Kia Sorento Complaints

10,397 consumer complaints on file.

#11258840September 29, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE HAS BEEN WELL TAKEN CARE OF AND IS IN EXCELLENT SHAPE. ONLY 52,000 MILES WHEN THE ABS LIGHT, TRACTION CONTROL, AND DOWNHILL ASSIST LIGHT CAME ON AT THE SAME TIME. WON'T GO OFF AS MANY OTHER OWNERS HAVE ATTESTED TO IN FORUMS ALL OVER THE INTERNET. CAME ON WHEN THE VEHICLE WAS MOVING ON THE HIGHWAY AND THEN WENT OFF. CAME BACK ON THE NEXT DAY SEVERAL TIMES AND NOW IS STUCK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258869September 29, 2019
ENGINE
AT ABOUT 80,000 MILES DURING ROUTINE OIL CHANGE, THEY TOLD ME IT WAS 4 QUARTS LOW. I DID OIL CHANGES REGULARLY BEFORE THIS (EVERY 6 MONTHS / 5,000 MILES). THE ENGINE CONSUMED (BURNED?) 1 QUART EVERY 1000 MILES. NOW AT 93,000 MILES ON THE ODOMETER, THE ENGINE IS BURNING 1 QUART EVERY 500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258895September 29, 2019
UNKNOWN OR OTHER
SUNROOF SHATTERED FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258687September 28, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
I TOOK MY CAR TO THE FRANKLIN KIA FOR A RECALL AND THE GUY ASKED ME WHAT WAS OUT THERE FOR AND I TOLD THEM FOR THE RECALL AND HE ASKED ME WHAT ELSE IS GOING ON WITH THE CAR AND I TOLD HIM MY AIRBAG LIGHT WAS ON MY CD PLAYER WORK SOMETIMES SOMETIMES IT DIDN'T AND MY SPEAK BUTTON WORK AND SOMETIME IT DIDN'T NONE OF THOSE THINGS WORK NOW THE LIGHT IS STILL ON HE TOLD ME THERE'S NOTHING THEY COULD DO I WOULD HAVE TO PAY FOR IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258468September 27, 2019
ENGINE
THE ENGINE STALLED OUT WITHOUT WARNING AND WOULD NOT RESTART WHILE DRIVING, IN MODERATE TRAFFIC AT ABOUT 30MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258506September 27, 2019
VEHICLE SPEED CONTROL
CAR WAS IN DRIVE IN A PARKING LOT, WHEN ACCELERATOR PEDAL WAS PUSHED IT STUCK AND WOULD NOT RELEASE, CAR SPED AT A HIGH RATE OF SPEED EVEN WITH BRAKE AND EMERGENCY BRAKE ON. I TRIED TAKING CAR OUT OF GEAR AND IT WENT INTO REVERSE AT A HIGH RATE OF SPEED. FINALLY I WAS ABLE TO TURN CAR OFF BUT I AM SCARED TO DRIVE IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11258560September 27, 2019
SUSPENSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE ROLLED BACK AND RAISED UP. THE CONTACT HEARD A LOUD NOISE AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT CHECKED THE TIRES AND FOUND NO FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO KIA OF LANSING (5737 S PENNSYLVANIA AVE, LANSING, MI 48911, (517) 393-5700) WHERE THE CONTACT STATED THAT THE STAFF WAS RUDE. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED BACK TO THE DEALER. THE VEHICLE WAS STILL UNDER WARRANTY AND THE DEALER DISCOVERED THAT THE REAR DIFFERENTIAL HAD COLLAPSED IN THE REAR OF THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE COST FOR THE REPAIRS WOULD BE APPROXIMATELY $3,000. THE CONTACT WANTED TO CHECK FOR POSSIBLE RECALLS. THE DEALER STATED THAT THE CONTACT ONLY HAD A FIVE YEAR WARRANTY; HOWEVER, THE CONTACT STATED THAT THE VEHICLE HAD A TEN YEAR OR 100,000 MILE WARRANTY. THE CONTACT MANAGED TO GET A LOANER VEHICLE WHILE THE VEHICLE WAS BEING REPAIRED. AFTERWARDS, THE CONTACT FELT THAT THE STEERING WAS OFF AND THE MANUFACTURER REFERRED HER TO ANOTHER DEALER. THE CONTACT REFUSED AND DID NOT FEEL SAFE DRIVING THE VEHICLE. THE STEERING WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 34,685.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258579September 27, 2019
ENGINE, FUEL/PROPULSION SYSTEM
PURCHASED CAR IN JAN 2019. CAR STUDDERS ON ACCELERATION OF CAR UNDER ALL CONDITIONS.ACCELERATION IS ALWAYS ROUGH. TWO TIME AND SEVERAL CALLS TO DEALER HAS BEEN OF NO HELP. I KEEP GETTING TOLD BY DEALER THAT KIA IS WORKING ON SOFTWARE FIX FOR THE PROBLEM AND THAT ALL KIA SORENTO'S HAVE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258645September 27, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO STALL AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED WITHIN FIFTEEN MINUTES; HOWEVER, IT CONTINUED TO STALL WHILE DRIVING HOME. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO KIA OF MANHATTAN (LOCATED AT 8223 S PORT DR, MANHATTAN, KS 66502, (785) 236-7002) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258395September 26, 2019
