Kia Sorento Complaints

10,397 consumer complaints on file.

#10498311February 15, 2013
SUSPENSION
BROUGHT VEHICLE TO DEALER FOR OIL/FILTER CHANGE AT 53,000 MILES. DEALER FOUND ONE OF THE TWO BRACKETS ON TOP OF REAR END WAS COMPLETELY RUSTED AND BROKEN OFF AND THE OTHER BRACKET WAS SEVERELY RUSTED. DEALER WOULD NOT ALLOW ME TO DRIVE VEHICLE AND IS NOT REPAIRABLE. THERE ARE NO NEW REPLACEMENT REAR ENDS FOR VEHICLE AND THE BRACKETS ARE NOT AVAILABLE AS A REPLACEMENT PART. I NOTICED OTHER VERY SIMILAR COMPLAINTS ON YOUR SITE: NHTSA ID #'S - 10452414, 10439449, 10427559, AND 10403443. THERE MAY BE OTHER ID'S THAT HAVE BEEN RETIRED (MICROFILM, ETC.). AS SUCH, THE VEHICLE IS A TOTAL LOSS. DON'T KNOW WHY NHTSA HASN'T ISSUED A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498323February 15, 2013
ENGINE, STEERING
I WAS DRIVING THE CAR WHEN I SUDDENLY STARTED HEARING RATTLING NOISES FROM THE ENGINE. THE POWER STEERING STOPPED WORKING AND THE STEERING WHEEL WOULD NOT TURN. THANKFULLY, I WAS ON A SIDE STREET WITH NO OTHER TRAFFIC. IF I HAD BEEN IN TRAFFIC OR TRAVELING AT A HIGHER SPEED, THIS WOULD SURELY HAVE CAUSED A CRASH. MY MECHANIC SAYS THAT THE CRANKSHAFT BOLT IS SHEARED OFF AND MUST BE DRILLED OUT TO BE REPLACED. KIA WON'T COVER THIS EXPENSIVE REPAIR, SAYS IT IS NOT COVERED BY THEIR WARRANTY. AFTER RESEARCHING THIS ISSUE, I SEE THAT KIA IS AWARE OF A DEFECT IN THE BOLT AND HAS ISSUED SERVICE BULLETINS AND DISCONTINUED THE BOLT, ISSUING A NEW PART TO REPLACE IT. THERE ARE ALREADY NUMEROUS COMPLAINTS ON THIS AND OTHER SITES DUE TO THIS ISSUE, SPANNING SEVERAL MODEL YEARS. TO DATE, I HAVE NOT SEEN A RECALL FROM KIA. DANGEROUS DEFECT AND ALARMING LACK OF CONCERN (NOT TO MENTION CUSTOMER SERVICE) FROM KIA. I WOULD NEVER HAVE BOUGHT THIS CAR IF I HAD KNOWN THE GAMBLE I WAS TAKING WITH MY FAMILY'S SAFETY. I HOPE OTHERS WILL NOT MAKE THE SAME MISTAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498098February 14, 2013
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING THE ELECTRONIC STABILITY CONTROL "OFF" (ESC OFF) LIGHT AND THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME. UPON TAKING IT TO THE A MECHANIC, HE INFORMED ME THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS BAD. I CONTINUED READING ONLINE, AND HAVE NOTICE THIS HAS HAPPENED ON MANY OCCASIONS. WHEN THIS OCCURS THE VEHICLE LOOSES ALL POWER TO MAKE ANY NECESSARY CORRECTIVE ACTIONS WHICH COULD RESULT IN A ACCIDENT. IT ALSO SLOWS THE CAR DRASTICALLY WHILE IN MOTION, AGAIN WITH THE POSSIBILITY OF CAUSING AN ACCIDENT. ## VIN FAILED ## *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497869February 12, 2013
POWER TRAIN, SERVICE BRAKES
