Mercury Sable Complaints

5,381 consumer complaints on file.

#10139334October 11, 2005
AIR BAGS:SIDE/WINDOW
DRIVING TO WORK GOING 25 MPH. DRIVER SIDE AIR BAG SUDDENLY DEPLOYED FOR NO OBVIOUS REASON. NO INJURY OR ACCIDENT OCCURRED. HAVE APPOINTMENT TO HAVE THE AIR BAG EXAMINED. COST WILL BE $150 FOR THE ANALYSIS AT D'AMICO IN EAST BRUNSWICK, NJ THIS FRIDAY, OCT. 14TH, 2005. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139349October 11, 2005
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS
I HAD THE FRONT DRIVER SIDE SPRING BREAK AND PUNCTURE THE FRONT TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139092October 8, 2005
SUSPENSION:REAR:SPRINGS
I HAD NEW TIRES PUT ON MY 2001 MERCURY SABLE. I WANTED AN ALIGNMENT DONE ALSO. THE TIRE DEALER CALLED ME AND TOLD ME THE TIRES WERE PUT ON BUT THEY COULD NOT DO AN ALIGNMENT BECAUSE I HAD A REAR COIL SPRING THAT WAS BROKE. I DIDN'T EVEN REALIZE IT. THE ORIGINAL MANUFACTURERS WARRANTY WAS PAST BUT I PURCHASED AN EXTENDED WARRANTY. THE DEALER REPLACED THE REAR COIL SPRING BUT I DID HAVE TO PAY A DEDUCTIBLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139094October 8, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I OWN A 2001 MERCURY SABLE. IN AUGUST OF 2003 THE CAR WOULD NOT START AND WAS TOWED TO THE DEALER. IT HAD 23038 MILES. THE FUEL PUMP WAS REPLACED WITH NO CHARGE TO ME DUE TO THE MANUFACTURERS WARRANTY. ON OCTOBER 3, 2005, MY MERCURY SABLE WOULD NOT START. AGAIN IT WAS TOWED WITH ONLY 64492 MILES. ONCE AGAIN THE DEALER INFORMED ME THAT THE FUEL PUMP WAS BAD AND REPLACED IT. THIS COST ME $50 DEDUCTIBLE DUE TO THE EXTENDED WARRANTY WHICH I PURCHASED. ON TOP OF ALL OF THIS, I OWN A 2002 FORD TAURUS WITH ONLY 27000 MILES ON IT. IN SEPTEMBER OF 2005, IT WOULD NOT START. THE FUEL PUMP WAS REPLACED ON IT. I WILL PUT THIS INCIDENT INTO A DIFFERENT COMPLAINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139095October 8, 2005
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
ON MAY 17 2005, WHEN ENTERING MY 2001 MERCURY SABLE I HEARD A SHARP CRACKING NOISE. UPON CLOSE INSPECTION THE DRIVERS SIDE QUARTER PANEL WAS LOWERED OVER THE TIRE. I WAS LUCKILY I WAS JUST A FEW MILES FROM JOHN LANCE FORD OF WESTLAKE OHIO. THE SERVICE WRITER KNEW EXACTLY WHAT WAS WRONG, THE STRUT SPRING HAD BROKEN AND WAS WITHIN 1/16 OF THE SIDE WALL OF MY TIRE. HAD THIS EVENT OCCURRED AT SPEED I PROBABLY WOULDN'T BE HERE TODAY. THE SERVICE ADVISOR INFORMED ME THAT FORD WAS ACKNOWLEDGING THAT THEY HAD A PROBLEM WITH THE FRONT SPRINGS, BUT WERE NOT ADMITTING TO ANY FAILURES OF THE REAR SPRINGS. I HAD TO THEREFORE PAY FOR THE REPAIR, HOWEVER FORD WOULD RETRO FIT THE FRONT SPRINGS WITH A CONTAINMENT DEVICE FOR NO ADDITIONAL CHARGE. FORD REALIZES THAT FAILURE OF THE FRONT STRUT SPRING WILL RESULT IN LOSS OF CONTROL OF THE VEHICLE. HAVING AN AUTOMOTIVE BACK GROUND I BEGAN QUESTIONING WHY THE FAILURE HAD OCCURRED ON SUCH A LATE MODEL VEHICLE. THE EXPLANATION I RECEIVED WAS THAT ANY MOISTURE ON THE SPRING WOULD LEAD TO CORROSION AND SUBSEQUENT FAILURE OF THE METAL. I FOUND THIS VERY INTERESTING GIVEN THE FACT THAT I OWN A 1970 FORD TORINO WITH ORIGINAL SPRINGS, WHICH AFTER 35 YEARS APPEAR VERY RUSTY, AND YET STILL SUPPORT THE WEIGHT OF THE VEHICLE. THE DEALER RESPONSE WAS, "WELL FORD OUT SOURCES THESE SPRINGS TO INDIA AND THE QUALITY OF THE METAL IS VERY SUSPECT." I STILL HAVE THE LOWER COIL OF THE SPRING IN MY POSSESSION, WHICH WILL BE AVAILABLE TO YOU AT ANY TIME FOR YOUR INSPECTION. IN VIEWING THE CROSS SECTION BREAK, ONE CAN CLEARLY SEE RUST HALF WAY ACROSS THE DIAMETER OF THE COIL, WITH FRESH METAL ON THE REMAINING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138974October 7, 2005
