Lincoln Mark Complaints

1,009 consumer complaints on file.

#768427October 14, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ACTUATOR FAILS, THUS NEVER ALLOWING TEMPERATURE TO CHANGE IN CAR. WINDSHIELD FOGS UP CAUSING A SAFETY HAZARD. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768368October 12, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE PART FAILURE IS A CRACKED PLASTIC ARM ACTUATOR ATTACHED TO THE MOTOR THAT CONTROLS THE FLOW OF AIR TO THE WINDSHIELD DEFROSTER. WHEN THE PART CRACKED, THE BLEND DOOR MOTOR IS NOT ABLE TO DIRECT AIR TO THE WINDSHIELD DEFROSTER. I HAD THE PART REPLACED BY A LOCAL LINCOLN DEALER (THEY HAD TO REMOVE THE ENTIRE DASH BOARD TO REPLACE THE BLEND DOOR MOTOR AND ARM - NOT SOLD SEPARATLY) THIS YEAR. IT IS A VERY DANGEROUS DEFECT, AND IT OCCURS WITHOUT WARNING. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768371October 12, 2002
EXTERIOR LIGHTING:TAIL LIGHTS
THE HEADLIGHTS ON '93-'96 MARK VIII'S ALL GET CLOUDY TO THE POINT OF NOT BEING USABLE. THIS CONDITION IS NOTED ON MANY WEBSITES. I KNOW PERSONALLY 7 MARK VIII'S THAT HAVE THIS PROBLEM-IN FACT EVERY ONE I HAVE PERSONAL KNOWLEDGE OF HAS THE PROBLEM. IT CAN NOT BE CORRECTED EXCEPT FOR REPLACEMENT OF THE ENTIRE HEADLIGHT ASSEMBLY AND THE DEALERS DO NOT RECOGNIZE THE PROBLEM. IT IS A DESIGN FLAW DUE TO THE PLASTIC LENS DISCOLORING. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567862October 10, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE
CONSUMERS WIFE LEFT FOR WORK AND COULD NOT GET THE SHIFT LEVER OUT OF PARK. THE MANUAL EXPLAINED HOW TO OVER RIDE THE LOCK OUT ALSO INDICATING THE BRAKE LIGHTS WOULD BE OUT. NOT WANTING TO BE WITH OUT BRAKE LIGHTS, CONSUEMRS WIFE TOOK VEHICLE TO THE NEAREST SERVICE SHOP TO HAVE THE FUSE REPLACED. WHEN THEY PROCEEDED TO BRING THE VEHICLE IN, THE STARTER CONTINUED TO STAY ENGAGED WITH THE ENGINE RUNNING EVEN WITH THE KEYS REMOVED. THE ELECTRONIC CONTROL MODULE BRAKCET HAD COME LOOSE AND SHORTED THE BRAKE WIRES ALSO SHORTING THE WIRES TO THE STARTER. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020625October 10, 2002
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
WHILE TRAVELING ON THE HIGHWAY THE HEADLIGHT DIM INTERMITTENLY. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768296October 9, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE CLIMATE CONTROL WILL ALLOW THE USER TO SELECT HEAT AND WHICH AREA FOR IT TO COME OUT BUT ONCE THE BLEND DOOR ACTUATOR HAS BEEN SWITCHED TO AIR CONDITIONING MODE IT WILL NOT TURN BACK TO THE HEATER MODE. THIS INHIBITS THE ABILITY TO DEFROST THE WINDSHEILD AND HEAT THE CAR. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768240October 8, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLEND ACTUATOR PLASTIC ARM BREAKS ON MOST 97/98 MODELS LEAVING YOU WITH NO HEAT OR AIR. THIS CAN BE VERY DANGEROUS IN COLD CLIMATES WHEN YOU NEED TO DEFROST THE WINDSHIELD. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768140October 6, 2002
EXTERIOR LIGHTING:HEADLIGHTS
