MINI Cooper Complaints

4,588 consumer complaints on file.

#10823750February 2, 2016
ENGINE
AT 30000 MILES THE TIMING CHAIN WAS REPLACED DUE TO A RECALL. CAR RATTLED FOR A FEW MONTHS PRIOR TO REPLACEMEN. AT 55OOO MILE MY CAR ENGINE LIGHT CAME ON AND LOST POWER. I WAS ABLE TO LIMP IT IN TO WORK ABOUT ANOTHER 5 MILES. MY HUSBAND DROVE IT TO MINI DEALERSHIP ANOTHER 10 MILES AWAY AND THEY STATED THAT IT BLEW A VALVE OR A PISTON QUOTING HIM A HEAD REPLACEMENT OF $5000 OR REPLACEMENT OF ENGINE FOR $10000. I PURCHASED THIS CAR NEW AND I HAVE MAINTAINED IT TO A T. READING ON LINE THIS SEEMS TO ALL BE RELATED TO THE TIMING CHAIN ISSUE. MINI IS NOT STANDING BY THEIR CAR AND REFUSING TO TAKE RESPONSIBILTY. HOPEFULLY IF WE ALL CONTINUE TO SQUEAK WE CAN GET THEM TO TAKE RESPONSIBILTY FOR FAULTY VEHICLES. I HAVE A NICE LOOKING NON RUNNING WORTHLESS CAR SITTING IN MY DRIVEWAY...ANYONE WANT IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823369February 1, 2016
AIR BAGS
MY VEHICLE IS A 2007 MINI COOPER S. THE YELLOW "PASSENGER AIRBAG OFF" LIGHT ON THE OVERHEAD CONSOLE IS ALWAYS ON. THE AIRBAG LIGHT AND THE BUCKLE LIGHT ARE ALWAYS ON. THESE LIGHTS ARE ON REGARDLESS WHETHER THERE IS A FRONT PASSENGER. THE CAR WAS NEVER IN ANY KIND OF ACCIDENTS AND THE AIRBAGS WERE NEVER DEPLOYED. I BOUGHT THE CAR USED IN NOV 2013 AND THE LIGHTS CAME ON PERMANENTLY DURING EARLY 2015. AS I FOUND OUT RECENTLY, A FAULTY AIRBAG SENSOR IS A VERY SERIOUS SAFETY ISSUE. THESE DAYS AND THE PAST YEAR, WITHOUT KNOWING THE DANGER OF A FAULTY AIRBAG SENSOR, I HAVE BEEN DRIVING MY WIFE AND SOMETIME MY MOTHER AROUND. I CAN NOT IMAGINE INVOLVING IN AN ACCIDENT WITH SOMEONE SITTING ON THE PASSENGER SEAT. I HOPE BMW/MINI CAN ADDRESS THIS ISSUE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823537February 1, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING 70 MPH, THE VEHICLE STARTED LOSING POWER. THE ACCELERATOR PEDAL WAS BEING DEPRESSED WITH NO RESPONSE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO BE DRIVIN HOME AT A LOW RATE OF SPEED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,353. ...UPDATED 04/26/16 *BF UPDATED 12/11/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823530February 1, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2006 MINI COOPER. WHILE DRIVING 40 MPH, THE VEHICLE STARTED LOSING POWER. THE ACCELERATOR PEDAL WAS BEING DEPRESSED WITH NO RESPONSE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO BE DRIVEN HOME AT A LOW RATE OF SPEED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823573February 1, 2016
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS ON MANUAL CONTROL AND AFTER THE VEHICLE WAS WARMED UP, THE STEERING WHEEL FUNCTIONED AS NORMAL. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, A CLANKING NOSE WAS COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V66000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO INFORMED THAT A REMEDY WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000. VIN TOOLS CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823561February 1, 2016
