Kia Sorento Complaints

10,397 consumer complaints on file.

#11474176July 15, 2022
ENGINE
This vehicle has a GDI motor which causes the oil to burn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474188July 15, 2022
ENGINE
I was on the interstate going 65 mph and my engine stopped shifting it suddenly decreased in speed and I made it off the interstate barely any power to get safely off the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474192July 15, 2022
STRUCTURE:BODY
Paint peeling
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473829July 14, 2022
ENGINE
2015 Kia Sorento w/ 69k miles- All routine maintenance records. Engine started acting sluggish & making a loud knocking with no indication light displayed on dashboard. Thankfully was not on major highway or outcome would have be dangerous. Took it in to independent mechanics was told needs new engine, decided to take to local Kia dealership where new engine diagnosis confirmed. Was informed engine was not covered due to lack of code and quoted $8,500 for complete manufactured long block replacement, would take 4+ weeks & rental car at own expense. I own two other kia vehicles (2015 forte & 2021 kia soul GT- which I will be forced to trade in for safer vehicle.) I am outraged to find all 3 are being recalled for the similar issues and that Kia is not taking responsibly for these issues and sticking previously loyal customers to pay for their mistake. Please do not risk yourself, your children and other drivers getting one of these dangerous vehicles which are designed to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473833July 14, 2022
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
I bought my sorento used and the airbag light is lit on the front dash in both where the guages are and under the stereo. It doesnt matter if someone is in the seat or not. I found that there was a recall years ago so when i called Kia they told me that my vehicle had been repaired and I told them it must not have been or the repair didnt work. They then told me the date of repair. Crazy thing is they were saying it had been repaired a year before the recall was announced. I said really. Knowing Kia aint gonna pay for a repair that hadnt been part of a recall yet. Now with the newest recall its saying the brakelights might not come on when applied. But with my Sorento the brakelights wont turn off. No matter what you do even when you take the key out and lock the doors, the brakelights remain on. Right when this started the ESC OFF light on the dash came on. The brakelights stayed on so much it apparently fried my battery. I got another battery and replaced the brakelight switch and started it up and it immediately wont idle correctly. It had idle fine before the brakelight issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473881July 14, 2022
ENGINE
Car was running fine no indicators on at all. Got on highway started shaking again no indicators on thought I was driving in uneven pavement at the time. Car started driving ok engine light then came on car started shaking and then stalled. Started it and luckily made it home. Car dealer said the engine was needing to be replaced. Extended warranty stated due to carbon deposit build up caused valve to burn so it will not be covered. This is a 2017 car under 100,000 miles and for the engine to go like this with me owning it for under 50k miles is absurd concerning and frustrating. I still have a loan and am out a car one that I thought would run longer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473902July 14, 2022
ENGINE
The engine was consuming a lot of oil. Lost 2-3 quarts in between oil changes. Kia did an oil consumption test and supposedly fixed the problem by cleaning out the gaskets. Kia told me that if this did not fix the problem they may need to replace the engine. I was told that the cleaning fixed the oil problem. Few months after, car started to loose oil again. Almost dry on oil change. Way before an oil change was due, car engine started shaking on the Highway. Brought it to closest oil changed shop and oil was completely dry. Mechanics at Kia told me that it was the spark plug. After they fixed the spark plug, they told me that there was a dead cylinder misfire and an internal engine failure. Since car had 72000 miles. It was not under warranty anymore. Engine needs to be replaced. Kia is not covering it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473955July 14, 2022
POWER TRAIN
While driving engine will die unexpectedly & jerk the car, sometimes it will immediately start up on it’s own, sometimes don’t. Has done this several times in the last few months that I’m afraid to drive it. So it’s sitting, while I’m still making payments.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473962July 14, 2022
ENGINE
Heavy oil consumption. I just changed my oil 3,500 miles ago and it burned through the whole thing. I am on a group on facebook where hundreds of kia and hyundai drivers have the same issue with a very similar engine. Many have even had big engine fires as a result. This is not a safe care to take your family in. My engine seized up as a result, so I am only a year into my car payments and it is a total loss. I am on a teacher's salary so I can't afford to fix it or get another car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473994July 14, 2022
UNKNOWN OR OTHER
Paint peeling. It began peeling 3 years ago and has continued to peel at an obnoxious rate. The roof, and hood of the vehicle is where most of the damage is, however you can see new peeling on the area to either side of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473670July 13, 2022
UNKNOWN OR OTHER
My vehicle was stolen in a parking lot full of other vehicles. I now know about the design flaw, making it easy for Kias to be stolen. This needs to be resolved immediately via a recall by Kia to fix this flaw and to prevent other Kia owners from going through this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473534July 12, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My car started running badly with a knocking noise at the start. The knocking noise got worse, I so pulled over and checked the oil and there was virtually no oil in the engine. I filled it with oil and the knocking continued and got worse as I drove it to the dealer for service. The engine failed before I could make it to the dealer. It now needs a new engine. The Car was serviced regularly. NO LOW OIL ENGINE LIGHT CAME ON TO NOTIFY ME OF LOW OIL. NO LEAK WAS DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473536July 12, 2022
ENGINE
The car was running hot. The repair shop was suppose replace the thermostat..We received the car back the same day and it was still doing the same thing.. The repair place told us to put water in it when it cools down and continue on our merry way!! The car ran hot, started smoking and now it won’t crank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473605July 12, 2022
UNKNOWN OR OTHER
My 2015 Kia Sorento LX is peeling paint on the passenger side pillar after a hard rain. I have found many other complaints about the same thing from other Kia Sorento owners after some looking. There should be no reason for the paint to be peeling like this and needs to be repaired before rust begins. My Sorento is available for assessment at any time. This began the night of July 9th, 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473606July 12, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
The pearl white paint is peeling off the vehicle on the hood and all around the windsheild.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473500July 12, 2022
POWER TRAIN, ENGINE
Vehicle stuck in high RPM until I parked and restarted vehicle. Additionally continues to rock back and forth while parked and jumps forward significantly upon braking and acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473284July 11, 2022
UNKNOWN OR OTHER
The car intermittently smells like burning rubber after being driven. This has been an ongoing and unresolved issue for about a year, and is of serious concern to me. The car has approximately 130k miles, and is in excellent condition otherwise. Two mechanics have tried to troubleshoot this issue without being able to find the problem. I have tried to eliminate certain potential causes i.e. turning the air or heat off, etc., but it does not affect it. The car does not read "hot". No warning lights come on. There are no signs of leaking fluids, etc. as my garage floor is clean. With Kia having a history of some engines catching fire, it is of even greater concern, although my particular vehicle does not appear to have a recall for that issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473323July 11, 2022
POWER TRAIN
My car experienced high engine oil consumption at 198,000 miles approximately. Yesterday at 210,000 miles approximately, blew a big ring of smoke and lost compression or the ability to move. When I pulled up to a stoplight, I also lost the ability to start it back up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473324July 11, 2022
ENGINE
Vehicle lost power on highway going 70mph. Driver was able to safely exit to roadside. Popped hood and oil covering the engine bay. Lots of smoke. Upon further inspection, it appears as though a wrist pin dislodged from connecting arm and went through the front of the engine block. Oil was everywhere and is a fire risk! Also, vehicle only has 107,xxx miles on it. Kia refuses to tow vehicle at their expense to shop even though in speaking with dealership, engine should be covered under Theta II class action suit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473468July 11, 2022
UNKNOWN OR OTHER
My 2016 pearl white Kia Sorento started to chip and peel. It started on the front edge of hood (both sides) and now is starting to peel on the roof line at windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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