Lincoln MKX Service Bulletins

480 manufacturer communications on file.

• November 8, 2021•Document ID: 10203861

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS

  Mfr Comm. #:

  SSM 50271

  Date Added:

  December 7, 2021

  Manufacturer:

  FORD

  Summary

  Some 2021 F-150/Mustang Mach-E/Bronco/Edge/Nautilus customers may experience an inoperative FordPass/LincolnWay app, features in FordPass/LincolnWay are not functioning and/or the customer cannot pair the FordPass/LincolnWay mobile app to the vehicle. If the telematics control unit (TCU) on the vehicle does not exhibit any diagnostic trouble codes (DTC), but the customer is running into these app concerns, this may be due to poor cell signal getting to the TCU. The TCU - Provisioning Application on the Ford Diagnosis and Repair System (FDRS) scan tool will provide cell signal strength information that can help to diagnose the source of the poor cell signal. If poor cell signal is found, refer to WSM 415-00 to help identify an antenna concern. Be sure the vehicle is an open environment.

  Associated Products (5)

  2021 Ford Bronco2021 Ford Edge2021 Ford F-1502021 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10203861-0001.pdf↗
• November 5, 2021•Document ID: 10203649

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT

  Mfr Comm. #:

  TSB 21-2389

  Date Added:

  December 2, 2021

  Manufacturer:

  FORD

  Summary

  Some 2019-2021 Edge/Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure steps to reprogram the PCM and the transmission solenoid strategy.

  Associated Products (9)

  2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10203649-0001.pdf↗
• November 4, 2021•Document ID: 10203848

  Service Bulletin/Repair Instructions
  COMMUNICATION:MANUFACTURER TELEMATICS; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 50257

  Date Added:

  December 7, 2021

  Manufacturer:

  LINCOLN

  Summary

  Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the 3G telematics control unit (TCU) will lose MyFord Mobile and MyLincoln Mobile app functionality/connectivity. Repair or Replacement of the TCU should no longer be performed using existing service stock. Replacement of the 3G TCU for this concern will result in programming concerns and repairs should not be performed. The customer can pay to upgrade their 3G modem with a 4G modem by following the information in FSA 21B09. Refer to FSA 21B09 for reference and not for claiming.

  Associated Products (23)

  2020 Ford Fusion2019 Ford Fusion2018 Ford Focus2018 Ford Fusion2017 Ford C-Max2017 Ford Focus2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford C-Max2016 Ford Focus2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKX2016 Lincoln MKZ2015 Ford C-Max2015 Ford Fusion2015 Lincoln MKC+ 3 more
  Associated Documents

  • DownloadMC-10203848-0001.pdf↗
• November 3, 2021•Document ID: 10204043

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  21B09

  Date Added:

  December 7, 2021

  Manufacturer:

  LINCOLN

  Summary

  Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embedded modem will lose mobile app functionality/connectivity. Some owners are still within the *complimentary trial period (depending on model year and brand, see table below) for connected services.

  Associated Products (22)

  2020 Ford Fusion2019 Ford Fusion2018 Ford Fusion2017 Ford C-Max2017 Ford Focus2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford C-Max2016 Ford Focus2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKX2016 Lincoln MKZ2015 Ford C-Max2015 Ford Fusion2015 Lincoln MKC2015 Lincoln MKZ+ 2 more
  Associated Documents

  • DownloadMC-10204043-0001.pdf↗
• November 2, 2021•Document ID: 10203841

  Service Bulletin/Repair Instructions
  COMMUNICATION:MANUFACTURER TELEMATICS; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 50251

  Date Added:

  December 7, 2021

  Manufacturer:

  FORD

  Summary

  Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (54)

  2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Ecosport2019 Ford Edge+ 34 more
  Associated Documents

  • DownloadMC-10203841-0001.pdf↗
• October 14, 2021•Document ID: 10202630

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS

  Mfr Comm. #:

  SSM 50201

  Date Added:

  October 29, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2021 Bronco, Edge and Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics control unit (TCU) or the gateway module A (GWM). Before any repair attempts, try to authorize the vehicle via FordPass/LincolnWay app in order to verify the customer concern is still present. If the concern is present, make sure the GWM is at the latest software level, and then make sure the TCU is at the latest software level. If no software updates are available, remove the TCU and GWM fuses to reset the modules. Make sure the customer is able to authorize the vehicle from FordPass/LincolnWay to confirm the repair. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00.

