MINI Cooper Complaints

4,588 consumer complaints on file.

#10983541May 4, 2017
AIR BAGS, SEATS
MY MINI COOPER CLUBMAN 2011 STARTED GIVING ME PASSENGER AIRBAG LIGHT SIGNAL OFF, TOOK IT TO A MINI COOPER MECHANIC, THEY SAID IT'S A VERY EXPENSIVE REPAIR. SEVERAL OTHER PEOPLE ONLINE SEEMS TO BE HAVING SIMILAR ISSUE, MINI REALLY NEEDS TO WORK ON THE AIRBAG SEAT SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983208May 3, 2017
VISIBILITY/WIPER
SHOCKED TO FIND AN 8-INCH HAIRLINE CRACK TO THE UPPER RIGHT PORTION OF MY WINDSHIELD (RIGHT ABOVE MY EYES ON DRIVER'S SIDE). THE WINDSHIELD GLASS SPONTANEOUSLY CRACKED ON THE EXTERIOR, WITH ZERO EVIDENCE OF IMPACT, HARSH WEATHER OR TEMPERATURE CHANGES. IT'S BEEN 60 DEGREES FOR WEEKS NOW AND MY MINI HAD BEEN SAFELY PARKED, OUTSIDE OF MY HOME. I RESEARCHED THIS ISSUE AND FOUND MULTIPLE COMPLAINTS FROM MINI CUSTOMERS WITH THE SAME PROBLEM. I WILL BE TAKING LEGAL ACTION AGAINST MINI FOR THEIR DISREGARD FOR MY OWN AND PUBLIC SAFETY. SHAME ON THE NHTSA FOR SETTLING WITH MINI ON CHARGES OF SUB-PAR GLASS INSTALLED IN MINI COOPER HATCHBACK MODELS UNTIL 2008, A FEW MONTHS BEFORE MY '09 MINI WAS PRODUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983238May 3, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 MINI COOPER S HARD TOP. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED AND UNOCCUPIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FIRE ORIGINATED AT THE TURBO SYSTEM DUE TO A FAILED COOLING SYSTEM. THE FIRE DEPARTMENT WAS NOT PRESENT AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10981563May 1, 2017
AIR BAGS
I WAS IN A BAD CAR ACCIDENT IN WHICH MY CAR WAS REAR ENDED. I WAS IN THE VERY MOST RIGHT HAND LANE ON THE HIGHWAY, AT A STOP IN STOP AND GO TRAFFIC. THE VEHICLE BEHIND ME DID NOT STOP, HITTING ME AT APPROXIMATELY 75 MPH. AS A RESULT, MY CAR SPUN OUT TO THE RIGHT AND HIT THE GUARD RAIL ON THE SIDE OF THE HIGHWAY HEAD ON. THE CAR THEN BOUNCED OFF OF THE GUARD RAIL, AND SPUN ABOUT 180 DEGREES TO THE LEFT, WHERE THE REAR END OF THE CAR THEN HIT THE SAME GUARD RAIL AND FINALLY STOPPED. WHEN THE CAR CRASHED INTO THE GUARD RAIL HEAD ON, THE AIR BAG DID NOT DEPLOY AND I HIT MY HEAD AND MY CHEST AGAINST THE STEERING WHEEL. I SUSTAINED A FRACTURE IN MY T2 VERTEBRAE AND BAD CHEST BRUISING.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10981063April 27, 2017
ENGINE
TURBO LEAKING OIL - GASKETS - MAJOR COMPLAINTS ALL OVER THE INTERNET. MAYBE THIS IS SOMETHING THEY NEED TO REVIEW FOR DESIGN ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980464April 25, 2017
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THE CONTACT STATED THAT THE POWER STEERING ASSIST FUNCTION FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRO HYDRO POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979899April 22, 2017
ENGINE
