Mercury Milan Complaints

2,579 consumer complaints on file.

#11046870November 16, 2017
AIR BAGS
"TAKATA RECALL" MY AIRBAG LIGHT FOR THE PASSENGER SIDE IS ON AND I HAVE CONTACTED KINDLE FORD SEVERAL TIMES TO SEE IF THE PART WAS IN AND THEY SAID NO. ITS ON BACK ORDER AND THEY PUT ME ON A WAIT LIST. I STILL HAVE NOT HEARD ANYTHING AND ITS BEEN OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046205November 15, 2017
AIR BAGS
TAKATA RECALL - 2ND REQUEST FOR REPAIR. STILL NO UPDATE ON WHEN THE REPAIR PART WILL BE AVAILABLE FOR AIR BAG. MANY NEWER CARS ARE BEING REPAIRED AND OLDER ONES ARE NOT AND THIS IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046220November 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/21/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046321November 15, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V38400 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION LINCOLN CLEARWATER IN CLEARWATER, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER SUGGESTED THAT THE DRIVER'S AIR BAG COULD BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046163November 14, 2017
AIR BAGS, SERVICE BRAKES
"TAKATA RECALL" IN THE LAST 1 1/2 YEAR I HAVE SPENT $1500 IN BRAKE ISSUES. BRAKE PEDAL JUST GOES SOFT. THIS IS WITHIN THE LAST 7000 MILES THAT I HAVE OWED THE CAR. CURRENT MILES 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045944November 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WYNNE FORD IN HAMPTON, VIRGINIA (1020 WEST MERCURY BLVD, 23666) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045965November 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RIVERTOWN FORD IN COLUMBUS, GEORGIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046076November 14, 2017
AIR BAGS
TAKATA RECALL - RECEIVED LETTER ABOUT TAKATA AIR BAG RECALL BACK IN JULY 2016. CALLED FORD DEALER SEVERAL TIMES SINCE THEN AND STILL NO PARTS FOR REPLACEMENT YET. CONCERNED ABOUT SAFETY OF MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046107November 14, 2017
AIR BAGS
TAKATA RECALL - WE HAVE BEEN WAITING FOR AT LEAST A YEAR TO HAVE THE AIR BAGS REPLACED. WE HAVE JUST CHECKED AGAIN, THIS TIME WITH 2 OF OUR LOCAL FORD DEALERS AND THEY SAY THEY HAVE NO REPLACEMENTS AVAILABLE. WE LIVE IN COASTAL CA -- WARM/HUMID -- SO WE ARE CONCERNED THAT IT IS TAKING SO LONG. DO WE JUST HAVE TO SIT AND WAIT? THIS DOESN'T SEEM LIKE TIMELY REPLACEMENT. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046132November 14, 2017
AIR BAGS
TAKATA RECALL - I GOT A LETTER JULY 2016 ABOUT THIS RECALL. APPARENTLY FORD IS SLOW ON FIXING THIS PROBLEM. THEY CLAIM THEY DON'T HAVE THE PARTS. IT HAS BEEN A YEAR, WHAT IS TAKING SO LONG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045585November 13, 2017
WHEELS
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT NOTICED THAT THE LUG NUTS WERE FRACTURED AND DETACHED FROM THE FRONT WHEELS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO HINES PARK FORD (56558 PONTIAC TRAIL, NEW HUDSON, MI 48165), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045590November 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE SEAM OF THE DASHBOARD SEPARATED WHERE THE AIR BAG WAS LOCATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TINDOL FORD (1901 E FRANKLIN BLVD, GASTONIA, NC 28054, PHONE NUMBER: (704) 867-8341) TO SCHEDULE AN APPOINTMENT FOR THE REPAIR AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045778November 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED METRO FORD AT (305) 751-9711 (9000 NW 7TH AVE, MIAMI, FL 33150) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *BF UPDATED 8/9/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045378November 11, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045140November 10, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045145November 10, 2017
AIR BAGS
TAKATA RECALL PASSENGER AIRBAG INFLATOR BEEN OVER A YEAR AND NO REMEDY FOR THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045173November 10, 2017
AIR BAGS
NO REMEDY PROVIDED; PLEASE ADVISE ON HOW TO RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045172November 10, 2017
AIR BAGS
TAKATA RECALL. STILL WAITING FOR PARTS FOR THE DEALER TO COMPLETE THIS RECALL, SINCE JUNE 1, 2016. I DO NOT FEEL SAFE DRIVING THIS CAR WITH POTENTIAL AIR BAG ISSUES, ESPECIALLY WITH MY 2 CHILDREN IN THE BACK SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045247November 10, 2017
AIR BAGS
TAKATA RECALL -- NO REPLACEMENT PARTS HAVE BEEN MADE AVAILABLE BY THE MANUFACTURER OR AUTO MAKER. THE DEFECT STILL EXISTS THOUGH THE RECALL HAS BEEN IN EFFECT FOR YEARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044812November 9, 2017
AIR BAGS
THE DASH WHERE THE PASSENGER AIRBAG IS LOCATED IS COMING APART. IT APPEARS THAT SOMETHING IS PUSHING THE DASH APART FROM THE INSIDE. THIS HAS BEEN DEVELOPING SINCE WE PURCHASED THE CAR IN SPRING OF 2016. NO ACCIDENTS TO THE FRONT OF THE CAR HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Milan