Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11112245July 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (SANTA MONICA FORD LINCOLN, 1230 SANTA MONICA BLVD, SANTA MONICA, CA 90404, (310) 451-1588) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111815July 17, 2018
UNKNOWN OR OTHER
TAKATA RECALL MY DRIVER'S SIDE FLOOR MAT MOVED AND GETTING CAUGHT UP BY BRAKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111843July 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD LINCOLN (4220 BARDSTOWN ROAD E, LOUISVILLE, KY 40218, (502) 459-9550) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111904July 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111947July 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE DEALER (JARRETT-GORDON FORD DAVENPORT, 2600 ACCESS RD, DAVENPORT, FL) WAS CONTACTED AND STATED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111632July 16, 2018
STEERING
THE PROBLEM IS, EVERY TIME THEY REPLACED THE PART THE NEW PART WAS NO GOOD EITHER AND BROKE BACK DOWN TAKING OUT OUR POWER STEERING OUT TIME AND TIME AGAIN AND 'INCREASING THE RISK OF ACCIDENT' LIKE THE RECALL LETTER TO FORD AND LINCOLN DEALERS SENT BY MICHAEL BERARDI SAID IT WOULD. I HAVE A COPY. THE RESPONSE AS CAN BE SEEN ENCLOSED REVISITED DAY ONE WHEN WE CALLED LINCOLN ABOUT THE RECALL, AND THEY TOLD US IT WASN'T UNDER RECALL. YOU DON'T KNOW YOUR OWN RECALL AND YOUR CALLING IT A WARRANTY. PART ONE OF THE RECALL REPROGRAMS THE POWER STEERING CONTROL MODULE IF IT IS THROWING A CODE. SECTION 2 THEN KICKS IN, AND IF IN THE NEXT 100,000 MILES THE MODULE GOES WRONG IT GETS REPLACED AT YOUR COST FOR PARTS, LABOR, ETC. YET, NOT ONLY WAS I TOLD NO GO PAY FOR IT MYSELF THE FIRST TIME, NOW AFTER THE 6TH BREAKDOWN AND MY PLEA FOR HELP THEY ANSWER AS CLUELESSLY AS THE FIRST. THEY ARE ALSO ADDRESSING A RECALL AS A WARRANTY. NOR COULD YOU EVEN FILL IN MY VEHICLE TYPE WHERE THAT WENT WHEN YOU HAD ALL THE INFO IT'S A LINCOLN MKZ HYBRID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111764July 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (EDDINS FORD, 2895 S SEMINOLE TRAIL, MADISON, VA 22727, 800-322-6806) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111353July 14, 2018
AIR BAGS
TAKATA RECALL: I AM FILING A COMPLAINT REGARDING THE CONTINUED DELAYS BY LINCOLN/FORD TO RESOLVE MY PASSENGER SIDE AIRBAG ISSUE. THIS HAS BEEN GOING ON FOR APPX 2 YEARS AND IS ABSOLUTELY RIDICULOUS. THE NHTSA NEEDS TO FORCE THEM TO RESOLVE THE ISSUE SOON, OR HAVE LINCOLN/FORD REPLACE THE VEHICLE. THEY ARE DRAGGING THEIR FEET. WE CONTINUE TO RECEIVE LETTERS THAT SAY THE SOLUTION IS COMING, BUT WE SEE NO TANGIBLE RESOLUTION AND THE DATE KEEPS GETTING PUSHED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111209July 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALL AMERICAN FORD OF PARAMUS (375 NJ-17, PARAMUS, NEW JERSEY 12740) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111236July 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE DEALER (RISER FORD, 4201 CENTRAL AVE, HOT SPRINGS, AK) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110897July 12, 2018
AIR BAGS
TAKATA INFLATORS: I PURCHASED MY LINCOLN MKZ TO HAVE A SAFE FAMILY VEHICLE TO TRANSPORT MY 4 MONTH SON TO AND FROM THE HOSPITAL OVER 200 MILES AWAY EVERY DAY! JULY 2016 I RECEIVED NOTICE THAT THERE WERE SAFETY CONCERNS WITH MY VEHICLE AND I WOULD BE CONTACTED WHEN PARTS ARRIVED. THEN IN DECEMBER 2017 I RECEIVED ANOTHER NOTICE SAYING THE SAME INFORMATION BUT ALSO INCLUDED THERE ARE TO BE NO PASSENGERS IN THIS VEHICLE. THIS VEHICLE WAS NO LONGER SERVING A PURPOSE FOR MY FAMILY TO GET TO THE HOSPITAL WITH MY SON. I RECEIVED ANOTHER NOTICE IN JUNE 2018 THAT MY VEHICLE WAS NO LONGER TO BE DRIVEN AND I JUST RECEIVED MY RENTAL CAR ON JULY 10, 2018... THERE IS STILL NO PARTS CURRENTLY BEING DISTRIBUTED IN ORDER TO REPAIR MY CAR. MY VEHICLE HAS SAT, I HAVE HAD TO PAY A MECHANIC TO COME FLUSH IT AND PUT IN NEW BATTERIES ETC TO MAINTAIN IT AFTER NOT BEING DRIVEN. I AM VERY GRATEFUL TO RECEIVE THIS RENTAL CAR NOW HOWEVER, IT HARDLY SEEMS TO MAKE IT BETTER AFTER PAYING ON A CAR FOR TWO YEARS THAT WAS NOT DEEMED SAFE AND FULLY FUNCTIONAL. I KNOW THAT THIS SITUATION HAS CAUSED