Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11103357June 22, 2018
AIR BAGS
AIR BAG RECALL.THE FRONT PASSENGER TAKATA AIRBAG'S INFLATORS CONTAIN AN EXPLOSIVE CHEMICAL THAT CAN CAUSE THE AIRBAGS TO RUPTURE, ESPECIALLY IN WARM, HUMID CLIMATES. REPAIR PENDING AVAILABILITY OF PART. TAKING AN INCREDIBLE AMOUNT OF TIME FOR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102367June 18, 2018
STEERING
WE TOOK IT IN FOR THE POWER STEERING RECALL WE DISCOVERED WHEN WE LOST ALL POWER STEERING AND ALMOST CRASHED. THE DEALERSHIP IS FIXING IT FOR THE 5TH TIME IN 6 WEEKS AND IT WON'T FIX. WE KEEP DANGEROUSLY LOOSING POWER STEERING. WERE MINISTERS AND SERVE AT OUR OWN COSTS WE CAN'T AFFORD TO BE IN DANGER AND NOT BE ABLE TO TRUST OUR CAR. THEY WON'T STOP TRYING TO FIX WHAT CLEARLY THEY CAN'T FIX. WE FEEL THEY SHOULD REPLACE THE VEHICHLE. OUR POWER STEERING HAS NOW GONE OUT WHILE DRIVING 5 TIMES. IT'S DANGEROUS AND WE FEEL LINCOLN WHO INITIALLY SAID IT WASN'T ON RECALL WHEN WE CONTACTED THEM IS BEING IRRESPONSIBLE BY NOT PROTECTING US BY TAKING BACK THEIR DEFECTIVE AND DANGEROUS VEHICHLE THAT WE ARE STILL MAKING PAYMENTS ON. IT ONLY HAS 62,000 MILES ON IT THERE SHOULD BE NO REASON FOR THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102454June 18, 2018
ENGINE, FUEL/PROPULSION SYSTEM
WHILE TURNING INTO MY DRIVEWAY I SLOWED TO MAKE THE TURN AND MY CAR IMMEDIATELY ACCELERATED RPMS REVVED UP. NO DAMAGE WAS DONE. THEN A COUPLE OF DAYS LATER I WAS PULLING INTO A PARKING SPACE AND SLOWED TO MAKE THE TURN AND THE RPMS SHOT UP AGAIN CAUSING ME TO HIT A PARKED CAR AND ALSO A BUILDING BEFORE I COULD BRING THE CAR TO A STOP. I TOOK THE CAR IMMEDIATELY TO GRAY DANIELS DEALERSHIP IN BRANDON MS AND THEY TOLD ME THEY CLD NOT EVEN LOOK AT IT UNTIL TUESDAY. THIS WAS FRIDAY JUNE 15, 2018. NO INJURIES OCCURRED, MY AIRBAG DID NOT DEPLOY. CAR HAS SIGNIFICANT DAMAGE BUT WAS DRIVABLE. I WAS UNCOMFORTABLE DRIVING THE CAR SO I GOT A RENTAL CAR AND TOOK THE MKZ BACK TO GRAY DANIELS. AFTER RESEARCHING THIS ISSUE, IT SEEMS A COMMON PROBLEM AND IT IS CALLED ELECTROMAGNETIC INTERFERENCE CAUSING UNWANTED ACCELERATION. THIS IS A HUGE SAFETY ISSUE THAT FORD HAS KNOWN ABOUT FOR YEARS!!!! THE DEALERSHIPS ARE ALSO AWARE! EVEN THOUGH GRAY DANIELS PLAYED IGNORANT, THEY ARE AWARE. I HAVE SENT THEM AN EMAIL OF COUNTLESS COMPLAINTS MADE BECAUSE OF THIS ISSUE AND OVER 5000 DEATHS THAT HAVE OCCURRED AND A HUGE LAWSUIT STIMPSON VS FORD FOR THIS VERY REASON! I WANT THIS PROBLEM RESOLVED AND A FORMAL COMPLAINT FILED. I WILL ALSO BE ADVISING FORD MOTOR COMPANY (NOT THAT THEY WILL DO ANYTHING) OF THE DEALERSHIP AND HOW I WAS TREATED. THE DEALERSHIP WAS COMPLETELY UNPROFESSIONAL AND MY DAUGHTER EVEN WENT TO THE DEALERSHIP AND EXPLAINED THEIR SERIOUSNESS OF THE ISSUE STILL GRAY DANIELS COULD CARE LESS AND TOLD MY DAUGHTER TO STOP VIDEO AND AUDIO RECORDING. I'VE ATTACHED 5 COMPLAINTS THAT I FOUND ONLINE. I COULD PROVIDE MANY MORE BUT YOUR SITE DOES NOT ALLOW MORE THAN 5. SOMETHING NEEDS TO BE DONE!!!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11102477June 18, 2018
AIR BAGS, POWER TRAIN
MY CAR KEEPS RUNNING HOT AND THE ANTIFREEZE DISAPPEARS WHEN YOU POOR IT IN ALSO THE RPM GOOD SLOW THEN GOES FAST THEN CUTS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101978June 15, 2018
AIR BAGS
TAKATA INFLACTORS RECALL OF JAN. 2017 PASSENGER AIRBAG INFLATOR REPLACEMENT STILL NOT AVAILABLE. "TAKATA RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102165June 15, 2018
