Kia Sorento Complaints

10,397 consumer complaints on file.

#10121279May 18, 2005
AIR BAGS:FRONTAL
DT: CONTACT STATES THE AIRBAG LIGHT ILLUMINATED, THE SERVICE DEALER SAID THE AIRBAG SYSTEM NEEDED TO BE REPROGRAMMED. AN ENGINEER WILL NOT BE AT THE LOCAL SERVICE DEALER TO REPROGRAM THE SYSTEM UNTIL ABOUT 6 WEEKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120745May 12, 2005
SUSPENSION:FRONT
DT: FRONT AXLE CAUSES TIRES TO WEAR FASTER ON THE INSIDE. SIGNIFICANT WEAR DIFFERENCES BETWEEN INSIDE AND OUTSIDE OF THE TIRES. FROM THE FRONT OF THE VEHICLE IT IS APPARENT THAT THE TIRES ARE NOT IN LINE VERTICALLY. VEHICLE IS REGULARLY SERVICED WITH RECORDS AVAILABLE. IN APRIL, CONTACT WAS TOLD BY DEALER THAT THE TIRES NEEDED ALIGNED AND THEY WERE ALIGNED. AT THIS TIME THE TIRES ARE SIGNIFICANTLY WORN ON THE INSIDE AND NEED REPLACED. TIRES WERE REPLACED ON 5/11/05. TIRES HAVE 26,000 MILES ON THEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119936May 5, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: THE PASSENGER SEAT HAS A SENSOR WHICH TURNS OFF THE AIR BAG FOR PASSENGERS UNDER A CERTAIN WEIGHT. THE AIR BAG REMAINED OFF ALTHOUGH AND ADULT OVER THE WEIGHT TARGET WEIGHT WAS SITTING IN THE SEAT. THE DEALER CLAIMED THAT THE SENSOR WAS OVER SENSITIVE, THE MANUFACTURER SAYS THEY DO NOT HAVE A PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118547April 27, 2005
AIR BAGS
PASSENGER AIR BAG LIGHT IS ON INDICATING THE AIR BAG DOES NOT WORK. I TOOK IT BACK TO KIA TWICE. THEY STATED KIA KNOWS OF THE PROBLEM, BUT DOESN'T HAVE A FIX. THEY SAID THE AIR BAG WILL "PROBABLY DEPLOY" IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114813March 27, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS:FRONTAL
I JUST BOUGHT A BRAND NEW 2005 KIA SORENTO LAST WEEK (MARCH 18, 2005.) I LOVE THE CAR, BUT IT HAS AN AUTOMATIC SHUT OFF ON THE PASSENGER AIR BAG THAT CONTINUES TO MALFUNCTION. IT IS SUPPOSED TO STAY OFF UNLESS A PASSENGER WEIGING MORE THAN 40 POUNDS IS SITTING IN THE SEAT. MY HUSBAND (200 LBS. +) AND MY FATHER IN LAW (180 LBS. +) HAVE SAT IN THE SEAT WHILE I AM DRIVING AND THE AIR BAG WILL NOT TURN ON. I MENTIONED IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THAT THEY HAVE HAD SEVERAL COMPLAINTS OF THE SAME THING. THEY HAVE SUPPOSIDLY CHECKED THE SENSOR SYSTEM AND IT IS "FUNCTIONING PROPERLY." I HAVE NEVER BEEN IN A WRECK, BUT IF I AM EVER IN ONE WHERE MY PASSENGER IS SERIOUSLY INJURED BECAUSE THE AIR BAG MALFUNCTIONS, I WILL NEVER FORGIVE MYSELF. PLEASE LOOK INTO THIS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115477March 21, 2005
AIR BAGS:SIDE/WINDOW
THE AIR BAG SENSOR ON THE PASSENGER SIDE DID NOT FUNCTION WHEN A SOMEONE SAT IN THE SEAT. THIS COULD BE UNSAFE IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT. CONSUMER TOOK VEHICLE TO THE DEALER FOR ABOUT 15 TIMES FOR REPAIRS, BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114176March 16, 2005
AIR BAGS
PASSENGER SIDE AIR BAGS ARE INTERMITENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112870March 15, 2005
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION, SUSPENSION:FRONT:WHEEL BEARING, EXTERIOR LIGHTING:FOG LIGHTS
WHILE DRIVING, THE ENGINE BLEW OUT THE FIRST TIME ON 10-04-04. IT WAS REPLACED AND IT BLEW AGAIN ON 01-21-05. THE VEHICLE IS ON ITS THIRD ENGINE. *AK THE KEY BECAME STUCK IN THE IGNITION, THE VEHICLE SHIFTED OUT OF PARK. THE CONSUMER STATED HE HAS HAD TRANSMISSIONS AND ENGINE PROBLEMS SINCE HE PURCHASED THE VEHICLE. THE FRONT WHEEL BEARINGS WERE DAMAGED. THE FOG LIGHT WAS INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112599March 6, 2005