ENTERING I-35 NORTH FROM ACCESS ROAD IN SAN ANTONIO TEXAS. TIME 08:15AM (RUSH HOUR) LOUD BANG FROM REAR OF VEHICLE SPEED IMMEDIATELY DROPPED TO 20MPH, INITIALLY THOUGHT I HAD BLOWN A TIRE. PULLED OFF ACCESS ROAD TO SIDE STREET. WAS HAVING TROUBLE STOPPING VEHICLE NO BRAKE PRESSURE FOOT WENT ALL THE WAY TO FLOORBOARD. CHECKED REAR TIRES, NO VISIBLE DAMAGE TO EITHER TIRE (TIRES WERE NEW)WHEN VEHICLE WAS PURCHASED. AGAIN ATTEMPTED TO DRIVE VEHICLE, REAR TIRES WERE HAVING TROUBLE ROTATING? LATER DISCOVERED WHEEL BEARINGS HAD FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497873February 12, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER, SUSPENSION, ENGINE AND ENGINE COOLING
PICKED UP VEHICLE AFTER HAVING REAR SUPPORT BEARINGS REPAIRED DRIVING BACK HOME AT 65MPH ON I-35/TEXAS 410 EAST STARTED TO EXPERIENCE STRONG SMELL OF EXHAUST FUMES IN PASSENGER COMPARTMENT. DURING DRIVE HOME STARTED TO RAIN, ACTIVATED WIPERS, DRIVERS SIDE WIPER BLADE FELL OFF DURING RAINSTORM HAD TO OPEN DRIVER SIDE WINDOW TO NAVIGATE! UPON ARRIVAL AT HOME NOTICED, SMOKE COMING FROM ENGINE COMPARTMENT (PASSENGERS SIDE) AND SMOKE UNDERNEATH VEHICLE FROM CATALYTIC CONVERTER. LOOKED UNDERNEATH VEHICLE AND CATALYTIC CONVERTER, WAS SMOKING, INSIDE ENGINE COMPARTMENT A HOSE AT THE REAR OF THE ENGINE COMPARTMENT (SORRY NOT A MECHANIC) HAD A HOLE IN IT AND WAS SMOKING ALSO? VEHICLE HAS NOT BEEN DRIVEN SINCE 12/7/12, VEHICLE WAS PURCHASED 10/4/12, HAS LIMITED WARRANTY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10497876February 12, 2013
POWER TRAIN
MY WIFE PARKED CAR IN DRIVEWAY AND OPEN GARAGE DOOR TO TAKE TRASH OUT TO CURB. SHE LEFT THE CAR IDLING AND IN PARK. MY DRIVEWAY HAS SLIGHT INCLINE. IT TOOK HER ABOUT 3 TO 5 MINUTES TO BRING TRASH TO CURB. WHILE APPROACHING THE KIA SORENTO SHE NOTICED IT STARTED ROLLING DOWN THE DRIVEWAY. PANICKING SHE TRIED TO REACH IN AND KILL THE ENGINE. SHE WAS HIT BY DOOR AND KNOCKED HER ONTO THE DRIVERS FLOOR WITH HER FEET OUTSIDE THE CAR. SHE TRIED PRESSING THE BRAKE PEDAL WITH NO LUCK SLOWING DOWN THE CAR. AS SHE GOT TO THE END OF THE DRIVEWAY THE CARS SPEED HAD INCREASED ENOUGH WHERE SHE COULDN'T HOLD ON ANY LONGER. SHE WAS THROWN FROM THE CAR INTO THE STREET. TAKE ONE STEP BACK NOW. WHEN SHE PULLED INTO THE DRIVEWAY SHE PUT THE CAR IN PARK ALLOWING HER TO GET OUT OF THE CAR. WHEN I GOT THERE AFTERWARDS NO ONE HAD TOUCHED THE CAR YET AND THE CAR WAS IN NEUTRAL. THE SORENTO HAD TO SLIP OUT OF PARK AND INTO NEUTRAL. REASONING IS BECAUSE 1) IF LEFT IN ANY GEAR OTHER THAN PARK DOOR WOULDN'T OF UNLOCKED. 2) IF LEFT IN GEAR THE CAR WOULDN'T OF STAYED IN ONE PLACE IN THE DRIVEWAY HILL FOR 3 TO 5 MINUTES BEFORE STARING TO ROLL. TRYING TO SEE IF ANYONE ELSE HAS HAD THEIR KIA SORENTO SLIP FROM PARK INTO NEUTRAL! PLEASE LET ME KNOW IF YOU HAVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10496960February 9, 2013
ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED A 2008 KIA SORENTO LAST YEAR AS A PRE-OWNED VEHICLE. I HAVE STARTED HAVING SERIOUS ISSUES WITH THIS VEHICLE. A DEER RAN INTO MY VEHICLE APRIL 2012 REALLY MESSED UP MY ENTIRE FRONT END AND SIDE. MY INSURANCE COMPANY HAD MY VEHICLE BOTCHED UP AND MY NOW MY AVS SYSTEM AND CLUTCH ARE NOT WORKING PROPERLY THEY REFUSED TO FIX MY VEHICLE. NOW I AM HAVING PROBLEM WITH A ESC LIGHT COMING ON I COULDN'T FIND OUT WHAT THIS LIGHT MEANT BUT I CAN IMAGINE THAT IT IS NOT GOOD. THEY NEED TO RECALL THIS VEHICLE BECAUSE TRULY THEY ARE NO GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496571February 6, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT THE FAN RELAY FUSE HAD TO BE REMOVED IN ORDER TO GET THE FAN TO STOP RUNNING. THE CONTACT HAD TAKEN THE VEHICLE TO SEVERAL MECHANICS FOR SERVICE OF ELECTRICAL PROBLEMS HOWEVER, THE MECHANICS WERE NEVER ABLE TO DIAGNOSE THE EXACT CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496103February 1, 2013
AIR BAGS
I HAD AN ACCIDENT WHILE GETTING OFF HIGHWAY THE PERSON IN FRONT OF ME SUDDENLY STOPPED AND I REAR ENDED HER CAR. MY CAR WAS PUSHED IN FROM FRONT AND AIR BAGS DID NOT POP OUT. IT CONCERNS ME. AT WHAT SPEED SHOULD THEY DEPLOYED? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10495325January 31, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE CRANK SHAFT PULLEY HAD TO BE REPLACED. AFTER THE PART WAS REPLACED ON THE CRANK SHAFT PULLEY, THE CONTACT HEARD A GRINDING NOISE IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495160January 29, 2013
POWER TRAIN
I PURCHASED A 2012 KIA SORRENTO WITH 24 MILES ON 12/20/11. 10/24/12-I WAS DRIVING UP A HILL WITH A LINE OF CARS BEHIND ME AND STUDENTS WALKING BEHIND ME MY VEHICLE JUST STOPPED. I WAS FORCED TO BACK DOWN THE HILL. I HAD GONE TO VISIT MY SON IN COLLEGE AND AS SOON AS I GO THERE I HAD TO TURN AROUND AND GO HOME. I WAS 160 MILES FROM HOME AND DIDN'T WANT TO RISK BREAKING DOWN ON THE INTERSTATE IN THE DARK. I TOOK THE VEHICLE TO DEALERSHIP 11/1/12-TRANSMISSION WAS INSTALLED-VEHICLE WAS KEPT A WEEK.OUR FIRST REPLACEMENT TRANSMISSION. 1/1/13-MY HUSBAND WAS DRIVING AND LOST ACCELERATION. WE TOOK THE VEHICLE TO DEALERSHIP. WEEK 1-OUR 2ND NEW TRANSMISSION INSTALLED. WE CALLED ABOUT VEHICLE AND WAS TOLD THAT THEY INSTALLED TRANSMISSION BUT THAT IT STILL WASN'T WORKING CORRECTLY AND THAT THEY WERE SPEAKING WITH THE MANUFACTURE. THEY NEEDED TO PUT IN A 3RD TRANSMISSION. ANOTHER WEEK PAST. END OF WEEK 2-STOPPED IN TO CHECK ON VEHICLE AND WAS TOLD THAT THEY NEEDED TO PUT IN YET ANOTHER TRANSMISSION