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT, THERE WAS AN ABNORMAL NOISE AND IT WAS DIFFICULT TO MAKE THE TURN. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE DEALER WAS NOTIFIED OF THE FAILURE AND THE MANUFACTURER WHO INDICATED THAT THE CONTACT WOULD NEED TO WAIT FOR A SECOND NOTIFICATION LETTER TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS WAITING FOR MONTHS AS THE FAILURE PROGRESSED AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME FOR THE PARTS TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823578February 1, 2016
ENGINE
ENGINE FAILURE OCCURRED WHEN DRIVING ON MAJOR FREEWAY AT POSTED SPEED LIMITED OF 75 MPH. PULLING OFF ON SLIP ROAD DUE TO ENGINE STOPPING. ONLY AFTER FULL STOP DID ENGINE WARNING LIGHTS COME ON. CHECKED UNDER HOOD AND FOUND COOLANT HAD EVACUATED THE SYSTEM. ENGINE WOULD NOT RESTART. TOWED TO MECHANIC AND FOUND THAT THE GEAR SHIFTER HAD WORN THROUGH COOLANT HOSE DUE TO ENGINEERING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823201January 30, 2016
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING ON I 280 EAST AND NEWAR EXIT 8B THE ENGINE SUDDENLY STOPPED. THERE WAS LOSS OF POWER STEERING AND STEERING WHEEL BECAME VERY TIGHT. I ALMOST GOT HIT BY A TRACTOR. I GOT OUT OF THE EXIT (EXIT 7) AND GOT MYSELF TOWED. THE MECHANIC THINKS IT IS THE TIMING BELT THAT IS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823160January 29, 2016
AIR BAGS, ELECTRICAL SYSTEM
PASSENGER SIDE AIRBAG SENSOR IS FAULTY. IT SHOWS AIRBAG OFF AND THERE IS NO WAY TO TURN IT BACK ON. I SEE RECALLS FOR THE SAME ISSUE ON MINI COOPER S AND CLUBMAN OF THE SAME YEAR, BUT NOT THE BASE MODEL THAT I HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822584January 27, 2016
SEATS
I PUT THE HEATED SEAT ON WHILE DRIVING, AND THE DRIVER'S SEAT CAUGHT FIRE. THIS WITH LESS THEN 50,000 MILES AND A COST OF ALMOST $1000. I HAD TO PULL INTO A GAS STATION AND PUT OUT THE SMOKING SEAT WITH WATER. I'VE COMPLAINED TO MINI COOPER USA, WITH NO RESULTS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10822319January 26, 2016
STEERING
TL* THE CONTACT OWNED A 2002 MINI COOPER S. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND CAUSED EXTRA EFFORT TO TURN THE STEERING WHEEL. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRO-HYDRAULIC POWER STEERING SYSTEM AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,548.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822384January 26, 2016
UNKNOWN OR OTHER
EXPERIENCED A LOUD RATTLE IN THE CAR, TOOK IT TO THE DEALER, THEY REPLACED THE REAR SHOCKS, BUT THE RATTLE STILL HAS NOT BEEN ILLUMINATED. I EMAILED THE DEALER AND TOLD HIM THAT REPLACING THE SHOCKS DID NOT ILLUMINATE THE PROBLEM, HE SAID THAT MINI ENGINEERING IS GOING TO WORK ON THIS PROBLEM, THAT EVIDENTLY IS OCCURRING IN THIS YEAR AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822146January 25, 2016
AIR BAGS
PASSENGER SEAT AIR BAG LIGHT STAYS ON MOST OF THE TIME. LOCAL DEALERSHIP DIAGNOSED PASSENGER SEAT SENSOR MAT DEFECTIVE AND MUST BE REPLACED. ON JANUARY 12, 2016, I PREPAID THE COST OF THE REPLACEMENT PART AT NEARLY $1,400 DOLLARS. ON JANUARY 21, 2016, THE DEALERSHIP INFORMED ME THAT THE PART IS ON NATIONAL BACK ORDER. ESTIMATED TIME OF ARRIVAL IS MAY 2016. WITH LAST YEAR'S RECALL OF 2005 AND 2006 MINI COOPER HARDTOPS AND 2005- 2008 CONVERTIBLES FOR THIS DEFECTIVE SAFETY PART, I AM SHOCKED AND DISAPPOINTED THERE IS A BACK ORDER AND SUCH A LONG WAIT TIME FOR THE REPLACEMENT PART TO ARRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822111January 25, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE STALLED EVEN WHEN THE ACCERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE LIGHT ILLUMINATED AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821813January 22, 2016
