Mercury Milan Complaints

2,579 consumer complaints on file.

#11043354November 5, 2017
AIR BAGS
TAKATA RECALL WITHOUT ANY REPLACEMENT PARTS. HAVE BEEN WAITING A LONG TIME. WORRIED THAT AN ACCIDENT MAY CAUSE INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043375November 5, 2017
AIR BAGS
TAKATA RECALL HAVE WAITED ALMOST A YEAR TO HAVE THESE FIXED. DEALERSHIP KEEPS TELLING ME THAT THEY DO NOT HAVE THESE TO FIX IT. ARE THEY WAITING FOR SOMETHING TO HAPPEN TO ME OR A PASENGER? I AM TIRED OF THEM PUTTING ME OFF I WOULD LIKE TO HAVE THIS FIXED NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043374November 5, 2017
AIR BAGS
TAKATA RECALL WE ARE STILL WAITING FOR PARTS......I THINK THIS COULD BE A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043391November 5, 2017
AIR BAGS
TAKATA RECALL I ASKED FOR CHANGE AIRBAG FROM VISTA FORD AND CALPAIN LINCOLN, BUT THEY SAID THEY DIDN'T HAVE PART. MY CAR HAS ONLY 35,000 MIL . NOW ALMOST TEN YEARS PASS AND I WONDER WHEN THEY WANT THE AIRBAG .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043578November 5, 2017
AIR BAGS
WENT IN TO NEWBERG FORD DEALERSHIP IN NEWBERG, OREGON ABOUT A MONTH AND A HALF AGO, TO ASK ABOUT THE TAKATA AIRBAGS AND IF I CAN SCHEDULE A TIME TO GET REPLACED. THE PERSON AT THE COUNTER INFORMED ME THAT THEY DO NOT HAVE THE FIX IN AND THAT WHOEVER WAS RESPONSIBLE IS GOING THROUGH THE UNITED STATES BY SECTIONS AND THAT OREGON WAS THE LAST SECTION. MY DAUGHTER DRIVES THIS CAR AND WANT IT FIXED AS IT IS POTENTIALLY VERY UNSAFE. NOT SURE WHAT I CAN DO. THE AIRBAG SEEMS TO BE BULGING OUT OF THE DASHBOARD AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043172November 4, 2017
AIR BAGS
TAKATA RECALL.I CALLED THE FORD GARAZE NUMEROUS TIMES ABOUT THIS AIR BAG NEEDING REPLACED AND EVERY TIME I CALL THEY TELL ME THE PART IS ON ORDER AND CANT GET IT IN..MY AIRBAG HAS BEEN SEPARATING AT THE SEAM AND IM CONCERENED THAT IT WILL EXPLODE WITH MY CHILD IN THE FRONT SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043237November 4, 2017
AIR BAGS
TAKATA RECALL. RECEIVED NOTICE, IN MARCH 2017, FROM FORD, THAT MY PASSENGER AIRBAG WAS BEING RECALLED. WAS TOLD THAT FORD WOULD SEND ME ANOTHER LETTER WHEN I NEEDED TO SCHEDULE A SERVICE APPOINTMENT. 8 MONTHS LATER AND I HAVE RECEIVED NO LETTER. WHEN I CALLED THE DEALERSHIP, THEY HAVE NO ANSWERS. I WAS TOLD THEY DO NOT HAVE THE PARTS AND HAVE NO IDEA WHEN THEY WILL GET THEM IN. ON THE AIRBAG RECALL.COM WEBSITE, IT SAID THAT MY VEHICLE WAS ELIGIBLE FOR RECALL SINCE JANUARY 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043274November 4, 2017
AIR BAGS
TAKATA RECALL I HAVE CALLED AND NOT GOTTEN ANY RESPONSE FROM A LOCAL FORD DEALERSHIP TO WHEN I CAN HAVE MY FREE CORRECTION OF MY AIRBAG RECALL. THE RECALL WAS ISSUED BY NHTSA (16V384) AND MANUFACTURER (16S26) IN JUNE 2016, SO IT HAS BEEN OVER A YEAR AND NO CORRECTION HAS BEEN OFFERED. MY AIRBAG LIGHT IS ON AND THEY WON'T DO ANYTHING ABOUT IT. TAG JGE563 MISSISSIPPI. I CAN SEND REGISTRATION IF REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043288November 4, 2017
AIR BAGS
I WAS NOTIFIED ABOUT THE AIRBAG RECALL. TWO MONTHS AFTER NOTIFICATION I WENT TO THE OXMOOR FORD DEALERSHIP TO FIND OUT THE TIME TO HAVE CAR FIXED. THEY TOLD ME THEY WILL CALL ME WHEN THEY GET THE PARTS IN. OVER A YEAR AND A HALF LATER, I HEARD NOTHING. PLEASE NOT2 I AM BABYSITTING MY YOUNGER GRANDCHILDREN AND USE MY CAR FOR TRANSPORTATION. I HAVE BEEN BACK SEVERAL MORE TIME TO TALK TO THEM. (AND PHONE CALLS) WHICH I AM TOLD OVERTIME THEY DO NOT HAVE THE PARTS. OVERTIME I AM TOLD THEY HAVE ME ON THEIR LIST BUT OVERTIME I GO THEY NEVER HEARD OF ME. I FEEL LIKE I AM BEING PUT OFF. P>S> I GOT AN OFFER TO BUY ANOTHER CAR FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042833November 3, 2017
