MINI Cooper Complaints

4,588 consumer complaints on file.

#10395433April 11, 2011
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE BATTERY WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME STIFF AND FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE POWER STEERING PUMP AND HARNESS WAS MELTED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 5/24/11 *CN THE POWER STEERING PUMP AND WIRING HARNESS HAD TO BE REPLACED. UPDATED 06/10/11
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10396314April 11, 2011
AIR BAGS
THE AIRBAG LIGHT ON THE DASH CAME ON WHILE DRIVING. THERE WAS NO ACCIDENT OR INCIDENT THAT PROMPTED THE LIGHT TO COME ON. APPARENTLY, MINIS PRODUCED THREE MONTHS AFTER THIS VEHICLE ARE INCLUDED IN A RECALL OR "EXTENDED WARRANTY" BY THE MANUFACTURER FOR AIRBAG SENSOR LIGHTS, BUT NOT THIS SPECIFIC VEHICLE. BASED ON DISCUSSIONS WITH DEALER SERVICE, IT COULD BE A VERY COSTLY REPAIR, ESTIMATED AT $1200. IT SEEMS VERY STRANGE THAT VEHICLES MANUFACTURED SO CLOSE TO THE COVERED TIME PERIOD ARE ALSO HAVING ISSUES. PERHAPS MINI NEEDS TO CONSIDER EXPANDING THE SCOPE OF THE AIRBAG SENSOR EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395516April 11, 2011
STEERING
ALTHOUGH IT DID NOT SEEM NOTICEABLE ON THE HIGHWAY, WHEN THE POWER STEERING PUMP STARTED TO FAIL I WAS USING EXTRA PRESSURE TO STAY IN MY LANE. THE PUMP WOULD THEN WORK AGAIN AND THE CAR WOULD LURCH OFF TO THE SIDE I WAS FAVORING AND I ALMOST WENT INTO A GUARD RAIL. WHEN COMING OFF THE HIGHWAY AND NOT KNOWING THE PUMP WAS QUITTING AGAIN, I WOULD HAVE TO JUMP INTO EMERGENCY MODE TO NEGOTIATE THE TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396325April 11, 2011
STEERING
WHILE BACKING OUT OF A PARKING SPOT I NOTICED THAT THE STEERING WAS STIFF AND IT WAS SOON EVIDENT THAT THE POWER STEERING WAS NOT WORKING AT ALL. THERE WAS NO PRIOR WARNING THAT THE POWER STEERING WAS STARTING TO FAIL. THE FAILURE WAS SUDDEN. AFTER PULLING BACK INTO THE PARKING SPOT, SHUTTING THE CAR OFF AND THEN RESTARTING, THE POWER STEERING BECAME FUNCTIONAL. AFTER A FEW MINUTES OF DRIVING THE POWER STEERING FAILED AGAIN WITHOUT ANY WARNING WHICH MADE IT DIFFICULT TO STEER. LUCKILY NO ACCIDENT OCCURRED. POWER STEERING NOW APPEARS TO BE COMPLETELY NON-FUNCTIONING. COINCIDENTALLY, THIS CAR HAS ALREADY HAD A STEERING PUMP REPLACEMENT IN DECEMBER 2004 WITH 23070 MILES ON IT. THE FIRST POWER STEERING PUMP FAILURE WAS GRADUAL, BUT ALARMING FOR SUCH A LOW-MILEAGE VEHICLE. THIS MOST RECENT FAILURE OCCURRED WITH LESS THAN 48000 MILES ON THE NEW PUMP AND SUGGESTS A FAULTY PART/DESIGN WHICH HAS THE POTENTIAL TO CAUSE MORE SERIOUS INCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395329April 9, 2011
TIRES
I HAD A GOODYEAR RUNFLAT TIRE THAT WAS OEM AND LESS THAN 2 YRS. OLD W/ 20,000 MILES BUBBLE ON THE SIDEWALL. IT WAS REPLACED AT DISCOUNT TIRE. THE TIRE COST $257 ON A 2009 MINI COOPER S. THESE TIRES ARE DEFECTIVE. TIRES ARE EXCELLENCE ROF AND NOT INTEGRITY SINCE YOUR SITE MISTAKENLY DOES NOT GIVE THE CORRECT OPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395369April 9, 2011