AND THIS TRANSMISSION WOULD BE COMING DIRECTLY OFF THE MANUFACTURE FLOOR. ONCE COMPLETED THIS WILL BE THE 4TH NEW TRANSMISSION IN THIS VEHICLE. THE DEALERSHIP HAS HAD THE VEHICLE THIS TIME FOR 27 DAYS AS OF 1/29/12 AND IT'S STILL NOT FIXED. AFTER THE ISSUES WITH THE TRANSMISSION THE FIRST TIME, I DID SOME RESEARCH AND FOUND THAT THERE WERE ISSUES WITH TRANSMISSIONS IN THE 2011 KIA SORRENTO. THERE IS OBVIOUSLY SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE.THE DEALERSHIP HAS SPOKEN WITH THE APPROPRIATE PEOPLE AT KIA TO RESOLVE THIS PROBLEM NUMEROUS TIMES UNSUCCESSFULLY AND I HAVE LOST ALL CONFIDENCE IN THIS VEHICLE. I NOTIFIED THE MANUFACTURE AND FILED COMPLAINT. 5 TOTAL TRANSMISSIONS AND OVER 30 DAYS IN THE SHOP..IT'S TIME FOR KIA TO STEP UP AND MAKE THIS RIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494779January 26, 2013
POWER TRAIN
WHILE DRIVING ALL WARNING LIGHTS CAME ON AND ALL BELTS BROKE STEERING WOULDN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494596January 24, 2013
STEERING, SERVICE BRAKES, UNKNOWN OR OTHER
THIS VEHICLE IS EXTREMELY DANGEROUS IN THE SNOW OR ON WET PAVEMENT. YOU CANNOT CONTROL THE VEHICLE - IT JUST GOES WHERE IT WANTS TO. THIS SITUATION IS GOING TO CAUSE CATASTROPHIC PROBLEMS AND LOSS OF LIVES. I DON'T KNOW IF THE PROBLEM IS THE VERY LIGHT 4 CYLINDER ENGINE, PROBLEMATIC SUSPENSION, STEERING, OR TIRES, BUT IT IS EXTREMELY DANGEROUS AND WILL DEFINITELY CAUSE ACCIDENTS. SOMETHING HAS GOT TO BE DONE TO MAKE THIS VEHICLE MUCH, MUCH SAFER TO DRIVE IN WET AND/OR SNOWY WEATHER. IT IS DIFFICULT NEGOTIATING A HILL IN EITHER DIRECTION, WHETHER GOING UP OR DOWN. I LITERALLY SLIDE INTO THE STREET FROM MY DRIVEWAY, WHICH IS BY NO MEANS A VERY STEEP DRIVE AND I CERTAINLY CANNOT MAKE IT UP THE DRIVE IN THE SNOW WITHOUT FIRST BACKING UP INTO MY NEIGHBOR'S DRIVE AND GETTING ENOUGH SPEED UP TO MAKE IT TO THE TOP OF MY DRIVE. WE BOUGHT AND UTILIZE THIS VEHICLE TO MAKE DELIVERIES AND PUT UP TO 500 MILES PER WEEK ON THE CAR AND OUR DRIVER NOW REFUSES TO DRIVE THIS VEHICLE BECAUSE OF THE IMMINENT DANGER -- HE CALLS IT A DEATH TRAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494473January 23, 2013
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM, ENGINE
WHILE DRIVING (USUALLY STEADY STATE SPEED ON HIGHWAY - WITH OR WITHOUT CRUISE CONTROL ENGAGED) CAR EXPERIENCES A SUDDEN LOSS OF ENGINE POWER ACCOMPANIED BY A JOLT (AS IF BRAKES HAD BEEN ABRUPTLY AND BRIEFLY ENGAGED, OR AS IF FUEL SUPPLY SUDDENLY SHUT OFF), TACHOMETER DIPS SUDDENLY, CAR SUDDENLY DECELERATES FOR A SECOND OR TWO, AND THEN THINGS RETURN TO NORMAL. SOMETIMES AN INDICATOR LIGHT - OR MORE THAN ONE- FLASHES MOMENTARILY AT THE TIME OF THE INCIDENT,THESE INCLUDE