MANY DISTRAUGHT CUSTOMERS, HOWEVER FOR ME AND MY SON WHO WAS FIGHTING FOR HIS LIFE, THIS SITUATION HAS TRULY BEEN A HARDSHIP. MY SON'S NEEDS UNFORTUNATELY, PUT ME IN A PLACE WHERE I CAN'T JUST "UPGRADE". THE VEHICLE WAS PURCHASED NOVEMBER 2015 WITH 21,300 MILES AND TODAY IT STILL HAS LESS THEN 39,000 MILES DUE TO IT BEING UNFIT. A MOST DEVASTATING CHALLENGE TO MY FAMILY. I HAVE ALL SUPPORTING DOCUMENTS SHOULD ANYONE WISH TO SEE THEM, I AM HAPPY TO PROVIDE IT. AT THIS POINT IT WILL BE HARD TURNING BACK OVER THE RENTAL CAR AS I FINALLY HAVE THE MEANS TO CARE FOR MY SON, GOING BACK TO THE SITTING LINCOLN WILL JUST BRING MORE PROBLEMS. I HOPE SOMEONE CAN UNDERSTAND HOW EMOTIONALLY DAMAGING IT HAS BEEN FOR A FAMILY TO WAIT TWO + YEARS TO DRIVE IN THEIR VEHICLE DURING THE MOST DIFFICULT TIMES IN THEIR LIFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110762July 11, 2018
AIR BAGS
CAR WAS TAKEN OFF ROAD AND GIVEN RENTAL CAR DUE TO AIRBAG RECALL. AFTER TALKING WITH KING COLONIAL FORD AND LINCOLN COMPANY THEY ONLY REPLACE ONE AIRBAG AND ARE PUTTING IT BACK ON ROAD REFUSING TO COVER RENTAL ANY LONGER. VERY CONCERNED ABOUT DANGER OF DRIVING WITH STILL HAVING A DEFECTIVE AIR BAG ON DRIVERS SIDE. WHY IS IT SAFE TO HAVE SAME BAG THAT WAS JUST REMOVED FROM PASSENGER SIDE STILL ON DRIVER SIDE ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110242July 9, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER (GOLDEN CIRCLE FORD LINCOLN, INC., 1432 US-45 BYP, JACKSON, TN 38305, 731-554-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT HE COULD GET A RENTAL VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109806July 6, 2018
STRUCTURE:BODY
THE PANORAMIC SUNROOF GLASS IS SEPARATING OR DELAMINATING. THE GLASS IS DEVELOPING AIR POCKETS BETWEEN THE LAYERS OF GLASS AND ITS COATINGS. LARGER AIR POCKETS DEVELOPED FIRST AROUND THE EDGES, AND NOW SMALLER BUBBLES HAVE DEVELOPED THROUGHOUT THE ENTIRE SUNROOF. NEW BUBBLES CONTINUE TO DEVELOP. IN ADDITION, THE BLACK COLOR OF THE GLASS SURROUNDING THE SUNROOF AREA APPEARS TO BE A FILM LAYER INSIDE THE GLASS. THIS FILM IS PEELING OR SEPARATING INSIDE THE GLASS. THIS IS A 2013 MODEL CAR. THE BUBBLING OR DELAMINATING PROBLEM BEGAN IN LATE 2017 AND ADVANCED QUICKLY. THIS CAR IS GARAGED DURING EVENING HOURS AT HOME, AND GARAGED DURING WORK HOURS EVERYDAY AT THE OFFICE. I LIVE IN MILD NORTHERN CALIFORNIA WEATHER AND THE CAR IS RARELY EXPOSED TO ANY ADVERSE WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105018July 1, 2018
AIR BAGS
"TAKATA RECALL" SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384. THE LINCOLN MOTOR CAR COMPANY SENT ME A LETTER THAT STATES, DEALERS ARE AUTHORIZED TO SPEND UP TO $45 PER DAY TO RENT A CAR FOR ME, UNTIL RECALL REPAIRS CAN BE MADE. I HAVE CONTACTED A NUMBER OF DEALERS AND THEY HAVE DECLINED TO RENT A VEHICLE FOR ME. I THEN CONTACTED LINCOLN CUSTOMER SERVICE AND SPOKE TO JEFF AT NOON ON 6/28/18. JEFF'S DIRECT LINE IS 888-214-2155 AT EXT 77846. JEFF SAID THAT HE WOULD TRY TO ARRANGE FOR A RENTAL CAR FOR ME. HE CALLED BACK AS PROMISED AND SAID THAT I WAS 7TH IN LINE FOR A RENTAL THROUGH THE FORD DEALERSHIP IN OLD BRIDGE N.J. THAT CAN TAKE MONTHS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104176June 27, 2018
AIR BAGS
TAKATA RECALL - DEAKER HAS HAD MY CAR SINCE 4/05/18. HAVE RENTAL BUT THEY NOW WANT ME TO COME GET THE CAR - WOULD NOT ALLOW ME TO DRIVE HOW 4/05. THIS IS 75 MILES AWAY & HARDSHIP FOR ME SINCE HUSBAND IS DISABLED. DON'T HAVE ANY IDEA WHEN AIR BAG WILL BE REPAIRED. HAVE NOT BEEN ABLE TO USE CAR SINCE JULY 2016 EXCEPT WHEN I ALONE WOULD BE DRIVING. HELP!!!! PREVIOUSLY REPORTED COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104002June 26, 2018
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MEL HAMBELTON FORD, 11771 W KELLOGG AVE, WICHITA, KS 67209) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103190June 26, 2018
AIR BAGS
2007 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103208June 25, 2018
AIR BAGS
2008 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103681June 24, 2018
VEHICLE SPEED CONTROL
CAR KNOCKS AND JOLTS WHEN SHIFTING, WON'T SHIFT GEARS WHILE ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln MKZ