Kia Sedona Complaints

2,536 consumer complaints on file.

#11289774December 17, 2019
ELECTRICAL SYSTEM
INTERMITTENT NO START NO CRANK ISSUE. THE RESEARCH I'VE DONE SHOWS IT IS A FAULTY JUNCTION BOX DUE TO ANTITHEFT SYSTEM NOT WORKING CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288547December 11, 2019
STRUCTURE:BODY
I OWN A 2016 KIA SEDONA LX. VEHICLE IS STATIONARY. I BEGAN HAVING PROBLEMS WITH THE DRIVER'S SIDE SLIDING DOOR NOT LATCHING WHEN CLOSING A FEW MONTHS AGO. THE THING IS, I RARELY EVER USE THAT SIDE FOR LOADING OR UNLOADING. MORE TIMES THAN NOT I USE THE PASSENGER SIDE (CURB SIDE) DOOR. WHEN THE DOOR IS ATTEMPTING TO LATCH, IT MAKES A VERY WEIRD SOUND LIKE IT IS GROANING. IT CLOSES, BUT DOES NOT LATCH PROPERLY. ACCORDING TO THE DASHBOARD, THE DOOR IS STILL OPEN. I TOOK IT TO THE ORIGINAL DEALER AND THEY SAID I NEED TO REPLACE THE MOTOR AND CABLE AT A COST OF OVER $700. I'VE ALSO HAD A FUEL INJECTOR GO BAD $580. THESE SITUATIONS MAKE ME WONDER ABOUT YOUR "RELIABILITY" STATEMENTS. I FOUND A TECHNICAL SERVICE BULLETIN (SA-210) RELATING TO SEDONAS, 2015~2016 MODEL YEARS, GROUP BOD, NUMBER 116, DATED NOVEMBER, 2015. IT DESCRIBES WHAT TO DO TO CORRECT "A VEHICLE WHICH MAY EXHIBIT AN INOPERATIVE POWER SLIDING DOOR." MY VAN, ACCORDING TO THE VIN, FALLS WITHIN THE DATES THAT ARE MENTIONED IN THE BULLETIN (1/6/15 - 7/6/15). TO ME, THIS SEEMS LIKE THE BULLETIN PERTAINS TO MY VEHICLE. THE PSD IS DEFINITELY NOT OPERATING CORRECTLY. SINCE IT IS NOT OPERATING CORRECTLY IN TOTAL, I SUBMIT THEREFORE, THAT THE LATCH IS INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287729December 8, 2019
STEERING, WHEELS
BOUGHT A BRAND NEW CAR AT 20 MILES ON ODOMETER. WHILE DRIVING HOME STEERING WHEEL WAS SHAKING BADLY. I WAS SURPRISED TO FEEL THIS SINCE IT IS A BRAND NEW CAR. I WENT TO SERVICE NEXT DAY THEY COULD NOT FIND ANYTHING WRONG WITH TIRES OR SUSPENSION AND WAS TOLD THIS IS HOW THIS CAR DESIGN TO DRIVE. I WAS TOLD THAT IF THERE IS KNOW VISIBLE ISSUE WITH THE TIRES KIA WOULD NOT REPLACE IT UNDER WARRANTY. NOW I'M STUCK WITH THIS BRAND NEW CAR THAT DRIVES LIKE 10 YEARS OLD CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287682December 7, 2019
EXTERIOR LIGHTING
FLICKERING HEADLIGHTS AT NIGHT. SOMETIMES THEY GO OUT AND THEN COME BACK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283158December 1, 2019
ELECTRICAL SYSTEM
VEHICLE KEEPS LOSING ALL POWER WHILE DRIVING. THIS LAST TIME IT HAPPENED WHEN I WAS TURNING ONTO A BUSY STREET! THE FIRST TIME THE MECHANIC REPLACED THE ALTERNATOR. THAT LASTED 3 DAYS. THE MECHANIC THOUGHT IT WAS A DEFECTIVE PART SO HE REPLACED IT. THAT LASTED ANOTHER THREE DAYS UNTIL WE LOST ALL POWER AGAIN. THIS TIME THE MECHANIC DID SOME MORE RESEARCH AND REPLACED THE INSTRUMENT CLUSTER ALONG WITH A THIRD ALTERNATOR. THE VAN RAN FOR TWO DAYS THIS TIME. AS OF WRITING THIS MY VEHICLE HAS BEEN IN THE SHOP FOR TWO WEEKS. THE MECHANIC HAS TOLD ME THAT WITH THE RESEARCH HE HAS DONE, THIS IS A COMMON ISSUE WITH KIA AND NOBODY SEEMS TO HAVE A SOLID ANSWER AS TO WHAT TO DO TO FIX THE PROBLEM. I WAS TOLD THAT SOME VEHICLES ARE FINE FOR WEEKS OTHERS FOR MONTHS AND THEN THE VAN DIES WITHOUT WARNING. PLEASE HELP! I NEED A RELIABLE VEHICLE. THANK YOU. ALSO, WHEN I SAY THE VEHICLE LOSES POWER I MEAN ALL