THE ENGINE LIGHT, THE TRACTION CONTROL LIGHT, AND/OR THE KEY IMMOBILIZER LIGHT - SOMETIMES NO INDICATOR LIGHT FLASHES AT ALL. THIS HAS ALSO HAPPENED WHILE ACCELERATING AWAY FROM A DEAD STOP - SUDDEN LOSS OF FORWARD MOMENTUM W/ A JOLT. I AM AFRAID I WILL GET REAR-ENDED AS THE CAR SUDDENLY SLOWS BUT BRAKE LIGHTS ARE NOT ILLUMINATED, AND A CAR FOLLOWING TOO CLOSELY WILL NOT BE ABLE TO REACT IN TIME. IF CRUISE CONTROL IS ENGAGED AT TIME OF INCIDENT IT BECOMES DISENGAGED AND HAS TO BE RESET. THIS SOMETIMES WILL NOT OCCUR IN AN HOUR OF DRIVING, BUT SOMETIMES WILL OCCUR AS OFTEN AS 10 TIMES IN A 20 MILE DRIVE WITH NO DISCERNIBLE PATTERN. THIS HAS HAPPENED MANY TIMES AND GROWN MORE FREQUENT OVER TIME. THE FIRST TIME IT OCCURRED WAS IN A RAIN STORM AND I SUSPECTED THE ESC WAS SENSING SLIPPAGE AND FIRING THE BRAKES, HOWEVER IT HAPPENS REGARDLESS OF WEATHER OR ROAD SURFACE AND NOW HAPPENS EVERY TIME I DRIVE FOR MORE THAN A FEW MILES ON FREEWAY. THE CAR HAS BEEN EVALUATED BY KIA SERVICE MORE THAN THREE TIMES AND PROBLEM IS NOT RESOLVED - BATTERY AND ABS MODULE WERE REPLACED WITHOUT SUCCESS. CONCERN IS OF SAFETY OF VEHICLE AND OTHER VEHICLES FOLLOWING BEHIND ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493717January 22, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE LOST ACCELERATION POWER AND DID NOT ACCELERATE OVER 20 MPH. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED AND REVEALED THAT THE OXYGEN SENOR, BRAKE PEDAL LIGHT SWITCH, AND THROTTLE PEDAL SENSOR HAD FAILED. THE DEALER REPLACED THE FAILED PARTS BUT THE FAILURE RECURRED. THE VEHICLE CONTINUED TO LOSE POWER. THE FAILURE MILEAGE WAS 55,371 AND THE APPROXIMATE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494380January 22, 2013
FUEL/PROPULSION SYSTEM
THIS PROBLEM OCCURS INTERMITTENTLY ABOUT ONCE PER MONTH. WHEN ENTERING TRAFFIC AT AN INTERSECTION FOLLOWING A COMPLETE STOP, THE CAR BEGINS TO MOVE MOMENTARILY WHEN THE ACCELERATOR IS DEPRESSED. IT THEN LOSES POWER OR COASTS FOR APPROXIMATELY 2-3 SECONDS BEFORE POWER IS RESUMED. DURING THE TIME PERIOD OF COASTING, THE VEHICLE IS IN THE LINE OF TRAFFIC AND SUBJECT TO BEING INVOLVED IN AN ACCIDENT. THIS IS A VERY UNSAFE SITUATION. THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALERSHIP AT LEAST 6 TIMES FOR CORRECTION OF THE PROBLEM. SINCE THE CHECK ENGINE LIGHT DOES NOT COME ON AND NO COMPUTER ERROR CODES ARE RECORDED, THE DEALER IS UNABLE TO DETERMINE THE EXACT CAUSE AND REFUSES TO "THROW A PART AT IT". THE PROBLEM HAS BEEN REPORTED TO KIA CUSTOMER SERVICE WITH NO SUGGESTION AS TO WHAT MAY BE FAILING. KIA IS EITHER UNABLE OR UNWILLING TO SHARE INFORMATION ABOUT SIMILAR PROBLEMS THAT MAY BE RECORDED IN THEIR DATABASE. THEIR ONLY RESPONSE IS TO TAKE THE CAR BACK TO THE DEALER TO SEE IF THEY CAN DUPLICATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493231January 16, 2013
