Mercury Milan Complaints

2,579 consumer complaints on file.

#10913745October 4, 2016
AIR BAGS
THE PASSENGER AIR BAG COVE IS LIFTED AND MIGHT EXPLODE IF NOT TAKEN CARE OF., THE VEHICLE HAS BEEN IN NORMAL USAGE. THERE IS A RECALL IN REGARDS TO THIS AND NO SOLUTION HAS BEEN PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911160October 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910718September 30, 2016
AIR BAGS
CAR HAS BEEN UNDER TAKATA AIRBAG RECALL SINCE JULY. IT IS OCTOBER. FORD SEEMS TO BE VERY NONCHALANT ABOUT FIXING A PROBLEM WHICH COULD, "CAUSE SERIOUS INJURY OR DEATH." IS THIS ALSO THE POSITION OF THE NHTSA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910077September 27, 2016
STRUCTURE:BODY:DOOR
BOTH INTERIOR DOOR HANDLES ON THE DRIVER'S SIDE OF THE CAR HAVE BROKEN IN THE SAME MANNER (BOTTOM CORNER), AND THE HANDLES WON'T RETRACT. DOING INTERNET SEARCHES, OTHER PEOPLE HAVE THIS PROBLEM TOO WITH FORD FUSION, MERCURY MILAN, & LINCOLN MKZS. SEE PICTURE AT LINK BELOW. HTTPS://WWW.FLICKR.COM/PHOTOS/GTPPILOT/SETS/72157607539089979/ THE DRIVER'S DOOR HANDLE WON'T LOCK ANYMORE. FORD SAYS THIS HASN'T BEEN RECALLED. BOTH HANDLES BROKE WITHIN 2 WEEKS OF EA. OTHER. THE BACK DOOR IS RARELY USED. THE DOOR HANDLES WERE NOT AGGRESSIVELY OPENED - JUST NORMALLY OPENED. THIS HAPPENED WHEN THE CAR WAS STATIONARY IN A PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909519September 25, 2016
SERVICE BRAKES
BRAKES ARE VERY SPONGY IN ALL ACTIONS. THE BRAKES HAVE BEEN BLED, HAVE NEW BRAKE PADS AND THERE ARE NO LEAKS IN THE SYSTEM. I HAVE READ OTHER MERCURY MILANS AND FORD FOCUS HAVE THE SAME PROBLEM, BRAKE PEDAL GOING TOO LOW TO THE FLOOR BOARD. I FEEL THAT THIS COULD DEVELOP INTO A FUTURE SAFETY PROBLEM. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908475September 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907532September 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907500September 18, 2016
SERVICE BRAKES
THE BRAKE PEDAL GOES TO THE FLOOR WHEN IT IS PRESSED. THIS HAPPENS UNDER NORMAL DRIVING CONDITIONS, CITY AND HIGHWAY. THE MASTER CYLINDER WAS REPLACED (TWICE) BUT THE CONDITION HAS NOT CHANGED. THIS HAS BEEN HAPPENING FOR A COUPLE YEARS, AT ALL SPEEDS, WEATHER CONDITIONS (DRY TO WET).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907345September 17, 2016
STEERING
WHILE IN PROCESS OF A TURN THE VEHICLE LOST POWER STEERING ABILITIES. IT STARTED TO RETRACT FROM THE TURN THEN LOST THE ABILITY CAUSING THE VEHICLE TO GO OFF AT AN ANGLE AND HIT A PARKED VEHICLE. 2 DAYS PRIOR TO THE ACCIDENT THE IT WAS DISCOVERED THAT THERE MIGHT HAVE BEEN AN ISSUE THAT WOULD NEED ADDRESSING BECAUSE IT FELT LIKE THE VEHICLE LOST POWER STEERING BRIEFLY. AFTER THE ACCIDENT WE DISCOVERED A RECALL FOR POWER STEERING PROBLEMS ON THE VEHICLE BUT MY VEHICLE WASN'T PART OF THAT RECALL. THERE WAS A POLICE REPORT FILED AND A CLAIM. WE DON'T HAVE THE PAPERWORK YET AS THIS JUST HAPPENED. I HAVE INCLUDED PICTURES FROM THE ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10907372September 17, 2016
AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE16S26/NHTSA RECALL 16V-384.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907093September 16, 2016
SERVICE BRAKES
