Mercury Sable Complaints

5,381 consumer complaints on file.

#10104653December 28, 2004
AIR BAGS:SIDE/WINDOW
CORRECTED/COMPLETED ODI # 10104563. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10105309December 27, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
NHTSA RECALL 04V332000; FORD HAS ISSUED A FRONT COIL SPRINGS RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE PARTS STILL WERE UNAVAILABLE FROM THE MANUFACTURER. CONSUMER HAS BEEN WAITING SINCE SEPTEMBER FOR THE PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104563December 27, 2004
AIR BAGS:SIDE/WINDOW
WHILE TURNING OUT OF A DRIVEWAY TO THE RIGHT, THE LEFT SIDE AIR BAG DEPLOYED (WITHOUT INFLATING). NO COLLISION, JUST A TURNING MANUVEUR TO THE RIGHT. 2001 MERCURY SABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104369December 23, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN 1998 I PURCHASED A NEW MERCURY SABLE. STOPPING DISTANCE HAS BEEN INADEQUATE SINCE NEW. RETURNED TO DEALER 3 TIMES, CHECKED AND STATED EVERYTHING WAS FINE. IN PANIC STOPS IT FEELS AS IF ONLY THE REAR WHEELS ARE BRAKING. NOW, AFTER 95,000 MILES I HAVE CHANGED THE REAR BRAKE PADS 3 TIMES AND REAR ROTORS ONCE, BUT THE ORIGINAL FRONT PADS ARE STILL ON THE CAR - JUST NOW NEEDING REPLACEMENT. FRONT ROTORS EXCELLENT - NO OUTER RIDGE. OBVIOUSLY, FRONT BRAKES ARE NOT WORKING EFFECTIVELY - NORMALLY FRONT BRAKES PROVIDE ABOUT 60& OF BRAKING POWER. ON NOVEMBER 19 I REAR-ENDED ANOTHER CAR IN A CHAIN-REACTION PANIC STOP. BODY DAMAGE IS NOW REPAIRED, BUT I HESITATE TO PUT IT BACK IN SERVICE WITHOUT DETERMINING AND REPAIRING THE BRAKE PROBLEM THAT HAS EXISTED SINCE THE CAR WAS NEW. I WROTE FORD ABOUT THE PROBLEM YEARS AGO BUT RECEIVED NO ANSWER. THE SERVICE MANAGER AT THE DEALERSHIP HAS NO RECORD THAT I EVER COMPLAINED ABOUT INADEQUATE BRAKING. CAR WAS CHECKED AT BRAKEMASTERS, BUT THEY COULD FIND NOTHING WRONG. WITH MILLIONS OF SABLES AND TAURUSES BUILT BY FORD, I CAN'T BELIEVE I HAVE THE ONLY CAR WITH THIS PROBLEM. I WONDER HOW MANY OF THESE CARS HAVE BEEN INVOLVED IN REAR-END COLLISIONS WITH THE OWNERS NEVER REALIZING THAT THEY HAD A BRAKING PROBLEM? *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10104410December 23, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN 1998 I PURCHASED A NEW MERCURY SABLE. STOPPING DISTANCE HAS BEEN INADEQUATE SINCE NEW. RETURNED TO DEALER 3 TIMES, CHECKED AND STATED EVERYTHING WAS FINE. IN PANIC STOPS IT FEELS AS IF ONLY THE REAR WHEELS ARE BRAKING. NOW, AFTER 95,000 MILES I HAVE CHANGED THE REAR BRAKE PADS 3 TIMES AND REAR ROTORS ONCE, BUT THE ORIGINAL FRONT PADS ARE STILL ON THE CAR - JUST NOW NEEDING REPLACEMENT. FRONT ROTORS EXCELLENT - NO OUTER RIDGE. OBVIOUSLY, FRONT BRAKES ARE NOT WORKING EFFECTIVELY - NORMALLY FRONT BRAKES PROVIDE ABOUT 60% OF BRAKING POWER. ON NOVEMBER 19 2004 I REAR-ENDED ANOTHER CAR IN A CHAIN-REACTION PANIC STOP. BODY DAMAGE IS NOW REPAIRED, BUT I HESITATE TO PUT IT BACK IN SERVICE WITHOUT DETERMINING AND REPAIRING THE BRAKE PROBLEM THAT HAS EXISTED SINCE THE CAR WAS NEW. I WROTE FORD ABOUT THE PROBLEM YEARS AGO BUT RECEIVED NO ANSWER. THE SERVICE MANAGER AT THE DEALERSHIP HAS NO RECORD THAT I EVER COMPLAINED ABOUT INADEQUATE BRAKING. CAR WAS CHECKED AT BRAKEMASTERS, BUT THEY COULD FIND NOTHING WRONG. WITH MILLIONS OF SABLES AND TAURUSES BUILT BY FORD, I CAN'T BELIEVE I HAVE THE ONLY CAR WITH THIS PROBLEM. I WONDER HOW MANY OF THESE CARS HAVE BEEN INVOLVED IN REAR-END COLLISIONS WITH THE OWNERS NEVER REALIZING THAT THEY HAD A BRAKING PROBLEM? I WOULD LIKE TO KNOW WHY THE FRONT BRAKES ARE NOT WORKING, SO I CAN REPAIR THE PROBLEM!