Mercury Cougar Complaints

1,886 consumer complaints on file.

#832890December 30, 1998
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER'S DAUGHTER HAD A HEAD-ON COLLISION, AND SEAT BELT DID NOT HOLD HER. THE SEAT BELT BECAME UNFASTENED, CAUSING EXTENSIVE INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#701618December 27, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD MY CAR IN TWICE (2 TIMES FOR BRAKE & TRANSMISSION SERVICE) NONE OF THE PROBLEMS THAT I HAVE, HAD HAVE BEEN CORRECTED. MY BRAKES STILL SCRUB & MY TRANSMISSION STILL BUCKS, AFTER THESE RETURNS FOR SERVICE. I AM VERY UNHAPPY ABOUT THE WAY MY CAR IS RUNNING. ESPECIALLY THE BRAKES WHICH ARE MAKING ME WORRY. I HAVE HAD MY CAR IN ON 9/17/1998 AND 12/2/98 FOR THESE PROBLEMS, AMONG OTHER PROBLEMS, AND THE BRAKES AND TRANZMISSION PROBLEMS STILL EXIST. I AM NOT VERY HAPPY WITH MY 1999 MERCURY COUGAR AND I WILL NOT BUY ONE AGAIN, UNLESS I KNOW THAT FORD HAS PUT THEIR BEST IN THIS CAR. SINCERELY, ADRIA L. PERSON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701622December 27, 1998
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELORATOR LOCKED WHILE ACCELORATING A TOTAL OF 3 TIMES. PUT CAR IN NEUTRAL AND TURNED OFF ENGINE TO STOP. DEALER FOUND NO CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701405December 16, 1998
SERVICE BRAKES, AIR:ANTILOCK
NO ONLY AM I DISOPPOINTED WITH THE BRAKES WHICH NEEDED TO BE REPAIRED 3 TIMES ALL TIMES ON THE SAME SIDE(DRIVERS SIDE ONLY) BUT I AM VERY DISPLEASED WITH THE PAINT JOB THAT MY CAR HAS. I WOULD HATE TO SELL MY CAR BUT NOW BECAUSE THE PAINT IS CHIPPING AND PEELING ON THE HOOD AND BUMPER TO THE POINT THAT WHEN I AM DRIVING PAINT CHIPS ARE FLYING UP AND HITTING THE WINDSHIELD. JUST RECENTLY AS WHAT I THOUGHT OF AS A CRUEL JOKE MERCURY CALLED ME AND THOUGHT THAT I WOULD LIKE TO TRADE MY 94 COUGAR(WITH BAD PAINT JOB IN FOR A NEW 99 COUGAR AND GUARENTEED THAT THE PAINT WOULD NOT PEEL. I THOUGHT WHAT A LAUGH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701336December 14, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TORQUE CONVERTER FAILED CAUSING THE CAR TO SHUDDER WHEN SHIFTING FROM 2 TO 3RD, AND 3RD TO 4TH. PROBLEM REPAIRED, BUT OTHER TRANSMISSION PROBLEMS OCCURRED LATER. *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701239December 9, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE MANAGEMENT COMPUTER MALFUNCTION, CAUSING ENGINE TO STALL WHILE IDLING, AND TO CUT OUT/STUMBLE DURING ACCELERATION. CAR HAS BEEN TO DEALERSHIP FOUR TIMES FOR SERVICE, HAS NOT BEEN REMEDIED. FORD SERVICE TECHNICIAN HAS VERIFIED THE FAULTS AND CAN COME UP WITH NO BETTER THAN A LAME "IT CHECKS OUT OK ON THE COMPUTER."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831881December 7, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE PROBLEMS; WHEN APPLYING THE BRAKES ON ANY TYPE OF ROAD SURFACE, NO INCLEMENT WEATHER, THE VEHICLE SHIMMIES BADLY. THE VEHICLE HAS HAD A NUMBER OF REPAIRS, AND THE PROBLEM WITH THE BRAKES CONTINUES. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831808December 4, 1998
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
HEAD GASKETS HAVE CORRODED AND FAILED. ALSO, GREY SMOKE CAME OUT OF THE TAIL PIPE, CAR WAS TOWED AND PROBLEM STILL EXISTS. MANUFACTURER IS AWARE AND HAS REDESIGNED THE GASKETS TO AVOID THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831831December 4, 1998
UNKNOWN OR OTHER
THE LOCATION OF THE ASH TRAY CAUSES THE DRIVER TO LOOK DOWN WHICH MAY CAUSE AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831660December 3, 1998
VEHICLE SPEED CONTROL
WHILE DRIVING AT 30MPH THE VEHICLE HAD AN OUTBURST OF SUDDEN ACCELERATION. CONSUMER TRIED AND STOPPED VEHICLE, IT WAS PLACED IN REVERSE AND ALSO PARK, BUT THE VEHICLE KEPT ON GOING. TO STOP VEHICLE CONSUMER HAD TO SHUT THE ENGINE OFF, AND COASTED THE VEHICLE TO A STOP. DEALER WAS CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831709December 3, 1998
