CRASHED INTO THE CONTACT'S VEHICLE AND CAUSED SIGNIFICANT DAMAGE TO THE FRONT END. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A NECK INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 118,335.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10981149April 27, 2017
VISIBILITY/WIPER
TAKATA RECALL A DAY AGO ME AND MY WIFE WAS RIDING DOWN THE HIGHWAY ON A RAINY DAY THEN THE WIPERS STOPPED WE WAS IN THE MIDDLE OF A BUSY HIGHWAY POURING DOWN RAIN. WE COULD NOT SEE ANYTHING AT ALL WE ALMOST GOT INTO 4 ACCIDENTS. SITTING ON THE SIDE OF THE ROAD THE HIGHWAY SAFETY CAME AND HELPED US OFF THE HIGHWAY. I CALL THE COMPANY THEY ARE SAYING THEY HAVE NO WAY TO FIX THIS PROBLEM ALSO WE HAD A BABY IN THE CAR THIS WOULD HAVE BEEN OUR LIVES GONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978847April 17, 2017
POWER TRAIN
WE RECENTLY CHANGE THE POWER TRAIN (TRANSMISSION) 2014 AFTER THREE YEARS WE ARE HAVING ISSUES AGAIN. AFTER EVERY HOUR ON THE ROAD WE HAVE TO STOP AND LET IT REST FOR A WHILE BECAUSE IT HEATS UP PRETTY QUICKLY. THIS HAPPENS MOSTLY IN HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978560April 14, 2017
POWER TRAIN
AFTER COMING TO A COMPLETE STOP AT MULTIPLE STOP LIGHTS, AND TRYING TO ACCELERATE AGAIN, THE CAR FAILED TO ACCELERATE. THE RPMS DID NOT MOVE, NOR DID THE ENGINE SOUND LIKE IT WAS ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971498April 9, 2017
POWER TRAIN
ONE DAY MY TRUCK JUST STARTING LOSING POWER IN THE MIDDLE OF DRIVING ON THE HIGHWAY. I PULLED OVER AND RESTARTED THE CAR. IT STARTED BUT WASN'T WAS STALLING. I GOT TO SAFETY. BROUGHT TRANSMISSION FLUID AND PUT IN IT. IT HELPED ME GET HOME. CALLED DEALERSHIP NEXT DATE CAR STILL UNDER WARRANTY. WAS TOLD THAT I PUT WRONG FLUID SO THE WARRANTY IS INVALID. HAD ARBITRATOR FOUND NO MANUFACTURING ISSUE EVEN THOUGH TWO RECALLS ON MY VEHICLE AND ONE SPECIFICALLY STATES WHAT HAPPENED TO MY TRUCK IS DUE TO THIS RECALL. TRUCK LOSES POWER FREQUENTLY. AFRAID TO DRIVE IT, BUT GAVE NO CHOICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971511April 9, 2017
SEAT BELTS, VEHICLE SPEED CONTROL
I NEVER RECEIVED THE LETTER CONCERNING THE ACCELERATION PROBLEM WITH MY CAR. I KNOW THIS HAS BEEN OCCURRING WITH MY AUTO BUT THOUGHT IT WAS NORMAL!! ALSO, THE LOWBEAM ON THE HEADLIGHTS IS TOO LOW!! I HAVE TO DRIVE ON HIGHBEAM TO SEE THE ROAD!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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