STEERING
ACUTE LOSS OF POWER STEERING IN MY 2004 MINI COOPER S. I WAS DRIVING NORMALLY AND WAS PULLING ONTO THE INTERSTATE WHEN THE STEERING BECAME VERY DIFFICULT. I WAS ABLE TO CONTINUE TO STEER THE VEHICLE BUT IT REQUIRED A GREAT DEAL OF EFFORT. I'VE BEEN TOLD BY MY MECHANIC THAT IT DOESN'T INVOLVE THE FAILURE OF THE POWER STEERING PUMP FAN...THE FAN HAS BEEN TESTED AND IS WORKING OK. THE COST FOR THE REPAIR IS GOING TO BE APPROXIMATELY $1160. MY MECHANIC HAS TOLD ME THAT FAILURE OF THE P. S. PUMP IN THIS YEAR AND MODEL MINI COOPER IS COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395223April 8, 2011
AIR BAGS:FRONTAL
PASSENGER AIRBAG OFF LIGHT ILLUMINATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395246April 8, 2011
STEERING
ON TUESDAY, 5 APRIL 2011, I DROVE MY 2005 MINI COOPER S ABOUT 20 - 25 MILES HEADING FOR WORK - I MADE A BRIEF STOP FOR COFFEE. THE CAR OPERATED PROPERLY DURING THIS DRIVE, HOWEVER, WHEN I LEFT THE COFFEE SHOP I NOTICE A VERY ACRID SMELL IN THE AREA. WHEN I GOT IN MY CAR AND STARTED IT THE "BATTERY" INDICATOR LIGHT WAS ON. I CHECK THE OWNER'S MANUAL AND IT SAID THIS INDICATED THE BATTERY WAS NOT BEING CHARGED. AS THE CAR WAS RUNNING I DECIDED I COULD DRIVE IT TO WORK AND THEN ADDRESS THE CHARGING ISSUE. WHEN I BACK OUT OF THE PARKING SPOT I REALIZED I HAD ALSO LOST MY POWER STEERING. I WAS CONCERNED THAT MY CAR MIGHT NOT BE COOLING AS WELL, SO MOVED THE CAR TO A SPOT FURTHER OUT IN THE PARKING LOT TO ALLOW FOR A TOW TRUCK TO PICK IT UP. I REALIZED THE ACRID SMOKE SMELL WAS STILL WITH ME AND DECIDED TO CHECK UNDER THE HOOD. WHEN I LIFTED THE HOOD I FOUND THERE WAS A FIRE IN THE ENGINE COMPARTMENT. FORTUNATELY I CARRIED A FIRE EXTINGUISHER AND WAS ABLE TO PUT THE FIRE OUT - THE FIRE DEPARTMENT ALSO RESPONDED. THE CAR WAS TOWED TO SANDIA MINI COOPER IN ALBUQUERQUE NM AND I HAVE SINCE BEEN INFORMED THAT THE POWER STEERING PUMP MALFUNCTIONED AND CAUSED THE FIRE. FROM SOME RESEARCH I HAVE DONE ON LINE IT APPEARS THIS IS NOT AN ISSUE ISOLATED TO MY VEHICLE, BUT THAT IT WAS OCCURRED IN A NUMBER OF CASES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10395148April 7, 2011
STEERING
FOR THE PAST YEAR, MY MINI COOPER S HAS HAD SEVERAL SUDDEN POWER LOSSES IN THE POWER STEERING, RESULTING IN THE CAR BECOMING DIFFICULT TO CONTROL. IT HAS BEEN LOOKED AT BY A MINI SERVICE DEPARTMENT, WHO KNEW ABOUT THE PROBLEM, BUT DID NOT INFORM ME. MY WARRANTY WAS CALLED IN, AND THEY DID NOT AUTHORIZE ITS REPAIR EITHER. I LIVE IN A REMOTE AREA, WITH A DRIVING NEED FOR 3-4 HOURS FOR MEDICAL CARE. THIS DRIVE IS THROUGH CANYONS AND OVER MOUNTAINS, SO THE LOSS OF STEERING CONTROL IS IN NO WAY AN OPTION, AND MAY ALSO RESULT IN AN ACCIDENT CAUSING INJURY OR WORSE, DEATH. I HAVE DOCUMENTATION THAT THE COMPLAINT WAS MADE TO MINI BY ME, AND YESTERDAY, RECEIVED CONFIRMATION THAT THEY DID, IN FACT, KNOW ABOUT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395205April 7, 2011
STEERING
