Mazda Protege Complaints

1,077 consumer complaints on file.

#736677November 21, 2000
SEAT BELTS
THE DRIVER'S SIDE AUTOMATIC SHOULDER HARNESS WILL ONLY ROLL BACK ABOUT 1/3 OF THE WAY THEN STOPS. THE PROBLEM SEEMS TO BE EXACTLY THE SAME IN DESCRIPTION AS THAT OF A RECALL (CAMPAIGN NUMBER 97V211000 ON THE MAZDA 323 BUILT THAT SAME YEAR. THE SEAT BELT MOTOR AND TRACK ASSEMBLY COSTS $600 AT THE DEALER WHICH SEEMS TOTALLY OUTRAGEOUS. I AM FILING THIS REPORT IN THE HOPE THAT MY CAR YEAR AND MODEL COULD BE ADDED TO THAT RECALL. THANK YOU VERY MUCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736276November 14, 2000
TIRES
DRIVER SIDE FRONT TIRE BLEW OUT AT 35MPH, WHEEL SLIGHTLLY BENT, DRIVER SIDE REAR TIRE HAD BUBBLE IN THE SIDEWALL. FIRESTONE DEALER REPLACED TIRES AND GAVE ADJUSTED CREDIT. I SEE THAT OTHERS OWNERS ARE HAVING SIMILAR PROBLEMS WITH THESE TIRES. PLEASE CONSIDER DANGER WHEN TRAVELING AT HIGHER RATE OF SPEED. *AK (DOT NUMBER: H406JDN239 TIRESIZE: 18565R14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874524November 6, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
CONSUMER HAD A REAR COLLISION, AND AIR BAGS DID NOT DEPLOY. PASSENGER HIT HEAD ON WINDSHIELD. *AK THE SEAT BELT FAILED DURING THE COLLISION *YH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#556509October 24, 2000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
CONSUMER REPLACED THE RECALL (00V-118) COMPONENT PRIOR TO RECALL NOTIFICATION, CONSUMER IS HAVING TROUBLE OBTAINING CONFIRMATION OF RECALL WORK FROM DEALERSHIP THAT PREVIOUSLY PERFORMED THE WORK, THE DEALERSHIP IS NO LONGER AN AUTHORIZED DEALERSHIP. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734691October 18, 2000
TIRES
I WASN'T SURE IF THIS TIRE WAS PART OF THE RECALL ON FIRESTONE, BUT I THOUGHT I SHOULD CHECK. I'VE ONLY OWNED THE CAR FOR A YEAR AND BOUGHT IT BRAND NEW. IT SURPRISED ME TO HAVE A TIRE BLOW OUT AND HAVE IT UNREPAIRABLE. THE REASON THE TIRE BLEW OUT WASN'T FROM A NAIL OR GLASS, BUT THE SIDE OF THE TIRE WAS WORE DOWN AND THEREFORE UNREPAIRABLE. WHAT SURPRISED ME EVEN MORE IS THAT THE DEALER WHO REPLACED THE TIRE SAID THAT IT LOOKED AS THOUGH IT WAS RUBBED AGAINST CONCRETE. HOW CAN YOU RUB AGAINST CONCRETE FROM THE DRIVERS SIDE WHEN YOU PARK ALONG THE CURBS WITH THE PASSENGER SIDE. I WAS VERY CONFUSED BY THIS. THE TIRE REPLACEMENT COST WAS $55.67. IS THIS UNUSUAL? THANK YOU FOR YOUR TIME AND CONSIDERATION. (DOT NUMBER: H406 TIRESIZE: P185/65R14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734181October 12, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
ENGINE LOSES POWER SIGNIFICANTLY OR SOMETIMES GOES UPTO 5000RPM IN 5 MPH SPEED WITHOUT ANY SIGN. STALLS MIDDLE OF A STREET WITHOUT ANY SIGN, AS WELL. AIR FLOW SENSOR WAS REPLACED BY MAZDA'S EXPENSE ON AUGUST 15. HOWEVER, THE SAME PROBLEM REPEATED TO OCCUR AGAIN IN TWO MONTH; AND WAS TOLD BY DEALER (IN MI) THAT FUEL PUMP NEEDS TO BE REPLACED. DEALER ADVISED NOT TO DRIVE THE CAR BECAUSE OF UNPREDICTABILITY OF THE PROBLEM OCCURANCE. COMPLETELY OUT OF CONTROL, AND IT IS QUITE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734038October 11, 2000
SEAT BELTS
AUTOMATIC SHOULDER RETRAINT IS GETTING STUCK AND WHEN GETTING IN OR OUT I GET HIT IN THE HEAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733901October 10, 2000
SEAT BELTS
THE SEAT BELTS ON THE MAZDA PROTOGE IS A SAFETY ISSUE, AND I WOULD LIKE TO KNOW IF THE MAZDA DEALER WOULD FIX THIS PROBLEM ON MY CAR. AND IF THERE WAS RECALL ON IT BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872443October 6, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING TRANSMISSION JUMPED OUT OF DRIVE AND WENT INTO NEUTRAL, CAUSING VEHICLE TO DECELERATE AND LOSE POWER. PRIOR TO INCIDENT, OVERDRIVE LIGHT WAS ILLUMINATING ON THE DASH. POSSIBILITY, THAT THE PROBLEM WAS LINKED TO COMPUTER WHICH HAS MALFUNCTIONED. *AK THE VEHICLE WAS IN DRIVE POSITION THROUGH, BUT WHEN THE DRIVER STEPPED ON ACCELETRATOR, ENGINE RACED UP IN RPM BUT WHEELS ACTED AS IN NEUTRAL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555444October 5, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