AIR BAGS
WE'VE CONTACTED THE DEALER MULTIPLE TIMES , WE NO SUCESS. LINCOLN HAS AUTHORIZED A RENTAL CAR TO BE FURNISHED BY OUR DEALER. AFTER SEVERAL PHONE CALLS TO 2 DIFFERNT FORD DEALERS IN OUR AREA - WE HAVE HAD NO SUCESS - WE'RE DRIVING A TIME BOMB! WHAT DO WE DO OW? WE HAVE NOT HAD AN ACCIDENT - BUT IF WE DID HAPPEN TO HAVE ONE WHAT IS OUR RECORSE WITH FORD LINCOLN??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102182June 15, 2018
AIR BAGS
TAKATA RECALL FIRST NOTIFIED JAN.2017, 2 MORE NOTIFICATIONS SINCE. DEALER CLAIMS NOTHING THEY CAN DO, NO CAR RENTALS AVAILABLE, NOT EVEN TAKING YOUR NAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101912June 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL UTTER FORD, 4901 S INTERSTATE 35 E, CORINTH, TX 76210, 940-321-7400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURE WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101647June 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PURVIS FORD LINCOLN, INC. (3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101669June 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED FRED BEANS FORD LINCOLN MITSUBISHI AT 215-348-2900 (876 N EASTERN RD, DOYLESTOWN, PA 18902) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100559June 8, 2018
STEERING
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. UPON STARTING THE VEHICLE, THE STEERING FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS THEN SHIFTED INTO DRIVE AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AT CHERRY FORD (363 HARLEM AVE, PEOTONE, IL), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE AS THE SYMPTOMS RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR CORRECTED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. *TT UPDATED 9/24/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100594June 8, 2018
SERVICE BRAKES
AFTER ABS FUNCTION OPERATES I HAVE A LOWER THAN USUAL PEDAL TRAVEL. THE BRAKE PEDAL GOES 3/4 OF THE WAY TO THE FLOOR. AFTER SEVERAL HOURS OF NOT USING THE VEHICLE THE PEDAL WILL BE BACK TO NORMAL. THIS CONDITION HAS HAPPENED TO ME 3 TIMES PRECEDING ABS ACTIVATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100382June 7, 2018
POWER TRAIN
WHILE DRIVING ON THE FREEWAY 50 -60 MPH THE CAR WILL SHUT OFF WITHOUT WARNING ON THE DASH IS SAYS PULL OVER SAFELY. THE CAR RESTARTS ONCE STOPPED THE KEY TURNED OFF THEN ON. THE PROBLEM IS VERY DANGEROUS ., ESPECIALLY IN HEAVY TRAFFIC.THIS HAS HAPPENED 7-8 TIMES IN THE PAST 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100315June 7, 2018
POWER TRAIN
DTC CODE P188B - AWD CLUTCH CONTROL CIRCUIT AWD SYSTEM MALFUNCTION, AWD TURNED OFF DURING DRIVING NORMAL MODE. RESTART THE CAR THE AWD SYSTEM IS BACK ON, DEALER CANNOT FIX IT UNLESS YOU GET TO THEM WITH THE MALFUNCTION LIGHT ON. MANAGED FEW TIMES TO BRING IT TO THEM WHILE UNDER WARRANTY, THEY CHANGED TWO TIMES THE AWD MODULE THE FAULT STILL RETURNS. THE DEALER STILL SAYS THAT IS FIXED WHEN OBVIOUSLY IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100051June 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED CORRODED AT WELD CAUSING BOTH TIRES TO DEFLATE. WE WERE TOLD THAT LINCOLNS AND CADILLACS THAT WERE SPOT WELDED INSIDE THE WHEEL WOULD DEFLATE AFTER WELD CORRODED ENOUGH. SPARK PLUGS NOT FIRING IN CORRECT ORDER. UPDATED 10/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100100June 5, 2018
AIR BAGS