I BOUGHT MY 2006 MINI COOPER S CONVERTIBLE FOR $9,393 IN NOVEMBER 2016 . WHEN DRIVING IT HOME FROM THE DEALERSHIP I HEARD SOME NOISE, SO I STOPPED AT A FOREIGN AUTO SERVICE AND WAS TOLD THE CLUTCH AND TRANSMISSION WAS GOING OUT. I CALLED THE DEALERSHIP, BUT THEY REFUSED TO HELP, SO I HAD THEM REPLACED AT A TRANSMISSION REPAIR SHOP FOR $2,500 . THEN HAD A BRAKE JOB FOR $394 AND SPENT OVER $1,000 AT A MINI DEALERSHIP . AND THEN PUT THE CAR IN STORAGE FOR 5 MONTHS. I DROVE IT FOR TWO DAYS ( ABOUT AN HOUR EACH DAY ) WHEN I HEARD A NEW NOISE AND IT WOULD HARDLY RUN , SO I PULLED IT OFF THE ROAD AND HAD IT TOWED TO A DEALERSHIP WHERE THEY JUST NOTIFIED ME THAT THE ENGINE WOULD NEED TO BE REPLACED , COSTING ME BETWEEN $5,000 AND $8,000 !!! NOT SURE WHAT TO DO.....HELP !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972143April 12, 2017
ENGINE
TIMING CHAIN & TENSIONER MY VEHICLE ONLY HAS 85,000 MILES AND I HAVE HAD TO SPEND $3500.00 TO CHANGE THE TIMING CHAIN THAT IS SUPPOSED TO BE MAINTENANCE FREE, AND LAST TEN YEARS AS PER THE OWNERS MANUAL AND SERVICE MANUAL. CAR STOPPED SUDDENLY ON THE NEW JERSEY TURNPIKE, VERY DANGEROUS SITUATION. THIS IS NOT RIGHT THAT I HAD TO PAY OUT OF POCKET FOR A CAR THAT ONLY HAS 85,000 MILES, AND WAS SERVICED REGULARLY. HUGE SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971858April 11, 2017
STEERING
I WAS PULLING OUT OF A PARKING SPOT AT A LOW SPEED THIS MORNING WHEN I LOST THE POWER STEERING IN MY 2006 MINI COOPER. THE STEERING WHEEL WAS VERY RIGID AND IT WAS HARD TO TURN. I TRIED TURNING MY VEHICLE OFF AND OFF AGAIN. I ALSO TRIED TURNING THE STEERING WHEEL TO LOOSEN IT UP. NOTHING HELPED THE ISSUE. I CONTINUED DRIVING FOR ANOTHER 30 MINUTES. AT A LOW SPEED MAKING SHARP TURNS WAS VERY HARD, IF NEARLY IMPOSSIBLE TO STAY IN MY LANE. IF SOMEONE WOULD HAVE BEEN IN THE OTHER LANE I WOULD HAVE BEEN IN AN ACCIDENT BECAUSE I COULD NOT MAKE THE TURN DUE TO THE LACK OF POWER STEERING WITH MY VEHICLE. THE STEERING WHEEL WAS VERY HARD TO TURN ALL THE WAY. EVEN AT HIGHER SPEEDS (30 TO 40 MPH) THE STEERING WHEEL WAS HARD TO TURN AND MAKE IT AROUND CURVES IN THE ROAD. STARTING FROM A DEAD STOP IT WAS VERY HARD TO TURN THE STEERING WHEEL TURNING LEFT OR RIGHT. I COULD BARELY PARK MY VEHICLE IN THE PARKING SPOT IN THE PARKING LOT BECAUSE THE STEERING WHEEL WAS SO HARD TO TURN MY VEHICLE AT SUCH A LOW SPEED. THIS IS THE THIRD TIME THE ISSUE HAS OCCURRED IN MY VEHICLE DURING THIS MONTH. BUT THE OTHER TIMES THE ISSUE HAS GONE AWAY AFTER RESTARTING THE VEHICLE TWICE. ONE TIME WAS TWO DAYS AGO IN THE MORNING. I WAS PULLING OUT OF A PARKING SPOT AND THE STEERING WHEEL WAS TIGHT AND HARD TO TURN. THE OTHER TIME WAS OVER A WEEK AGO AND THE VEHICLE WAS THIS TIME RESTARTING THE VEHICLE DID NOT FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971892April 11, 2017
UNKNOWN OR OTHER