ENGINE, POWER TRAIN
2015 KIA SORENTO WITH 44,000 MILES. ON THE FREEWAY AND THE MOTOR LOCKED UP. TOAST. KIA COVERING BUT HAS LESSER VALUE AND THEY KNEW THIS MOTOR WAS DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258445September 26, 2019
STRUCTURE:BODY
DRIVER SIDE DOOR HANDLE DOES NOT OPEN DOOR FROM OUTSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258457September 26, 2019
ENGINE
2015 SORENTO ENGINE DIED ON ME TWICE IN ONE DAY, ONCE WHILE DRIVING DOWN THE HIGHWAY AFTER APPLYING THE BRAKES AFTER THE PERSON IN FRONT OF ME WAS BREAKING AND THE OTHER TIME AFTER I TURNED ONTO MY STREET. I HAD TO PULL OVER BOTH TIMES AND RESTART THE CAR. IT'S NEVER DONE THIS UNTIL TODAY 9-26-19. I COULD HAVE BEEN KILLED DUE TO THE ENGINE DYING ON ME WHILE DRIVING. APPARENTLY THIS HAS HAPPENED TO MANY PEOPLE WITH THIS VEHICLE AND A RECALL NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258173September 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A WHINING AND HISSING NOISE THAT THE CONTACT BELIEVED CAME FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE CONTINUED TO OCCUR DESPITE MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. WARNER KIA (501 7TH ST, PARKERSBURG, WV 26101, 304-422-3502) WAS NOTIFIED AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER 11V258000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258195September 25, 2019
ELECTRICAL SYSTEM
DOORS WILL NOT OPEN FROM THE OUTSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258239September 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
ENGINE LEAK FROM UNDER THE MOTOR. THAT WAS SUMMER TIME 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257920September 25, 2019
EXTERIOR LIGHTING
DISCREPANCIES: 1. [HIGH DANGER TO SAFETY THAT COULD RESULT IN VEHICLE DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE] HEADLIGHTS SHUT OFF RANDOMLY WHILE VEHICLE IS DRIVING OR STATIONARY AND CAN NOT BE RECOVERED VIA MANUALLY SWITCHING THROUGH "AUTO: ON: OFF"; LIGHTS MAY RECOVER RANDOMLY WHILE LEFT IN "AUTO" POSITION; HIGH BEAMS STILL WORK WHILE THIS HAPPENS (THIS HAS HAPPENED ON MULTIPLE OCCASIONS) 2. EXTERIOR LIGHTING HAS TURNED ON RANDOMLY IN THE MIDDLE OF THE NIGHT ON 2 OCCASIONS, KILLING THE BATTERY BY MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257634September 24, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A SERIOUS ELECTRICAL/WIRING PROBLEM. WHENEVER IT RAINS OR I GO TO THE CARWASH, I AM GUARANTEED TO HAVE MY HEADLIGHT, BRAKE LIGHTS, TURN SIGNAL LIGHT TO GO OUT BECAUSE IT GETS WET. ALSO, I HAVE A BAD VIBRATION IN MY FRONT WHEELS WHILE I AM DRIVING. I HAVE HAD MY ROTORS REPLACED WITH NEW ROTORS AS WELL AS BRAKES. I HAVE HAD MY TIRES REBALANCED AND ROTATED AND IT STILL VIBRATES. I HAVE TAKEN IT TO THE KIA DEALERSHIP SERVICE DEPARTMENT FOR ISSUES. THE VIBRATION DOES NOT HAPPEN WHEN I HIT THE BRAKES, IT VIBRATES WHEN I ACCELERATE. IT DOES NOT MATTER WHAT THE SPEED, IT WILL VIBRATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257788September 24, 2019
STRUCTURE:BODY
MAJOR PAINT DEFECT ON HOOD & ABOVE WINDSHIELD. KIA REFUSES TO ISSUE RECALL AND COVER THEIR DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257536September 23, 2019
ENGINE
SUDDENLY AT 95000 MILES ENGINE STARTED TO USE OIL BUT IT'S NOT BURNING IT OR ANY LEAKING FROM ENGINE. I HAVE TO CHECK OIL WEEKLY AND WILL NEED A QUART EVER 800 TO 1000 MILES. AFTER READING MANY POSTS ON THIS SUBJECT ALL ARE HAVING THE EXACT SAME ISSUES AS WE ARE. KIA WILL NOT TAKE OWNERSHIP FOR THIS PROBLEM AND TERRIBLE ENGINE DESIGN. THEY NEED TO BE HELD RESPONSIBLE FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257543September 23, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING ON A BUSY HWY MY CAR STALLED OUT ALMOST WAS HIT BY A DUMP TRUCK . THE DUMP TRUCK RAN OFF THE ROAD TO AVOID ME THANK GOD NO ONE WAS HURT AFTER DOING SOME RESEARCH FOUND OUT THIS IS A COMMON PROBLEM THINK IT'S TIME FOR A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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