Mercury Tracer Complaints

567 consumer complaints on file.

#753896October 30, 2001
AIR BAGS
THE AIR BAG LIGHT ON THE DASH BOARD BLINKS 3-2 WHILE DRIVING. IT HAS DONE THIS SINCE THE CAR WAS BRAND NEW. I AM THE ORIGINAL OWNER. I HAVE BROUGHT THE CAR IN SEVERAL TIMES PER YEAR WITH THE BLINKING LIGHT. THE SERVICE DEPARTMENT AT CORTESE EITHER COULD NOT REPRODUCE THE PROBLEM. IT DOES COME AND GO. IT IS MORE ON THAN OFF. THE AIR BAG ASSEMBLY WAS REPLACED TWICE. THAT DID NOT FIX THE PROBLEM. I WAS TOLD TO BRING THE CAR IN WHILE THE LIGHT WAS BLINKING AND NOT TO TURN THE CAR OFF. I DID THAT. IT WAS CONFIRMED YES THE LIGHT BLINKS 3-2. I LEFT THE CAR FOR AN ENTIRE WEEK IN JULY OF 2001. ON THE WAY HOME FROM CORTESE AFTER THE CAR WAS "REPAIRED" THE AIR BAG LIGHT STARTED TO BLINK ON THE WAY HOME. I AM GETTING THE RUN AROUND ABOUT FIXING THE PROBLEM. THE FACTORY WAS CONTACTED 3 YEARS AGO WHEN I SENT MY FATHER TO THE DEALER. I WAS TOLD THAT CORTESE CONTACTED THE MANUFACTURES OVER THIS SUMMER TO GET THE PROBLEM FIXED. THEY WERE UNABLE TO FIX THE PROBLEM IN AUGUST DUE TO NEEDING A PART. NOW I AM BEING MET WITH IT IS OUT OF WARRENTY. I HAD A 7/70K WARENTY WHICH DOES EXPIRE NOVEBEROF THIS YEARSINCE THE CAR WAS BRAND NEW.. SINCE THIS HAS BEEN AN ON GOING SAFTEY ISSUE , I THINK I HAVE BEEN OVERLY PATIENT WITH RECTIFYING THIS DEFECT. I CALLED THE NYS ATTORNEY GENERALS OFFICE. THE LEMON LAW DOES NOT APPLY AS THE CAR IN NOW MORE THAN 4 YEARS OLD. I WAS REFERED TO YOUR ORGANIZATION. HELP!!!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898220October 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILS TO SHIFT PROPERLY INTO GEARS, THIS CAUSES VEHICLE TO JERK AND SHIFT HARD INTO GEARS, SOMETIMES WOULD FLUTTER WHEN DRIVING AT 50-55MPH.*AK CONSUMER STATED VEHICLE HAS BEEN TO NUMEROUS DEALERSHIP FOR THE SAME PROBLEM.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898228October 25, 2001
UNKNOWN OR OTHER
ENGINE CHECK LIGHT WOULD COME ON AND REMAIN, HAD TAKEN VEHICLE TO DEALER. MECHANIC EITHER WOULD REPLACE OR RESET THE SENSORS ACCORDING TO WHATEVER CODE APPEARS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897552October 10, 2001
AIR BAGS:SIDE/WINDOW
AIRBAG LIGHT KEEPS FLASHING, AND THERE IS A BEEPING SOUND. ALSO THERE WAS SMOKE COMING FROM PASSENGER'S SIDE AIRBAG COMPARTMENT. CONSUMER DISCONNECTED BATTERY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897419October 5, 2001
TIRES:SIDEWALL
CONSUMER TOOK VEHICLE TO A TIRE COMPANY, AND LEFT FRONT TIRE WAS FLAT HE PUT VEHICLE ON RACK, AND NOTICED THAT ALL FOUR TIRES WERE SEPARATING ON SIDEWALL. KELLY, SPRINGFIELD, P17565R14. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751893September 8, 2001
ENGINE AND ENGINE COOLING:ENGINE