MY 2005 MINI COOPER S HAD A SUDDEN POWER STEERING FAILURE WHILE APPROACHING A HIGHWAY OFF RAMP. I WENT TO TURN INTO IT AND THE CAR HAD BECOME A TANK. AFTER SOME PANIC BRAKING AND ALL THE UPPER BODY STRENGTH I COULD MUSTER ON THE STEERING WHEEL... I DID NOT FLY INTO THE DITCH, BUT HAD THE ROAD BEEN WET OR ICY I HAVE NO DOUBT THE RESULTS WOULD HAVE BEEN DIFFERENT. CONTACTED THE LOCAL DEALERSHIP AND WAS ESTIMATED $1200 FOR THE REPAIR OF A KNOWN FACTORY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395216April 7, 2011
STEERING:HYDRAULIC POWER ASSIST:PUMP
2004 MINI COOPER S. CONSUMER IS SEEKING REIMBURSEMENT FOR THE REPLACEMENT OF THE POWER STEERING PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394399April 6, 2011
STEERING
PROBLEMS WITH THE ELECTRONIC POWER STEERING, IT WORK INTERMITTENT, ALMOST GOT TO A ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395093April 6, 2011
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, STEERING
A FIRE WAS CAUSED BY THE FAILURE OF THE POWER STEERING COOLING FAN. AT SOME POINT THE DAY OF THE INCIDENT THE FAN SEIZED AND THE RESULTING ELECTRICAL RESISTANCE IN THE MAIN WIRING HARNESS CAUSED THE WIRING HARNESS TO HEAT TO A POINT OF MELTING SOME OF THE PLASTIC WIRE INSULATION ALLOWING FOR DIRECT WIRE TO WIRE CONTACT AND RESULTED IN AN ELECTRICAL FIRE BETWEEN THE ENGINE AND THE PASSENGER COMPARTMENT. THE RESULTING FIRE COMPLETELY DISABLED THE VEHICLE'S ELECTRICAL SYSTEM AND REQUIRES AT MINIMUM THE REPLACEMENT OF THE ENTIRE MAIN WIRING HARNESS. EVENT DESCRIPTION AFTER A SHORT DRIVE (LESS THAN 2 MILES ON A COLD ENGINE) THE VEHICLE WAS PARKED. AFTER THE ENGINE WAS TURNED OFF SMOKE WAS SEEN RISING FROM THE VEHICLE ENGINE COMPARTMENT. UPON RAISING THE HOOD, FLAMES WERE SEEN BETWEEN THE ENGINE AND THE PASSENGER COMPARTMENT REFLECTING OFF BOTH FIRE WALLS. 2 FIRE EXTINGUISHERS WERE REQUIRED TO PUT OUT THE FLAMES AFTER THE BATTERY WAS DISCONNECTED. TOTAL LOSS OF THE VEHICLE TO FIRE WAS PREVENTED BY THE OWNERS ACTIONS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10394486April 6, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2007 MINI COOPER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE CHECK OIL WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE TIMING CHAIN TENSIONER FRACTURED. AS A RESULT, THE TIMING CHAIN LOOSENED AND CAUSED ALL THE PISTONS TO MISFIRE AND DAMAGE THE ENGINE. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VIN WAS NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394386April 6, 2011
STEERING
YESTERDAY I WAS DRIVING HOME NORMALLY. WHEN I SLOWED TO TURN INTO THE ALLEY WHERE I PARK MY CAR MY POWER STEERING FAILED. I MISSED SLAMMING INTO THE CORNER OF THE BUILDING BY A COUPLE INCHES AND WAS ABLE TO PARK. I CHECKED THE FLUID LEVEL AND EVEN PUT A LITTLE IN. SINCE THE THEN THE POWER STEERING IS ALMOST COMPLETELY GONE, BUT "CATCHES" EVERY NOW AND THEN. THIS MAKES IT EXTREMELY HARD TO DRIVE. AFTER READING OF NUMEROUS OTHERS HAVING THIS ISSUE, I CALLED BMW TODAY. THEY RECORDED MY INFORMATION AND SAID I WOULD BE INFORMED IF THERE WAS A RECALL BY NHTSA, BUT THAT NOTHING WAS BEING DONE AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394120April 4, 2011
