Mazda Tribute Complaints
2,115 consumer complaints on file.
- #10158993June 5, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS AND BRAKES FAILED AGAIN FOR THE 2ND TIME WITH ONLY 75K MILES ON THE VEHICLE. THE DEALER IS GOING TO REPLACE THE ROTORS USING A DSA CREDIT, I AM GOING TO HAVE TO PAY FOR THE BRAKES. DEALER SAID MAZDA IS AWARE THAT BRAKING SYSTEM IS UNDERSIZED FOR VEHICLE, BUT MAZDA WOULD RATHER REPLACE ROTORS USING A DSA CREDIT THAN DO A FULL SCALE REDESIGN AND RECALL. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10159066June 5, 2006ELECTRICAL SYSTEM:IGNITION:MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THE VEHICLE SHUT OFF (ENGINE STOPPED) WHEN COASTING DOWNHILL TOWARD CONSTRUCTION BARRELS. WAS ABLE TO AVOID BARRELS BY TURNING INTO UNOCCUPIED TURN LANE. POWER STEERING HAD GONE OUT. POWER BRAKES HAD GONE OUT. HAVE OWNED THE CAR FOR THREE WEEKS. OCCURRED ONCE. NOTICED THAT A RECALL (CAMPAIGN ID # 04V175000) THAT REQUIRED REPROGRAMMING OF THE PCM MODULE, AND THE SYMPTOMS OF WHICH EXACTLY DESCRIBED THIS PROBLEM, EXISTED FOR THIS VEHICLE MODEL YEAR. MADE AN APPOINTMENT WITH DEALER TO CHECK THE CAR THE FOLLOWING DAY. THE DEALER TOLD ME THAT THERE WERE NO OPEN RECALLS ON MY VEHICLE SO I DECIDED TO PAY FOR A DIAGNOSTIC TEST. THE TEST UNCOVERED THAT THE PCM MODULE DID NEED THE REPROGRAMMING WHICH THE DEALER DID, BUT THEY ALSO TOLD ME THAT THE CAR NEEDED ADDITIONAL PARTS TO COMPLETELY RESOLVE THE PROBLEM WHICH I HAD TO PAY FOR. FROM WHAT I CAN TELL THE RANGE OF MY VEHICLE ID DOES FALL WITHIN THE RANGE OF VIN NUMBERS AFFECTED BY THIS RECALL AND THE ASSEMBLY DATE(12/00) ALSO FALLS WITHIN THE DATE RANGE FOR THIS RECALL. I DO NOT UNDERSTAND WHY THE DEALER DOES NOT SEE THIS AS A VEHICLE THAT SHOULD HAVE AN 'OPEN RECALL' AND WHY THE ENTIRE SOLUTION TO THE PROBLEM WAS NOT TAKEN CARE OF TO REMEDY THIS. WHEN THE VEHICLE SHUTS OFF THE DRIVER HAS NO CONTROL AND THIS IS AN EXTREME SAFETY ISSUE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10158866June 2, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED AND UNDER NORMAL BRAKING CONDITIONS, THE BRAKES PULSATED AND THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DETERMINED BOTH FRONT BRAKES ROTORS WERE WARPED DUE TO EXCESSIVE WARE AND NEEDED TO BE REPLACED AGAIN. THE BRAKE ROTORS WERE REPLACED AT 17,000 MILES. THE MANUFACTURER HAS BEEN ALERTED. THE CONSUMER STATED IT WAS THE SECOND SET OF ROTOR THAT WERE REPALCED. UPDATED 06/20/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10158864June 2, 2006AIR BAGS