STEERING, ENGINE
THE CRANKSHAFT PULLEY BOLT BROKE AND MESSED UP THE STEERING, I WAS UNABLE TO STEER THE CAR. THIS HAS HAPPENED TWICE NOW AND CONTINUES TO BE A PROBLEM AS I'M READING THE KIA FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493232January 16, 2013
ENGINE, POWER TRAIN
I HAD THE VEHICLE IN THE DEALERSHIP JUST BELOW 100,000 MILES. THEY DIDN'T BOTHER TO TELL ME THE TRANSMISSION CONTROL MODULE WAS MESSED UP AND NEEDED REPLACED. THIS SEEMS TO BE AN ISSUE WITH SEVERAL PEOPLE. AND THEN TO FIND OUT THIS IS A DEALER ONLY PART AND OVER 900.00! I THINK THIS WAS POOR CUSTOMER SERVICE AND THEY SHOULD'VE KNOWN SOMETHING WAS WRONG. THE GEAR SHIFT WASN'T SITTING IN DRIVE AND NOT SHIFTING CORRECTLY. I DOUBT I'D EVER BUY ANOTHER KIA BECAUSE THEIR SERVICE SUCKS! THEY DON'T VALUE THEIR CUSTOMERS AND THAT REALLY MAKES ME UNEASY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493031January 15, 2013
ENGINE
I WAS DRIVING AND HEARD A SCREECHING SOUND AND LOST MY POWER STEERING. I HAD VEHICLE TOWED TO MY LOCAL GARAGE AND WAS INFORMED THAT THE CRANKSHAFT BOLT, ROLL PIN AND CRANKSHAFT SPROCKET WERE ALL DAMAGED BECAUSE THE BOLT HAD BROKEN. THE GARAGE REPAIRED THE CAR AND I WAS INFORMED THAT THIS IS A COMMON PROBLEM WITH KIA SORENTO MODELS. THE CRANKSHAFT BOLT PART NUMBER HAD CHANGED AND BEEN REDESIGNED WHICH SHOWS THAT KIA KNOWS OF AN ISSUE. THE SHOP HAD TO REPLACE THE CRANKSHAFT SPROCKET, ROLL PIN AND CRANKSHAFT BOLT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493077January 15, 2013
AIR BAGS
MY 18 YEAR OLD SON WAS DRIVING MY KIA SORENTO ALONG WITH HIS 16 YEAR OLD BROTHER IN THE PASSENGER SEAT WHEN THE VEHICLE HYDROPLANED ON A WET ROAD. THE VEHICLE CRASHED INTO A TREE ON THE PASSENGERS SIDE OF THE VEHICLE IN BETWEEN THE FRONT PASSENGER WHEEL AND THE DOOR HINGE. MY 18 YEAR OLD MANAGED TO GET OUT OF THE VEHICLE AND GET HELP FOR HIS BROTHER THAT UNFORTUNATELY HAD PASSED AWAY ON THE SCENE. AFTER REVIEWING MY VEHICLE, I PERSONALLY NOTICED THAT NONE OF THE DRIVER'S OR PASSENGERS AIR BAGS WERE DEPLOYED. I TRAGICALLY LOST MY 16 YEAR OLD SON IN THE MIST OF THE SITUATION AS WELL AS HAVING MY 18 RUSHED TO THE HOSPITAL. MY CONCERN IS THAT WHEN I RECEIVED THE REPORT FROM MY INSURANCE ADJUSTER FOR THE LOSS OF MY VEHICLE... THERE WAS RECALL ATTACHED TO THE FINDINGS FOR THESE AIR BAGS FOR WHICH I HAD NEVER BEEN NOTIFIED OF. I KNOW THIS WILL NEVER BRING HIM BACK TO ME BUT THE AIR BAGS MAY HAVE PREVENTED THE INJURIES AND THE FATALITY!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1

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