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT: THE CONSUMER STATED THAT THE PASSENGER SIDE COIL SPRING BROKE AND PUNCTURED THE TIRE. THIS CAUSED THE TIRE TO BLOW OUT. THE CONSUMER WAS SLOWING DOWN WHEN THE TIRE BLEW OUT. THIS HAPPENED ON DRY PAVEMENT. THE TIRES WERE SERVICED REGULARLY, BUT THE CONSUMER HEARD SOME TYPE OF NOISE. THIS HAPPENED ON JUNE 25, 2005. THE DEALER SAID THAT THE NOISE WAS DUE TO THE COIL SPRING. THE DEALER REPLACED THE REAR COIL SPRING AND THE REAR TIRE. *AK (11/17/05) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138914October 6, 2005
SUSPENSION:REAR:SPRINGS
HI I AM WRITING TO FILE A COMPLAINT ABOUT THE 2001 MERCURY SABLE I CURRENTLY OWN. THE COIL SPRING ON MY VEHICLE BROKE CAUSING MY TIRE TO WEAR OUT. WHEN I TOOK IT TO BE FIXED THE MECHANIC WHO FIXED IT SAID MY TIRE COULD HAVE BLOWN OUT AT ANYTIME. IT COULD HAVE CAUSED AN ACCIDENT. I READ IN MY LOCAL PAPER THAT OTHER PEOPLE HAVE HAD THIS PROBLEM AND FORD IS LOOKING INTO RECALLING THIS CAR. I STRONGLY RECOMMEND IT BE RECALLED FOR THE SAFETY OF OTHERS. IT ALSO WAS A VERY EXPENSIVE TO HAVE REPLACED IT COST ME OVER $400. FOR THE REPAIR AND NEW TIRE. PLEASE LOOK INTO THIS MATTER. THANK YOU. CINDY BARR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138941October 6, 2005
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
MERCURY SABLE 2001 SEDAN, 47,300 MILES, BOTH FRONT AXLE SEALS WARPED. THIS WAS DISCOVERED DURING AN OIL CHANGE WHEN THE CAR WAS ON A LIFT. MANY OTHER CONSUMERS MAY NOT BE AWARE THAT THIS MAY BE OCCURRING IN THEIR CARS. ICALLED FORD CUSTOMER SERVICE CENTER AND THEY WOULD NOT WARRANTY BEYOND 36,000 MILES. ITHE CONSUMER TOLD THEM THERE WAS NOTHING IN THE PRINTED OWNER'S MANUAL CONCERNING EXTENDED DRIVETRAIN WARRANTY. THEY SHOULD NOT BE FAILING AT SUCH A LOW MILEAGE. IT MAY LEAD TO SERIOUS PROBLEMS, AND CONSUMERS SHOULD NOT BE RESPONSIBLE TO FIX THIS-- THERE SHOULD BE A RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121999October 6, 2005
SUSPENSION:REAR:SPRINGS
DT: LEFT REAR SPRING BROKE AND BLEW THE REAR TIRE. CONSUMER WAS NOT DRIVING WHEN THIS HAPPEN. WHEN THE CAR WAS A YEAR OR TWO OLD AND WAS DRIVEN WITH 2 ADULTS IN THE BACK SEAT THE CONSUMER HEARD A CLANKING NOISE WHEN TURNING A CORNER OR HITTING A BUMP. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BEFORE THIS INCIDENT. THEY PUT BUSHING ON THE FIRST TIME AND THE SECOND TIME THE DEALER SAID THEY FOUND NOTHING. IT HAS BEEN REPAIRED AT THE COST OF $489.000 *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138728October 5, 2005
SUSPENSION:REAR:SPRINGS
I HAVE A 2001 MERCURY SABLE AND I GOT A FLAT TIRE WHEN THE LEFT REAR COIL SPRING BROKE AND CUT INTO THE INSIDE WALL OF MY TIRE. IN FACT, I GOT TWO FLATS BECAUSE THE TIRE REPAIR COMPANY DID NOT SEE THE PROBLEM THE FIRST TIME. THE MERCURY DEALER REPAIRED THE SPRING AT MY EXPENSE AND I ALSO PAID FOR A NEW TIRE AT THE TIRE REPAIR STORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138467October 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
(1) CAR SHIFTS HARD DURING ACCELERATION AND DECELERATION. SPEEDOMETER DOES NOT WORK OR BOUNCES UP, THEN DOWN. CHECK ENGINE LIGHT COMES ON. (2) WHILE DRIVING AT NORMAL ROAD SPEEDS THE TRANSMISSION WILL SWITCH TO LOW GEAR CAUSING SUDDEN THROW OF DRIVER INSIDE CAR AND AT TIMES WHEN TRYING TO ACCELERATE THERE IS A LONG DELAY IN POWER TO ENGINE THEN SUDDEN ACCELERATION. (3) REPLACED CAM SENSOR AND OTHER SENSOR THREE TIMES AND ALWAYS FAILS AGAIN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138583October 4, 2005