AIR BAGS:ON-OFF SWITCH ASSEMBLY
THE "PASSENGER AIRBAG OFF" LIGHT REMAIN LIT EVEN WITH AN ADULT IN THE PASSENGER SEAT. I HAVE ONLY OWNED THE 2005 KIA SORENTO EX FOR 2 DAYS AND EVERYTIME A PASSENGER IS IN THE SEAT THEY MUST TRY TO REPOSITION THEMSELVES AND THEN YOU TURN OFF THE IGNITION AND RESTART THE ENGINE BEFORE LIGHT WILL GO OFF. I HAVE SEEN THIS ISSUE POSTED ON SOME KIA DISCUSSION FORUMS AND SO FAR DEALERS HAVE NO ANSWER TO THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113103February 25, 2005
AIR BAGS
THE DRIVER NOTICED ON NUMEROUS OCCASIONS WHILE THE VEHICLE WAS MOVING OR PARKED. THE PASSENGER FRONT SIDE AIR BAG LIGHT WOULD APPEARED ON THE DASHBOARD AND REMAIN ON. THE DRIVER DROVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM CAN NOT BE DUPLICATED AND THE VEHICLE IS OPERATING AS DESIGNED. THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURS MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107215February 18, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON WHILE DRIVING. DRIVER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE SENSOR NEEDED TO BE REPLACED. *AK THE CONSUMER WAS TOLD BY THE DEALER THAT HE CAN NOT LEAN BACK IN THE SEAT OR LEAN AGAINST THE WINDOW. THE CONSUMER STATED THAT THE PASSENGER AIR BAG LIGHT COMES ON WHEN SOMEONE OVER 50 POUNDS IS IN THE SEAT. THE CONSUMER CONCERNED ABOUT SAFETY. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111047January 31, 2005
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, AIR BAGS, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
THE CLOCK DID NOT WORK PROPERLY, THERE WAS A NOISE WHILE THE VEHICLE WAS COLD OR STARTING COLD WHILE TURNING RIGHT OR BACKING AND PULLING FORWARD AND A SHUDDER FEELING WAS IN THE BRAKE PEDAL. THERE WAS A SUPPOSED SERVICE BULLETIN IN REFERENCE TO THE ABS/BRAKE PEDAL. ON FOUR OCCASIONS, THE PASSENGER AIR BAG SENSOR DASH LIGHT DID NOT ENGAGE PROPERLY WITH THREE DIFFERENT PEOPLE WITH DIFFERENT HEIGHT A WEIGHT, THE POWER STEERING FAILED, THE DASH DISPLAY FAILED TO LIGHT UP WHEN THE PASSENGERS DID NOT HAVE THEIR SEAT BELTS ON, NOISE IN THE STEERING HAD WORSENED SINCE THE POWER STEERING PUMP REPLACEMENT, THERE WAS A WHINING AND OR WHISTLING SOUND COMING FROM THE FRONT BRAKES ON THE RIGHT SIDE OR IN THE AXLE AS THE WHEEL WAS BEING TURNED, AND THE POWER STEERING FAILED AGAIN. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108788January 25, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG SENSOR LOCATED IN THE FRONT PASSENGER SEAT DID NOT ENGAGED WHEN A PASSENGER SAT IN THE, SEAT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO RESOLVE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128000January 19, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS, ENGINE AND ENGINE COOLING
2005 KIA SORENTO EX DEVELOPED PROBLEMS WITH THE POWER STEERING.***NO ANSWER REQUIRED***. *MR WITHIN A FEW DAYS OF OWNING THE VEHICLE, THE CONSUMER NOTICED THE CLOCK WAS NOT WORKING PROPERLY, THERE WAS A NOISE WHILE THE VEHICLE WAS COLD, WHILE TURNING RIGHT OR BACKING AND PULLING FORWARD, A SHUDDER IN THE BRAKE PEDAL, A CUT IN THE LEATHER PASSENGER SEAT. ON 4 OCCASIONS THE PASSENGER AIR BAG SENSOR LIGHT DASH LIGHT DID NOT ENGAGE PROPERLY WITH 3 DIFFERENT PEOPLE OF DIFFERENT WEIGHTS/HEIGHTS WERE SITTING IN THE SEAT. THE POWER STEERING FAILED 3 TIMES. THE CONSUMER WAS TOLD THE SHUDDER IN THE BRAKE PEDAL WAS NORMAL AND WAS A PART OF THE ABS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109736January 16, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EQUIPMENT:ELECTRICAL