POWER, NO LIGHTS, NO INSTRUMENT PANEL, NO GAUGES, NO IDIOT LIGHTS, NO WINDOWS, NO SHIFTING OF TRANNY. IT WILL GO 2 OR 3 MPH DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281379November 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE BRAKE LIGHTS TURNED ON AND CANNOT BE TURNED OFF EXCEPT FOR DISCONNECTING THE BATTERY. THEY ARE ON ALL OF THE TIME WHILE DRIVING AND DRIVERS CANNOT TELL WHEN I APPLY MY BRAKES. THEY ARE ON AFTER I POWER OFF THE VEHICLE AND PARK AND LOCK THE SEDONA. THE ESC OFF LIGHT WAS ALSO ILLUMINATED WHEN I STARTED THE CAR. THE VEHICLE HAS 25,000 MILES AND IS KEPT IN NAPLES, FLORIDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280986November 19, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 KIA SEDONA. THREE HOURS AFTER THE VEHICLE WAS PARKED IN THE DRIVEWAY, FLAMES APPEARED FROM THE REAR OF THE VEHICLE. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 189,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11280353November 15, 2019
EXTERIOR LIGHTING
REAR DIRECTIONALS FILL WITH RAIN WATER AND STOP FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279961November 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, EXTERIOR LIGHTING
TODAY LOOKING MY CAR VALUE, FOUND THAT MY WAGON HAVE 4 RECALLS. I'M WORRY FOR THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279424November 11, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS IS [XXX] MY PHONE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278258November 5, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BREAK SWITCH STICKING CAUSING THE BREAK LIGHTS TO STAY ON , ESC DOESN'T WORK CAUSING THE ACCELERATOR TO STOP WORKING AND THE CRUISE CONTROL STOPS WORKING. I WAS PULLING OUT FROM A STOP AND MY VEHICLE WOULD NOT GO ABOVE AN IDLE. I HAD TO STOP IN THE MIDDLE OF THE ROAD, PUT THE VEHICLE INTO NEUTRAL BEFORE I COULD CONTINUE ON MY WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277470November 1, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 KIA SEDONA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR WOULD OPEN AND CLOSE ON ITS OWN. THE CONTACT TOOK THE VEHICLE TO BILL COLE AUTOMALL (LOCATED AT 10005 BIG LAUREL HWY, BLUEFIELD, WV 24701, 304-327-0511), BUT THEY COULD NOT DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277518November 1, 2019
EXTERIOR LIGHTING
I HAVE A 2016 KIA SEDONA AND SOMETIMES WHILE DRIVING AT NIGHT EITHER ON THE FREEWAY OR CITY STREET MY HEADLIGHTS FLICKER OFF AND ON, SOMETIMES THEY WON'T TURN BACK ON UNTIL I TURN THE LIGHTS SWITCH. IT STARTED 2 YEARS AGO BUT NOW IT HAS BEEN HAPPENING MORE FREQUENTLY. ALSO, WHILE MY VAN IS PARKED AND THE ENGINE IS OFF THE HEADLIGHTS ARE TURNING ON BY THEMSELVES. I KEEP MY SWITCH ON AUTO. I MAKE SURE MY LIGHTS TURN OFF BEFORE LEAVING THE VAN BUT THEN I COME BACK AND THEY ARE ON. THIS IS THE SECOND TIME IT HAS DONE THAT. I HAVE TO CARRY A BATTERY CHARGER NOW JUST IN CASE I WON'T BE ABLE TO START MY VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277054October 30, 2019
ENGINE, FUEL/PROPULSION SYSTEM
