Lincoln MKX Complaints

1,418 consumer complaints on file.

#10888737July 26, 2016
VEHICLE SPEED CONTROL
I WAS ON I 10 HEADED WEST WHEN ALL OF A SUDDEN I LOST THE ABILITY TO ACCELERATE. I HAD A VERY SHORT AMOUNT OF TIME TO CROSS 4 LANES OF TRAFFIC TO GET TO THE RIGHT SHOULDER (WHICH WAS VERY SMALL). SO THERE I SAT. I COULD NOT GET OUT OF THE CAR ON EITHER SIDE. THE CEMENT BARRIER BLOCKED THE PASSENGER SIDE AND TRAFFIC WAS SPEEDING BY ON THE DRIVER SIDE. IT TOOK ALMOST 45 MINUTES FOR A TOW TRUCK TO ARRIVE. SCARY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888298July 25, 2016
FUEL/PROPULSION SYSTEM
TRAVELING DOWN INTERSTATE @ 70 MPH, WHEN VEHICLE WENT TO "COAST MODE" . SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. ABSOLUTELY NO RESPONSE TO THE GAS PEDAL. PARKED ON SIDE OF ROAD, WHEN PLACED IN DRIVE THE CAR WOULD MOVE IN IDLE MODE ONLY. 5700 MILES ON 4 MONTH OLD MKX. THROTTLE BODY ASSEMBLY WAS REQUIRED TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888016July 24, 2016
VEHICLE SPEED CONTROL
UNINTENDED ACCELERATOR FIRST HAPPENED APPROXIMATELY 18 MONTHS AGO. I TOOK MY VEHICLE TO A FORD DEALER TO HAVE A BRAKE RECALL DONE AND TOLD THEM THAT I WENT TO STOP AT A RED LIGHT AND SOMETHING MADE THE ACCELERATOR STICK FORCING ME TO JUMP A CURB AND RUN AT A HIGH SPEED THROUGH AN EMPTY LOT IN FRONT OF OUR LIBRARY AND THEN BACK OVER ANOTHER CURB AND OUT ONTO ANOTHER ROAD. I PUT BOTH FEET ON THE BRAKE AND KEPT PUSHING; IT FINALLY STOPPED. THE SERVICE DEPARTMENT TOLD ME THEY DID A DIAGNOSTIC TEST ON THE CAR AND THEY COULD NOT FIND NOTHING WRONG WITH IT. ON JULY 18, 2016 I WAS PULLING INTO A PARKING SPOT AND AS I TOOK MY FOOT OFF THE ACCELERATOR TO BRAKE AGAIN MY VEHICLE ACCELERATED BY ITSELF FORCING THE CAR TO JUMP THE CURB AND PLOW INTO A 4-FOOT HEDGE. THE CAR STOPPED ON TOP OF THE HEDGES. I AM ATTACHING A PICTURE. HAD THE CAR NOT BEEN STOPPED BY THE HEDGE ' THERE WAS AN EIGHT LANE ROAD IN FRONT OF MY CAR AND I DARE NOT THINK ABOUT WHAT WOULD HAVE HAPPENED HAD THE CAR GONE STRAIGHT INTO TRAFFIC. I DO NOT KNOW WHAT COMPONENT OR SYSTEM CREATED THIS UNSAFE RISK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10887833July 22, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
2016 LINCOLN MKX HAS STALLED NUMEROUS TIMES. WE LEFT HOME AND HAD DRIVEN ABOUT A MILE IN OUR SUBDIVISION WHEN I SLOWED FOR AND STOPPED AT STOP SIGN. THE ENGINE SHUDDERED AND SHOOK, ENGINE REVOLUTIONS SLOWED DOWN. SPED UP, SLOWED DOWN AND ENGINE QUIT. THE MESSAGE, "FULL ACCESSORY POWER ACTIVE' DISPLAYED ON THE DASH AND MY WIFE GOT A PAD AND PENCIL AND COPIED IT DOWN FOR ME. THIS WAS THE SECOND TIME THAT HAS HAPPENED AND EVIDENTLY WAS THE SAME MESSAGE DISPLAYED WHEN THE ENGINE