PROBLEM WITH THE TRANSMISSION. TRANSMISSION DOES NOT SHIFT PROPERLY DOWNSHIFTS AT HIGH SPEEDS CAUSING THE ENGINE TO REV REALLY HIGH. JOLTS A LOT ON THE SPEED CHANGES. HAVING SIGNS INDICATIVE OF TRANSMISSION FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971605April 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 MINI COOPER S. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 06/07/17*LJ UPDATED 07/12/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971639April 10, 2017
ENGINE
TL* THE CONTACT OWNED A 2003 MINI COOPER. WHILE THE VEHICLE WAS PARKED IN THE PARKING LOT, THE NEIGHBORS NOTICED THAT IT CAUGHT FIRE AND CALLED THE FIRE DEPARTMENT. THE POLICE ARRIVED AND FILED A REPORT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE POLICE INFORMED THE CONTACT THAT THE FIRE ORIGINATED FROM THE ENGINE. THE VEHICLE WAS DESTROYED AND TOWED TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10971106April 7, 2017
ELECTRICAL SYSTEM
THE PANORAMIC SUNROOF MECHANISM WONT OPERATE TO OPEN AND CLOSE AND EITHER STICK OPEN OR CLOSE OT NOT CLOSING PROPERLY CAUSING TO LEAK WATER OR NEED REPAIR OR REPLACEMENT OF TRACK, MOTOR OR CONTROLS MECHANISMS WHICH HAVE INCURRED USERS IN HUNDREDS OF DOLLARS EXPENDITURES AND THE MANUFACTURE DOESN'T ADMIT RESPONSIBILITY AND EVERY TIME THE ISSUE HAPPENS NEW LARGE BILLS HAVE TO BE PAID TO REPAIR THE PANORAMIC SUNROOF WHICH HAS BECOME AN ECONOMIC BURDEN TO MINI COOPER OWNERS FOR THIS MODEL OR THE ONES THAT OFFER THIS AMMENITY WORLDWIDE AND USA SPECIFICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971166April 7, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
IN AUG/SEPT 2016 THE ENGINE LIGHT IN THE MINI CAME ON AND I DECIDED TO GET THE CAR SCANNED AND THE RESULTS WERE THE SAME AS THE ONES MADE BY AUTOZONE STORE 1854 REPORT ID 185416102016054 SHOWING CODE P0599 ALSO RECONFIRMED BY NAPA AND ADVANCE AUTO WHICH NOT PROVIDED REPORT BUT VERBALLY THE SAME ISSUES WITH WATER PUMP/THERMOSTAT/HEATER CONTROL CIRCUIT WITH THE POSSIBILITY OF OVERHEATING AND POSSIBILITY OF FIRE. LOOKING AT FREE VEHUCLE REPORT 2/2/17 STATES A RECALL FROM 01/11/2012 NHTSA CAMPAIGN 12V008000 WICH STATES THE SAME LISTED IN ERROR P0599 THE PROBLEM PRESENTED ON MY VEHICLE REASON I STOPPED DRIVING IT AVOIDING ANY POSSIBILITY OF FIRE OR CASUALTY TO MYSELF OR FAMILY MEMBERS. I CALLED BMW AND THEY MENTIONED MY BEHICLE WAS PAST THE WARRANTY AND THEY CAN NOT HONOR ANY REPAIRS FROM THIS FAULT LISTED IN THE RECALL AND DIRECTION GIVEN ON THE NHTSA REPORT. FINALLY TIRED OF POLITC I DECIDED TO PERFORM REPAIR AND I WAS CHARGED $469.99 AS STATED IN INVOICE 1MCS186357 FOR CUSTOMER 90898 ON 2/10/2017 MINI DEALER ALEXANDRIA VIRGINIA THIS IS THE SAME VEHICLE LISTED ON COMPLAINT 10971106 PANORAMIC SUNROOF WHICH I AM BEING CHARGED FOR RECALLED ITEMS. PLEASE REQUEST REFUND FOR ANY EXPENDITURES PAID TO MINI DEALERSHIPS BECAUSE I HAVE TO PAY IN ORDER TO REMOVE MY VEHICLE FROM PREMISES OR BEING TOWED OUT OF STORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970166April 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 MINI COOPER CLUBMAN. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE DEALER REPLACED THE PASSENGER SIDE AIR BAG SENSOR THREE TIMES, BUT THE FAILURE RECURRED. IN ADDITION, THE DEALER STATED THAT THE DRIVER'S AIR BAG SENSOR NEEDED TO BE REPLACED, BUT THE REPAIR WAS NOT COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970364April 3, 2017