FUNNY NOISE IN BRAKES, DEALER CLAIMS NOTHING WRONG, CONSUMER WAS BACKING CAR WHEN BOTH THE ACCELERATOR AND BRAKE PEDAL GOT STUCK, CAUSING A CRASH. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733496October 5, 2000
TIRES
THIRD TIRE OF SET OF 4 THAT TREAD HAD SEPARATED - THIS ONE TOTALED THE CAR AND INJURED ONE PERSON. TIRE HAD 18,000 MILES WEAR. *AK (TIRESIZE: P185/60R14)( DOT NUMBER: TIRE SIZE: P185/60R14 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#733164October 2, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I HAVE COMPLAINED CONTINUOUSLY TO DEALER AND MANUFACTURER SINCE CAR HAD APPROX 4,000 MILES. A "CLUNKING" NOISE WAS COMING FROM TRANSAXLE AREA. BOTH DEALER AND MAZDA REP, TOLD ME TO "WAIT AND SEE" OR "THATS A NORMAL SOUND, DON'T WORRY ABOUT IT". YESTERDAY WHILE OPERATING MY 2000 MAZDA PROTEGE ES AT APPROX 60MPH ON INTERSTATE 93 N TRANSAXLE FAILED. CAR WAS FINE ONE SECOND, THE NEXT SECONF I WAS FREE WHEELING, NO POWER, ENGINE CONTINUED TO RUN, BUT IT WAS IF I WAS IN NEUTRAL. MOST FORTUNATLY IT WAS DAYLIGHT, DRY CONDITIONS, AND A HIGHWAY EXIT WAS RIGHT THERE, I COASTED OFF THE HIGHWAY DOWN THE EXIT RAMP AND CALLED FOR HELP. HAD I BEEN IN THE PASSING LANE, OR IF CONDITIONS WERE POOR, THIS COULD HAVE BEEN A DISASTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732985September 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
WE HAVE EXPERIENCED A CHRONIC PROBLEM WITH A RATTLING SOUND FROM THE FRONT END OF THE CAR AROUND THE BRAKES AND THE CV JOINTS. WE TOOK THE CAR TO A MAZDA DEALER WHO INFORMED US THE PROBLEM WAS THE LACK OF CALIPER PINS IN THE FRONT BRAKES. WE HAD THE DEALER INSTALL THESE NECESSARY PARTS (ABOUT 4 MONTHS AGO) AND THE PROBLEM SEEMED TO GO AWAY FOR ABOUT 2 MONTHS. HOWEVER, NOW THE PROBLEM IS BACK. - WE WILL BE TAKING THE CAR BACK TO THE DEALER AGAIN BUT ARE VERY CONCERNED THIS COULD BE A STRUCTURAL SAFETY PROBLEM THAT COULD BE SERIOUS. BOTH SIDES OF THE CAR SEEM EQUALLY AFFECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871539September 26, 2000
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING ENGINE COMPLETELY SHUT DOWN PROBLEM APPEARED TO BECOME MORE PRONOUNCED WHEN VEHICLE WAS COMING TO A STOP OR MAKING A TURN. PLEASE GIVE ANY FURTHER DTEAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871469September 25, 2000
SEAT BELTS
AUTOMATIC SEAT BELT HAD STOP WORKING WITHOUT A WARNING. CABLE CAME OUT OF THE RAIL, AND MOTOR STOPPED WORKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731309September 13, 2000
SUSPENSION
CAR ALWAYS PULLS TOWARD THE RIGHT. MORE PRONOUNCED WITH PASSENGERS IN THE CAR. HAVE TRIED ALLIGNMENTS AND TIRE ROTATION. NOTHING HELPS. DROVE SEVERAL OTHER 2000 PROTEGES, AND THEY ALSO PULLED. I FEEL THIS IS A DEFECT, POSSIBLY RELATED TO THE SUSPENSION OF THE CAR BEING TOO STIFF FOR THE SIZE AND WEIGHT OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554480September 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CALIPER PINS ARE BINDING WHICH RESULTS IN PREMATURE WEAR OF THE PADS AND LOUD NOISE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730652September 7, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WENT INTO OVERDRIVE BY ITS SELF WITH STRESSFUL JERK AND LOUD NOISE THE OVERDRIVE LIGHT CAME ON BY ITS SELF. VERY CONCERNED ABOUT THE SAFETY IF THIS HAPPENS AT HIGH SPEEDS ON THE INTERSTATES. TOOK THE CAR TO THE DEALER WHO COULD NOT FIND A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869902September 7, 2000
AIR BAGS:FRONTAL
WHILE DRIVING ABOUT 40 MPH REAR ENDED ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#729280August 27, 2000
AIR BAGS
MAZDA WAS CONSIDERED A TOTAL LOSS, AIR BAGS DID NOT DIPLOY IN A HEAD-ON COLLISION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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