10-26-19 DRIVING ON HWY AT 60 MPH ON SAT. NIGHT AND I COULD TELL THE CAR HAD LOST POWER TO THE ENGINE. COASTED TO AN EMPTY PARKING LOT. TRIED TO CRANK. IT WOULD CRANK AND THEN DIE. LIGHTS STILL WORKED. THERE WAS A STRONG SMELL OF GASOLINE WHEN TRYING TO CRANK. HAD TO HAVE IT TOWED 60 MILES TO HOME. TRIED TO CRANK THE FOLLOWING DAY AND SMOKE BILLOWED OUT OF THE EXHAUST. GASOLINE SMELL EXTREMELY STRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277186October 30, 2019
STRUCTURE:BODY
THE SIZE DOOR MAKES A GRINDING NOISE AND WILL NOT OPEN SOMETIMES. IT DOES THE SAME WHEN I TRY TO CLOSE IT. ON AVERAGE IT IS ABOUT 50/50 AND I AM CONCERNED THAT #1 IT WILL NOT SHUT ONE DAY WHEN WE NEED TO DRIVE IT, AND #2 SINCE THE DOOR DOES NOT OPEN AND CLOSE PROPERLY WHAT IF IT DOES NOT STOP IF SOMEONE IS IN THE WAY OF IT? THIS OF COURSE HAPPENS WHEN THE VAN IS STATIONARY. THIS HAPPENS OFTEN AND I NOTICED IT FIRST AT ABOUT 40K MILES. THE DEALERSHIP TOLD ME THIS IS NOT COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271480October 28, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2007 KIA SEDONA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR OPENED WHILE DRIVING APPROXIMATELY 50 MPH. THE CONTACT CALLED TWO DIFFERENT DEALERS, INCLUDING JOE MYERS KIA AT 713-587-9940 (LOCATED AT 16484 NW FWY, HOUSTON, TX 77040) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271580October 28, 2019
SUSPENSION
DRIVING DOWN THE ROAD WHEN FRONT CONTROL ARM MOUNT AT SUBFRAME BROKE, CAUSING STEERING AND SUSPENSION TO MALFUNCTION ALMOST CAUSING LOSS OF CONTROL AND ACCIDENT. LUCKILY, NOBODY WAS IN THE ONCOMING LANE, OR I WOULD HAVE HIT HEAD ON WITH ANOTHER CAR AND AUTO BECAME HARD TO STEER/CONTROL UNTIL I WAS ABLE TO BRAKE DOWN TO LOWER SPEED. KIA HAS KNOWN RECALL FOR LOWER CONTROL ARMS RUSTING, BUT NOTHING PER DEALER FOR SUBFRAME RUSTING/BREAKING. THIS SHOULD BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271421October 27, 2019
EXTERIOR LIGHTING
RIGHT SIDE BRAKE LIGHT TURNS OFF WHEN I PRESS ON THE BRAKE. THEN DOEANT COME BACK BACK ON EVEN WITH LIGHTS ON. EVERYTIME I PRESS THE BRAKE PEDAL THE BACK UP WARNING SOUNDS ONCE. EVERYTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270929October 25, 2019
FUEL/PROPULSION SYSTEM
WHILE DRIVING VAN, SMELLED FUEL. WENT INTO A STORE AND LATER RETURNED TO DRIVE VEHICLE HOME AND VAN HEAVILY SMELLED OF FUEL. WHEN I CHECKED THE ENGINE AFTER RETURNING HOME , FUEL WAS RAINING FROM THE FUEL INJECTOR RAIL. IMMEDIATELY BROUGHT THE VAN TO A MECHANIC WHO INFORMED US THE FUEL RAIL ROD HAD SPLIT DOWN A WELD SEAM AND WAS COVERING THE ENGINE IN FUEL. HE HAD NEVER SEEN THIS ISSUE BEFORE IN ALL HIS YEARS AS A MECHANIC. ISSUE IS CURRENTLY A RECALL ON OTHER KIA/HYUNDAI MODELS BUT NOT THIS SPECIFIC MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271050October 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 KIA SEDONA. WHILE DRIVING 10 MPH, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. ON ANOTHER OCCASION, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND, AT TIMES, THE RPMS INCREASED TO 4,000. AN ABNORMAL NOISE WAS ALSO HEARD DURING THE FAILURE. THE VEHICLE WAS TAKEN TO MURRAY KIA (LOCATED AT 1402 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 279-3020) WHERE UNKNOWN SOFTWARE UPDATES WERE PERFORMED; HOWEVER, THE FAILURES CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR UNKNOWN SOFTWARE UPDATES, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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