REFLECTIVE COATING INSIDE OF HEADLAMP ASSEMBLY BURNED AWAY CAUSING LOW LIGHT OUTPUT. CAR CANNOT BE DRIVEN AT NIGHT. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567487September 17, 2002
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER STATES DUE TO A DESIGN DEFICIENCY, THE REFLECTIVE LINING INSIDE OF THE PLASTIC HEADLAMP HOUSING IS BEING BURNED OFF, SEVERELY DIMINISHING THE OUTPUT OF THE HEADLAMPS. THIS IS CAUSED BY THE EXTREME HEAT BUILD-UP FROM THE 9005 HALOGEN BULB USED IN THE LOW BEAM SECTION OF THE HEALAMP HOUSING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767295September 17, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE VERY DIM. PROVIDE LITTLE OR NO APPRECIABLE ILLUMINATION IN NIGHT-TIME DRIVING AND NO ILLUMINATION IN RAIN CONDITIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018651September 13, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
CONSUMER STATES HIS REARVIEW MIRROR KEEPS FALLING OFF, AND THE MANUFACTURER REFUSES TO HELP HIM PAY FOR IT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767142September 13, 2002
EXTERIOR LIGHTING:HEADLIGHTS
POOR LIGHTING DUE TO YELLOWING LENS' AND POOR DESIGN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018141September 9, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
INTERIOR REARVIEW MIRROR KEEP FALLING OFF FRONT WINDSHIELD. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017381August 27, 2002
STRUCTURE:BODY:DOOR
OUTSIDE DOOR HANDLE ON DRIVER SIDE HAS SNAPPED OFF WHILE OPENING DOOR. DEALER WAS CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017117August 23, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEAD LIGHT LENSES HAVE TURNED YELLOW. CONSUMER HAS TO USE HIGH BEAMS TO SEE. CONSUMER FEELS THIS IS A DANGEROUS SITUATION. *AK CONSUMER STATES THAT THE BULBS HAVE BEEN CHANGED 3 TIMES, CONSUMER FEELS THAT THE DEALER BROKE THE SEALS WHICH CAUSES WATER TO SEEP IN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765853August 19, 2002
EXTERIOR LIGHTING:HEADLIGHTS
DRIVING AT NIGHT IS VERY DANGEROUS SINCE THE CAR'S HEADLIGHTS ARE AS BRIGHT AS A CANDLE, A CANDLE MIGHT ACTUALLY BE BRIGHTER. WHEN I DRIVE AT NIGHT I SEE THE ROAD AHEAD THANKS TO THE STREET LIGHTS SINCE MY HEADLAMPS ARE JUST TERRIBLE. I HAVE DONE SOME SEARCHING ON THE INTERNET AND I HAVE FOUND THAT THE PROBLEM IS DO TO THE WAY THE HEADLAMP ASSEMBLY WAS MADE. THE 1993-1996 MARK VIII HEADLAMP ASSEMBLY DETERIORATES DUE TO THE HEAT PRODUCED BY THE HALOGEN BULBS. THE REFLECTIVE BACKING IN THE HEADLAMP HOUSING BURNS AWAY DO A DESINGS FLAW, THE MATERIALS USED IN THE MAKING OF THE HEADLAMP ASSEMBLY CAN'T TAKE THE HEAT FROM THE BULBS, AND TO MAKE MATTERS WORSE THE CAR USES 9005 BULBS AS LOW BEAMS, THIS IS THE ONLY KNOWN CAR MANUFACTURED IN THE USA THAT USES THESE BULBS AS LOW BEAMS. FORD MOTOR COMPANY IS AWARE OF THE PROBLEM BUT HASN'T DONE ANYTHING ABOUT IT. FORD REPLACED THE HALOGEN ASSEMBLY FOR HID ASSEMBLIES IN THE 96 MODELS, THEY DID THIS EVENTHOUGH THE 97 MODEL WAS GOING TO BE