Lexus RC Complaints

49 consumer complaints on file.

#11768340October 1, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
NHTSA SAFETY COMPLAINT NARRATIVE Vehicle: 2016 Lexus RC F | VIN: [XXX] Recall: Campaign 26LA05 (Fuel Pump Kit 04002-19238) Dealer: Nalley Lexus Roswell | Invoice: RO# [XXX] Odometer: In: 87,174 | Out: 87,177 (Only 3 test miles driven) DEFECT & EVIDENCE: Lexus introduced a severe post-recall safety defect and refuses to repair it. Following recall work, the vehicle immediately developed an engine stumble and limp-mode condition under high acceleration (4,000–7,000 RPM), matching peak fuel demand. The dealer pulled static camshaft circuit codes (P1365/P1367) and falsely claimed a "coincidental" component failure, refusing to run dynamic fuel-pressure tests. I have video proof disproving their claim: High Fuel Demand: High RPMs starve the engine, instantly triggering the Check Engine Light (CEL). Low Fuel Demand: Driving gently at low RPMs for 10–11 miles causes the ECU to automatically clear the CEL (multiple times recreated) A physical electrical failure is permanent and static; it cannot self-heal based on driving style. This proves the root cause is dynamic fuel starvation from a botched recall. REQUESTED ACTION: This is a severe crash hazard when merging on highways. I request an investigation into Nalley Lexus Roswell and demand Lexus dispatch a Field Technical Specialist to inspect the ECU and remedy the defect without charge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767527September 28, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Lexus RC. The contact stated that the vehicle was taken to a dealer to be repaired under NHTSA Campaign Number: 26V222000 (Fuel System, Gasoline). The contact stated that the recall repair was not properly performed, and the vehicle had to be taken back to the dealer five times. The vehicle was then taken to another dealer, where the technicians confirmed that the recall repair was performed incorrectly due to the O-rings being improperly installed. After the recall repair, the check engine warning light and the traction control warning light illuminated. The manufacturer was notified of the failure. The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762831September 8, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
26V222 Recall. The dealership won’t do my recall. I don’t get why they can’t give me the part and I sign a waiver for it. I’m owed a part for my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762291September 4, 2026
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
I have a Lexus rcf 2017. There’s a safety recall for a low pressure fuel pump. This recall has come out years later after the car has been bought. I am the 3rd owner. I bought the car in 2026. I bought the car with aftermarket work done on it, but I didn’t think there would be any recalls. The LPFP has wires hooked up to another fuel pump in the trunk for handling performance. With that said, Lexus didn’t want to do the recall. I asked all 3 numbers I called if I can just be given the part, and I sign a waiver that I get a 1 time item and Lexus has 0 responsibility for me getting it installed somewhere else. They said no and that’s there’s laws. I don’t get the rules. Why does a Lexus technician have to do the recall by law? If Lexus created a defected part, then they had to opportunity the first time to make the part right. Why should I trust a technician to do right the 2nd time around? Also, if it’s for safety, and if it’s from Lexus, why can’t they just give me the part and I sign a 1 time waiver that’s it’s not Lexus problem? Lexus owes me a part, and now instead of caring about my safety, they want to take 550 bucks from me so I can buy the part they defected and go get it installed elsewhere. It’s crazy. Look, I understand that there’s laws… but this is a late recall. It’s not like the recall happened within the first year of ownership. Lexus should be able to give me the part. It’s selfish to not do so. This isn’t about a law…. It’s right vs wrong. It’s a late recall. Lexus owes me a part. They choose not do it. The recall is way late after some people out there have done stuff to their cars by now. This is straight robbery. So Lexus would rather take more money from me, then worry about my safety. A Lexus technician installing it doesn’t make it safer at all. Technicians mess up all of the time (my car wouldn’t start on another service one time) The law saying on it Lexus technicians can do the remedy… why would I trust them the 2nd time around on stuff?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750223July 14, 2026
FUEL/PROPULSION SYSTEM
On March 26, 2026 my vehicle was towed to dealership and diagnosed with a bad fuel pump. On April 8 it was recalled for this pump. It has been sitting at the dealership since then, almost 4 months, with Lexus claiming they do not know when they can fix it due to the recall. This complaint is because the vehicle is not being repaired in a timely manner and I do not have use or possession of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710075January 10, 2026
VISIBILITY/WIPER
The driver and front passenger side window glass in my 2025 Lexus RC 350 F Sport exhibits a severe optical distortion that impairs visibility. The glass has a persistent fog or haze appearance and a grid-like dot pattern visible in daylight. At night, the defect causes significant glare, halos, and visual distortion from headlights and streetlights, making safe driving difficult The defect was present on the original factory-installed glass when the vehicle was new. At a Lexus dealership, aftermarket window tint was removed to rule out tint-related causes. The defect remained present. The dealership then replaced the affected windows with brand-new OEM Lexus glass. The defect reappeared was also present in the replacement glass with identical characteristics. Independent glass professionals advised that the issue appears consistent with a manufacturing or lamination defect internal to the glass itself. The presence of the same defect on both the original factory glass and the OEM replacement suggests a possible supplier or batch-related manufacturing defect that may affect other vehicles of the same make and model. I reached out to Lexus on September 23,2025 about the issue and as of today January 10, 2025 the issue has not been resolved. I almost hit a mother and her child in my fitness center parking lot because the street lights shining into the drivers window had almost zero visibility. Luckily, she saw me and got out of the way because I did not see her until she screamed. This condition materially impairs driver visibility and presents a safety risk, particularly during nighttime driving and even worse when raining. The manufacturer has not yet provided a resolution. I am including images, but I also have a video that is much better to see how extensive the issue is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702175December 1, 2025