QUIT WHILE WE WERE ON VACATION IN NEW ORLEANS. CHECKED THE INTERNET AND FOUND SEVERAL INSTANCES TO THIS HAPPENING DUE TO A COMPUTER GLITCH. FORD HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME. DO WE HAVE TO GET KILLED BEFORE FORD CORRECTS THEIR FAULTY COMPUTERS? TO MAKE MATTERS WORSE, I HAD SCHEDULED AND APPOINTMENT WITH MY DEALER, DROVE 31 MILES, ONLY TO FIND OUT THE SERVICE DEPARTMENT HAD NO KNOWLEDGE OF MY APPOINTMENT. SPOKE WITH THE SERVICE MANAGER ON 21 JULY AND HE TOLD ME HE WOULD SEND ME AN EMAIL BY THE END OF THE WEEK. WELL THE END OF THE WEEK IS HERE AND I'VE NOT HEARD ANYTHING YET. IT IS MY UNDERSTANDING THAT THE MKX IS A GLORIFIED FORD EDGE AND THAT THE STALLING PROBLEMS WERE ON-GOING FOR SEVERAL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885755July 19, 2016
FUEL/PROPULSION SYSTEM
MY WIFE LOST ALL POWER WHILE DRIVING DOWN HIGHWAY ON JULY 13 2016. SHE WAS ABLE TO PULL OVER IN TRAFFIC TO AVOID MAJOR ACCIDENT FROM THIS LOSS OF POWER. WAS ABLE TO START CAR AFTER A FEW MINUTES. CHECK ENGINE LIGHT WAS ON. SHE CALLED AND I INSTRUCTED HER TO GO FORD IMMEDIATELY. MET HER THERE AND THEY MADE THIS A PRIORITY. THROTTLE BODY REPLACED AND BACK TO US THE NEXT DAY. MILEAGE WAS ONLY 5264 WHEN THIS HAPPENED. WE LOVE THIS CAR. THERE SHOULD BE A RECALL ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884606July 13, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DEALER DID NOT NOTIFY THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) SINCE MID MARCH 2015. IN ADDITION, UPON RECEIVING NOTIFICATION MORE THAN A YEAR LATER, THE DEALER SCHEDULED AN APPOINTMENT, INDICATED THAT THE PARTS WERE AVAILABLE, AND LATER STATED THAT THE PARTS WERE TO BE ORDERED. THE PARTS WERE NOT AVAILABLE AT THE TIME OF THE APPOINTMENT. THE MECHANIC PLACED THE ORIGINAL PART BACK ON THE VEHICLE. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND PROVIDED NO TIME FRAME THAT THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER FOR BOTH RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/19/16 *BF THE CONSUMER STATED THE FUEL SYSTEM RECALL REPAIR WAS COMPLETED, BUT NOT THE AIRBAGS RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883991July 11, 2016
ENGINE
VEHICLE RANDOMLY LOSES THROTTLE POWER WHEN DRIVING SLOWLY OR AT HIGHWAY SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884173July 11, 2016
STRUCTURE:BODY
THE DOOR AJAR LIGHT STAYS ON FOR THE DRIVERS SIDE DOOR EVEN WHEN ALL DOORS ARE CLOSED. THIS PROBLEM IS A SAFETY ISSUE BECAUSE IT DOESN'T ALLOW ME TO LOCK MY DOORS WHILE DRIVING. NOR CAN I ACCESS MY KEYLESS ENTRY OR DOOR LOCK. THIS SEEMS TO BE A COMMON PROBLEM AND GROSS NEGLIGENCE. THIS IS A POTENTIAL LAW SUIT AND VICTIM OF A CRIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883226July 7, 2016