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I HAVE HAD MY REAR TIRE DAMAGED BECAUSE OF MY REAR COIL SPRING BREAKING ON MY 2001 MERCURY SABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133213September 29, 2005
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DT: THE CONTACT STATES ON OCCASION WHEN HE PUTS ON THE BRAKES INSTEAD OF BRAKING THE CAR WILL ACCELERATE AND THE ENGINE WILL REV. HAS TO STOMP ON THE BRAKES, TURN OFF THE IGNITION AND/OR PUT THE CAR IN NEUTRAL TO GET IT TO STOP. THE CONTACT NOTICED THIS JUST AFTER PURCHASING THE CAR IN JUNE. IT HAS GOTTEN PROGRESSIVELY WORSE. VEHICLE IS A 2001 MERCURY SABLE. THE DEALER CANNOT DUPLICATE THE PROBLEM. HE HAS NOT TALKED TO THE MANUFACTURER. *AK THE CIGARETTE LIGHTER WAS INOPERATIVE, THE FUSE WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137897September 27, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: 2000 MERCURY SABLE. THE CONSUMER STATED THE FRONT COIL BUSTED AND PUNCTURED A TIRE. THE CONSUMER WAS DRIVING HOME FROM WORK WHEN THIS OCCURRED. THIS HAS NEVER HAPPENED BEFORE. THE CONSUMER ALREADY HAD VEHICLE REPAIRED. THE CONSUMER TOOK VEHICLE TO REPAIR SHOP, THEY TOLD HER IT WAS THE FRONT COIL THAT BUSTED AND PUNCTURED THE TIRE. THIS MADE IT VERY DIFFICULT TO DRIVE THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137423September 23, 2005
VEHICLE SPEED CONTROL
DT: 2000 MERCURY SABLE. THE CONSUMER STATED OCCASIONALLY WHILE AT A TRAFFIC LIGHT THE VEHICLE WILL IDLE ROUGHLY AND THEN SHUT DOWN. WHILE AT THE LIGHT, HE HAS TO KEEP IT IDLING BY PRESSING THE ACCELERATOR. THIS HAS BEEN HAPPENING FOR APPROXIMATELY SIX WEEKS. THE VEHICLE HAS NOT BEEN LOOKED AT FOR THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126534September 19, 2005
STRUCTURE
DT:CONTACT STATES THE BODY OF THE CAR CORRODED FROM INSIDE OUT,WHERE THE FRAME BOLTS WERE LOCATED. CONTACT CALLED A FORD DEALER, WHO STATED THERE WAS NO A RECALL ON THIS VEHICLE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136863September 18, 2005
SEAT BELTS:REAR/OTHER
SEAT BELT RETRACTOR HAS NOT WORKED FOR AT LEAST 18 MONTHS- PART ON ORDER FOR AT LEAST THIS TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136872September 18, 2005
ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT CAME ON. THE CAR STARTED SMOKING FROM UNDER THE HOOD. THEN THE SMOKE STARTED COMING INSIDE THE CAR FROM THE DASHBOARD. AFTER THAT THE CAR CAUGHT FIRE UNDER THE HOOD AND THE CAR WAS ON FIRE. ALMOST EVERYTHING UNDER THE HOOD BURNED UP. THE CAR IS NOT DRIVABLE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10136522September 14, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WE HAVE A LOT OF HUMIDITY HERE WHERE I LIVE, AND I NEEDED TO USE THE DEFROST MODE ON MY 2002 MERCURY SABLE WITH 41K MILES, BUT I WASN'T ABLE TO GET WARM AIR TO COME OUT. I TRIED A FEW DIFFERENT DAYS BEFORE I REPORTED IT TO MY DEALER FOR SERVICE. WHEN I TOOK IT IN, THE MECHANIC REPLACED THE THERMOSTAT AND GASKET AND THE BLEND AIR DOOR MOTOR. IT COST ME $237. I TRIED IT THE NEXT MORNING--NO DEFROST. THEY HAD TO ORDER ANOTHER MOTOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136015September 9, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
RECENTLY MY 2001 MERCURY SABLE LS CAUGHT FIRE VERY SHORTLY AFTER THE POWER STEERING SYSTEM COMPLETELY FAILED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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