I HAVE A 2002 MAZDA TRIBUTE AN IN AUGUST 2005 THE AIR BAG LIGHT BEGAN TO BLINK AND THEN REMAINED ON. AFTER A FEW DAYS OF TRYING TO DIAGNOSE THE ISSUE THE PROBLEM WAS IDENTIFIED, THE SEAT BELT PRE-TENSIONER NEEDED TO BE REPLACED. SINCE THE PART HAD TO BE SHIPPED VIA GROUND SERVICE DUE TO (EXPLOSIVE) MATERIALS CONTAINED IN THE PART I WAS TOLD I COULD PICK UP MY CAR. I WAS ALSO TOLD BY THE DEALERSHIP THAT I SHOULD NOT WORRY ABOUT THE AIR BAG DEPLOYING ON ITS OWN BUT THAT IF I WERE TO GET IN AN ACCIDENT THAT IT MAY NOT DEPLOY. AFTER HAVING MY CAR FOR 10 DAYS THE PROBLEM WAS RESOLVED AND I GOT MY CAR BACK. FAST FORWARD TO MAY 2006, MY AIR BAG LIGHT CAME ON AGAIN. ANOTHER ISSUE WITH THE AIRBAG BUT THIS TIME ON THE PASSENGER SIDE. I AM VERY CONCERNED THAT I HAVE BEEN TOLD FLAT OUT THAT MY AIR BAG MAY NOT WORK IF I WERE TO GET IN AN ACCIDENT. WHAT IS EVEN MORE CONCERNING IS THAT THIS IS APPARENTLY NOT THE FIRST ISSUE LIKE THIS AND FORD ESCAPE CARS IN THE SAME MAKE YEAR HAVE HAD THE SAME ISSUES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10157656May 16, 2006LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
MAKE : MAZDA MODEL : TRIBUTE YEAR : 2002 MANUFACTURER : MAZDA NORTH AMERICAN OPERATIONS NHTSA CAMPAIGN ID NUMBER : 04V605000 RECALL DATE : DEC 22, 2004 COMPONENT: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK POTENTIAL NUMBER OF UNITS AFFECTED : 49800 I CONTACTED MAZDA ABOUT THE RECALL STATED ABOVE. MY REAR LATCH DOES NOT LOCK WITH THE KEYLESS REMOTE AS WELL AS WHEN I START THE CAR. ALL OTHER LOCKS ARE FUNCTIONING PROPERLY. MAZDA SEARCHED IN THEIR DATABASE USING MY VIN NUMBER AND REPLIED WITH MY VEHICLE NOT HAVING THE RECALL. MY COMPLAINT IS THE REAR LATCH OF MY VEHICLE IS NOT FUNCTIONING PROPERLY WITH A CONSEQUENCE IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH. IF MY VEHICLE HAS ALL THE SYMPTOMS DESCRIBED AND POTENTIAL DANGERS, MAZDA SHOULD REPLACE DEFECT. PLEASE CONTACT ME WITH YOUR ADVICE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10157658May 16, 2006ENGINE AND ENGINE COOLING
VEHICLE IS SOMETIMES HARD TO START AND IT STALLS FREQUENTLY IN TRAFFIC. A TUNE-UP WAS DONE, FUEL SYSTEM PARTS REPLACED. DEALER RECENTLY REPROGRAMMED THE PCM WITH NO CHANGE IN PERFORMANCE. NEAR ACCIDENT THIS MORNING WITH A SCHOOL BUS. VEHICLE JUST CUT OFF AS I SLOWED TO MAKE A RIGHT TURN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156904May 6, 2006VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL BEGAN STICKING. I COULD NOT RAISE THE PEDAL UP OR PRESS IT DOWN. SUDDENLY, CAR WOULD TAKE OFF. THIS HAPPENS AT ANY TIME DURING DRIVING. I HAVE TAKEN THE CAR BACK TO DEALERSHIP TWICE FOR THE SAME PROBLEM, ALL WITHIN 6 MONTHS TIME. I FEEL THIS IS A SAFETY ISSUE WITH THE VEHICLE. I WAS TOLD IT WAS CARBON BUILD UP ON THE THROTTLE BODY. I FEEL IT IS AN ISSUE WITH THE TRIBUTE, OTHER CARS DO NOT HAVE THIS ISSUE. ALL THEY DID WAS CLEAN THE THROTTLE BODY BOTH TIMES. THEY ALSO SAID IT WAS NOT COVERED UNDER WARRANTY ALTHOUGH THEY DID NOT CHARGE ME FOR THE WORK DONE. I AM LEARY ABOUT DRIVING MY CAR SINCE I NEVER KNOW WHEN IT WILL START STICKING AGAIN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156860May 5, 2006LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE PORTION OF THE INTERIOR DOOR HANDLE WITH TRIGGERS THE LATCH SUDDENLY BROKE OFF, MAKING IT EXTREMELY DIFFICULT TO EXIT THE VEHICLE. THIS HAS OCCURRED ON BOTH THE DRIVER AND PASSENGER FRONT DOORS OVER THE LAST FEW MONTHS. INCIDENT DATE RECORDED IS THE DATE OF THE SECOND HANDLE BREAK. AS A RESULT OF THE FAILURE, THE VEHICLE IS DIFFICULT TO EXIT, REQUIRING EITHER A) ROLLING DOWN THE WINDOW AND PULLING ON THE EXTERIOR HANDLE, OR B) PUSHING EXTREMELY HARD ON ONE END OF THE LOCK, WHICH WILL TRIGGER THE DOOR TO UNLATCH. WHILE WE HAVE NOT EXPERIENCED ANY NEGATIVE CONSEQUENCES ASIDE FROM INCONVENIENCE, IN CASE OF AN EMERGENCY THIS COULD MAKE THE VEHICLE DIFFICULT TO EXIT, ESPECIALLY IF HANDLE FAILURE OCCURRING SUDDENLY TO SOMEONE NOT EXPECTING THE NON-FUNCTIONING HANDLE. THE VEHICLE IS CURRENTLY UNDER ESTIMATE FOR REPAIRS. THE OLD PART REMAINS ON THE VEHICLE AND WILL BE RETAINED ONCE REPAIRS ARE COMPLETED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156883May 5, 2006STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT*: THE CONTACT STATED THE INSIDE DOOR HANDLE ON THE DRIVER'S SIDE SHEERED OFF. WHILE ATTEMPTING TO OPEN THE DOOR THE PLASTIC HANDLE BROKE. THE ONLY WAY OF EXITING THE VEHICLE FROM THE DRIVER'S SIDE IS TO ROLL DOWN THE POWER WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. THE DEALER WAS ALERTED AND THE DOOR HANDLE WAS REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156809May 4, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER 3 YRS AND 30K MILES THE TRANSMISSION WOULD VIBRATE(TORQUE CONVERTER) WHEN SHIFTING TO OVERDRIVE. DEALERSHIP : TRANNY FLUID OXIDIZED AND SHOULD CHANGE SINCE 30K THOUGH MANUAL STATED CHANGE EVERY 30K UNDER EXTREME DRIVING CONDITIONS, AND 3 YRS 30K DOESN'T QUALIFY. SO FAR SO GOOD AT 40K BUT MAZDA FORUMS SHOW MANY OF THE SAME COMPLAINTS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156687May 3, 2006POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I OWN A 2001 MAZDA TRIBUTE. THE VEHICLE STALLS UNPREDICTABLY. THE MAZDA DEALER AND MAZDA CORPORATE ARE SUGGESTING THAT THE TWO POWER TRAIN CONTROL MODULES (THE ORIGINAL) AND THE REPLACEMENT MODULES ARE CAUSING THE VEHICLE TO STALL. IF THIS IS CORRECT, THEN THERE MUST BE SOME INHERENT DEFECT WITH THESE PCMS THAT MUST BE INVESTIGATED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156723May 3, 2006SEATS:FRONT ASSEMBLY:POWER ADJUST
FRONT DRIVER SEAT ASSEMBLY MOVES 1/4 INCH TO 1/2 INCH ON SEAT TRACK WHILE CAR IS IN MOTION. DURING ACCELERATION SEAT ASSEMBLY MOVES BACKWARDS; SEAT MOVES FORWARD DURING SLOW DOWN/BRAKING. DEALER CLAIMS THIS ONLY OCCURS IN VEHICLES WITH ELECTRIC FRONT SEATS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10157343May 2, 2006STEERING:RACK AND PINION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
