Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11045747November 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF KANSAS CITY, KANSAS CITY, MO 855-979-2458) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045738November 13, 2017
AIR BAGS
TAKATA RECALL, NEEDS TO BE REPLACED IMMEDIATELY. FEELING VERY UNSAFE DRIVING FAMILY AROUND IN THAT CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045818November 13, 2017
AIR BAGS
TAKATA RECALL. UNABLE TO GET AIR BAGS REPLACED AS OF 11.13.17- NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045832November 13, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045840November 13, 2017
AIR BAGS
TAKATA RECALL. IT'S BEEN 8 MONTHS SINCE I RECEIVED THE RECALL LETTER FROM MERCEDES-BENZ, I ALSO MADE NUMEROUS PHONE CALLS TO MERCEDES-BENZ, ALL I HAVE BEEN TOLD IS THAT MB DOESN'T HAVE THE REPLACEMENT AIRBAG, SO MY CAR STILL HAVEN'T BEEN FIXED.THIS IS A SAFETY ISSUE, IT SHOULDN'T BE TAKING SO LONG, WHO'S GOING TO RESPONSIBLE IF THE PASSENGER GET INJURED DUE TO THE BAD AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045461November 12, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045289November 11, 2017
AIR BAGS
TAKATA RECALL FAILURE TO PROVIDE TIMELY SOLUTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045321November 11, 2017
AIR BAGS
TAKATA RECALL I CONTACTED THE MERCEDES DEALERSHIP IN MODESTO CA AND WAS TOLD THAT THE PART TO REMEDY THIS RECALL IS NOT AVAILABLE YET! I RECEIVED A NOTICE IN YESTERDAY'S MAIL THAT TAKATA IS FILING BANKRUPTCY AND FOLLOWED THE INSTRUCTIONS ON THE CARD. NOTHING HAS HAPPENED AT THIS TIME BUT MY FEAR IS WHAT CAN HAPPEN BECAUSE WE HAVE BEEN WAITING SO LONG ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045328November 11, 2017
AIR BAGS
TAKATA RECALL: MY CAR WAS BEING RECALLED ON JAN. 2017, I TRIED TO CONTACT MY NEAREST DEALER, OKEMOS AUTO COLLECTION LOCATED IN OKEMOS, MICHIGAN. BUT THEY KEPT TELLING ME THEY DO NOT HAVE THE AIRBAG PARTS AVAILABLE FROM MANUFACTORY. I FEEL LIKE I'M IN POTENTIAL DANGER ALL THE TIME BUT COULDN'T DO ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045353November 11, 2017
AIR BAGS
TAKATA INFLATORS. RECEIVED A RECALL NOTICE ON IN APRIL 2016. CHECKED WITH MERCEDES DEALERSHIP A FEW DAYS AGO, AND AFTER ALMOST TWO YEARS THEY STILL DO NOT HAVE THE REPLACEMENT PARTS. THEY SAID I WILL RECEIVE A LETTER FROM MERCEDES ONCE THEY HAVE THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045084November 10, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045115November 10, 2017
AIR BAGS
TAKATA RECALL. I CONTINUE TO CALL MERCEDES TO REPLACE THE AIRBAG AND THEY CONTINUE TO COMMUNICATE THAT THERE IS NO ETA AT THIS TIME FOR REPLACING THE AIRBAG WHICH MEANS THERE'S A PENDING STATUS PART REPLACEMENT. WHAT CAN I DO AT THIS POINT? I'M AN ACCIDENT WAITING TO HAPPEN IN MY OPINION. NO ACCIDENT HAS HAPPEN YET BUT WHO WANTS TO WAIT FOR IT TO HAPPEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045150November 10, 2017
AIR BAGS, STEERING
TAKATA RECALL: TO DATE NOTHING HAS HAPPENED. HOWEVER, MY AUTO IS LISTED IN THE AIRBAG RECALL NOTICE AS HAVING DEFECTIVE GROUNDING IN THE STEERING COLUMN WHICH COULD LEAD TO A PREMATURE DEPLOYMENT OF THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045156November 10, 2017
AIR BAGS
TAKATA RECALL- STILL NOT REPLACED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045163November 10, 2017
AIR BAGS
IN MAY 2016 I RECEIVED NOTICE OF A PENDING AIRBAG RECALL ON OUR 2011 MERCEDES C300. IN TALKING TO MERCEDES TODAY THEY WILL GIVE NO TIMELINE FOR THE AIRBAG REPLACEMENT., JUST THAT IT IS STILL PENDING. HOW MUCH LONGER MUST I WAIT AND WORRY ABOUT AN AIRBAG THAT MIGHT KILL ME! THANKS FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045192November 10, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE WIRES TO THE OUTSIDE LIGHT FIXTURES ARE MELTING. THE EXTERIOR LIGHT BULBS ARE MELTING INTO THE SOCKETS AND THE LIGHT ASSEMBLY MUST BE REPLACED IN THEIR ENTIRETY. THIS OCCURRED MULTIPLE TIMES ON 3 DIFFERENT LIGHT ASSEMBLIES: SPRING 2013, SPRING 2016 AND NOVEMBER 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045196November 10, 2017
AIR BAGS
TAKATA RECALL-- DEALERSHIP HAS BEEN UNABLE TO GET THE PARTS TO COMPLETE THE RECALL SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044928November 9, 2017
AIR BAGS
I KEEP CALLING MERCEDES DEALER ABOUT THIS AIRBAG RECALL AND THEY KEEP SAYING MY CAR IS NOT IN THE RECALL LIST AND BY THE VIN# IT IS. IT IS AGAINST THE LAW TO LYE TO PEOPLE ABOUT A SAFETY ISSUE THAT CAN CAUSE DEATH. I DON'T FEEL SAFE IN MY CAR AND I DON'T HAVE ANOTHER CAR TO DRIVE. CAN SOMEBODY HELP ME, PLEASE? 813-451-8033
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044954November 9, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
TAKATA INFLATORS INVOLVED ON A CAR ACCIDENT ON 02/27/2017 WERE THIS VEHICLE AIR BAGS DIDN'T DEPLOYED. THIS VEHICLE WAS A TOTAL LOSS AND GOT PAID OFF BY MY INSURANCE BUT I AM STILL HURT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11044985November 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE CHECK ENGINE, AIR BAG, TRACTION CONTROL, AND LEFT SIDE MARKER WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOM MASANO MERCEDES-BENZ (815 LANCASTER AVENUE, READING, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 100,642. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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