Mercury Cougar Complaints

1,886 consumer complaints on file.

#864749July 5, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON A 4-LANE HIGHWAY, LIGHTS ON THE DASHBOARD LIT UP AND ENGINE DIED. THEN, CONSUMER LOST CONTROL OF THE VEHICLE. WITH NO BRAKES OR STEERING VEHICLE STARTED TO SPIN OUT OF CONTROL AND HIT A GUARDRAIL AT ABOUT 55MPH. CONSUMER SAID IT WAS A ENGINE PROBLEM. AIRBAGS DID NOT DEPLOY.*AK *ML
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#724924July 4, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724926July 4, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES SQUEAK EXCESSIVELY, LOTS OF BRAKE DUST, GRINDING IN REVERSE, DAILY SINCE PURCHASE, DEALER SAYS NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724928July 4, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
IN RAIN, IF YOU HIT A PUDDLE WATER SPLASHES, HITS THE BATTERY,& THE POWER STEERING DIES. DEALER SAYS MUST WAIT FOR MANUFACTURER TO SEND RECALL NOTICE. HAS HAPPENED MANY TIMES, ALMOST CAUSED ACCIDENT TWICE! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724929July 4, 2000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHT SWITCH CONTROLS RELEASE OF SHIFTER & WON'T RELEASE IF BRAKE LIGHTS DO NOT COME ON. SHIFTER WOULD NOT RELEASE, LEFT ME STRANDED, HAD TO HAVE CAR TOWED TO DEALERSHIP, STILL WAITING FOR PART TO COME IN. NEEDS OVERRIDE BUTTON FOR DRIVER SAFETY!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864700July 3, 2000
VEHICLE SPEED CONTROL
WHILE DRIVING AT APPROXIMATELY 40MPH VEHICLE STALLED WITHOUT ANY PRIOR WARNING. TOWED VEHICLE TO DEALERSHIP & WAS INFORMED IT WAS THE IAC SOLENOID WHICH NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864489June 29, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES THERE WAS A GRINDING SOUND, AND VEHICLE WOULD VIBRATE WHILE STOPPING. VEHICLE HAS BEEN IN DEALER'S SHOP ON SEVERAL OCCASIONS, AND PROBLEM WAS STILL OCCURRING. DEALER INFORMED CONSUMER THAT NOTHING ELSE COULD BE DONE. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864509June 29, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A HUMMING NOISE IN THE TRANSMISSION THAT WON'T GO AWAY. ALSO, THERE IS A CLANKING NOISE WHEN SHIFTING GEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724247June 20, 2000
UNKNOWN OR OTHER, STRUCTURE:BODY, STEERING:RACK AND PINION:PINION SHAFT, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ENGINE CHECK LIGHT GOES ON AND OFF ,WAS TOLD IT REQUIRED TWO SENSORS-/ SOMETHING IS WRONG WITH THE WIRING, AUTOMATIC DOOR LOCKS WORK SOMETIMES AND THE CLOCKS GOES ON & OFF NEVER KEEPING THE CORRECT TIME/ LOST EMERGENCY BRAKE/ AND SPIDER CRACKS IN THE BLACK CLEARCOART ON ROOF, HOOD, AND TRUNK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724126June 16, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EXTERIOR LIGHTING:HEADLIGHTS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724029June 14, 2000
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FIRST TIME THE FRONT ROTORS HAD TO BE RESURFACED THE VEHICLE ONLY HAD 10,000 MILES ON IT, THAN IT WAS RESURFACED AGAIN AND FINALLY WE HAD TO HAVE NEW ROTORS INSTALLED. THE SAME PROBLEM STARTED HAPPENING AGAIN CAUSING THE BRAKES TO WEAR, ROTORS RESURFACED AGAIN, THAN NEW TIRES IN THE FRONT WERE WEARING OUT OF ROUNDS, NOW THIS WILL BE THE FIFTH TIME WE HAVE TO HAVE THE ROTORS REPAIRED (RESURFACED). THE STEERING WHEEL VIBRATES TERRIBLY WHEN APPLYING THE BRAKES DUE TO THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724030June 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