2001 TRIBUTE RACK AND PINION AND SHAFT BROKE INTO PIECES MAKING IT DIFFICULT FOR CONSUMER TO STEER. *TS THE MASTER CYLINDER HAD TO BE REPLACED DUE TO AN IRREPARABLE LEAK. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156601May 2, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
I DRIVE A 2001 MAZDA TRIBUTE 4X4 WITH 67,000 MILES ON IT, AND A FEW WEEKS AGO, DURING TAKEOFF THE VEHICLE SEEMED TO HESITATE. OVER THE COURSE OF ABOUT A WEEK, IT GOT WORSE. WE TOOK THE VEHICLE TO JIM ELLIS MAZDA OF MARIETTA AND THEY INFORMED US THAT THE TRANSMISSION WAS GOING ON THE VEHICLE, AND THAT MAZDA WOULD POSSIBLY PAY FOR HALF. THEY CONTACTED MAZDA, BUT MAZDA WOULD ONLY PAY 1/3 BECAUSE THEY SAID THERE WERE NO MAINTENANCE RECORDS ON MY TRANSMISSION. THERE AREN'T ANY RECORDS BECAUSE THE VEHICLE HASN'T NEEDED ANY. AFTER KEEPING MY CAR FOR OVER A WEEK, THEY PHONED ME TO INFORM US THAT THE TRANSMISSION MAZDA CORPORATION SENT THEM WAS BAD AS WELL. CONSIDERING THE LOW MILEAGE AND THE SECOND TRANSMISSION HAD DEFECTS, I'M NOW CONCERNED THAT THERE IS A DEFECT IN ALL THE 2001 TRANSMISSION, AND MAKES ME WONDER HOW MANY OTHER 2001 MAZDA TRIBUTES HAVE HAD TO BE REPAIRED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156661May 2, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILURE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156360April 28, 2006ENGINE AND ENGINE COOLING
VEHICLE MAKES A LOUD HIGH PITCH WHINING NOISE WHEN ENGINE IS AROUND 1000 RPM BUT DISAPPEARS WHEN THE ENGINE IS BELOW OR ABOVE THE 1000 RPM. THIS OCCURS REGARDLESS OF WHETHER THE CAR IS PARKED OR DURING NORMAL DRIVING CONDITIONS SO LONG AS THE ENGINE IS AROUND 1000RPM. IN ADDITION TO THE HIGH PITCH WHINING NOISE, THERE IS A NOTICEABLE AMOUNT OF VIBRATION THAT IS FELT. ALSO, AFTER COMING TO A FULL STOP, WITHOUT THE GAS PEDAL BEING PRESSED, AFTER HAVING REVVED DOWN TO ABOUT 650 RPM, THE ENGINE SOMETIMES REVS BACK UP TO ABOUT 1000 RPM AND PRODUCE THE WHINING NOISE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156361April 28, 2006ENGINE AND ENGINE COOLING
AFTER COMING TO A STOP AT AN UPHILL GRADE--APPROX A 20 DEGREE INCLINE, AS SOON AS THE BRAKE IS RELEASED, THE VEHICLE ROLLS BACKWARDS. THE ONLY MEANS TO PREVENT THE VEHICLE FROM ROLLING BACK IS TO PRESS ON THE BRAKE AGAIN OR TO IMMEDIATELY PRESS HARD ON THE GAS PEDAL. HOWEVER, ALTHOUGH THE VEHICLE EVENTUALLY STARTS MOVING UPHILL, THERE IS A SIGNIFICANT AMOUNT OF BACKWARD TRAVEL PRIOR TO THE ENGINE PRODUCING ENOUGH POWER TO OVERCOME THE BACKWARD ROLL. THIS IS A SAFETY CONCERN SINCE THERE MIGHT BE VEHICLES DIRECTLY BEHIND ME WHEN THIS OCCURS. FORTUNATELY, I HAVE NOT HAD TO STOP AT ANY STEEP GRADES THAT MIGHT CAUSE THE VEHICLE TO ROLLBACK FASTER AND FURTHER AND POSSIBLY CAUSING AN ACCIDENT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10155667April 19, 2006FUEL SYSTEM, GASOLINE, EQUIPMENT