POWER TRAIN, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2014 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO VEHICLE MOVES WHEN GEAR SHIFTER IN PARK POSITION, POWER LIFT GATE SPORADICALLY OPENS/RISES, CARBON MONOXIDE ODORS INSIDE VEHICLE. *SMD THE CONSUMER STATED A LIGHT ILLUMINATED THAT INDICATED THE VEHICLE WAS NOT IN PARK, WHEN THE CONSUMER MOVED THE GEAR TO PARK. THE CONSUMER STATED HE SHOOK THE GEAR SHIFT A LITTLE AND THE LIGHT WENT OUT. A FEW DAYS LATER, BEFORE HE COULD RAISE THE HATCH, THE VEHICLE STARTED ROLLING BACKWARDS INTO THE STREET. THE CONSUMER MANAGED TO GET IN THE VEHICLE, AND ONCE AGAIN A LIGHT WAS ON, INDICATING THE VEHICLE WAS NOT IN PARK, DESPITE HIM PLACING THE VEHICLE IN PARK. ALSO, THE PASSENGER SIDE MIRROR WOULD SPORADICALLY GO ALL THE WAY UP WHILE DRIVING, WHICH MADE THE ENTIRE RIGHT SIDE OF THE VEHICLE A BLIND SPOT. AFTER A YEAR AND A HALF OF COMPLAINTS, THE DEALER INSPECTED THE MIRROR AND DETERMINED IT WAS DEFECTIVE AND REPLACED IT. THE REAR HATCH WOULD SPORADICALLY OPEN, AND RISE WHEN THE VEHICLE WAS PARKED OR BEING DRIVEN. THE CONSUMER STATED INTERMITTENTLY, A LIGHT WOULD ILLUMINATE ON THE VEHICLE, SAYING A KEY WAS NOT DETECTED EXHAUST FUMES ENTERED THE VEHICLE WHILE DRIVING AT TIMES. *JB *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883455July 7, 2016
POWER TRAIN
LOST ACCELERATION ON THE CAR. CAR MOVED NO MORE THAN 5 MILES PER HOUR. USING THE GAS PEDAL DID NOT MOVE THE CAR. THE VEHICLE WAS IN MOTION ON A CITY STREET. I WAS LATER TOLD BY THE DEALERSHIP THAT THERE IS A PROBLEM WITH THE THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882194July 1, 2016
ENGINE
WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY MY CAR SUDDENLY STOPPED. THE ENGINE WAS STILL ON BUT I HAD NO CONTROL EXCEPT TO COAST TO THE SIDE OF THE ROAD. A SIGN THAT SAID AWD FAILED APPEARED. I TURNED IT OFF AND RESTARTED IT AND DROVE HOME. WE TOOK IT TO THE FORD GARAGE. THEY HAD NO IDEA WHAT WAS WRONG SINCE THERE WAS NO "CODE". WE TOOK IT HOME AFTER ABOUT A WEEK. IN LESS THAN A WEEK MY HUSBAND WAS DRIVING HOME FROM WORK AND THE SAME THING HAPPENED TO HIM. AFTER THE FORD GARAGE HAD IT FOR ABOUT 3 WEEKS THEY CALLED AND SAID THEY WERE GOING TO REPLACE THE THROTTLE BODY. MY HUSBAND SAID THAT IS A DESIGN FLAW AND LINCOLN'S PROBLEM. THEY DIDN'T WANT TO CALL SO GAVE US THE PHONE NUMBER AND MY HUSBAND CALLED. THEIR RESPONSE WAS THINGS FAIL IN CARS. MY HUSBAND SAID CARS SHOULDN'T QUIT WORKING WHILE YOU ARE DRIVING DOWN THE HIGHWAY. NEXT DAY LINCOLN REP SAID THEY WOULD PAY $250 TOWARD THE REPAIR. WE NOW HAVE POSSESSION OF THE CAR BUT NO IDEA IF THE PROBLEM IS FIXED OR NOT AS OF