MINI Cooper Complaints

4,588 consumer complaints on file.

#10502298March 11, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 MINI COOPER S. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE FAN FAILED TO DEACTIVATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502412March 11, 2013
STEERING
IN SEPTEMBER 2011, I WAS DRIVING MY 2003 MINI COOPER S AT 55MPH ON A RURAL TWO LANE HIGHWAY WHEN I EXPERIENCED A MOMENTARY LOSS POWER STEERING OF POWER STEERING. THIS RESULTED IN THE WHEEL BECOMING VERY DIFFICULT TO TURN. WHEN POWER STEERING RETURNED (WITHOUT WARNING), MY CAR SWERVED BUT I WAS ABLE TO KEEP IT ON THE ROAD. THIS HAPPENED SEVERAL TIMES OVER THE NEXT 20 MILES BEFORE I LOST POWER STEERING AND IT DID NOT RETURN.WHEN I ARRIVED HOME, I CHECKED THE POWER STEERING PUMP AND IT WAS NON-OPERATIONAL. I REPLACED THE PUMP AND ITS DEDICATED COOLING FAN. IN AUGUST 2012 (125000 MILES), I AGAIN LOST POWER STEERING AT HIGHWAY SPEEDS. THE SECOND FAILURE WAS IDENTICAL TO THE FIRST (SUDDENLY CAME AND WENT BEFORE CUTTING OUT AND NOT RETURNING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502207March 9, 2013
STEERING
THE STEERING ON MY '03 MINI COOPER STARTED MAKING WHINING/ GROANING NOISES THAT WERE NOT THE NORMAL STEERING NOISES. THE STEERING HAS LIMITED POWER BOOST, SOMETIMES NEAR NORMAL, OTHER TIMES ALMOST NO BOOST. THE STEERING DOESN'T RETURN TO STRAIGHT AS IT USED TO. AFTER MAKING A RIGHT OR LEFT TURN, THE CAR KEEPS TRYING TO TURN THE LAST DIRECTION STEERED. WITH EFFORT, I CAN HOLD THE CAR STRAIGHT, BUT IT PULLS NOTICEABLY THE LAST DIRECTION TURNED. THE ELECTRIC STEERING MOTOR GROANS, CHANGING SPEED UP AND DOWN, EVEN WHEN THE CAR IS NOT MOVING. ALL FLUID LEVELS ARE NORMAL AND THERE ARE NO LEAKS OR DRIPS OF ANY FLUID. THE POWER STEERING FAN AND RADIATOR COOLING FAN ARE OPERATING CORRECTLY. THE STEERING EFFORT IS NOT CONSISTENT. SOMETIMES AT EXPRESSWAY SPEEDS, AS WELL AS SLOWER SURFACE STREET SPEEDS, THE STEERING STIFFENS UP WHERE IT REQUIRES MUCH EFFORT TO CONTROL, THEN MINUTES LATER, WILL GO BACK TO NORMAL BOOST LEVELS. THIS OFTEN HAPPENS WHEN NEGOTIATING LANE CHANGES OR EXPRESSWAY RAMPS WITH WHAT SHOULD BE A STEADY RATE TURN. AN INDEPENDENT MECHANIC STATES THE ELECTRO- HYDRAULIC STEERING PUMP IS CAUSING THESE ISSUES AND THAT BMW IS AWARE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502089March 8, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 MINI COOPER S. THE CONTACT STATED THAT SHE NOTICED THE ENGINE HAD A LEAK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE WATER PUMP AND THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502028March 7, 2013
ENGINE
STRANGE KNOCKING/RUBBING NOISE COMING FROM THE ENGINE COMPARTMENT FOR THE YEAR 2007+ MINI COOPER. FROM THE MINI DEALER REPAIR DETAILS IT APPEARS TO BE A ISSUE WITH THE TIMING CHAIN AND TENSIONER SYSTEM. IT ALSO APPEARS THAT WITHOUT BEING FIXED THE CAR WILL EVENTUALLY HAVE A TIMING CHAIN FAILURE AND POSSIBLE MOTOR DESTRUCTION. THIS COULD OCCUR WHILE DRIVING AND I COULD LOSE CONTROL OF THE VEHICLE CAUSING A CRASH. MINI WILL NOT FIX THIS PROBLEM THAT THEY KNOW ABOUT WITHOUT THE VEHICLE STILL BEING UNDER WARRANTY. I CALL FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501884March 6, 2013