BRAKES GO OUT AFTER ABS INCIDENT. 3 TIMES IN ONE YEAR. 1ST TIME/ ICY CONDITIONS TRAVELING AT 15 MPH APPROACHING RED LIGHT, ABS ENGAGED, BRAKE PEDAL LOST PRESSURE AND STAYED TO THE FLOOR FOR 3 HOURS BEFORE RETURNING TO NORMAL. LAST MONTH, DRY CONDITIONS ON MAIN CITY ROAD , 50 MPH POSTED SPEED, HAD TO SLAM ON BRAKES GO AVOID COLLISION. ABS ENGAGED, LOST ALL BRAKING ABILITY BECAUSE OF NO BRAKE PRESSURE ONCE AGAIN. BRAKES STAYED OUT FOR HOURS, UNTIL MINIMAL PRESSURE RETURNED. REPLACED ALL PADS AND ROTORS, FLUID, AS WELL AS MASTER CYLINDAR. 3 WEEKS LATER, DRY PAVEMENT, MID TURN (20 MPH) LIGHTLY APPLIED BRAKE. ABS ENGAGED AND LOST ALL BRAKE PRESSURE AGAIN. HAS BEEN 3 DAYS AND BRAKE PRESSURE HAS STILL NOT RETURNED. AFTER MUCH RESEARCH THIS IS A COMMON AND REOCCURRING PROBLEM FOR THIS VEHICLE AND ALSO THE FOR FUSION MODEL. AFTER SPENDING A LOT OF MONEY FOR REPAIRS AND REPLACEMENTS, TESTS, THE PROBLEM PERSISTS AND RETURNS. I DO NOT FEEL SAFE IN THIS VEHICLE WITH THIS ISSUE!!! MY SON AND I HAVE BEEN PUT IN SEVERE DANGER THREE TIMES NOW DUE TO A MALFUNCTIONING ABS/BRAKE SYSTEM!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907141September 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3840000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906433September 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE SEAMS WHERE THE PASSENGER SIDE AIR BAG WAS LOCATED WERE BEGINNING TO UNRAVEL. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/08/16*LJ UPDATED 11/30/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905600September 11, 2016
AIR BAGS
GOT RECALL NOTICE JULY. IT IS NOW SEPTEBER AND NO ONE HAS CONTACTED ME. YOUR LETTER STATES WE WILL BE NOTIFIED WHEN PARTS COME AVAILABLE. IS THIS A JOKE? HOW LONG DO I NEED TO WAIT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905025September 9, 2016
ENGINE, POWER TRAIN
2010 MILAN HYBRID LOST POWER ON TWO OCCASIONS IN HEAVY FAST INTERSTATE TRAFFIC. SAFE TO PULLOVER LIGHT ILLUMINATED, MAX SPEED OF 5MPH , DEALER REPLACED 12V BATTERY FIRST TIME. 4 TO SIX MONTHS LATER, SAME DANGEROUS SCENARIO AND ONE MORE TIME TRYING TO GET VEHICLE TO A DEALER.THE DEALER SAID IT WAS A DEFECTIVE ELECTRONIC THROTTLE BODY. THE ONLY RECALL WAS ON MODELS AFTER 2010 BEGINNING IN 2011. THE 2010 WERE NEVER RECALLED ALTHOUGH NUMEROUS COMPLAINTS. 54000 MILES ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905087September 9, 2016
STRUCTURE:BODY
ARRIVED AT DESTINATION PARKING LOT AND DRIVER DOOR HANDLE SEEMED TO SNAP AND UNABLE TO OPEN THE DRIVER DOOR. CRAWLED OVER THE CENTER CONSUL TO EXIT THE PASSENGER SIDE. LOCKED CAR AND WHEN I RETURNED I ENTERED THE PASSENGER SIDE AND CRAWLED OVER THE CONSUL TO THE DRIVER SEAT. ONCE I GOT HOME I REPEATED THE SAME EXIT PROCESS AND WENT AROUND TO OPEN THE DRIVER DOOR AND ONCE OPENED IT DID NOT CLOSE. HAD TO BUNGIE CORD THE DOOR SHUT IN THE GARAGE TO TURN OFF THE COURTESY LIGHTS AND SILENCE DOOR AJAR ALARM. NEXT MORNING IMMEDIATELY TOOK IT TO DEALER. DROVE CAREFULLY HOLDING THE DOOR CLOSED WHILE I DROVE. DOOR AJAR ALARM AND LIGHT KEPT APPEARING. REPAIR COST $167.96. 