Mercury Milan Complaints

2,579 consumer complaints on file.

#11102942June 21, 2018
AIR BAGS
TAKATA RECALL I RECEIVED MY FIRST NOTIFICATION IN JULY OF 2016. YESTERDAY I RECEIVED ANOTHER OFFERING A RENTAL VEHICLE. WHEN IS TOO LONG TO WAIT FOR A FIX. I DRIVE MY MILAN EVERY DAY HOPING NOTHING HAPPENS. HHHHHEEEEEEEELLLLLPPPP !!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103087June 21, 2018
VEHICLE SPEED CONTROL
SURGING WHILE DRIVING ON URBAN STREET, CHECK ENGINE LIGHT CAME ON, MECHANIC SAID CODE 2111 SHOWS. CODE INDICATES MALFUNCTIONING THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102805June 20, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING IN TOWN AT AROUND 30MPH. MY ABS WARNING LIGHT CAME ON. THE CAR STARTED MAKING A STRANGE NOISE. THEN WHEN BREAKING THE BACK BREAKS SEEMED TO BE TRYING TO LOCK UP. THEN THE PASSENGER AIRBAG WARNING LIGHT CAME ON. AFTER THIS HAPPENED ALL MY GAUGES INCLUDING MY SPEEDOMETER, BLINKERS, HEADLIGHTS, RPM, ETC. BECAME INOPERABLE. I AM NOT ABLE TO DRIVE THE CAR AT ALL DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102478June 18, 2018
SERVICE BRAKES
BRAKE PEDAL GOES TO THE FLOOR WHEN ABS UNIT IS ACTIVATED THIS HAPPENS WITH THE CAR IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102480June 18, 2018
STEERING
I WAS IN A PARKING LOT AND WHEN I TURNED ON IGNITION AND POWER ASSIST FAULT LIGHT LIT UP ON PANEL AND WHEN TRIED TO BACK UP HAD NO POWER STEERING. TURNED CAR OFF AND BACK ON NUMEROUS TIMES BUT SAME LIGHTS AND LOUD WARNING SOUND. TRIED TO DRIVE OUT OF PARKING LOT BUT SERVICE ADVANCE TRAC LIGHT CAME ON AND COULDN'T TURN STEERING WHEEL TO DRIVE CAR. HAD TO LEAVE MY CAR AT RESTAURANT AND CALL FOR A RIDE BACK TO WORK. THERE IS A RECALL FOR 2011 MERCURY MILAN BUT NOT 2010. THIS MAKES NO SENSE. SOMEONE IS GOING TO GET INJURED OR EVEN DIE IF NOT RECALLED FOR REPAIRS. I JUST GOT THIS CAR PAID FOR AND NOW HAVING PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102219June 15, 2018
STEERING
POWER STEERING FAILED WHILE DRIVING IN NEIGHBORHOOD AT 30 MPH. THE POWER STEERING GEAR ASSEMBLY AND TIE RODS WERE REPLACED 3 MONTHS/3,000 AGO FOR THE SAME EXACT FAILURE. THERE NEEDS TO BE A RECALL FOR THE MILAN 2010 FOR THIS ISSUE JUST LIKE THERE IS A RECALL FOR THE MILAN 2011 AND FUSION 2011/2012. SEE INITIAL COMPLAINT # 11081366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101612June 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (CROWN FORD, 555 CYPRESS AVE, REDDING, CA 96001) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101651June 13, 2018
AIR BAGS
I HAVE BEEN COMPLAINING ABOUT THIS SEVERAL TIMES TO FORD MOTOR CO AND MY FORD DEALERSHIP, GORSH IN HEMET CA WHO SAY "THEY DON'T HAVE ANY" AND NHTSA FOR MANY YEARS AND HAVE LETTERS TO PROVE IT. AS OF 6/15/18 NHTSA STATES ON THEIR WEBSITE "...REMEDY NOT YET AVAILABLE." WHAT? WHEN WILL I GET MY AIRBAG? MY FRIENDS, GRANDCHILDREN AND FATHER NEED AN AIRBAG? MY 8+ YEARS IS LONG ENOUGH TO WAIT. SO HERE'S ANOTHER COMPLAINT. IT'S TIME FOR YOU - NHTSA RECALL #16V384 AND MFG. RECALL # 16S26 OF 06-01-16 TO BE HEARD IN COURT AND GET MY AIRBAG ALONG WITH ALL OTHERS WHO HAVE BEEN WAITING ON TAKATA. (I CALLED YOUR 888 NUMBER AND WAS SENT AGAIN TO BACK TO YOUR INTERNET SITE!) EVERY TIME I SEE THIS SUBJECT ON TV AND JUST RECENTLY HEARD ANOTHER CAMPAIGN CALL "OPERATION FIND & FIX" IS ALL WELL AND GOOD AND THEY ALWAYS SEEM TO BE ON THE MANUFACTURERS SIDE... AND, SAY "GET YOUR CAR/S IN PEOPLE AND REPLACE THOSE AIRBAGS THEY CAUSE HARM AND DEATH!" DAH!!! IT'S NOT USUALLY 'US'. WE CAN'T GET THE DARN AIRBAGS! THERE NOT AVAILABLE! GET US THE 'DARN AIRBAGS' AND WE WILL PUT THEM IN. AND LET US PUT THE 'AIRBAG' IN BEFORE WE HAVE TO DESCRIBE THE "NOTE" DESCRIBING OUR EXPERIENCE BELOW BEFORE WE HAVE A "BAD" ONE !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101223June 11, 2018