YET. (NOT SURE OF EXACT DATES. BUT IT WAS IN MAY AND/OR JUNE OF 2016)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881913June 30, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TWO OF THE DOORS SHOW AN UNLOCKED ALARM, EVEN THOUGH THE DOORS ARE FULLY CLOSED. THIS PREVENTS THE DOORS FROM BEING LOCKED, AND THE LIGHTS TO REMAIN ON. I CANNOT SET THE CAR'S ALARM AS IT WILL SET ITSELF OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881681June 30, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS, COILS, AND PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO REPLACED THE COILS AND SPARK PLUGS, BUT THE PCM WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881440June 29, 2016
FUEL/PROPULSION SYSTEM
TOTAL LOSS OF POWER WHEN APPROACHING TRAFFIC LIGHT, NUMEROUS ATTEMPTS TO RESTART, FINALLY STARTED, CHECK ENGINE LIGHT CAME ON AS WELL AS HILL ASSIST LIGHT (ON A COMPLETE LEVEL SURFACE AT TIME) VERY CLOSE CALL ON GETTING HIT AT INTERSECTION, UNSAFE SITUATION. ONCE ABLE TO RESTART CAR HAD VERY LIMITED POWER, WAS ABLE TO GET CAR TO DEALERSHIP APPROX 1 MILE AWAY, SERVICE ADVISOR IMMEDIATELY KNEW IT WAS A "THROTTLE BODY ISSUE" AND THE PART IS ON BACK ORDER, APPEARS THERE HAVE BEEN NUMEROUS OCCURRENCES W/THIS EXACT SAME PROBLEM, THIS IS A VERY VERY SERIOUS SAFETY CONCERN I WAS FORTUNATE TO BE IN A AREA WHERE TRAFFIC WAS NOT AS HEAVY (STILL ALMOST HIT) BUT IF THIS HAPPENED ON HIGHWAY OR BUSIER INTERSECTION THE OUTCOME MIGHT NOT HAVE BEEN AS FAVORABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875816June 22, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY VEHICLE HAS BEEN LOSING POWER WHILE I'M DRIVING, LEADING TO SOME VERY CLOSE CALLS ON SERIOUS ACCIDENTS. THE "CHECK ENGINE" LIGHT WILL COME ON, AND SOMETIMES THE "HILL ASSIST" MESSAGE WILL ALSO APPEAR. ONCE POWER IS LOST, THE VEHICLE LOSES POWER STEERING AND LITERALLY SHUTS DOWN; THE ACCELERATOR DOES NOT WORK. I HAVE TO BASICALLY LIMP TO SAFETY. I TOOK THE VEHICLE INTO THE DEALERSHIP, AND THEY FOUND NOTHING, SENDING ME AWAY ONLY FOR IT TO HAPPEN AGAIN. ALL 5 TIMES THIS HAS HAPPENED, THE VEHICLE WAS IN MOTION ON A CITY STREET, AS I HAVE AVOIDED HIGHWAYS SINCE THE FIRST TIME IT HAPPENED. I'VE DONE EXTENSIVE ONLINE RESEARCH, AND HAVE FOUND HUNDREDS OF OTHERS WHO HAVE EXPERIENCED THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875416June 20, 2016
FUEL/PROPULSION SYSTEM
MAY 19 2016 I EXPERIENCED THE INABILITY TO ACCELERATE. TURNED OFF THE CAR AND RETRIED. I WENT ABOUT A HALF MILE WHEN IT HAPPENED AGAIN. THE SERVICE SAID IT WAS THE THROTTLE BODY. AFTER 27 DAYS I GOT MY CAR BACK.. WHILE LINCOLN WAS HELPFUL, I DO BELIEVE THIS SHOULD BE A RECALL. IF THAT HAD HAPPENED WHEN I WAS PULLING IN TO BUSY FAST TRAFFIC, IT COULD BE DEADLY. I WAS ON SIDE STREET, ALSO ON HIGHWAY PULLING INTO TRAFFIC TURNING LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875477June 20, 2016