AIR BAGS
INQUIRED WITH FREEWAY BARBEE FORD DEALERSHIP IN DENVER CO A YEAR AFTER RECALL WAS ANNOUNCED FOR MY VEHICLE (JUNE 2016 ANNOUNCED, INQUIRED AUG 2017) ABOUT REPLACING PASSENGER AIRBAG INFLATOR AND WAS INFORMED THAT THE RECALL STATUS IS INCOMPLETE/NOT-READY AND THERE IS NOTHING THE DEALER CAN DO. CHECKING RECALL STATUS MOMENTS AGO, IT STILL READS: ...RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE ...THIS RECALL DATA LAST REFRESHED: NOV 3, 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042859November 3, 2017
AIR BAGS
TAKATA RECALL: I CONTACTED AUTO NATION FORD FRISCO,TX IN JUNE/JULY OF 2016 CONCERNING THE RECALL AND AGAIN IN JULY 2017. I ALSO CONTACTED BOB TOMES FORD IN MCKINNEY, TX. THERE I NO AVAILABLE PARTS TO REPAIR THE VEHICLE. CONCERNED THAT THE CAR IS MY 16 YEAR OLD DAUGHTER'S VEHICLE FOR SCHOOL AND WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042887November 3, 2017
AIR BAGS
TAKEDA RECALL UNABLE TO GET IT FIX NO CALLS TO GET IT REPLACE CONCERNS ABOUT DRIVERS/PASSENGERS SAFETY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042914November 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BORGMAN FORD IN GRANDVILLE, MICHIGAN WAS MADE AWARE OF THE RECALL AND STATED THAT THE CONTACT WOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042895November 3, 2017
AIR BAGS
TAKATA RECALL RECEIVED NOTIFICATION FROM TAKATA ABOUT AIRBAG RECALL AND CHAPTER 11 AND MY AIR BAGS IN MY 2008 MERCURY MILAN NEEDS TO BE REPLACED. I CALLED NICK MAYER LINCOLN MERCURY IN WESTLAKE, OHIO AND THEY SHARED THEY WERE UNABLE TO REPLACE MY AIRBAGS BECAUSE LINCOLN AND FORD HAD NO PARTS SUPPLIED FROM TAKATA TO COMPLETE THE REPLACEMENT OF THE AIR BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042934November 3, 2017
AIR BAGS
TAKATA RECALL - WHEN I CHECK ON THE RECALL IT STATES REMEDY NOT YET AVAILABLE, HOWEVER WITH TAKATA CORPORATION FILING BANKRUPTCY I AM CONCERNED THAT THE RECALL ON MY CAR WILL NEVER GET DONE - WHAT SHOULD I DO? THE AIR BAG LIGHT IS ON IN MY CAR, I AM CONCERNED THAT IT MIGHT NOT BE SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042940November 3, 2017
AIR BAGS
"TAKATA RECALL" -RECEIVED A RECALL NOTICE IN JULY 2016 AND NO ACTION HAS YET BEEN TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043016November 3, 2017
AIR BAGS
SINCE NOTIFICATION I HAVE BEEN IN TO THE DEALERSHIP IN MUSKEGON MICHIGAN SEVERAL TIMES AND THE ALPINE DEALERSHIP I MADE AN APPOINTMENT FOR NOVEMBER 8 2017 TO BE TOLD NO PARTS. ONCE AGAIN THEY ARE PUTTING ME BACK ANOTHER YEAR. I ALSO CALLED CORPORATE 1-800-392-3673. NOW HAVE RECEIVED NOTICE FOR TK HOLDINGS BANKRUPT PROCEEDINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043020November 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (COWLES PARKWAY FORD, 13779 NOBLEWOOD PLAZA, WOODBRIDGE, VA 22193 AT (703) 986-5500) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043014November 3, 2017
AIR BAGS
" TAKATA RECALL" WE HAVE RECEIVED THE RECALL FOR THE AIRBAG BUT TO DATE WE HAVE NOT BEEN ABLE TO HAVE OUR VEHICLE REPAIRED. DUE TO LACK OF PARTS. I WOULD LIKE TO KNOW IF IT WILL EVER BE REPAIRED????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042672November 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GIRARD FORD IN NORWICH, CT, 860-889-2601) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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