STEERING
2011 MERCURY MILAN WITH EPS STEERING. WE HAD PARTIAL THEN FULL LOSS OF POWER STEERING IN VEHICLE WHEN DRIVING, LUCKILY WE WERE NOT TRAVELING AT HIGH SPEEDS AND WERE ABLE TO CONTROL. AFTER BRINGING TO THE DEALERSHIP WE ARE TOLD THAT THE ENTIRE EPS POWER STEERING NEEDS REPLACEMENT. THERE WAS CONFUSION AT FIRST BECAUSE THE SERVICE DEPARTMENT THOUGHT IT WAS A RECALL ITEM. BUT AFTER SOME CHECKS, THE DATE OF MANUFACTURE WAS NOT COVERED. APPARENTLY, THE ISSUE WAS RECALLED ON SEVERAL VEHICLES OF THE SAME MODEL "WITH THE EXACT SAME POWER STEERING SYSTEM" WE ARE VERY UPSET THAT THIS IS NOT BEING TAKEN CARE. THE DIAGNOSES WAS PERFORMED AT A CERTIFIED DEALER "WEBBER FAMILY MOTORS IN DETROIT LAKES MN. HOW CAN A COMPANY RECALL ONLY SOME OF THE VEHICLES, WHILE LEAVING MANY OTHERS TO HAVE TO PAY HIGH COST OF REPLACEMENT $1600 FOR A FAULTY POWER STEERING SYSTEM? THIS IS A MAJOR SAFETY ISSUE AND IM THANKFUL THAT IT DID NOT CAUSE A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100803June 10, 2018
AIR BAGS
TAKATA RECALL, I HAVE RECEIVED THE NOTICE 2 YEARS AGO AND YET NOTHING HAS BEEN DONE IN ORDER TO FIX THE PROBLEM. I AM AFRAID TO HAVE SOMEONE SITTING UP FRONT, AND WHEN WILL THIS BE DONE? HOW LONG DOES IT TAKE TO GET THIS FIXED.? OTHER CARS WERE DONE, BUT NOT MERCURY'S, WHY?? THE ONE PORTION OF THE AIRBAG COMPARTMENT IS RAISED UP A LITTLE. I M WORRIED A GOOD BUMP WILL SET IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100570June 8, 2018
SERVICE BRAKES
NOTHING BAD HAS HAPPENED, YET. A COUPLE OF YEARS AGO, WE NOTICED THAT THE BRAKES BECAME MUCH SOFTER. IT BECAME NECESSARY TO PUSH FURTHER DOWN ON THE PEDAL TO ENGAGE THEM. WE TOOK THE CARE TO A SHOP IN MARCH OF 2016. THE MECHANICS CHECKED THE WHOLE SYSTEM, AND THOUGHT IT WAS THE MASTER CYLINDER, SO HE PUT A NEW ONE IT. HE CALLED US TO TELL US, THAT WASN'T THE ISSUE, SO HE REMOVED IT, AND DID NOT CHARGE US. I DID SOME ON LINE SEARCHES, WHICH I'VE CONTINUED, AND SAW THAT THERE WERE SIMILAR ISSUES WITH THAT NHTSA WAS LOOKING AT, AND HEIR MIGHT BE A RECALL. I'VE CONTINUED TO CHECK EVERY FEW MONTHS, OR SO , FOR THE PAST 2 YEARS, BUT STILL NO WORD OF A RECAP. I CHECKED ON MUFFED.COM TODAY, AND FORD STILL HAS NOT RECALLED THE PROBLEM. THE ONLY RECALL APPEARING FOR THAT CAR IS THE CURRENT AIR BAG ISSUE (16S26). MY WIFE TELLS ME THAT NOW SHE'S USED TO IT AND THAT IF IT IS A SAFETY ISSUE, FORD WOULD RECALL IT. I WON'T DRIVE THE CAR. I THINK IT'S A ACCIDENT WAITING TO HAPPEN. I DOUBT THIS WILL ACCOMPLISH ANYTHING, OR THAT I'LL GET A RESPONSE, BUT I'D LIKE TO KNOW THE STATUS ON THIS SITUATION, AND WANT TO GO ON RECORD AS REPORTING IT. MAYBE FORD WILL TAKE CARE OF IT EVENTUALLY IF ENOUGH PEOPLE COMPLAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099938June 5, 2018
AIR BAGS
TAKATA RECALL I WAS NOTIFIED JULY THAT THE AIRBAG WAS DEFECTIVE, I BELIEVE 2 YEARS IS MORE THEN ENOUGH TIME TO REPLACE IT. NOW I ALSO MY CAR IS OLD AND WORTH AS MUCH AS AS SOME AS THEIR OTHER PRODUCTS BUT IT HAS VERY LOW MILEAGE AND I LOVE THE WAY IT RUN. BUY I DONT LIKE THE WAY I CANT PUT NO MORE THEN 4 PEOPLE IN 5 PERSON PASSENGER CAR EITHER THEY GET IT FIXED OR GIVE ME LONER UNTIL THEY DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099969June 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WEST HERR FORD LINCOLN OF AMHERST, 10 CAMPBELL BLVD, GETZVILLE, NY 14068) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100005June 5, 2018