UNKNOWN OR OTHER
LINCOLN 2016 MKX SUV IS ONLY 7 MONTHS OLD AND HAS THE FOLLOWING PROBLEMS: 1. WHERE THE A PILLAR TRIM PANEL AND HEADLINER MEET ON LEFT TOP SIDE, THE A PILLAR TRIM PANEL AND EDGE OF HEADLINER WOULD NOT STAY (PULLING AWAY) UNDER RUBBER WEATHER STRIP ON FRONT LEFT DOOR (5/12/16). CAR WAS STATIONARY. 2. THE RUBBER WEATHER STRIP ON THE FRONT EDGE OF REAR DOOR WAS LOOSE AND WOULD PULL OFF WHEN DOOR WAS OPENED (5/12/16). CAR WAS STATIONARY. 3. THE RIGHT SIDE OF THE FRONT BUMPER COVER PULLED AWAY AT THE TOP WHERE THE BOTTOM OF HEADLIGHT ASSEMBLY AND TOP OF BUMPER COVER MEET (CLIPS,ETC. NOT HOLDING IT SNUG), 6/15/16. CAR WAS PROBABLY STATIONARY. THIS IS TOO MANY PROBLEMS FOR SUV THAT IS ONLY 7 MONTHS OLD. THANKS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874892June 17, 2016
ENGINE, POWER TRAIN
THE CAR HAS STALLED 6 OR 7 TIMES WHEN ATTEMPTING TO PARK. THE DEALERSHIP SEEMS TO HAVE FIXED THAT PROBLEM. A MORE SERIOUS PROBLEM OCCURRED ON JUNE 7 WHILE WE WERE ON VACATION IN NEW ORLEANS LA. DRIVING DOWN A BUSY STREET, I SLOWED FOR TRAFFIC AND THE ENGINE QUIT. I WAS ABLE TO MOVE TO THE RIGHT AND AVOID AN ACCIDENT. RESTARTED CAR AND CONTINUED DRIVING. AS YOU MAY EXPECT, MY WIFE IS VERY CONCERNED THAT THIS MAY HAPPEN AGAIN AND SHE OR I WILL NOT HAVE TIME TO GET OUT OF THE WAY OF APPROACHING TRAFFIC. MY DAUGHTER DID SOME RESEARCH AND FOUND THIS SITE THAT LISTS MANY SIMILAR COMPLAINTS WITH OTHER FORD> SUGGEST YOU CHECK OUT THE WEBSITE.THIS SHOULD OPEN UP TO THAT QUESTION ABOUT FORD CARS STALLING HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HAVE STALLING AND SIMILAR PROBLEMS BEEN REPORTED FOR THESE CARS? I HAVE AN APPOINTMENT AT THE DEALERSHIP ON 27 JUNE TO HAVE THEM CHECK THE PROBLEM. THIS WILL BE THE THIRD TIME THE DEALERSHIP HAS ATTEMPTED TO SOLVE THESE STALLING PROBLEMS. IF THEY CANNOT CORRECT THE PROBLEM ON THIS ATTEMPT I WILL HAVE TO SEEK RELIEF THROUGH THE FLORIDA LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874632June 16, 2016
SERVICE BRAKES
MY CAR HAS 69,129 MILES ON IT AND I JUST HAD TO HAVE THE BRAKE BOOSTER REPLACED FOR THE THIRD TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873559June 10, 2016
STRUCTURE:BODY
LIFT GATE MALFUNCTION. WHILE UNLOADING MY GROCERIES THE LIFT GATE SLAMMED DOWN ON MY HEAD. THERE WAS NO WARNING BEEP. SUSTAINED A CUT TO MY FACE. THIS IS A SAFETY RISK. I TOOK A VIDEO OF THE LIFT GATE MALFUNCTION AFTER THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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