  Associated Products (4)

  2021 Ford Bronco2021 Ford Edge2021 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10202630-0001.pdf↗
• October 8, 2021•Document ID: 10202705

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB 21-2342

  Date Added:

  November 2, 2021

  Manufacturer:

  FORD

  Summary

  Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.

  Associated Products (46)

  2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Ranger2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer+ 26 more
  Associated Documents

  • DownloadMC-10202705-0001.pdf↗
• October 7, 2021•Document ID: 10202617

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS

  Mfr Comm. #:

  SSM 50175

  Date Added:

  October 29, 2021

  Manufacturer:

  FORD

  Summary

  Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software in the trailer module (TRM). To correct the condition, reprogram the TRM with the latest software of the appropriate Ford diagnostic scan tool. Use causal part 19H332 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (13)

  2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln Nautilus2018 Ford Edge2018 Lincoln MKX2017 Ford Edge2017 Lincoln MKX2016 Ford Edge2016 Lincoln MKX2015 Ford Edge
  Associated Documents

  • DownloadMC-10202617-0001.pdf↗
• October 4, 2021•Document ID: 10202614

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 50171

  Date Added:

  October 29, 2021

  Manufacturer:

  FORD

  Summary

  Some 2019-2021 Edge/Nautilus/Ranger, 2020-2021 Escape/Corsair/Explorer, and 2021 Bronco Sport vehicles equipped with a 2.0L/2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P02AB, P0243, P0299, P1464, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to an inoperative wastegate actuator, missing wastegate actuator e-clip or non-visible damage to the actuator rod. A lower level service component has been released, K2GZ-9G488-B for Edge/Nautilus/Escape/Corsair/Bronco Sport vehicles and LB5Z-9G488-B for Explorer/Ranger vehicles, for service to replace the actuator, actuator rod and both e-clips. When replacing the wastegate actuator, it is important to replace all parts in the service kit. Turbocharger replacement is not necessary to correct the condition.

  Associated Products (18)

  2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Explorer2021 Ford Ranger2021 Lincoln Corsair2021 Lincoln Nautilus2020 Ford Edge2020 Ford Escape2020 Ford Explorer2020 Ford Ranger2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Ford Ranger2019 Lincoln MKX2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10202614-0001.pdf↗
• October 1, 2021•Document ID: 10202703

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ELECTRICAL SYSTEM; EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  TSB 21-2340

  Date Added:

  November 2, 2021

  Manufacturer:

  FORD

  Summary

  Some 2019 Edge/Nautilus vehicles equipped with a 2.0L EcoBoost engine built on or before 22-Aug-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure steps to replace the crankcase ventilation tube assembly and reprogram the PCM.

  Associated Products (3)

  2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10202703-0001.pdf↗
• September 24, 2021•Document ID: 10201635

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  TSB 21-2322

  Date Added:

  September 30, 2021

  Manufacturer:

  LINCOLN

  Summary

  This article supersedes TSB 17-0065 to update the Service Procedure and vehicles affected. Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles built on or before 05-Jun-2019 may exhibit a rattle or flutter noise from the underbody of the vehicle while moving. This may be due to the movement of loose underbody shield fasteners which are attached to the underbody shields. To correct the condition, follow the Service Procedure to remove the assembly aid fasteners.

  Associated Products (11)

  2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus2018 Ford Edge2018 Lincoln MKX2017 Ford Edge2017 Lincoln MKX2016 Ford Edge2016 Lincoln MKX2015 Ford Edge
  Associated Documents

  • DownloadMC-10201635-0001.pdf↗
• September 9, 2021•Document ID: 10201582

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

  Mfr Comm. #:

  SSM 50097

  Date Added:

  September 28, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration Failed, would you like to retry?'. IDS scan tool version 123.02 contains a fix for this programming error. Install IDS version 123.02 or later from PTS > Rotunda tab > Diagnostic Tool Support > Download Software. Once installed, perform the BCM programmable module installation (PMI). Refer to Workshop Manual (WSM), Section 419-10 > Removal and Installation.