*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10105194December 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHEN TURNING THE KEY IN THE IGNITION A LOUD EXPLOSION SOUND WAS PRODUCED. THE ENGINE INTAKE MANIFOLD HAD MALFUNCTIONED. AS A RESULT THE VEHICLE WAS TOWED TO THE NEAREST DEALER TO FIND THE CAUSE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104255December 21, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
FUMES INSIDE CAR NOTICED, AND A SLIGHT STRANGE SOUND FROM CAR WHEN RUNNING. WHEN TAKEN TO SHOP TO FIND PROBLEM, A CRACK WAS NOTICED AT THE Y SHAPED PIPE CONNECTING TO BOTH CATALYTIC CONVERTERS. IN ORDER TO REPAIR THIS THE WHOLE SYSTEM HAS TO BE REPLACED EVEN THOUGH THE CONVERTERS ARE FINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101834December 21, 2004
AIR BAGS
COMPLAINT RECEIVED VIA E-MAIL. ON THURSDAY 11/18/04 AT APPROXIMATELY 5:30 PM CENTRAL DAYLIGHT TIME I WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE, RESULTING IN A TOTAL LOSS OF MY 2002 MERCURY SABLE LS PREMIUM, ID [XXX]. THE COOK COUNTY POLICE WAS NO THE SCENE AND ISSUED REPORT # 04-140236. FORTUNATELY FOR ME AND THE OTHER DRIVER THERE WERE NO INJURIES REQUIRING TRANSPORTATION BY THE PARAMEDICS AT THE SCENE TO A HOSPITAL. THE AIR BAG SYSTEM ON THE OTHER VEHICLE WAS ACTIVATED AND DID DEPLOY. HOWEVER, MY VEHICLE AIR BAG SYSTEM DID NOT. THIS WAS THE REASON FOR MY CONCERN AND ADVISEMENT TO YOU. MY VEHICLE WAS INSURED BY TRAVELERS INSURANCE COMPANY, AND HAS BEEN HANDLED BY [XXX] , PHONE # 800-842-6172, EXT. [XXX] AT NAPERVILLE, ILLINOIS OFFICE. I HAVE RECEIVED THE CHECK FOR THE VALUE OF THE VEHICLE THAT WAS DETERMINED IN THE AMOUNT OF $ 10,905.00 FOR ABOUT 30,000 MILES. THE VEHICLE WAS TO BE PICKED UP FROM THE TOWING COMPANY THAT WAS AT THE SCENE AND TRANSPORTED TO A STORAGE FACILITY USED BY TRAVELERS INSURANCE. CONFIRMATION ON THIS DEFICIENCY ON THE AIR BAG SYSTEM CAN BE OBTAINED FROM TRAVELER INSURANCE CO. IF YOU NEED DOCUMENTATION. I HAVE SIGNED AND SENT THE TITLE OF THE VEHICLE TO THEM IN ORDER TO RECEIVE MY CHECK. *AK *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10105048December 20, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
NO PARTS WERE AVAILABLE FOR MANUFACTURER'S RECALL 04S17 FRONT COIL SPRINGS; NHTSA RECALL CAMPAIGN 04V332000. FORD LINCOLN MERCURY 845-561-3900.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105054December 20, 2004
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
CONSUMER RECEIVED NHTSA RECALL 04V332000 FOR THE SPRING SHIELD, BUT THE PARTS WERE NOT AT THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105027December 17, 2004
AIR BAGS:FRONTAL
THE VEHICLE HAD BEEN IN A FRONTAL CRASH AT 35-40 MPH AND NONE OF THE AIR BAGS DEPLOYED. NO INJURIES WERE REPORTED AND THE DEALER WAS NOTIFIED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10104017December 17, 2004
VISIBILITY
