Mercury Cougar Complaints

1,886 consumer complaints on file.

#889521June 1, 2001
ENGINE AND ENGINE COOLING:ENGINE
TEMPERATURE GOES UP AND DOWN, THERE'S WATER IN OIL, AND CAR SPUTTERS. IT IS HEAD GASKET. CONSUMER WAS TOLD BY DEALER THAT CERTAIN MODELS WERE RECALLED FOR HEAD ENGINE, CONSUMER'S VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889270May 29, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER COULD SMELL GAS COMING THROUGH VENTS. FUEL WAS ALSO LEAKING ON GROUND. VEHICLE IS CURRENTLY AT DEALER, BEING INSPECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745953May 26, 2001
VEHICLE SPEED CONTROL
GAS PEDAL GOT STUCK TO THE FLOOR, AND THE CAR JUST OFF BY IT SELF FOR A 1/4 MILE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#889076May 24, 2001
ENGINE AND ENGINE COOLING:ENGINE
WITHIN 81,000 MILES ENGINE HEAD GASKETS ARE LEAKING BECAUS ETHEY HAVE PREMATURELY BLOWNOUT. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888974May 23, 2001
POWER TRAIN
ODOMETER JUST STOPPED WORKING. CONSUMER DOESN'T KNOW CORRECT MILEAGE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888846May 22, 2001
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCED A PROBLEM WITH LOSS OF COOLANT, AND 3.8L V6 ENGINE OVERHEATED. VEHICLE TAKEN TO AN INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER OF A HEAD GASKET FAILURE,. ALSO MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER MANUFACTURER'S EXTENDED WARRANTY. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888886May 22, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKETS BLEWOUT WHILE DRIVING. DEALER HAS REPAIRED VEHICLE.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888709May 21, 2001
ENGINE AND ENGINE COOLING:ENGINE
THERE WAS NO HEAT IN VEHICLE. CONSUMER TOOK VEHICLE TO A CERTIFIED MECHANIC THAT DETERMINED THE PROBLEM TO BE A HEAD GASKET THAT WAS LEAKING ANTIFREEZE. HAD TO REPLACE HEAD GASKET AT OWNERS EXPENSE FOR $1200.00. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745542May 20, 2001
ENGINE AND ENGINE COOLING:ENGINE
THIS ENGINE TYPE HAS HAD A HISTORY OF THIS REPORTED PROBLEM (HEAD GASKET FAILURE). I HAVE CONTACTED SEVERAL MECHANICS, AND THEY HAVE ALL REPORTED THAT THE PROBLEMS THAT I AM EXPERIENCING, ARE DUE TO HEAD GASKET FAILURE. I HAVE CONTACTED FORD MO. CO., BUT THEY HAVE PROVIDED NO ANSWERS/ASSISTANCE, EVEN KNOWING OF THIS MAJOR DEFECT WITH THIS ENGINE TYPE. THIS FAILURE IS OBVIOUSLY DUE TO A FACTORY DEFECT, AND I WANT IT TO BE ON RECORD WITH EVERY ORGANIZATION THAT FORD SHOULD BE RESPONSIBLE TO FIX AT THEIR COST. FORD NOT TAKING RESPONSIBILITY FOR THIS ENGINE DEFECT IS COMPLETELY UNACCEPTABLE, AND I EXPECT THAT I WILL BE FILING SUIT WITH THEM UNLESS THEY WILL TAKE RESPONSIBILITY FOR THEIR DESIGN FLAWS. IF YOU AN SUGGEST ANY FURTHER ACTION I CAN TAKE, PLEASE EMAIL ME AT [email protected]. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745526May 19, 2001
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET BLEW AT 67,000 MILES , ANTI FREEZE WAS GETTING INTO ENGINE. REPORTED TO DEALER WHO SAID IT WAS NO LONGER UNDER WARRANTY. THAT IT WAS MY RESPONSIBILITY AND A TWO TO THREE THOUSAND DOLLAR REPAIR. I TOOK THE CAR TO AN INDEPENDENT GARAGE AND HAD THE HEADS REWORKED AND HEAD GASKET REPLACED. IT COST ME $1000.00 OUT OF MY POCKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888486May 17, 2001
ELECTRICAL SYSTEM:IGNITION
IGNITION WENT BAD. FORD NO LONGER MAKES THE PART. PLEASE PROVIDE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888549May 17, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND ENGINE OVERHEATED. SHE PULLED INTO A GASOLINE STATION, AND VEHICLE WOULDN'T START UP. VEHICLE HAD TO BE TOWED TO DEALERSHIP, AND MECHANIC TOLD HIM THAT HEAD GASKET WAS BLOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888409May 16, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ABOUT 35 MPH ENGINE STARTED OVERHEATING. THEN, HAD TO PARK VEHICLE AND REFILL WATER. HAD TAKEN VEHICLE TO A MECHANIC, AND MECHANIC SAID THAT ENGINE HEAD GASKET HAD BLOWNOUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888144May 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION CAN JUMP OUT OF GEAR WHENEVER CONSUMER SLOWS DOWN OR IS GOING AT SPEEDS ABOVE 50 MPH. CONTACTED DEALER, AND DEALER SAID THERE WAS NOTHING WRONG. BUT WHEN TAKEN VEHICLE TO A INDEPENDENT MECHANIC, HE NOTED THAT TRANSMISSION NEEDED TO BE REBUILT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888182May 14, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK NEEDS TO BE REPLACED . THIS IS 3RD TIME DUE TO FAULTY SEAL WHICH CAUSES FUEL LEAKAGE . *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561177May 10, 2001
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
CONSUMER RECEIVED RECALL NOTICE (01V-032) ON THE BRAKE LAMP SWITCH. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR THE SERVICE, HOWEVER THE DEALER DIDN'T HAVE THE PART. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560996April 30, 2001
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
VEHICLE EXPERIENCES SUDDEN ACCELERATION CAUSING TEMPORARY CONTROL PROBLEMS, CONSUMER STATES ON SOME OCCASIONS THE ACCELERATOR WILL PAT HER FOOT JUST BEFORE IT SUDDENLY ACCELERATES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560952April 30, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE DEALER REFUSES TO REPAIR RECALL 01V-031 BECAUSE THE CONSUMER LODGED A COMPLAINT AGAINST THEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886686April 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE IS STALLING, AND AT SOME INTERSECTIONS IT WILL CUT OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886551April 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
THE CONSUMER HAD A RECALL FOR ENGINE. DEALERSHIP REPLACED DEFECTIVE PART FROM RECALL. SIX MONTH LATER, REPLACEMENT PART DIDN'T WORK. DEALERSHIP MECHANIC TOLD HER THAT SHE NEEDED A NEW ENGINE. ENGINE LIGHT CAME ON WHILE CONSUMER WAS DRIVING. AND STAYED ON. SHE COMPLAINED THAT ENGINE COOLANT WAS RUNNING OUT FROM UNDERNEATH VEHICLE. VEHICLE WOULDN'T MOVE. VEHICLE HAD TO BE TOWED. CONSUMER WAS CONCERNED THAT REPLACEMENT PART DIDN'T WORK AT FIRST, AND SHE NEEDED SOME HELP FROM FORD MOTOR COMPANY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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