ENGINE
TOOK VEHICLE IN TO MINI OF THE WOODLANDS TO HAVE RECALL WORK DONE TO THE VEHICLE AND WHILE IT WAS THERE HAD THEM DO A DIAGNOSTIC TO ENSURE CAR WAS IN GOOD SHAPE. WAS TOLD THAT IT NEEDED A NEW TIMING CHAIN AND THAT I SHOULDN'T DRIVE IT. WAS TOLD TO TOW IT HOME OR LEAVE IT WITH THEM AND THEY WOULD FIX IT FOR CLOSE TO $2500. THE CAR HAS 37,000 MILES. REALLY? FEEL LIKE THERE'S A NICE SCAM GOING ON WITH A PRODUCT THAT HAS OBVIOUS DEFECTS WITH THIS TIMING CHAIN ISSUE. THERE ARE COMPLAINTS ALL OVER THE INTERNET. NO VEHICLE SHOULD NEED A NEW TIMING BELT WITH THIS LOW OF MILEAGE. MINI NEEDS TO DO THE RIGHT THING AND ISSUE A RECALL FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501891March 6, 2013
STEERING
LOSS OF POWER STEERING ON MY 2004 MINI COOPER. THIS PROBLEM COMES AN GOES AND MY LOCAL SERVICE STATION SAID THE PUMP HAS A CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501461March 5, 2013
AIR BAGS
THE "PASSENGER AIRBAG OFF" ALARM LIGHTS CAME ON ON BOTH THE SPEEDOMETER PANEL AND THE LIGHT ABOVE THE REAR VIEW MIRROR. WHILE I'D HAD AN ADULT PASSENGER EARLIER IN THE DAY, THE PASSENGER SEAT WAS UNOCCUPIED AT THE TIME. I HAVE BEEN UNABLE TO TURN THE LIGHT OFF, TO TEST THE BAG, OR TO DO MUCH OF ANYTHING ABOUT IT. I SEE BY DOING AN INTERNET SEARCH THAT THIS HAS BEEN A RECURRING PROBLEM WITH MINI COOPERS FOR QUITE SOME TIME. SEE NHTSA BULLETIN NUMBERS SI M-65-02-0 AND 720106. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY MINI COOPER USA RATHER THAN PAID FOR BY THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501200March 4, 2013
STEERING
POWER STEERING FAILURE. UNKNOWN CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500907March 1, 2013
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500827February 28, 2013
STEERING, STRUCTURE:BODY
WHILE TURNING INTO A SHOPPING PLAZA PARKING LOT THE STEERING WHEEL LOCKED UP AND I WAS NOT ABLE TO CONTROL OR COMPLETE THE TURN. THANK GOD I WAS DRIVING AT A SLOW SPEED AND PEDISTRIANS WERE NOT NEAR BY. I EXPERIENCED THE SAME THING WHEN I WAS LEAVING TO RETURN HOME AND TWO MORE TIMES AFTER THAT. SOMETHING NEEDS TO BE DONE ,INNOCENT LIVES ARE AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500855February 28, 2013
POWER TRAIN, ENGINE
I LIVE WHERE THE WEATHER GETS INTO THE TEENS REGULARLY THIS TIME OF YEAR. MY CAR STARTED MAKING A WEIRD NOISE WHEN I STARTED IN ONE MORNING. THEN WHEN I TRIED TO DRIVE IT, IT HAD NO POWER. I TOOK IT IN AND HAD TO HAVE THE THROTTLE BODY AND NEW INTAKE MANIFOLD PUT IN FOR THE COST OF OVER $1100. I WAS TOLD BY THE SERVICE TECHNICIAN THAT THEY HAVE ONLY HAD TO DO THIS REPAIR ON MINI'S THAT LIVE IN COLD CLIMATES AND THAT IT WAS NO FAULT OF MINE. HOWEVER THERE IS NO RECALL ON THIS DEFECT AND I'M CURIOUS AS TO WHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500694February 27, 2013