AIR BAGS
I WAS A PASSENGER IN A MINI COOPER 2006, MY FRIEND WAS HIT HEAD ON BY A DRUNK DRIVER ON A CITY STREET. MY FRIEND'S MINI COOPER 2006 WAS TOTALED. THE AIRBAGS DID NOT DEPLOY AS A RESULT OF THE FRONT PASSENGER MAT SENSOR DEFECT. I SUFFERED MULTIPLE INJURIES TO MY CHEST, HANDS, ARMS, AND NECK THAT ARE VERY SERIOUS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10969964April 2, 2017
ENGINE
I HAVE HAD MAJOR PROBLEMS WITH MY ENGINE EVER SINCE I HAVE HAD MY MINI COOPER S CLUBMAN. THE TURBO IS LOOSE, THERE IS OIL BURNING OFF OF MY ENGINE, AND IT MAKES TERRIBLE SCREECHING SOUNDS THAT COME FROM THE ENGINE. I HAVE JUST LEARNED THAT IT IS COMMON FOR A MINI COOPER TO HAVE PROBLEMS WITH ITS TIMING CHAIN; THUS, CAUSING THIS TERRIBLE SOUND AND ALL THOSE OTHER PROBLEMS. I DID NOT KNOW IT WAS THE TIMING CHAIN, AND NOW THEY ARE HAVING A RECALL ON MOST OF THERE MODELS THAT ARE FROM THE SAME YEAR AS MINE. MY CAR WHENEVER I BRAKE MAKES SCREECHING NOISES THAT COME FROM MY ENGINE, AND I'M WORRIED THAT THIS POOR ENGINE DESIGN WILL CAUSE ME TO GET IN AN ACCIDENT. NOW I HAVE TO POUR MONEY INTO GETTING A NEW TIMING CHAIN, EVEN THOUGH MINI COOPER IS NOW KNOW FOR HAVING TERRIBLE TIMING CHAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969982April 2, 2017
ENGINE
WHILE MY WIFE WAS DRIVING THE 8-DAY-OLD COUNTRYMAN S ON A PARKWAY AT HIGHWAY SPEED, A PEBBLE WAS APPARENTLY KICKED BACK FROM A VEHICLE AHEAD, CAUSING A PIERCING OF THE RADIATOR AND A VIRTUAL IMMEDIATE INABILITY TO DRIVE. THIS CREATED A SIGNIFICANT SAFETY HAZARD. THE ISSUE IS NOT THE PEBBLE ITSELF, BUT RATHER THE FACT THAT, AS WE LEARNED FROM THE MECHANIC, THERE IS NO PROTECTIVE COVER OR SCREEN OVER THE FRONT OF THE RADIATOR TO PREVENT SUCH AN EVENT FROM CAUSING SEVERE DAMAGE TO THE RADIATOR. THIS IS A BRAND NEW MODEL OF COUNTRYMAN, AND IT APPEARS, AT LEAST AS COMPARED WITH A 2017 CLUBMAN, THAT THE RADIATOR IS NOT FULLY HIDDEN BEHIND THE FRONT END, BUT IS, INSTEAD, EXPOSED TO A PROJECTILE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969993April 2, 2017
AIR BAGS
PASSENGER AIRBAG LIGHT FLICKERS ON AND OFF EVEN WHEN NO ONE OR ANYTHING IS IN THE SEAT. DOES IT WHEN STATIONARY OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969563March 30, 2017
ENGINE
THIS CAR HAS BEEN A CONSISTENT USER OF OIL. IT USES A QUART AT ABOUT 500 MILES. THIS ENGINE HAS A REPUTATION FOR PROBLEMS ON MINI COOPER S MODELS AND THE PEUGEOT MODELS WITH THAT SAME ENGINE. I'VE HEARD THAT LATER MODELS DON'T BURN OIL. I'D LIKE TO KNOW WHY BMW HAS NOT RECALLED THEM. FIRST THE TIMING CHAIN, COOLING SYSTEM AND HIGH PRESSURE FUEL PUMP., THEY PAID FOR THE TIMING CHAIN AND THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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