SUSPENSION:FRONT
STEERING STARTED TO JERK WHEN TURNING A CORNER, THE STEERING OR FRONT END SEEMED DEFECTIVE. DEALER CONTACTED AND REPAIR WORK WAS DONE, PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831650December 2, 1998
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT LENSES FROSTED, CAUSING POOR VISIBILITY WHILE DRIVING AT NIGHT. DEALER NOTIFIED AND REFUSED TO REPLACE THE PART UNLESS COST GOES TO CONSUMER. MANUFACTURER INFORMED CONSUMER THAT VEHICLE WA S OUT OF WARRANTY AND THERE IS NOTHING THEY COULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831208November 23, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CONSUMER EXPERIENCING ONGOING PROBLEM WITH FRONT BRAKE ROTORS WARPING. CONSUMER HAS REPLACED ROTORS ON FOUR OCCASIONS, SINCE NOVEMBER 96 UP TO THE PRESENT TIME. DEALER/MFR. NOTIFIED.*AK RECALL 92B11 - FRONT DISC ROUGNESS, BRAKE SHUDDER INFORMATION ATTACHED, ALSO THE CALIPERS WERE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781600November 19, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION TORQUE CONVERTER FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831080November 19, 1998
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
VEHICLE'S TEMPERATURE READS HOT. THERMOSTAT CHANGES INTERMITTENTLY. WAS OUT FOR SUMMER, BUT VEHICLE STILL RAN HOT. BEEN LOSING COOLANT. WOULD RUN ROUGH WHEN STARTS UP. WHITE SMOKE FROM EXHAUST. TOLD COOLANT LEAKING INTO ENGINE DUE TO FAULTY HEAD GASKET. HAD TO REPLACE HEAD GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700670November 17, 1998
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE DRIVING, THE HEADLIGHTS WOULD FLICKER ON AND OFF AND WOULD SOMETIMES BE OFF FOR EXTENDED PERIODS OF TIME. OCCASSIONALLY WOULD HAVE TO STOP AT SIDE OF ROAD AND WAIT FOR THEM TO COME BACK ON. UPON MY OWN INSPECTION I NOTICED THE SWITCH WAS QUITE HOT. I ORDERED NEW AND REPLACED THE SWITCH. THE LIGHTS HAVE WORKED NORMALLY NOW FOR THREE YEARS. IN CHECKING NHTSA FILES, HAVE NOTICED OTHER PROBLEMS SIMILAR TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830546November 10, 1998
ENGINE AND ENGINE COOLING:ENGINE
BOTH ENGINE HEAD GASKETS FELL APART ON THE ENGINE AND HAD TO BE REPLACED. DEALER AND MANUFACTURER CONTACTED, AND CANNOT DUPLICATE THE PROBLEM. RECALL ISSUED FOR THIS PROBLEM, BUT THIS VEHICLE NOT INCLUDED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700471November 10, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TORQUE CONVERTER WAS SLIPPING CAUSING A VIBRATION WHEN SHIFTING GEARS. WAS TOLD BY SERVICE MANAGER THERE WERE TWO OTHER CARS COMING IN FOR THIS SAME PROBLEM THE NEXT DAY. WAS ALSO TOLD BY SERVICE TECH THAT THIS PROBLEM WAS FIXED IN THE 1995 MODEL. THIS IS A KNOWN DEFECT THAT SHOULD BE FIXED BY THE MANUFACTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700484November 10, 1998
EXTERIOR LIGHTING:HEADLIGHTS
AFTER DRIVING FOR 25 MINUTES THE HEADLIGNTS START FLASHING ON AND OFF. THE BULBS AND FUSES ARE GOOD. I HAVE DESCOVERED THAT THE MERCURY SABLE HAS THE SAME PROBLEM AND HAD A RECALL FOR A FAILED HEADLIGHT SWITCH WHICH INCORPORATES A CIRCUIT BREAKER. WHEN THE HEADLIGHTS HEAT UP THE CIRCUIT OPENS. RECALL WAS MADE APRIL 15, 1998 FOR SABLES MADE DEC. 1992 TO SEPT. 1993. NHTSA CAMPAIGN ID NUMBER 98V009000. ALL VEHICLES WITH SAME PROBLEM AND RISK OF A CRASH SHOULD BE REPAIRED IN THE SAME MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830197November 5, 1998
SERVICE BRAKES, AIR:DISC:ROTOR
BECAUSE THE BRAKE ROTORS WERE WARPED, WHEN APPLYING THE BRAKES, THEY CAUSED VIBRATION AND SHAKING IN THE STEERING WHEEL. DEALER CUT THE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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