WHILE DRIVING A LIGHT ON THE DASH ILLUMINATED AND THE VEHICLE SUDDENLY LOST POWER. *NM THE VEHICLE HAD A SENSOR ISSUE WHICH CAUSED THE PANEL LIGHT TO FLASH AND THE POWER TO BE LOST. THE PANEL LIGHT FLASHED TWICE AND STAYED ON THE SECOND TIME. THE CONSUMER WAS TOLD IT WAS AN EMISSION LIGHT AND THERE WAS NO OTHER EXPLANATION. THE CONSUMER TRIED TO HAVE THE VEHICLE JUMP STARTED BUT IT DID NOT START THE VEHICLE. THE CONSUMER WAS GIVEN A CHOICE TO TAKE ANOTHER VEHICLE SAME MAKE AND MODEL AS AN EXCHANGE FOR HER PURCHASED VEHICLE THAT FAILED. THE CLOCK DID NOT KEEP TIME AND THE LIGHT SWITCH DID NOT TURN ON THE INTERIOR LIGHTS. THE CONSUMER WAS TOLD THAT THE CLOCK FOR THE SECOND VEHICLE WAS ON BACK ORDER. THE CLOCK HAS TO BE RESET EVERY TIME THE CONSUMER GETS IN THE VEHICLE. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106296January 14, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE VEHICLE HAS A HESITATION ON ACCELERATION. IT VIBRATES WHILE ON THE EXPRESSWAY. THE CHECK ENGINE LIGHT COMES ON INTERMITTENTLY WHILE TRAVELING AT HIGH SPEEDS. MOST RECENTLY, THE TRANSFER CASE SEIZED UP AND THE FRONT WHEELS LOCKED UP WHILE I WAS TURNING AND I ALMOST CRASHED. IT IS NOW IN THE SHOP GETTING THE TRANSFER CASE REPLACED AND I'M TOLD THERE ARE EVEN MORE PROBLEMS WITH THE TRANSMISSION. PLEASE ADVISE ME ON WHAT TO DO SO THE COMPANY CAN POSSIBLY BUY THIS VEHICLE BACK FROM ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104350December 22, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ONGOING PROBLEMS WITH POWER STEERING. FEELS LIKE ENGINE IS STALLING AND POWER STEERING IS LOCKING UP WHEN MAKING TURNS AT LOW SPEED. VERY DIFFICULT TO STEER. THIS HAPPENS INTERMITTENTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105036December 17, 2004
AIR BAGS
THE AIR BAG LIGHT WAS ON AFTER BEING SERVICED NINE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100873December 1, 2004
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
I HAVE A 2003 KIA SORENTO THAT I PURCHASED IN SEPTEMBER OF 2003. I BOUGHT THE SORENTO WITH 5000 MILES ON IT AND FROM THE TIME I GOT IT HOME, IT DEVELOPED PROBLEMS. EVERYTIME I START MY SORENTO AND PUT IT IN DRIVE OR REVERSE AND BACK-UP OR DRIVE FORWARD, I HEAR THIS AWFUL HUM NOISE FROM THE FRONT OF THE CAR THAT THE DEALERSHIP SAYS IS NORMAL THAT IT'S THE ABS RESETTING ITSELF AND THAT IT'S SOMETIMES NOISIER IN SOME SORENTO'S THAN IN OTHER'S (NO OTHER SORENTO OWNER THAT I KNOW HAS THIS NOISE) I FELT A VIBRATION WHEN I WAS DRIVING ON THE HIGHWAY AND IT WOULD HAPPEN BETWEEN 68 AND 72 MPH. IT WOULD NOT VIBRATE IF I WAS DRIVING ABOVE OR BELOW THIS SPEED. SO I CALLED THE DEALERSHIP AND THEY TOLD ME TO ROTATE AND BALANCE MY TIRES AND I TOLD THEM THAT I ALREADY DID THAT. WELL COME TO FIND OUT AFTER I HAD TO PUT IT INTO THE SHOP, THEY REPLACED THE WHOLE DRIVE SHAFT, IT WAS BENT (MANUFACTURER DEFECT THEY SAID.) SECOND, MY CONSOLE BROKE AND THE LIGHTS WENT OUT INSIDE MY CAR, STILL WAITING ON THAT TO BE FIXED, HAVE HAD TO REPLACE THE HEADLIGHT LIGHTS TWICE THUS FAR. REAR WINDSHIELD WIPER KEEPS GETTING STUCK EVEN AFTER HAVING THE DEALERSHIP ADJUST IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101766November 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT HIGHWAY SPEED CONSUMER SMELLED A BURNING ODOR. THEN, SMOKE CAME FROM THE REAR OF THE VEHICLE. AS A RESULT, TRANSMISSION FAILED AND FLAMES EMANATED FROM THE UNDER CARRIAGE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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