10 DAYS LATER THE DRIVER DOOR FAILED AGAIN WHEN I ARRIVED HOME FROM WORK. THIS TIME I LOWERED THE WINDOW AND REACHED OUTSIDE FOR THE DOOR HANDLE AND THAT WORKED TO OPEN THE DOOR AND IT SEEMED TO CLOSE OKAY BUT NEXT MORNING I RETURNED TO DEALER AND WAS THEN TOLD IT WAS A DIFFERENT ISSUE AND COST $335.45. I AM CONCERNED THAT THIS WAS RELATED TO THE OTHER ISSUES I SEE ABOUT THE DOOR LATCH FAILING SINCE 2010 ON YOUR SITE AND OTHER BLOGS AND THE RECENT RECALL AND NOW EXTENDED RECALL. I AM ALSO CONCERNED THAT THE PARTS USED FOR THE REPAIR MAY BE COMPROMISED AS WELL. THIS IS TOO SCARY IF IT WOULD HAPPEN TO SOMEONE WHO COULDN'T GET OUT OF THE CAR OR HAVE THE DOOR FLY OPEN OR EVEN TRY TO DRIVE HOLDING ONTO THE DOOR TO KEEP IT SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904733September 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE AND SERVICE VEHICLE SOON WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904812September 8, 2016
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TROTTLE ACUTATOR STUCK IN CLOSED POSITION AS THE CAR WAS MOVING ABOUT 25 MPH, PRESSED THE ACCELARATOR BUT NOTHING WAS HAPPENING,ENGINE WAS AT IDDLE, AND WAS ABLE TO MOVE TO THE SIDE OF THE ROAD. STARTED THE CAR AGAIN AND EVERYTHING WORKED FOR ABOT A MINUTE AND THEN IT HAPPENED AGAIN. WHEN I GOT HOME AFTER A FEW RESTARTS I HOOKED UP MY COMUPTER TO READ THE OBD CODE THAT CAME ON !! IT WAS CODE P2112 , WITCH IS THE TROTTLE ACUTATOR MODULE !! AFTER RESETING THE OBD CODE IT WAS WORKING FINE ON THE DRIVEWAY. I'LL TAKE IT FOR A TEST DRIVE LATER. IT SEEMS CLEAR THAT A PROBLEM EXISTS WITH THE TROTTLE ACUTATOR ON THE TROTTLE BODY !!! A DESIGN FLAW IS VERY POSSIBLE, AND IT PRESENTS A DANGER WHEN DRIVING ON THE ROAD WITH A SUDDEN LOSS OF POWER AND SPEED. A RECAL SHOULD BE IN THE WORKS FOR FORD !!! I HAVE READ TOO MANY COMPLAINTS ABOUT THE SAME PROBLEM. MY CAR HAS 32,000 MILES AND IS A 2010 YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904851September 8, 2016
EXTERIOR LIGHTING
WHEN MY HEADLIGHTS ARE ON, THE RIGHT BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903875September 6, 2016
SERVICE BRAKES
TWICE IN THE LAST MONTH MY WIFE OR I HAVE EXPERIENCED THE SAME PROBLEM WITH THE BRAKES. THE PROBLEM IS INTERMITTENT. TWICE WHEN APPROACHING A STOP SIGN AT SPEEDS BETWEEN 20 AND 30 MPH AND WHILE BRAKING AND HITTING A BUMPY ROAD SECTION ( HEAT CAUSING ASPHALY TO FORM BUMPS AT INTERSECTIONS) THE BRAKE PEDAL WENT TOO THE FLOOR AND BECAME QUITE UNRESPONSIVE. WE LIVE IN A RURAL AREA. IN MY WIFE'S CASE SHE EVENTUALLY STOPPED 3 OR 4 FEET PAST THE ENTRANCE TO THE INTERSECTION. FORTUNATELY NEITHER TIME DID WE HAVE AN ACCIDENT. THE FIRST TIME I TOOK IT TO MY MECHANIC. WHO PULLED ALL 4 WHEELS AND FOUND THE BRAKES OPERATED PROPERLY WITH NO SIGNS OF OVERHEATING OF THE BRAKES DISKS, PADS OR CALIPERS. IN MY CASE THE BRAKE ONLY ACTUATED , AND WAS SOFT, WELL BELOW THE NORMAL BRAKE POSITION. I PUMPED THE BRAKE 3 OR 4 TIMES TO GET THE BRAKE BACK TO ITS NORMAL BRAKING HEIGHT. THE FLUID LEVEL IN THE BRAKE RESEVOIR WAS BETWEEN MIN AND MAX. WITHIN TWO WEEKS THE SAME THING HAPPENED TO MY WIGE. I CHECKED THE BRAKE FLUID. AND IT WAS NORMAL. MY MECHANIC HAD NO IDEA WHAT WAS AMISS. I GOOGLED "BRAKE PEDAL SOMETIMES GOES TO FLOOR 2008 MERCURY MILANS" AND FOUND A NUMBER OF SIMILAR EXPERIENCES BY OTHER. I CALLED MY FORD DEALER AND HE LOOKED UP ANY RECOMMENDATIONS BY FOR AND FOUND NONE. THE THREADS ON THE VARIOUS FORUM POINT TO A PROBLEM WITH THE ABS SYSTEM. FORD DOES NOT SEEM TO ACKNOWLEDGE THE PROBLEM YET THERE SEEM TO BE NUMEROUS INSTANCES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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