THE CABIN AIR FILTER EQUIPMENT LEAKS RAINWATER INTO THE VEHICLE ON THE PASSENGER SIDE. THIS CREATES AN EXCESSIVE AMOUNT OF MOISTURE IN THE VEHICLE, HENCE CAUSING EXCESSIVE FOGGING OF THE WINDOW GLASS, OBSTRUCTING THE DRIVER'S VIEW OF THE ROAD, PRESENTING THE OPPORTUNITY FOR COLLISION DUE TO REDUCED VISIBILITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108844December 16, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
RECALL CAMPAIGN; 97V019000 CONSUMER RECEIVED RECALL NOTICE IN REFERENCE TO CIRCUIT BREAKER. AFTER THE RECALL REPAIRS, THE CONSUMER DISCOVERED THE SIGNALS WERE NOT WORKING. *BF THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER FOR RECALL REPAIRS. AFTER PICKING UP THE VEHICLE, THE CONSUMER DISCOVERED THAT THE DIRECTIONAL SIGNALS WERE NOT WORKING AND THE ENGINE STALLED OUT AT LOW SPEEDS AND AT STOP LIGHTS, CUTTING OUT THE POWER BRAKES AND THE POWER STEERING. *SC THE DEALER CLAIMED THE PROBLEMS WERE UNRELATED WITH THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104979December 16, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE PULLING OUT OF THE DRIVEWAY THE FRONT DRIVER'S SIDE COIL SPRING BROKE. AS A RESULT, THE TIRE WAS PUNCTURED. VEHICLE HAD TO BE TOWED TO THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103851December 15, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER RECEIVED RECALL 04V332000/ MANUFACTURER'S RECALL 04S17/04M04. CONTACTED DEALERSHIP, AND WAS INFORMED NO PARTS WERE AVAILABLE FOR THE FRONT COIL SPRING REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103600December 13, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER RECEIVED FORD RECALL 04S17 IN AUGUST 2004, WHICH STATED THE PART WOULD BE AVAILABLE IN DECEMBER. HOWEVER, THE PARTS WERE STILL NOT IN, AND THE CONSUMER WAS CONCERNED. *AK......*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102810December 12, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ON SEVERAL OCCASIONS, AFTER DRIVING MY 1999 MERCURY SABLE STATION WAGON IN MODERATE TO HEAVY RAIN, I LOSE POWER STEERING DURING TURNS. THE ALTERNATOR LIGHT ALSO COMES ON. I BELIEVE THE PROBLEM IS RELATED TO EXCESSIVE BELT SLIPPAGE FROM WATER. IT GOES AWAY IF I STOP FOR A FEW SECONDS TO LET THE BELT REGAIN TRACTION. THIS CONDITION OCCURS UNEXPECTEDLY IS A RISK TO LOSS OF CONTROL DURING THE PERIOD OF TIME WITHOUT POWER STEERING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101044December 8, 2004
SEAT BELTS:FRONT:RETRACTOR, STEERING:RACK AND PINION
REAR RIGHT PASSENGER SEAT BELT DID NOT RETRACT. DEALER STATED THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL 99V25000. ALSO, RACK AND PINION STEERING HAD TO BE REPLACED BECAUSE OF A SEAL LEAK.*AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097535December 7, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 50 MPH CONSUMER APPLIED THE BRAKE PEDAL AND IT WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102044December 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAD BEEN TO THE DEALER ON SEVERAL OCCASIONS. MECHANIC COULD NOT DUPLICATE THE PROBLEM. VEHICLE JUMPED FORWARD. TRANSMISSION POPPED INTO GEAR ON ITS OWN. THE RPMS ACCELERATED, THEN VEHICLE WOULD STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE. IT WAS TOWED TO THE DEALER, AND MECHANIC INFORMED CONSUMER THAT VEHICLE WAS PLACED ON DIAGNOSTIC MACHINE, AND COMPUTER WAS REPROGRAMMED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED AGAIN, AND HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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