UNKNOWN OR OTHER
TWO TIRES THAT CAME WITH MY MINI COOPER 2014 WENT FLAT IN LESS THAN 7,500 MILES, ONE ON NOV 7, 2015 AND THE OTHER ON JAN 3, 2016. THE TIRES ARE VERY EXPENSIVE (ABOUT $200 PER TIRE) AND OF VERY LOW QUALITY. AS A CUSTOMER I FEEL BEING CHEATED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821516January 21, 2016
STEERING
THE CAR'S ELECTRIC POWER STEERING MODULE FAILED (APPARENTLY SHORTED OUT), AND UPON ATTEMPTING TO EVALUATE THE ISSUE THE UNIT WILL SPARK AND EVEN CATCH FIRE. IT HAS MELTED SEVERAL OF THE WIRING COMPONENTS IN MY CAR, AND HAS ADVERSELY AFFECTED AT LEAST MY ABS SYSTEM AND MY TIRE PRESSURE SENSOR. MINI COOPER OF ESCONDIDO INSPECTED THE DAMAGE AND DEEMED THAT I NEEDED TO REPLACE THE EPS UNIT AND THE STEERING RACK, BUT THEY ARE NOT WILLING TO COVER THE COSTS OF REPLACEMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10821123January 19, 2016
ENGINE
DEFECTIVE TIMING CHAIN AND TENSIONERS CAUSING ADDITIONAL DAMAGE TO THE EXHAUST VALVES PREVENTING COMPRESSION IN THE ENGINE AS IS DESCRIBED IN ONE OF MANY CLASS ACTION SUITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820546January 15, 2016
STEERING
BOUGHT VEH. USED ON 11/21/15 WITH 66,898 MILES. ON DECEMBER 30, 2015 DROVE VEHICLE AND PARKED, WHEN VEH. WAS SHUT OFF I NOTICED A HUMMING SOUND COMING FROM UNDER THE HOOD, THOUGHT IT WAS A FAN. RETURNED TO VEHICLE APPROX. 6 HRS. LATER, BATTERY WAS DEAD. HAVE VEH. JUMP STARTED. DROVE HOME, HEARD HUMMING AGAIN COMING FROM UNDER THE HOOD WHEN VEH. WAS SHUT OFF. I DISCONNECTED BATTERY AND NOTICED SMOKE COMING FROM BEHIND THE POWER STEERING FLUID RESERVOIR. TOOK VEH. TO MY MECHANIC ON 1/6/16 (VEH. HAD NOT BEEN DRIVEN SINCE 12/30/15) AND HE ADVISED ME THAT THE STEERING PUMP NEEDED REPLACING, VEH. WAS AT 67,747 MILES. PAID $1,154.17 FOR REPAIRS. MECHANIC ADVISED ME TO DO RESEARCH AS HE HAS HEARD OF THIS PROBLEM WITH OTHER MINI OWNERS. RESEARCHED ON INTERNET TO FIND I WAS NOT THE ONLY 2006 MINI OWNER TO EXPERIENCE THIS PROBLEMS. SAME PROBLEM THAT OCCURRED TO THE MINI'S THAT BMW HAS RECALLED AND EXTENDED WARRANTY. PLEASE DO WHAT IS NECESSARY TO HAVE THEM INCLUDE 2006 MINI COOPERS AND FIX THE PROBLEM AND/OR REIMBURSE THOSE OF US WHO HAVE ALREADY PAID FOR REPAIRS. I HAVE CONTACTED MINI USA, BUT THEY CLAIM MY VEH. IS NOT INCLUDED IN RECALL, THOUGH I FEEL IT SHOULD BE SINCE THE PROBLEM IS THE EXACT SAME THING AS THOSE VEH.'S THAT WERE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820319January 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER AND THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819916January 13, 2016
AIR BAGS
I HAVE BEEN TOLD THAT MY MINI COOPER AIRBAG SYSTEM HAS HAD A MECHANICAL FAILURE WHICH HAS CAUSED THE CAR TO DISABLE THE AIRBAG SYSTEM. THERE IS CURRENTLY A RECALL HOWEVER MY VIN NUMBER ISN'T INCLUDED- I WOULD SUGGEST PERHAPS LOOKING INTO WHERE MINE WAS PRODUCED TO SEE IF THOSE ARE ALSO AFFECTED BY THIS RECALL. AN AIRBAG SYSTEM SHOULDN'T JUST DISABLE ITSELF- THAT DEFINITELY SEEMS LIKE A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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