STEERING
POWER STEERING FAILED IN THE MIDDLE OF DRIVING NEARLY HIT THE OUTER BARRIER BECAUSE OF THE AMOUNT OF FORCE REQUIRED TO MOVE THE STEERING WHEEL. I FEEL IF MY WIFE HAD BEEN DRIVING IT WOULD HAVE BEEN A MAJOR WRECK. I DID SOME RESEARCH AND FOUND THAT THIS IS A VERY PREVALENT PROBLEM WITH THE MINI COOPER. FROM MY UNDERSTANDING CANADA HAS ISSUED A RECALL ON THE POWER STEERING PUMPS. WOULD LIKE TO LOG A COMPLAINT TO SEE IF WE CAN GET MINI USA TO TAKE SOME ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500699February 27, 2013
ELECTRICAL SYSTEM
THE O2 SENSOR FAILED ON MY CAR. MINI ISSUED AN EXTENDED WARRANTY ON 2006 MODELS BUT MY VIN WAS NOT INCLUDED. THIS IS RIDICULOUS THAT I HAVE THE EXACT SAME ISSUE BUT MY VIN IS NOT INCLUDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500546February 26, 2013
AIR BAGS
WHEN I STARTED MY VEHICLE, 2006 MINI COOPER, THE PASSENGER AIRBAG WARNING LIGHTS CAME ON FOR NO APPARENT REASON THERE WAS NO ONE IN THE PASSENGER SEAT AT THE TIME. THERE WAS AN AUGUST, 2008 BMW RECALL ON 150,000 2002-2006 MINI COOPER'S FOR THIS SAME PASSENGER LIGHT AIRBAG ISSUE. BMW EXTENDED THE WARRANTY TO 10 YEARS ON ALL OF THESE RECAILED VEHICLES BY VIN#. I HAD THIS DIAGNOSED BY A BMW SERVICE CENTER & A FAULTY PASSENGER SENSOR PAD IN THE PASSENGER SEAT IS CAUSING THE ISSUE. THE SENSOR PAD IS ATTACHED TO THE BOTTOM OF THE PASSENGER SEAT SO BOTH ITEMS HAVE TO BE REPLACED WHICH WILL COST APPROX.$1,200. I SPOKE TO MINI USA & MY VIN# WAS NOT ON THE 2008 RECALL. I THEN ASKED MINI USA HOW DO I GET MY VIN# ON THE RECALL LIST & WAS TO TOLD TO GO TO THIS WEBSITE & FILE A COMPLAINT. AFTER YOUR INVESTIGATION, MINI USA TOLD ME THAT YOU CAN HAVE MY VEHICLE VIN# ADDED TO THE AUGUST, 2008 RECALL. MINI USA WAS ALSO UNABLE TO TELL ME IF MY PASSENGER SEAT AIRBAG WILL PROPERLY DEPLOY IN THE EVENT OF A ACCIDENT. I CONSIDER THIS AN EXTREMELY SERIOUS SAFETY ISSUE (POSSIBLE DEATH) IF THE AIRBAG DOES NOT PROPERLY DEPLOY BECAUSE OF A FAULTY PASSENGER SEAT SENSOR PAD! PLEASE HELP.....THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500564February 26, 2013
STEERING
I WAS DRIVING MY CAR HOME FROM WORK ON FRIDAY NIGHT, 2/22, WHEN THE STEERING WHEEL LOCKED UP ON ME AND I HAD A HARD TIME TURNING IT. IT THEN STARTED WORKING FINE AGAIN AFTER A FEW MINUTES. THEN IT LOCKED UP AGAIN WHILE I WAS DRIVING. SINCE IT WAS ON A HIGHWAY I WAS DOING OVER 60 M.P.H. IT WAS TERRIFYING NOT HAVING COMPLETE CONTROL OF MY VEHICLE AT THAT SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500144February 26, 2013
STEERING
THE POWER STEERING PUMP FAN THEN PUMP FAILED RESULTING IN A COMPLETE LOSS OF POWER ASSISTED STEERING. WHILE THE VEHICLE WAS STEERABLE, THE LOSS WAS SURPRISE AT SLOW SPEEDS WHEN TURNING OFF A ROAD. IT TOOK A VERY SIGNIFICANT FORCE TO CONTROL THE VEHICLE AND I ALMOST HIT A CONCRETE ABUTMENT. I DOUBT THAT A YOUNG TEEN OR ANY PERSON WHO WAS NOT THAT STRONG, WOULD HAVE BEEN ABLE TO CONTROL THE VEHICLE. THE DEALER WHEN PRESENTED WITH THE REPAIR KNEW OF THE ISSUE AND OF MANY REPORTS OF A NEAR ACCIDENT LIKE MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499901February 25, 2013