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING
TL*THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A LEFT OR RIGHT TURN THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND THE CURRENT MILEAGE WAS 82,426. UPDATED 05/03/11*LJ UPDATED 05/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394174April 4, 2011
STEERING
POWER STEERING FAILS INTERMITTENTLY. FAILURE HAS OCCURRED NUMEROUS TIMES WHILE PARKING AND TWICE UNEXPECTEDLY WHILE DRIVING AND MAKING A RIGHT TURN. MAKES CAR HARD TO MANEUVER AND UNSAFE BECAUSE OF THE UNPREDICTABLE NATURE OF THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394192April 4, 2011
ELECTRICAL SYSTEM
UPON RETURNING HOME AND PARKING MY MINI IN THE GARAGE I SMELLED SOMTHING STRANGE. MY WIFE AND I UNLOADED GROCERIES FROM THE CAR I NOTICED SMOKE FROM THE HOOD OF THE CAR. WE QUICKLY ROLLED THE CAR OUT OF THE GARAGE AND OPENED THE HOOD, I NOTICED THE CONNECTION ON TOP OF THE AUX WATER PUMP BURNING. THE FIRE SUBSIDED ON ITS OWN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10394209April 4, 2011
STEERING
THERE WERE NO WARNINGS OR EVENTS LEADING UP TO THE POWER STEERING FAILURE. FORTUNATELY, IN MY CASE THERE WERE NO ACCIDENTS OR INJURIES RESULTING FROM THE FAILURE. MY WIFE WAS DRIVING WHEN THE POWER STEERING FAILED AS SHE WAS CLOSE TO HOME. SHE DOES NOT HAVE ENOUGH STRENGTH TO MAKE THE TURN WITHOUT THE POWER STEERING SO HAD IT OCCURRED ON HER WAY TO WORK AROUND A CURVE, THERE WOULD HAVE BEEN A CRASH FOR SURE. A COUPLE OF TURNS SHE NEEDS TO MAKE HAVE STEEP DROP OFFS AND ONCOMING TRAFFIC THAT MAY HAVE RESULTED IN DEATH. I DON'T KNOW IF ANY DEATHS HAVE BEEN REPORTED DUE TO THIS, BUT I CAN SEE WHERE IT COULD EASILY HAPPEN AND NOT BE PINPOINTED AS THE CAUSE SINCE THE FAILURE WAS IMMEDIATE AND WHILE SHE WAS DRIVING, NOT AFTER BEING STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394808April 2, 2011
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
MY MINT CONDITION 2007 MINI COOPER S WAS DESTROYED BY FIRE ON 3/31/11. I HAD JUST DRIVEN IT 4.5 MILES TO WORK, PARKED IT, WHEN APPROXIMATELY 12-15 MINUTES LATER I WAS ALERTED BY THE COMPANY SECURITY DEPARTMENT THAT MY CAR WAS ON FIRE. THE TOWNSHIP POLICE AND FIRE DEPARTMENT WERE ALREADY ON THE SCENE PUTTING OUT THE BLAZE. THE CAUSE OF THE FIRE APPEARS TO BE ELECTRICAL AND STARTED IN THE ENGINE. MY PRISTINE CAR WITHOUT A SCRATCH OR DENT ON IT, HAD ONLY BEEN DRIVEN 15,000 MILES -- AND IT WAS DESTROYED. THE CAR HAD BEEN FAITHFULLY MAINTAINED AND I BELIEVED IT TO BE IN PERFECT RUNNING CONDITION. FORTUNATELY NO ONE WAS HURT AND NO OTHER CARS WERE DAMAGED. BUT WHAT IF THIS WOULD HAVE HAPPENED WHEN THE CAR WAS PARKED IN MY GARAGE? I WAS SHOCKED TO READ ONLINE THAT OTHER OWNERS HAVE SHARED SIMILAR EXPERIENCES AND THAT YOU CAN FIND NUMEROUS VIDEO CLIPS ON YOU-TUBE SHOWING MINIS ON FIRE. WHAT IS BMW DOING ABOUT THIS? UPDATED 08/17/11*BF UPDATED 02/02/2012 *LN *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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