POTENTIAL FOR FATALIES WAS GREAT AS CAR JUST QUIT AT 65 MPH WITH NO WARNING IN THE MIDDLE LANE OF A 3 LANE INTERSTATE. THIS HAPPENED TWICE. BOTH TIMES HEAD JUST BLEW APPARENTLY ALLOWING WATER TO BE SUCKED OUT BOTTOM OF CAR CIRCUMVENTING SENSORS. RADIATOR STILL HAD WATER IN IT.. NO STEAM OR INDICATION CAR WAS HOT. TEMPERATURE GAUGE WAS READING NORMAL BOTH TIMES. I HAD MULITPLE MECHANICS REVIEW CAR AND NO ONE CAN FIND PROBLEM. HOWEVER BOTH TIMES WATER SEAPED INTO PASSENGER SIDE FLOOR BOARD. AFTER REBUILDING ENGINE AND THEN REPLACING ENGINE WHEN IT HAPPENED AGAIN AT 91,000 MILES NO ONE COULD EXPLAIN WHY IT HAPPENED OR FIND A PROBLEM WITH COOLING SYSTEM OR ANY OTHER COMPONENT..I FEAR TO DRIVE THIS CAR AGAIN NOT KNOWING WHAT IS CAUSING IT OR WHEN IT WILL HAPPEN AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751842September 7, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I AM INQUIRING ABOUT THIS VEHICLE BECAUSE I WAS TOLD BY A MECHANIC THAT THIS MAKE AND MODEL HAD CERTAIN DEFECTS WITHIN THE ENGINE AND IT'S PARTS. I HAVE NOT FOUND ANY LISTINGS OF MAJOR RECALL, BUT I HAVE FOUND OTHER LISTINGS REPORTING PROBLEMS LIKE MINE. ARE THESE PROBLEMS THE RESULT OF DEFECT, AGE, IMPROPER PARTS, OR POOR CARE? THE PROBLEMS THAT I HAVE ARE MANIFOLD GASKET LEAKS. I HAVE FOUND THAT MANIFOLD ITSELF IS WARPED. HOW IS THAT POSSIBLE? THE HEAD GASKETS ARE CRAKED. THIS AUTOMOBILE RAN AT A HIGH TEMPERATURE, EVEN AFTER FLUSHING THE RADIATOR. THE CAR COOLED AFTER I TURNED OFF THE AIR CONDITIONER. I FOUND THE THAT CAR HAD THE INCORRECT THERMOSTAT INSTALLED. THIS PARTICULAR PART IS DESIGNED FOR HIGH HEAT READINGS. THE CAR WOULD HAVE TO OVERHEAT BEFORE THE FAN WOULD START. I RECENTLY REPLACED FUEL TANK. THE CAR IS STILL RUNNING, BUT NOT PROPERLY. I WOULD GREATLY APPRECIATE THIS IF YOU LOOK INTO THIS FOR ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895738September 5, 2001
VEHICLE SPEED CONTROL
VEHICLE STALLED OUT AT STOPS AND ACCELERATED WITHOUT WARNING. PROBLEM WAS INTERMITTENT. DEAELR WILL BE CONTACTED. PLEASE ADD VIN AND ANY OTHER INFORMATION TO COMPLETE THE FORM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004325August 28, 2001
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894606August 17, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER SMELLS FUEL INSIDE VEHICLE, THERE IS A RECALL, BUT THIS VEHICLE IS NOT AFFECTED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894508August 16, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, UNKNOWN OR OTHER
WHILE DRIVING ENGINE CHECK LIGHT ILLUMINATED. ALL WIRES UNDER HOOD BURNED OUT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750245August 11, 2001
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
HEARD FOR QUITE A WHILE A "CRACKING NOISE" IN THE REAR, ESPECIALLY WHEN BREAKING, BUT ALSO DURING SHARP TURNS. GARAGE LOOKED AT IT AT 60K MILES AND REPORTED BOTH REAR SPRINGS BROKEN. ACCORDING TO GARAGE A COMMON PROBLEM WITH ESCORT/TRACER. RECEIVED ADVICE NOT TO DRIVE THE CAR, PARTS WERE ORDERED, WHICH TOOK 2 WEEKS. ACCORDING TO A DEALER "THERE IS A SHORTAGE IN SPRINGS, DUE TO HIGH DEMAND"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749965August 6, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE BLEW UP IN RUSH HOUR TRAFFIC - HUGE SAFETY CONCERNS FOR OTHER TRACER DRIVERS, NO LIGHT INDICATOR, NO GAUGE WARNING, ETC.