I PURCHASED A 2005 MAZDA TRIBUTE IN JULY, 2005. THE STICKER ON THE CAR HAD AN AVERAGE MILEAGE OF 19 TO 24 MILES PER GALLON. I, TO THIS DATE GET 11 TO 13 MILES PER GALLON AND 17-19 ON THE HIGHWAY. I TRULY BELIEVE THERE IS A PROBLEM IN THE FUEL SYSTEM OR THE ENGINE. CONTACTED MAZDA AND WAS TOLD EPA WAS TO BLAME AND I NEEDED TO LET THE CAR GET BROKEN IN. I CURRENTLY HAVE 6500 MILES AND STILL GET 11-13 MILES PER GALLON. I HAVE A 16 GALLON TANK AND GET ANYWHERE BETWEEN 180 TO 200 MILES PER TANK. DEALER SAYS NOTHING WRONG AND HASN'T REPLACED ANYTHING. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10155257April 13, 2006STEERING
PURCHASED THE VEHICLE ON 4/7/06 AND ON 4/8/06 I OBSERVED THE FOLLOWING CONDITIONS. VEHICLE PRODUCES A NOTICEABLE WHINING/HUMMING NOISE AND VIBRATION THAT IS FELT THROUGH THE STEERING WHEEL DURING THE FOLLOWING SITUATIONS: 1) WHEN THE CAR IS INITIALLY STARTED, 2) WHEN THE GAS PEDAL IS SLIGHTLY PRESSED WHILE THE GEAR IS IN THE PARK POSITION 3) WHEN THE VEHICLE IS COMING TO A STOP WITH OR WITHOUT PUSHING ON THE BRAKES, 4) WHEN THE STEERING WHEEL IS TURNED EITHER TO THE LEFT OR RIGHT. UPON NOTICING NOISE AND VIBRATION, I TOOK IT TO BACK TO THE DEALER ON 4/10/06. I WAS TOLD TO BRING THE VEHICLE TO THE DEALER AT 8:30 A.M ON 4/11/06. AT 3:30 ON 4/11/06, THE DEALER CONTACTED ME AND SAID THAT THE TECH NOTICED THE NOISE AND VIBRATION BUT DID NOT KNOW WHAT CAUSED IT. DEALER TESTED ANOTHER VEHICLE OF THE SAME MAKE AND MODEL AND SAID THAT BOTH VEHICLES WERE MAKING THE SAME NOISE AND THAT IT WAS JUST PROBABLY NORMAL ENGINE NOISE. UPON ARRIVING AT THE DEALERSHIP, THE TECH TOOK ME TO ANOTHER VEHICLE AND WE LISTENED TO THE ENGINE. I INDICATED TO THE TECH THAT THE TEST VEHICLE WAS NOT BEHAVING SIMILARLY AS MY VEHICLE AND SO I WAS REFERRED TO THE ASST. SERVICE MANAGER. THE ASST. SERVICE MANAGER TESTED THE VEHICLE AND SAID THAT HE THOUGHT THE NOISE WAS NOT NORMAL AND THAT HE COULD FEEL THE VIBRATION FROM THE ENGINE TO THE STEERING WHEEL. HE SAID THAT THERE MIGHT BE SOME GRINDING OCCURRING WHEN THE ENGINE WAS THROTTLING DOWN BUT THAT HE COULD NOT TELL PRECISELY THE CAUSE OF THE NOISE OR VIBRATION AND THAT HE WOULD CONTACT MAZDA ENGINEERS TO SEE IF THE NOISE AND VIBRATION WERE INHERENT TO THE VEHICLE. ON 4/12/06, THE ASST. SERVICE MANAGER CONTACTED ME AND SAID THAT HE CALLED THE MAZDA HOTLINE AND THAT THERE WERE NO INCIDENTS OF NOISE OR VIBRATION REPORTED. HE SAID THAT HE COULD NOT FIND ANY REASON FOR THE NOISE AND THAT IT MUST JUST BE NORMAL ENGINE NOISE CAUSED BY THE VEHICLES POWER STEERING. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154736April 6, 2006SUSPENSION:FRONT:STABILIZER BAR
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH A THUMPING NOISE WAS HEARD. THE VEHICLE WAS DRIVEN TO THE CONTACTS RESIDENCE WHERE IT WAS NOTICED THE FRONT SWAY BAR WAS BROKEN. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. UPDATED 04/19/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0