  Associated Products (8)

  2017 Ford Fusion2017 Lincoln MKC2017 Lincoln MKZ2016 Ford Edge2016 Ford Explorer2016 Ford F-1502016 Ford Mustang2016 Lincoln MKX
  Associated Documents

  • DownloadMC-10201582-0001.pdf↗
• September 9, 2021•Document ID: 10201620

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

  Mfr Comm. #:

  TSB 21-2294

  Date Added:

  September 30, 2021

  Manufacturer:

  FORD

  Summary

  Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.

  Associated Products (46)

  2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Ranger2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer+ 26 more
  Associated Documents

  • DownloadMC-10201620-0001.pdf↗
• September 1, 2021•Document ID: 10201575

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SSM 50077

  Date Added:

  September 28, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2020-2021 Corsair/Nautilus/Navigator/Aviator, 2021 Mustang Mach-E vehicles equipped with Phone-as-a-Key may exhibit Phone-as-a-Key concerns and have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15**:31, B15**:49 and/or B15A5:56 stored in the remote function actuator (RFA) module. If the vehicle is exhibiting other symptoms outside of Phone-as-a-key concerns, address those first. If any of these DTCs are detected during diagnostics, clear the DTCs, reflash RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B15**:31, B15**:57 and/or B15A5:56 DTC(s) returns in the RFA after a self test, follow normal Workshop Manual (WSM) diagnostics, Section 419-01C.

  Associated Products (11)

  2021 Ford Mustang Mach-E2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Nautilus2020 Lincoln Navigator2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10201575-0001.pdf↗
• August 30, 2021•Document ID: 10201053

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 50071

  Date Added:

  September 4, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2019-2021 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with or without diagnostic trouble code U3000:49 stored in the rear gate trunk module (RGTM). This may be due to the software in the RGTM. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (9)

  2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10201053-0001.pdf↗
• August 27, 2021•Document ID: 10201050

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 50067

  Date Added:

  September 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (134)

  2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang+ 114 more
  Associated Documents

  • DownloadMC-10201050-0001.pdf↗
• August 25, 2021•Document ID: 10201034

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

  Mfr Comm. #:

  SSM 50064

  Date Added:

  September 4, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

  Associated Products (100)

  2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition+ 80 more
  Associated Documents

  • DownloadMC-10201034-0001.pdf↗
• August 19, 2021•Document ID: 10201024

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM)

  Mfr Comm. #:

  SSM 50059

  Date Added:

  September 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you like to retry?. A temporary work around has been released to complete the BCM programming process. Uninstall IDS from the computer. Run the IDS clean up utility tool located on PTS > Rotunda Tab > Diagnostic Tool Support > IDS Support > IDS troubleshooting guide. Install IDS v122.01 (122_FULL) by copying the following link into an internet address bar https://www.fordservicecontent.com/Ford_Content/IDS/SoftwareUpdates/IDS-122.01_full.exe. Retry the BCM Programmable Module Installation (PMI) using IDS level 122.01. Monitor OASIS for updates.

  Associated Products (8)

  2017 Ford Fusion2017 Lincoln MKZ2016 Ford Edge2016 Ford Explorer2016 Ford F-1502016 Ford Mustang2016 Lincoln MKC2016 Lincoln MKX
  Associated Documents

  • DownloadMC-10201024-0001.pdf↗
• August 17, 2021•Document ID: 10201019

  Service Bulletin/Repair Instructions
  POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

  Mfr Comm. #:

  SSM 50049

  Date Added:

  September 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.

  Associated Products (83)

  2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer+ 63 more
  Associated Documents

  • DownloadMC-10201019-0001.pdf↗
• August 17, 2021•Document ID: 10201015

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 50045

  Date Added:

  September 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.

  Associated Products (41)

  2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang Mach-E2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition+ 21 more
  Associated Documents

  • DownloadMC-10201015-0001.pdf↗