- CAR HAS BEEN MAINTAINED, JUST BLEW UP- NOTHING TO INDICATE REASON. SHOULD CONSIDER RECALLING TRACERS FOR INVESTIGATION OF ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893567August 6, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING DRIVING 55 MPH CONSUMER LOST CONTROL AND WENT INTO A DITCH. AIR BAGS DID DEPLOY AND EXPLODE. CONTACT DEALER, AND DEALER HAS NOT RESPONDED.*AK CONSUMER ALSO STATED THAT SEAT BELT CAME LOOSE.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#749512July 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE FAILED IN RUSH HOUR TRAFFIC ON FREEWAY WITH FAMILY IN CAR- NO LIGHT, NO GAUGE INDICATOR, NO HISTORY OF PROBLEMS WITH THE CAR- HUGE SAFETY HAZARD, ABSOLUTELY DID NOT KNOW IT WOULD HAPPEN. FORD IS, THUS FAR, UNRESPONSIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006922July 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHEN BRAKING AT LOW SPEEDS (UNDER 35 MPH), CALIPER SLIDES ARE STICKING. YOU CAN HEAR A KNOCKING NOISE AND FEEL THEM GRABBING THROUGH THE BRAKE PEDAL. THE CALIPER SLIDES WERE ORIGINALLY REPLACED BY THE DEALERSHIP AND IT SEEMED TO TAKE CARE OF THE PROBLEM. APPROX. 1 YEAR LATER THE SAME THING STARTED. THE CALIPER SLIDES WERE THEN GREASED AND THIS SEEMED TO TAKE CARE OF THE PROBLEM UNTIL APPROX. 1 MORE YEAR LATER. THE CALIPER SLIDES WERE STICKING AGAIN, MAKING CLUNKING NOISES WHEN YOU BRAKE. I WAS TOLD THIS IS SOMETHING THAT SHOULD NOT REQUIRE REGULAR MAINTENANCE. I WANT TO KNOW WHY THIS IS STILL HAPPENING TO THE CALIPER SLIDES AND WHY THERE IS NOT A RECALL ON THIS IF THE PROBLEM CANNOT BE CORRECTED. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**749080
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749093July 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING ON THE FREEWAY, THE CAR ENGINE BLEW UP (AT MAXIMUM FREEWAY SPEED) AND AFTER MAKING IT TO THE SIDE OF THE ROAD, DISCOVERED THAT THE ENGINE WAS COMPLETELY BLOWN. THERE WAS NO WARNING, NO LIGHT, NO NOTHING- STRANDED THE FAMILY IN MID TRAFFIC DURING RUSH HOUR AT AN EXTREMELY DANGEROUS SECTION OF FREEWAY- CAR IS 3 YEARS OLD AND SHOULD HAVE WARNED US WITH LIGHTS OR SOMETHING- WE NEED IT REPAIRED. VERY POTENTIAL DANGEROUS SITUATION, HOPEFULLY IT WON'T HAPPEN TO ANYONE ELSE. FORD NEEDS TO LOOK INTO THIS PRONTO. OUR WARRANTY HAS EXPIRED BUT THIS SHOULD BE TAKEN CARE OF AS A SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892976July 17, 2001
STRUCTURE:BODY
A HOLE IN FIREWALL HAS CAUSED EXHAUST FUMES TO ESCAPE INTO PASSENGER COMPARTMENT. *AK DEALER TOLD CONSUMER TO PUT A PIECE OF TAPE OVER THE HOLE TO FIX THE PROBLEM, CONSUMER STATES THIS IS NOT AN ACCEPTABLE REMEDY, LETTER WRITTEN BY SCOTT ROGERS, HE IS THE DRIVER OF THE VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747958July 6, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHY IS THIS DATABASE BEING ELIMINATED, FIRST OF ALL?! I LOVE THIS. CHECK COOLANT LIGHT CAME ON, COOLANT HAD ALL LEAKED WHILE DRIVING, DUE TO FROST PLUG HEATER SEAL FAILURE ON ENGINE CAUSING ALL COOLANT TO LEAK OUT. NOT COVERED UNDER WARRANTY?! SEEMS THAT THIS IS AN ENGINE SEAL TO ME, FORD DISAGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891953July 3, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK IS LEAKING. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Tracer