TAKATA RECALL I RECEIVED NOTIFICATION LAST YEAR STAYING MY VEHICLE WAS IMPACTED BY THE TAKATA AIRBAG RECALL AND THAT THE PASSENGER AIRBAG IN SLAYER NEEDED TO BE REPLACED IMMEDIATELY AS IT WOULD CAUSE BODILY INJURY AND OR DEATH IN THE EVENT OF AN ACCIDENT OR THE AIRBAGS BECOMING ACTIVATED OR DEPLOYED SHORTLY AFTER I WENT TO THE NHTSA AND FORD MOTOR COMPANY AND LINCOLN MOTOR COMPANY WEBSITE TO GATHER FURTHER INFORMATION TO RECEIVE IN SCHEDULE A REPLACEMENT OR REPAIR TO CORRECT THIS DANGEROUS PROBLEM HOWEVER LINCOLN THE MAKER OF MY VEHICLE SUDDENLY DID NOT ACKNOWLEDGE MY VEHICLE BEING IMPACTED BY THIS RECALL TODAY JUNE 5TH 2018 I AM NOW RECEIVING AN IMPORTANT SAFETY RECALL NOTICE REGARDING THE PASSENGER AIRBAG INFLATOR AND THAT IT AGAIN CAN CAUSE INJURY OR DEATH IN THE EVENT OF THE AIRBAG BEING DEPLOYED I AM NOT A INVESTIGATOR HOWEVER IF THERE IS BEEN AN ISSUE WITH THE AIRBAG I DON'T SEE HOW THERE WOULD SUDDENLY NOT BE AN ISSUE WITH THE AIRBAG IN OTHER WORDS WHY WAS I UNABLE TO OBTAIN TO REPAIR OR INFORMATION LET ALONE ACKNOWLEDGEMENT FROM THE DEALERSHIP OR FORWARD SLASH LINCOLN MOTOR COMPANY WHEN THEY PREVIOUSLY ADVISED ME THAT MY VEHICLE WAS IMPACTED BY THE TAKATA AIRBAG RECALL HOWEVER I FIND IT EXTREMELY ODD THAT THERE WAS A PERIOD OF TIME WHERE THERE WAS SUDDENLY NO ISSUE WITH MY CAR AND THAT IT WAS SUDDENLY NO LONGER IMPACTED BY THE RECALL WHEN IT IS NOW JUNE 2018 THEN I AM RECEIVING AN URGENT SAFETY RECALL NOTICE FROM THE LINCOLN MOTOR COMPANY WHICH CLEARLY OUTLINES THE SEVERITY OF THIS ISSUE AS THE LINCOLN MOTOR COMPANY IS OFFERING TO PROVIDE ME WITH A RENTAL VEHICLE THAT ONLY COVERS $45 PER DAY DOES NOT INCLUDE FUEL OR INSURANCE AND THAT THE PARTS TO REPAIR MY VEHICLE SO THAT IT IS SAFE TO OPERATE AGAIN HAS NO ETA OR ESTIMATED TIME OF REPAIR DUE TO ABSOLUTELY NO TIME FRAME OR EVEN A GENERAL TIME FRAME AS TO WHEN THE PARTS WILL BECOME AVAILABLE SO WITH THAT BEING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099486June 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RHINEBECK FORD (3667 NY-9G, RHINEBECK, NY 12572, (845) 876-4440) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099536June 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRING, MO 64015, 800-524-1848) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099869June 4, 2018
AIR BAGS
RECENTLY I RECEIVED A LETTER FROM THE LINCOLN MOTOR COMPANY ADVISING ME OF A RECALL REGARDING MY CAR'S AIRBAGS. I CONTACTED MY LOCAL FORD DEALERSHIP, DUE TO NO LINCOLN DEALERSHIP NEARBY AND WAS TOLD NO PARTS WERE AVAILABLE TO REPLACE MY CARS AIRBAG. ON JUNE 4, 2018 I RECEIVED A SECOND NOTICE ADVISING ME AGAIN OF THE RECALL AND ALSO NO PARTS ARE CURRENTLY AVAILABLE TO REPAIR THE SAFETY DEFECT. WHEN WILL THE SAFETY DEFECT BE REPAIRED ON MY VEHICLE? WHY AM I GETTING NOTICES OF THE RECALL BUT NOTHING IS BEING DONE? PLEASE ADVISE ME WHEN THIS SAFETY ISSUE WILL BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099382June 3, 2018
POWER TRAIN
VEHICLE JERKS AGGRESSIVELY FROM PARK TO REVERSE THEN REVERSE TO DRIVE AT COLD START. AND FROM PARK TO DRIVE. THEN THERE IS A DELAY IN ENGAGEMENT WHERE THERE IS NO MOVEMENT AT ALL AS YOU SIT IN THE ROADWAY WITH TRAFFIC. NO CODES DISPLAYING AFTER AN APPOINTMENT WITH DEALERSHIP AND ALTHOUGH I PROVIDED VIDEOS OF ISSUE OCCURRING THEY SAY THEY CAN'T DUPLICATE ISSUE AND I MUST COME BACK, WEEKS LATER. AS SOON AS I LEAVE ISSUE OCCURS AGAIN.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln MKZ