Mercury Milan Complaints

2,579 consumer complaints on file.

#11035783October 23, 2017
AIR BAGS
TAKATA INFLATORS- I HAVE CONTACTED ADVANTAGE FORD ON SEVERAL OCCASIONS SINCE RECEIVING A RECALL NOTICE IN JULY 2016. EACH TIME I HAVE BEEN TOLD THAT REPLACEMENT PARTS ARE NOT AVAILABLE. LAST WEEK I WAS TOLD THAT I COULD CALL FORD HEADQUARTERS OR MERCURY HEADQUARTERS BUT THEY DIDN'T IT WOULD HELP. THIS CAR IS NOW MORE THAN 10 YEARS OLD AND IS SITUATED IN FLORIDA WITH HOT WEATHER YEAR ROUND. I AM SCARED EACH TIME I DRIVE IT THAT I OR MY PASSENGER WILL BE INJURED BY THIS UNSAFE AIRBAG SITUATION. IT SEEMS THAT SOMEONE SHOULD BE ABLE TO APPLY PRESSURE ON TAKATA TO PROVIDE REPLACEMENT PARTS OR AT THE VERY LEAST HAVE THE CAR MANUFACTURERS PRODUCE THE REPLACEMENT PARTS AND GO AFTER TAKATA FOR EXPENSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035802October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (TALLAHASSEE LINCOLN FORD MERCURY IN TALLAHASSEE, FL, 850-878-4855) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035837October 23, 2017
AIR BAGS
FACTORY RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035857October 23, 2017
AIR BAGS
WE RECIEVED A RECALL NOTICE ABOUT A YEAR AGO. WHEN DO WE GET THE AIRBAGS REPAIRED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035877October 23, 2017
AIR BAGS
TAKATA RECALL. RECALL HAS BEEN IN PLACED SINCE JUNE 2016 AND WHEN CALLING TO SCHEDULE SERVICE I AM TOLD THE PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035910October 23, 2017
AIR BAGS
TAKATA RECALL WAS RECEIVED FROM FORD MOTOR COMPANY IN JULY 2016. CALLED LAST WEEK REGARDING PARTS FOR REPAIR AND THEY HAVE NO IDEA WHEN THIS WILL BE AVAILABLE. I FEEL THIS IS VERY UNSATISFACTORY CONSIDERING THE AGE OF THE CAR AND THE POSSIBLE DEVASTING NATURE OF INJURIES IF THE AIRBAGS WOULD EXPLODE AND THE FACT THATTAKATA HAS FILED FOR BANCRUPTCY. WILL THEY EVER GET FIXED OR WILL FORD COMPENSATE US?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035523October 22, 2017
AIR BAGS
THE AIR BAG ON THE PASSENGER SIDE SHOWS SIGH OF A RAISE IN THE FRONT PART OF THE ENCLOSURE TOP. IT SHOWS WHITHER THE VEHICLE IS MOVING OR STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035554October 22, 2017
AIR BAGS
I RECEIVED A LETTER IN 2016, 1 YEAR AGO. I WENT TO FORD DEALER TO SEE IF THEY HAVE COME IN (THE NEW ONES) THEY SAID NO ON BACK ORDER FOREVER. THE NOTICE WAS IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. RECALL NOTICE 16S26. NO ONE HAS W EVER CALLED ME, THIS CAUSES NERVOUSNESS, PANIC ATTACKS AND MORE . WHAT ARE YOU GOING TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035369October 21, 2017
AIR BAGS
TAKATA RECALL: IT HAS BEEN MORE THAN A YEAR SINCE THEY FIRST ANNOUNCED THE AIRBAG RECALL BUT THERE IS STILL NO SOLUTION AVAILABLE TO FIX IT. IT STARTED ON JUNE 1, 2016 AND IT STILL SAYS "REMEDY NOT YET AVAILABLE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035398October 21, 2017
AIR BAGS
AIR BAG PASSENGER SIDE LITE COMES ON...SLIGHT BUCKLE ON DASHBOARD WHERE AIR BAG DEPLOYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035401October 21, 2017
AIR BAGS