REDESIGNED, THEY WERE AWARE OF THE PROBLEM SO THEY REPLACED THE LIGHTS IN THE NEW 96 MODELS YET THEY DO NOTHING FOR THE OWNERS OF THE CARS THAT HAVE THE DEFECTIVE LIGHTS. I DON'T KNOW IF ANYBODY HAS DIED DO TO THESE LIGHTS BUT I'M SURE THAT IF NOTHING IS DONE TO FIX THESE LIGHT SOMEONE WILL DIE IN AN ACCIDENT I CAN SAY THIS BECAUSE I HAVE TO DRIVE AT NIGHT AND JUST CAN'T SEE MUCH IN FRONT OF ME, IN DIM AREAS I'M PRACTICALLY BLIND AND IF I USED MY HIGH BEAMS I BLIND OTHER DRIVERS. EVEN IF I ONLY USED THE HIGH BEAM THE SAME PROBLEM AS WITH THE LOW BEAMS WOULD OCCUR SINCE IT IS A FLAW IN THE DESING OF THE UNIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765863August 19, 2002
SEATS
I HAVE HAD THIS CAR IN FOR THIS SAME REPAIR FOR ABOUT SEVEN OR EIGHT OR MORE TIMES. EACH AND EVERY TIME THE DEALERSHIP CLAIMS TO HAVE FIXED THE PROBLEM, BUT THE PROBLEM STILL EXISTS. THEY STATE THAT BECAUSE THE SEATS ARE WORKING PROPERLY AT THE TIME THAT THEY CANNOT PINPOINT THE PROBLEM, ALTHOUGH THE CAR HAS BEEN IN TO BE FIXED WHEN THE SEATS WERE NOT WORKING PROPERLY, AND THEY STILL FAILED TO FIX THEM. I HAVE SPENT ALOT OF TIME AND GAS TO TRY ON MY END TO GET THIS RESOLVED, BUT TO NO AVAIL. I WOULD JUST LIKE TO HAVE THIS PROBLEM FIXED TO WHATEVER EXTENT THAT THE LINCOLN COMPANY HAD TO GO TO, TO DO SO. EVEN IF IT MEANS STARTING FROM WHEN THE SEATS WERE ORIGINALLY INSTALLED TO TRACK DOWN THE PROBLEM. PLEASE NOTE THAT THIS VEHICLE IS STILL UNDER WARRANTY. YOUR PROMPT DIRECT ATTENTION TO THIS MATTER IS SO GREATLY APPRECIATED. IF YOU NEED ANY FURTHER INFORMATION PLEASE DO NOT HESITATE TO CONTACT ME EITHER BY PHONE OR E-MAIL. MY E-MAIL ADDRESS IS [XXX]. THANKYOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567099August 12, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
SOMETIMES THE WINDSHIELD WIPERS QUIT COMPLETELY, CONSUMER HAS BEEN INFORMED THAT THERE IS NO PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016065August 12, 2002
TIRES:TREAD/BELT
WHILE DRIVING, TREAD WAS SEPARATING FROM TIRES, CAUSING VEHICLE TO HEAVILY VIBRATE. DEALER NOTIFIED. SIZE P2256016.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765084August 2, 2002
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE THE HID HEADLIGHTS IN MY CAR. I HAVE HAD PROBLEMS WITH THEM FROM DAY ONE. LAST NIGHT, MY HEADLIGHTS WENT OUT, CAUSING MY HEADLIGHTS TO COMPLETELY FAIL. I WAS DRIVING DOWN THE ROAD AND SUDDENLY THEY WENT OUT COMPLETELY - BOTH LOW AND HIGH BEAMS. NO WARNING WHATSOEVER. I DROVE WITH MY HEADLIGHTS BLINKING ON AND OFF THE ENTIRE WAY. I FEEL THAT THERE SHOULD BE SOMETHING INSTALLED IN THESE CARS TO RUN THE LOW AND HIGH BEAMS SEPARATELY SO THAT IF YOU LOSE ONE, AT LEAST YOU HAVE SOME LIGHT. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION. I HOPE THAT THE HID HEADLIGHTS ARE INVESTIGATED AND FORD IS REQUIRED TO MAKE THEM RIGHT. THEY ARE DEFECTIVE IN MANY WAYS MAKING THEM QUITE A HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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