ENGINE
ON 2/4/13 HAD MY CAR TAKEN TO GLOBAL IMPORTS BMW/MINI DEALERSHIP ON 5925 PEACHSTREET IND.BLVD.ATLANTA,GA. (THE CYLINDER HEAD COVER HAD TO BE REPLACED,WAS LEAKING, I PAID $1291.45 FOR THE SERVICE). I PICKED UP MY CAR ON 2/5/13, ACCORDING TO THEM IS WAS GOOD TO GO. STARTED HEADING BACK HOME, WHEN THE ENGINE LIGHT POPPED UP AGAIN, THE CAR STARTED SMOKING,SHAKING,IT WOULD NOT DRIVE HIGHER THAN 40MILES., GOT OFF I-75 IN MACON GA, CALLED ROADSIDE SERVICES, HAD CAR TOWED BACK TO THE DEALERSHIP MENTIONED ABOVE FOR REPAIRS. THEY KEPT IT FOR A WEEK. THEY CALL ON 2/20/13 TELLING MY THE CAR WAS READY FOR PICK UP. I RETURNED TO ATLANTA THE FOLLOWING DAY 2/21/13. THEY CHARGED ME FOR SERVICE $3,991.57 . HEADED BACK TO FLORIDA ON 2/23/13, AND NOT EVEN HALF WAY, ON I-75, THE ENGINE LIGHT POPPED UP AGAIN, THE CAR WOULD NOT HIGHER THAN 40MILES, HAD CAR TOWED TO THE MINI OF SOUTH ATLANTA DEALERSHIP IN UNION CITY,AND IM AWAITING TO HEAR FROM THEM WHEN TO COME AND PICK UP MY CAR. WHEN THE RECALL WAS FIRST ANNOUNCED,I TRIED TO CONTACT BMW/MINI HEADQUATERS, THEY TOLD ME I WILL RECEIVE A LETTER IN THE MAIL REGARDING THE RECALL,WHICH I NEVER RECEIVED. I NEED HELP FORCING THESE PEOPLE TO BE RESPONSIBLE, FIX MY CAR OR IF NOT REIMBURSE ALL THE MONEY I HAVE INVESTED IN REPAIR (NOT ONLY IN ATLANTA BUT IN FLORIDA AS WELL). PLEASE I NEED YOUR ADVISE. A VERY FRUSTRATED MINI COOPER S DRIVER . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500071February 25, 2013
STEERING
WHILE DRIVING ON I95 GOING AROUND A CURVE, MY STEERING COLUMN LOCKED UP. I WAS ABLE TO PULL OVER TO THE SHOULDER. IT HAS HAPPENED A FEW TIMES BUT I WAS ABLE TO PULL OVER AND WASN'T SURE WHAT TO TELL MY MECHANIC SINCE IT WAS SO RANDOM. THIS WEEKEND AS I DROVE THROUGH AN INTERSECTION MAKING A LEFT TURN, WITH MY CHILDREN IN THE CAR, IT LOCKED UP AFTER MONTHS OF NOT RECURRING. I WAS ABLE TO STOP IN TIME BEFORE COLLIDING WITH ONCOMING CARS AT THE RED LIGHT BUT IT WAS VERY SCARY FOR ALL OF US. I AM APPALLED MINI HAS NOT ISSUED A RECALL CONSIDERING THE PRECIOUS LIVES THAT ARE AT STAKE. I SUPPOSE IT WILL TAKE A FATALITY FOR SOMEONE TO RECALL THIS DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499874February 24, 2013
STEERING
AFTER DRIVING AT HIGHWAY SPEED, I SLOWED DOWN TO TURN INTO A PARKING LOT WHEN THE POWER STEERING FAILED. THE CAR COULD STILL BE TURNED, BUT ONLY WITH GREAT EFFORT AND HAD THERE BEEN ANY NEED TO AVOID ANOTHER VEHICLE OR PEDESTRIAN, IT WOULD HAVE BEEN IMPOSSIBLE. AFTER TURNING OFF THE VEHICLE AND RESTRARTING, THE POWER STEERING RESUMED WORKING. THE SAME FAILURE HAS OCCURRED ON SEVERAL OTHER OCCASIONS BUT IS ONLY INTERMITTENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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