"TAKATA RECALL" RECEIVED RECALL NOTICE JUNE 2016 FOR PASSENGER AIRBAG. AS OF OCTOBER 2017, NOT FIXED AND ACCORDING TO THE LOCAL DEALER IT IS UNKNOWN WHEN AND IF IT WILL EVER BE FIXED. THEY HAVE NO REPLACEMENT PARTS. THEY CLAIM IS IS OK TO USE THE VEHICLE, BUT ONE OF THE PERSONNEL AT THE DEALERSHIP SUGGESTED NO ONE RIDE IN THE PASSENGER FRONT SEAT. IF YOU HAVE A PASSENGER, HAVE THEM RIDE ON THE BACK. ALSO STATED IF IT DOES GO OFF IT MIGHT INJURE THE DRIVER BECAUSE THE METAL PARTS FLY ALL OVER THE VEHICLE. THE RECALL HAS LOWERED THE RESALE VALUE OF THE VEHICLE BECAUSE DEALER CAN NOT RESELL IT WITH THE RECALL NOT FIXED. (SELLING UNSAFE VEHICLE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035422October 21, 2017
AIR BAGS
TAKATA RECALL FORD STILL WAITING ON PARTS TO FIX THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035430October 21, 2017
AIR BAGS
TAKATA RECALL FIRST RECEIVED RECALL NOTICE JULY 2016 FOR THE PASSENGER FRONTAL AIRBAG INFLATOR. CALLED ROUNTREE MOORE FORD IN LAKE CITY, FLORIDA. THEY DID NOT HAVE REPLACEMENT AIRBAGS. ROUNTREE MOORE TOLD ME TO CALL FORD TO GET STATUS OF AIRBAG AVAILABILITY. FORD TOLD ME PARTS ARE NOT AVAILABLE RIGHT NOW AND I WILL GET A SECOND NOTICE WHEN THE PARTS ARE AVIALABLE. STILL WAITING ON THAT SECOND NOTICE. IT'S BEEN OVER A YEAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035460October 21, 2017
AIR BAGS
RECALL HAS BEEN UNDER EFFECT FOR OVER A YEAR AND YET, THEY CANNOT REPLACE MY AIRBAG. MY SON IS UNABLE TO SIT IN THE FRONT BECAUSE OF THIS. IT IS TAKING TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035299October 20, 2017
AIR BAGS
TAKATA RECALL I CALLED FORD AND WAS BASICALLY TOLD THERE WERE NO PARTS AVAIL AND HAD NO ESTIMATED TIME ON REPLACEMENT PARTS. THIS IS MY 6TH ATTEMPT TO GET A REPLACEMENT SINCE THE RECALL WAS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034778October 20, 2017
AIR BAGS
TAKATA RECALL. RECALL ISSUED JUNE 1, 2016, AS OF OCTOBER 20, 2017, STILL NO REMEDY PER WEB SITE AND THE DEALER I CALLED. THIS IS A POTENTIALLY LIFE THREATENING DEFECT AND A REMEDY SHOULD HAVE BEEN FOUND BY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035119October 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (COCONUT CREEK AUTO MALL, COCONUT CREEK, FL , 866-847-2753) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN UPDATED 8/1/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035167October 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (MIKE REICHENBACH FORD LINCOLN, 600 N COIT, FLORENCE, SC, 29501) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035256October 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16VC38400 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KINSEL FORD IN PLEASANTON, TEXAS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034470October 19, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
REAR PASSENGER SIDE TAIL LIGHT STAYS ILLUMINATED EVEN WHILE BRAKE PADDLE IS ENGAGED... BASICALLY I HAVE NO BRAKE LIGHTS... ALSO FUEL RECALLS STILL HASNT BEEN DONE ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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