FUEL/PROPULSION SYSTEM
Vehicle does had a hard time starting and now does not start. Research indicates this is a known problem on this vehicle but my vehicle doesn’t seem to be included in the recall The main recall for the Lexus RC200t is due to a failing low-pressure fuel pump, which can cause the engine to stall while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687807September 17, 2025
FUEL/PROPULSION SYSTEM
High-pressure fuel pump split in half spontaneously upon start seeping fuel from fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687270September 15, 2025
FUEL/PROPULSION SYSTEM
Fuel is leaking from high-pressure fuel pump seeping from the fuel pump. The fuel pump was split in half gas was covering everything. As you can see in the photos, fuel is squirting out of the fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583827April 18, 2024
UNKNOWN OR OTHER
Driving down the highway on the way to work this morning and my sunroof completely shattered. There was no surrounding traffic or road obstructions to create projectiles from rocks etc. No noises of impact and no sign of foreign objects amongst broken glass. Completely shattered on it's own. Sunroof operated normally days prior to incident without issue. No suspect noises or delays in operation. The glass lifted partially after breaking, littering the highway. Car has not been inspected at this time. Reached out to car manufacturer who is "aware this is a reoccurring problem" but it is not an open recall. I see there was a previous class action lawsuit in 2016 for this issue but no active recalls? How is it legally proven the company is at fault, the company is aware this is a reoccurring issue, but will not take ownership and cover costs via recall? Awaiting call from manufacturer to determine who is liable for payment but I feel this should not fall on the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570452February 7, 2024
WHEELS, UNKNOWN OR OTHER
Car was sold to me with wrong size front tires . It was a certified car. Had collision and was fix . Drove till mileage service and they reject for wrong tires. But did not fix.. I drove home and waited for repo. Now car is in repo yard with wrong tires and they want to auction it that way. It was certified by 3 dealerships. I have pictures to show I was sold certified car with wrong tires. I am disabled veteran. Not safe per Michelin. Car has 235.it is a 255 only to be used
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11561713December 24, 2023
UNKNOWN OR OTHER
Carvana sold me this vehicle as with 44850 miles on the odometer. The vehicle true odometer reading is close to 189500. The odometer has been altered and Carvana knew it was not the true odometer reading.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540666August 25, 2023
STRUCTURE:BODY
09/09/2015 LIEN REPORTED. ORIGINAL COLOR IS MOLTEN PEARL. NOW IS SILVER. - NOT IN THE RECORD. (BMW-BARRINGTON) VIN# [XXX] TITLE [XXX] WANT TO BUY THIS CAR. THE PRICE IS $33000. THIS IS VIOLATION. PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536587August 4, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Lexus RC 350. The contact stated that after starting the vehicle, it ran for a short while before suddenly hesitating and stalling. All attempts to restart the vehicle failed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 20V012000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517806April 19, 2023
FUEL/PROPULSION SYSTEM
Substantial Fire Hazard - Fuel was leaking directly onto the engine due to a failure in the fuel line and the factory coating between the inner steel tubing and a plastic coating. The failure relates to the delaminating of the coating from the base metal material which causes a channel for the fuels to bypass the seals and then leak out of fracture points in the plastic coating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506326February 8, 2023
FUEL/PROPULSION SYSTEM
Fuel pump noise near gas tank. Abnormally loud. Intermittently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505714February 5, 2023
SERVICE BRAKES
The brake pads installed by Lexus squeak as if they need to be replaced. According to the Lexus dealer there is a service bulletin, and the fix is to replace the bad pads. I was told the brakes are fine and that the squeaking doesn't mean anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433006September 15, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Traveling distance of 0.2 miles in a residential complex with 15 mph speed limit, on an uneven road that loops around. The road goes on a slight incline as it bends towards the left reaching my parking destination, a 2-car stall. At slow speed I made a right turn into the stall (a break-release-break maneuver) when the car lurched and suddenly picked up speed. Visualizing a wide pedal in the middle I hard-pressed the brakes with my right foot, same time thinking I should not pass the white post (about halfway of the stall) instinctively put my left foot over the right to press harder on the brakes. Next thing I know the car stopped and noticed white particles floating around. The airbags deployed - front, knee and side airbags activating roadside assistance (SOS). The engine would not start, and I can’t open the driver’s side door and window. The car crashed into the guardrail and right front wheel went over the concrete bump on the ground. I sustained chest and leg injuries. There is no other passenger, or third party involved. I did not hear or see any indication of system alerts or warnings before and during the incident. Car was totaled. While waiting for assistance and thinking about what happened it never occurred to me to wonder if I mistakenly stepped on the gas until the police at the scene brought it up. I had at least 3 lurching incidents on this vehicle, but the brakes worked. I could not replicate these incidents as it happened randomly.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11426491July 26, 2021
SUSPENSION
Both rear shock absorbers failed simultaneously, with no rebound control. Shock failure made the vehicle very difficult to control on any uneven surface, especially while cornering. Yes, problem was confirmed by dealer and both rear shocks were replaced. Inspected by dealer No warning lights or other indications of failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397716February 24, 2021
UNKNOWN OR OTHER
MY WIFE WAS DRIVING HOME ON DECEMBER 9, 2020 AT ABOUT 4:00PM WHEN HER PASSENGER SIDE MIRROR EXPLODED ON HER 2020 RC 350 LEXUS. MY WIFE SAID "IT SOUNDED LIKE A BOMB EXPLODED NEXT TO THE CAR" SHE WAS DRIVING DOWN A TWO-LANE ROAD IN FRONT OF THE SCHOOL SHE WORKS AT AND THE MIRROR EXPLODED--BLOWING THE FRONT MIRRO OFF AND LEAVING A GAPING HOLE ON THE FRONT OR OPPOSING SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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