Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11044980November 9, 2017
AIR BAGS
TAKATA RECALL, CAN'T GET THIS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045007November 9, 2017
AIR BAGS
TAKATA RECAL CURRENTLY ACTIVE DUTY MILITARY AND THIS IS MY ONLY CAR AND GETTING STATIONED OVERSEAS BUT CAN'T SHIP IT BECAUSE OF THE RECALLS THAT ARE ON IT FOR ALMOST TWO FREAKING YEARS!!!! SEEING THAT SOME OF THE AIR BAGS ARE GETTING FIXED BUT CALLED DEALERSHIPS ALL THROUGH OUT TEXAS AND EVERYONE SAYS IT WILL BE MONTHS IF NOT YEARS TO GET THE RECALL FIXED. CALLED CORPORATE TO SEE IF THEY CAN HELP ME OUT AND NOPE STILL NOTHING. NOW I AM STUCK LEAVING MY CAR IN AMERICA WHERE ILL BE PAYING FOR A CAR THATS USELESS BECAUSE IT WON'T BE GOING WITH ME SINCE THIS RECALL IS TAKING SO LONG. WAY TO HELP THE MILITARY OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045015November 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ANAHEIM (5395 E LA PALMA AVE, ANAHEIM, CA 92807 (714) 777-1900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045050November 9, 2017
AIR BAGS
RECEIVED INFORMATION ABOUT REPLACEMENT PARTS IN MARCH 2017 NOT AVAILABLE. NOW IT IS NOVEMBER 2017. NO NOTICE ABOUT PARTS BEING AVAILABLE RECEIVED BY DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044426November 8, 2017
AIR BAGS
TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING TAKATA AIRBAGS WHICH HAVE BEEN DETERMINED TO BE DEFECTIVE. I HAVE CONTACTED THE LOCAL M-B DEALER BUT HAVE BEEN TOLD THEY DO NOT HAVE REPLACEMENT AIRBAGS TO CORRECT THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044446November 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KEENAN MOTORS IN DOYLESTOWN, PA 215-348-0800) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044453November 8, 2017
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
TAKATA RECALL, ELECTRIC SYSTEM DEFICIENT, AND BRAKES FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044523November 8, 2017
AIR BAGS
I HAVE RECEIVED A LETTER FROM TAKATA RECALL FOR MY MERCEDES-BENZ'S AIRBAG REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044538November 8, 2017
AIR BAGS
TAKATA RECALL I CONTACTED MERCEDES BENZ DEALERSHIP IN BAKERSFIELD CA I WAS TOLD MY CAR NEEDED AIRBAGS BUT THEY DID NOT HAVE THEM IN STOCK. I ASKED WHEN THEY WERE EXPECTING THE AIRBAGS TO BE DELIVERED TO SANGERA MERCEDES BENZ THEY SAID TO BE PATIENT AND TO CALL BACK MONTHLY. IT'S BEEN 6 MONTHS. PLEASE HELP IT'S MY FAMILY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044563November 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH JOHN SISSON MOTORS (470 WASHINGTON RD, WASHINGTON, PA 15301) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044690November 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (HOUSE OF IMPORTS, 6862 AUTO CENTER DR, BUENA PARK, CA, 90621) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044054November 7, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED THE NOTICE IN THE MAIL REGARDING THE AIRBAG PROBLEM. I WENT TO THE WEBSITE AND DETERMINED THIS CAR IS AFFECTED. I CONTACTED THE DEALER AND WAS TOLD THERE ARE NO PARTS AVAILABLE, NOR DID THE DEALERSHIP HAVE ANY IDEA WHEN THERE MIGHT BE PARTS. RECALL ISSUED FEBRUARY 2016. PARTS STILL NOT AVAILABLE FROM MERCEDES BENZ FOR RECALL REPAIR? THIS IS CRAZY! HOW CAN THERE BE A RECALL FOR 18+ MONTHS AND THERE ARE STILL NO PARTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044101November 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED SEVERAL MONTHS AGO. THE DEALER MERCEDES-BENZ OF NORTH HAVEN LOCATED AT 620 WASHINGTON AVE, NORTH HAVEN, CT 06473 (203) 239-1313 AND SEVERAL OTHER UNKNOWN LOCATIONS WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THEY RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING THAT THEY HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044160November 7, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044184November 7, 2017
AIR BAGS
TAKATA RECALL MERCEDES BENZ HAS NOT REPLACED MY DRIVER AND PASSENGER SIDE AIRBAGS. IT' HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044219November 7, 2017
STEERING
THE STEERING WHEEL OF THE CAR SUDDENLY LOCKED. ALL ELECTRICAL SHUT SUDDENLY. LUCKILY WE WERE CLOSE TO HOME NOT IN THE MIDDLE OF A FREEWAY. MECHANICS IN GENERAL ARE NOT FAMILIAR WITH THIS ISSUE IN THE MERCEDES C300 CLASS. THE REPAIRS WERE ASTRONOMICAL. I CHECKED ONLINE AND SEVERAL PEOPLE HAD THE SAME ISSUE. MERCEDES BENZ DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS ISSUE. THIS ISSUE SHOULD BE TAKEN SERIOUSLY!! IF IT SHOULD HAPPEN IN A FREEWAY COULD BE CATASTROPHIC. PLEASE LOOK INTO THIS MATTER AND SEE HOW MANY PEOPLE ARE AFFECTED WITH THIS AND HAVE MERCEDES BENZ ASSUME RESPONSIBILITY. I ALSO HAVE THE TAKATA RECALL AND NOTHING HAS BEEN DONE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044231November 7, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044245November 7, 2017
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 71 MPH, A KNOCKING SOUND WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE BEGAN TO THRUST BACK AND FORTH AS IF IT WERE RUNNING OUT OF FUEL. ALSO, A BURNING ODOR WAS PRESENT BEFORE THE SPEED SUDDENLY REDUCED TO APPROXIMATELY 20 MPH. THE SPEED WOULD NOT INCREASE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (SMITH MOTORS IN HAVERHILL, MA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AFTER THREE MONTHS AT THE DEALER, THE MOTOR WAS REPLACED TO REMEDY THE FAILURE. WHILE DEPRESSING THE BRAKE PEDAL, A SCREECHING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 354.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11044297November 7, 2017
AIR BAGS
TAKATA RECALL MANUFACTURER CONTINUES TO BE UNABLE TO COMPLETE THE RECALL REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044289November 7, 2017
AIR BAGS
TAKATA RECALL: MY MERCEDES DEALER CANNOT REPAIR OR REPLACE THE AIR BAG, CAUSING ME TO CONTINUE TO DRIVE AN UNSAFE VEHICLE AND RISK PERSONAL INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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