FORD SENT LETTER STATING THAT HEAD GASKETS MAY HAVE DEFECT AND CAUSE ENGINE FAILURE COSTING $3,000 TO $4,OOO TO REPAIR. FORD HAS GIVEN ME FIVE MONTHS FOR THE CAR TO FAIL OR BUY A NEW FORD, FORD WILL NOT COMPENSATE FOR THE DEVALUATION OF THE CAR DUE TO THIS LETTER AT TIME OF TRADE IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863556June 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS TRAVELING ABOUT 50MPH & HEAD GASKET BLEW. CONSUMER SLIGHTLY LOST CONTROL OF VEHICLE. DEALER TOLD CONSUMER THAT WOULD HAPPEN. VEHICLE WAS TAKEN PERIODICALLY TO DEALERSHIP, AND IT WAS UNCLEAR WHY THEY DIDN'T DETECT THE PROBLEM BEFORE IT HAPPENED. CONSUMER WAS CONTACTING MANUFACTURER. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784693June 12, 2000
STRUCTURE:BODY:DOOR, AIR BAGS, WHEELS, UNKNOWN OR OTHER
DRIVER'S DOOR WILL NOT CLOSE COMPLETELY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723915June 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723711June 7, 2000
ENGINE AND ENGINE COOLING:ENGINE
AFTER TALKING WITH A REPRESENTATIVE WITH THE COMPANY HE ADMITTED THEY KNOW THERE IS A PROBLEM WITH THIS ENGINE AND THE HEAD GASKETS BUT PLAN NO RECALLS AT THIS TIME. THE LOCAL DEALER HAS NOW STARTING OFFERING TO REPLACE THE HEAD GASKETS AT A REDUCED PRICE TO KEEP THERE CUSTOMERS HAPPY , BUT THAT DOES NOT HELP ME I ALREADY HAD MINE FIXED. FORD IS RECALLING THE THUNDERBIRD BUT NOT THE COUGAR THEY ARE BASICALLY THE SAME CAR WHAT IS THER PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723547June 4, 2000
ENGINE AND ENGINE COOLING:ENGINE
IN APRIL WE HAD TO HAVE THE THE HEAD GASKETS REPLACED ON OUR FORD, MERCURY COUGAR. THE CAR ONLY HAD APPROXIMATLEY 50,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723535June 3, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STALLS FOR NO APPARENT REASON. IT WILL LOSE POWER AS IF OUT OF GAS. RPM'S WILL REV UP HIGH AND CAR WILL ACT AS IF IT IS IN NEUTRAL. WHILE TRAVELING AT 70MPH , THE CAR WOULD HESITATE SEVERELY AND ACT AS IF IT WAS GOING TO SHUT DOWN. IT WOULD CONTINUE TO DRIVE , BUT SPEED WOULD GET SLOWER AND SLOWER BUT THE RPM'S WOULD KEEP GOING UP AND DOWN. WHEN CAR COMPLETELY STALLS , IT BECOMES VERY DIFFICULT TO GET IT STARTED AGAIN. ONCE IT IS STARTED, IT WILL DRIVE FINE FOR ABOUT ANOTHER WEEK. THE CAR HAS STALLED AT DIFFERENT SPEEDS AND TOTALLY UNEXPECTED. IT HAS HAPPENED FOUR TIMES AND THE CAR BECOMES HARD TO CONTROL IN TRAFFIC. THE DEALER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM, THEREFORE UNABLE TO FIX IT. OTHER MINOR PROBLEMS HAVE BEEN THE HATCH NOT OPENING DUE TO LEAKING STRUT. TOOK 2 ATEMPTS BY THE DEALER BEFORE PROBLEM WAS SOLVED. CD PLAYER WENT OUT AND SUN ROOF WOULD NOT OPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723313May 29, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:ENGINE
SENDING UNIT IN GAS TANK, WINDOW MOTOR DRIVER SIDE,TIMING GASKET LEAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723189May 25, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WITHIN 15000 MILES, LOUD GRINDING NOISE WHEN BACKING UP DESPITE REPEATED TRIPS TO DEALER SERVICE; WITHIN 15000 MILES, LOUD GRINDING NOISE DURING NORMAL BRAKING; WEATHER SEAL AROUND DRIVER DOOR CONSTANTLY FALLING OFF; RADIO FAILURE AT 12500 MILES THAT WILL COME BACK ON WHEN SIMPLY TOUCHING THE *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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