AIR BAGS
TAKATA RECALL - TODAY ,JUNE 5TH, RECEIVED A FORD AIRBAG RECALL LETTER . 3RD ONE OVER LAST 3 YEARS . SO - I CALLED MY DEALER ( AGAIN ) ' NO PARTS . CALLED TO GET THE 'UP TO $ 30 / DAY RENTAL ( NO RENTALS ) ,,, WHEN ? ' WE DON'T KNOW ' . TRIED TO COMMUNICATE VIA THEIR RECALL WEBPAGE . CHAT DOESN'T WORK . NO AVENUE TO GIVE FEEDBACK . CONVENIENT FAQ'S DON'T COVER OBVIOUS QUESTIONS ABOUT WHEN , RENTAL CARS . DON'T ALLOW EMAIL INPUT UNLESS YOU FILL OUT A FORM '- ONLY TO BE ' TOLD ' THAT IT IS NOT OPERATING. DO YOU - DOT - EVER GO TO THEIR RECALL WEBSITE ( AS A ' CUSTOMER ') ? DO,YOU EVER REVIEW FORDS RECALL LETTERS TO US ( BIG CLAIMS , WEB REFERENCE , CARING WORDS ) ,,,, BUT, DOES NOT WORK ! NO PARTS , NO RENTAL CARS ,, NO REIMBURSEMENT .. WHEN MORE FORD OWNERS ( MINE IS A MERCURY MILAN ) GET HARMED ,, WE , THE CITIZENS WILL ORGANIZE ARTICLES , LAWSUITS ,, SITE DOT MANAGEMENT .. DO YOU REALLY CARE ABOUT TENS OF THOUSANDS OF FOLKS DRIVING AROUND IN UNSAFE VEHICLES . EVEN YOUR OWN FORM ASKS ABOUT CRASHES , MILES AT CRASH ,,,, ETC, , ,, THIS IS A DANGEROUS RECALL INPUT .. CC : MINNESOTA ATTORNEY GENERAL : WASHINGTON POST ; WALL STREET JOURNAL - MR. MCGURN ; EXEC MACRO .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099386June 3, 2018
FUEL/PROPULSION SYSTEM, STEERING, WHEELS
WELL FOR STARTERS ITS THROWING A CODE SAYING THAT I HAVE A SMALL FUEL LEAK SOME WHERE AND THE 2 IS ONE DAY I HAD A FLAT AND AFTER I CHANGED THE TIRE THE POWER STEERING WENT OUT AND NOT ONLY THAT BUT THE CAR HAS A HEAVY VIBRATION IN IT AND WHILE DRIVING IT WANT TO TAKE OFF EITHER LEFT OR RIGHT WHICH ENDED UP WITH ME RUNNING OFF THE ROAD TWICE ALREADY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11099172June 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COURTESY FORD LINCOLN, 3533 N VERMILION ST, DANVILLE, IL 61832, (217) 442-1840) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099207June 1, 2018
STEERING
MY 90 YEAR OLD DAD (KOREAN WAR VET) WAS SOLD THIS PILE OF JUNK AT PALESTINE FORD. IT WAS RECALLED TWICE. ONCE FOR POWER STEERING , AND ONCE FOR A GAS TANK SENSOR. IT WAS SUPPOSEDLY FIXED. NOW THE SERVICE ADVANCE TRACK , AND SERVICE POWER STEERING WARNING COMES ON AND THERE IS NO POWER STEERING. AND NO ONE WANTS TO INSPECT IT. IN ADDITION TO THAT, THERE WAS A TAIL LIGHT DEFAULT ON THE VEHICLE. I SPENT $1,000 GETTING THAT FIXED LAST YEAR AT INSPECTION TIME. THE ASSEMBLY HAD TO BE REPLACED, SO $700 OF THAT WAS PARTS. DAD IS STILL MAKING PAYMENTS ON THIS PIECE OF JUNK! I HAVE DRIVEN FOR 42 YEARS. I'VE OWNED NUMEROUS NEW AND USED CARS, AND I HAVE NEVER HAD A WORSE EXPERIENCE WITH A VEHICLE. HOW THE HELL, IS THIS NOT CONSIDERED A LEMON UNDER TEXAS LEMON LAW? WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098817May 30, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOB SIGHT FORD AT 816-524-6550 AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098400May 29, 2018
AIR BAGS
RECEIVED NOTICE OF RECALL MARCH 2017. WAITING FOR PARTS. RECALL SHOULD BE DONE IN A TIMELY MANNER THIS IS TAKING TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098466May 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE RAISOR FORD (2051 SAGAMORE PKWY S, LAFAYETTE, IN 47905, (765) 447-9444) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Milan